Waterhall Country House - Crawley

Great room rate, cordial staff. Great restaurant and easy access to London for world business travellers.

We had a good stay at the London Olympia, and likely would stay there again. The obvious down-side is location, being a little off the beaten track and a good 10-15 minute walk to the Tube (except on weekends when the Olympia stop is open, but that does not run nearly as frequently as other stations). The walk doesn't really bother my wife of I as we use the train in Boston and have a similar walk from the station to our home. The room itself was clean, comfortable, and above all else quiet, which was great. Staff were friendly, but we didn't need that much. All hotel amenities, like the safe and the business center, are at extra cost. Don't even think of removing the little cans of Pringles from the stand they are on, or you get automatically charged. Breakfast is also a bit pricey, so we passed and found nice little cafes where we got great food for a fraction of the cost. In all, if you only want the hotel as a place to sleep and don't mind a little walk from the Tube, the Olympia is a good bargain and a nice hotel.

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One of the most pleasant and accommodating staffs I have ever met!. Not only is the hotel location fabulous with Tube, restaurants, and services all nearby, the complimentary wireless was a blessing.The beds (two doubles!), linens and towels (huge bath sheets; washcloths) were excellent. Will definitely use again.

Very good location near Gloucester Rd and South Kensington tube stations. Great service from front desk, bellman, and concierge. Upon departure needed transport to Surrey for our family of five and the taxi service that the hotel uses was exemplary. We stayed in two triple rooms which were decent but hard to move around in with 2 or 3 people including their luggage.