All hotels in Madrid, Spain
1 room, 2 adults
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Calle Gran Via, 50, 5th Floor, Madrid, Madrid, 28013, Spain, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.3 / 5Excellent

Score breakdown (from 102 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.6
  • Comfort
    4.2
  • Condition
    4.4
  • Neighborhood
    4.5
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4.0 / 5Excellent
"Only lacking English TV channels"
Would have given hotel a 5, rather than a four if they offered a few channels on their TV system in English...
Genuine Hotels.com guest review
3 night trip Sep 22, 2015
Alan
US
5.0 / 5Outstanding
"Amazing location, very nice rooms"
Amazing location, very nice and modern room with air condition and bathroom in suite, very helpful staff. Room looks exactly like the pictures and the location really can't be beat. Very close to a metro stop, walking distance to all the museums in one direction and the Palacio Real in the other. When we return to Madrid we'll definitely stay here again!
Genuine Hotels.com guest review
3 night romance trip Jul 20, 2015
Marc
US
5.0 / 5Outstanding
"Very enjoyable"
I came in early but they allowed me to leave my bags and placed them in my room when it was ready. The staff gave me a map and marked places I should go to sight see. I also found the place easy to find.
Genuine Expedia guest review
Other trip Jul 24, 2015
ET
US
4.0 / 5Excellent
"Close to the city center."
The hotel/hostel is a bit difficult to find if you are not familiar with the layout of the city. Once I looked at a map I still had a difficult time seeing the hostel because the sign is very small. So look for the address carefully. Other than that, I loved my stay. The hotel staff was the most helpful that I had at three different hotels in Madrid. This made all the difference. Gabriela was attentive and kind and made me feel at ease so far away from home. The room was very clean. The building had a lot of character.
Genuine Expedia guest review
Other trip Jul 16, 2015
OG
US
5.0 / 5Outstanding
"Highly recommended."
A great hotel, small, quiet and clean, at the heart of Madrid.
Genuine Hotels.com guest review
5 night business trip Jul 5, 2015
A Traveler
US
5.0 / 5Outstanding
Everything was great! The room was very clean and well designed. The location was very convenient, right off of a main street and near many interesting things. I was traveling alone and felt safe! It was nice to get recommendations from the hotel staff for things to do in the area.
Genuine Expedia guest review
Other trip Jun 25, 2015
A Traveler
US
4.0 / 5Excellent
"Great basic hotel for a short stay in Madrid"
Very friendly staff. Very clean rooms. Great location. A little noisy at night.
Genuine Hotels.com guest review
2 night romance trip Jun 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice place to stay. Good, cheep and nice"
Nice place to stay. Good location near to The bus and metro station. Warm service. They must reform room númber 15 is to small and you miss The minibar
Genuine Expedia guest review
Other trip Jun 11, 2015
ignacio
US
5.0 / 5Outstanding
"Nice Hotel"
Good hotel, great location, clean room, very cheap
Genuine Expedia guest review
Other trip May 18, 2015
Lu
US
4.0 / 5Excellent
"Good location, friendly staff"
A very small hotel in a great location (so long as you don't mind a little noise) and very friendly staff. The room was a great size and had a small balcony. The bathroom was tiny but nice.
Genuine Expedia guest review
Other trip Jan 3, 2015
Faith
US
5.0 / 5Outstanding
"Good location, great service"
Very clean and cousy room, helpful staff. Small but lovely place.
Genuine Hotels.com guest review
1 night trip Sep 5, 2014
A Traveler
US
5.0 / 5Outstanding
"perfect location for shopping and transportation"
this is it! the location of this hostel is perfect , metro and shopping area is all within walking distance in less than 5 minutes. and the staff is very friendly. most important of all the price is very reasonable highly recommend this hostel !!! 5 stars!!!
Genuine Expedia guest review
Other trip Feb 1, 2014
Antonio
US
4.0 / 5Excellent
nice furniture, cosyness
Genuine Venere guest review
Other trip Mar 11, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Great location."
Unusual in that the hotel door is on the 5th floor. The staff were all incredibly friendly. Our room looked out on an inner courtyard so no issues with street noise. Large room, with a welcoming 1/2 bottle of wine. Would have no hesitation booking again for another visit to Madrid.
Genuine Hotels.com guest review
3 night romance trip Jan 23, 2016
A Traveler
IE
4.0 / 5Excellent
"Best value for downtown Madrid !"
Our stay at this hotel ('hostal') could not have been any better. The bed and pillows, strong WiFi connection at all times, and very clean. We especially enjoyed talking with Georgia (reception) as she was friendly and very, very helpful with providing information. She always did more than asked and other hotels/hostals could learn from her (Main Street) approach to customer service.
Genuine Hotels.com guest review
4 night romance trip Oct 15, 2015
Dennis
CA
5.0 / 5Outstanding
"Basic but so friendly"
A basic hotel, more of a hostel, but great value and lovely staff. Georgia gave us some great ideas for sight seeing, and was helpful with booking an evening out for us.
Genuine Hotels.com guest review
4 night romance trip Oct 10, 2015
James
GB
4.0 / 5Excellent
"Excellent location and great value"
Very central and within walking distance to all the major sites. Very helpful staff. Room was spacious with a very comfy bed.
Genuine Hotels.com guest review
3 night romance trip Sep 1, 2015
A Traveler
IE
4.0 / 5Excellent
"Perfect location with clean rooms!"
Very nice and helpful staff - perfect location! Aircon and clean rooms made the stay very pleasant.
Genuine Hotels.com guest review
2 night business trip Jun 29, 2015
Wim
IE
4.0 / 5Excellent
"Right downtown"
Right downtown and reasonable price. Room is clean but as a hostel it lacks the convenience and comfort of a true hotel. Excellent location though and friendly staff. Would recommend.
Genuine Hotels.com guest review
1 night romance trip Jun 25, 2015
Derek
CA
4.0 / 5Excellent
Wonderful staff. Clean room. In the middle of downtown.
Genuine Expedia guest review
Other trip Jun 28, 2015
A Traveler
CA
4.0 / 5Excellent
"Nice clean room in heart of Madrid downtown!"
Hotel's right on Gran Via, so location is excellent. You're minutes walk from the Plaza Mayor and metro stations, and you can't go wrong with that. Staff is friendly, however of the 3 staff who was at the 'reception' 2 didn't speak English ... so communication was a little broken. Also, the hotel's basically a glorified youth hostel and it took us a while to find the hotel cause the ground floor entrance is an old condo / business building entrance. We originally expected a hotel lobby. Once you get used to that though, it's a clean room in the heart of Madrid downtown and we think the price is reasonable too
Genuine Hotels.com guest review
4 night romance trip Jun 21, 2015
Derek
CA
4.0 / 5Excellent
"Proximity to city was perfect"
Great little place to check out the city. Had a small lift but stairs were fine. Bathroom was small hut completely functional. Excellent wifi and good pressure in the shower. Hardish to find at first it's essentially opposite the United colours of Benetton store. I would def stay here again.
Genuine Expedia guest review
Other trip Jun 9, 2015
courtney
AU
4.0 / 5Excellent
"Friendly and helpful"
Great location and friendly service.
Genuine Hotels.com guest review
3 night romance trip May 29, 2015
Therese
AU
5.0 / 5Outstanding
"City Break"
This is small and very nice hotel in a great location for attractions, shops and restaurants. Close to the metro for getting around. Tha staff are amazingly helpful and friendly. This is my second visit to Main Street and I plan to return.
Genuine Expedia guest review
Other trip May 16, 2015
A Traveler
GB
5.0 / 5Outstanding
"Nice hotel with a good price"
I booked this hotel last minute for 1 night and it has surpassed mt expectations completely. Although it looks strange at the entrance and the lift is extremely small, the moment u entered into main street hotel , u r completely surprised. Gabriella the receptionist is excellent and made u feel at home . The rooms are beautifully furnished and extremely clean !! Iwould come back here again
Genuine Expedia guest review
Other trip Apr 26, 2015
A Traveler
GB
4.0 / 5Excellent
"Very clean, friendly and central hostal."
Main Street is a lovely hostal in a great location. Rooms are spotless and are cleaned daily if you so wish. The rooms are very compact but have everything you need. The hostal is very central and the walls are thin therefore there was some outside and inside noise to get used to.
Genuine Expedia guest review
Other trip Mar 30, 2015
cas
GB
4.0 / 5Excellent
"Well located. Excellent staff"
Clean rooms good shower. Nothing too much trouble for the staff. Well located for all sightseeing in Madrid.
Genuine Expedia guest review
Other trip Mar 28, 2015
Helen
GB
5.0 / 5Outstanding
"Brilliant!"
What a brilliant hostel! Perfect location! Very clean and friendly staff!
Genuine Hotels.com guest review
3 night family trip Mar 11, 2015
Samantha
GB
4.0 / 5Excellent
"Does what it says on the tin"
Nice place, great central location - can walk to most places you want to see in 15minutes or less. Friendly staff, clean rooms and value for money compared to other accommodation that was available at the same time. Location means it can be a little noisy at night with cars passing on the Grand Via etc but it is comfortable, so, does the job for a city break weekend away.
Genuine Hotels.com guest review
3 night trip Feb 14, 2015
Parras
GB
5.0 / 5Outstanding
"Really nice hotel in fantastic location"
The staff members were really friendly throughout our stay and the room and overall decor was above standard. The rooms are fairly small but have everything you need. The hotel is close to the metro stop and is in a fantastic location so most places are walking distance. The staff member who checked us in gave us a lot of information on where to go and made recommendations which was very helpful, and anything we needed during our stay the staff were happy to provide. I would definitely return to this hotel in the future.
Genuine Expedia guest review
Other trip Nov 20, 2014
Kylie
GB
4.0 / 5Excellent
"Mini-break in Madrid"
Friendly helpful staff. Good central location. Room not large but very clean.
Genuine Hotels.com guest review
3 night trip with friends Nov 3, 2014
Simon
GB
4.0 / 5Excellent
"Excellent location. Clean. Great staff."
Would recommend this hotel no problem. A little hard to find but if you walk down gran via its a doorway about two or three past c&a. Rooms are small but adequate. There is a level of street noise but it didn't bother us and we were at the front if the hotel.
Genuine Expedia guest review
Other trip Nov 5, 2014
jmg
IE
4.0 / 5Excellent
"One room apartment in Central Madrid"
Not easy to find because of shared door. Nice clean room with friendly, helpful staff. Would go there again. It can be noisy at night but it is on a main road and it is Madrid!
Genuine Expedia guest review
Other trip Oct 9, 2014
Dave
GB
5.0 / 5Outstanding
"Fantastic hotel, excellent location"
Great value hotel in fantastic location in central Madrid - nothing to fault!
Genuine Hotels.com guest review
1 night trip Jan 26, 2014
Dave
GB

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"접근성 좋음"
지하철 역에서 가까움 다만 호텔 찾을 때 5층에 있는지 모르고 간판찾다 오래걸림;;
Genuine Hotels.com guest review
1 night family trip Jan 12, 2016
A Traveler
KR
5.0 / 5Outstanding
"EXCELENTE"
Hostal en el mismísimo centro de Madrid. Habitaciones muy nuevas y limpiarlas. Tv plana. Todos los días te cambian las toallas aunque no las dejes para cambiar. La atención de la chica de la entrada fantástica. Más barato y mejor imposible
Genuine Hotels.com guest review
4 night romance trip Jan 2, 2016
Aitor
ES
4.0 / 5Excellent
호텔은 깨끗하고 직원이 매우 친절합니다. 구시가 중심부에 있어 관광하기에 매우 편리했어요. 단점은 밤에도 거리에서 사람들 소음이 크고 객실이 너무 좁아요. 세면대도 너무 작아 겨우 손만 씻어도 바닥에 물이 떨어질 정도. 그래도 위치가 좋고 친절한 니콜(직원) 때문에 좋았어요.
Genuine Hotels.com guest review
3 night family trip Dec 19, 2015
A Traveler
KR
4.0 / 5Excellent
"Excelente ubicación y precio"
Hostal muy céntrico, limpio y práctico, totalmente restaurado y modernizado. Muy buena calidad-precio.
Genuine Hotels.com guest review
1 night romance trip Nov 24, 2015
Estefanía
ES
4.0 / 5Excellent
"Hostal genial en una zona perfecta!"
Situación perfecta, en plena Gran Vía. A un precio económico. Todo reformado y nuevo. Habitaciones acogedoras y bien decoradas. Bien dotadas, para ser un hostal. Todo muy limpio e higiénico. Buen trato y pocos ruidos. El baño nuevo, bueno...Todo era nuevo. Un poco pequeño, quizás, pero no se puede pedir más por ese precio en la situación en la que está el hostal. Muy recomendable, si sólo buscas dormir en un sitio limpio en una zona céntrica perfecta.
Genuine Hotels.com guest review
2 night romance trip Oct 31, 2015
Gilberto
ES
4.0 / 5Excellent
"Location excellent"
Rooms are as advertised, you can trust the photos. Staff is very nice and helpful. It's difficult to give full stars about sercive level, when the service is limited to what one person can provide from a reception size of a closet. Room was beautiful and spotlessly clean. We loved the room with a balcony, but ask for room on the inner courtyard if you are easily disturbed by car horns and traffic noise in general. Room could be improved by adding a little fridge and a safe.
Genuine Hotels.com guest review
2 night romance trip Oct 19, 2015
Kati
FI
4.0 / 5Excellent
"Estubo muy agradable."
La atención de la recepcionista Giorgia fue lo mejor.
Genuine Expedia guest review
Other trip Oct 16, 2015
EDUARDO
MX
4.0 / 5Excellent
"Location is perfect"
Room is clean and tidy, location is good as well, but room is not spacious and also no mini bar facility
Genuine Hotels.com guest review
2 night family trip Oct 7, 2015
Shuet Sum Phyllis
HK
5.0 / 5Outstanding
"mrejor situado y económico, no se puede."
Como se dice en mexico, bueno, bonito y barato. Mejor situado no se puede turibus s 20 metros. Personal atento h amable. Regresaría ahi sin pensarlo.
Genuine Expedia guest review
Other trip Sep 28, 2015
hector
MX
4.0 / 5Excellent
"Ideal"
Esta en un lugar ideal para moverte por madrid, cerca del metro para poder moverte, la habitacion bien, solo dos pegas, una que el baño es muy pequeño y el ruido de la calle. Por lo demas estupendo.
Genuine Expedia guest review
Other trip Sep 15, 2015
A Traveler
ES
3.0 / 5Good
"Bom custo beneficio"
Hotel bem localizado e bem limpo. Não tem área de recepção e áreas comuns, mas não sentimos falta de nada.
Genuine Hotels.com guest review
3 night romance trip Aug 30, 2015
Camila
BR
4.0 / 5Excellent
"VACACIONES"
Fin de semana muy agradable en este hotel de Madrid, ubicado en plena Gran Vía con las múltiples posibilidades de turismo y ocio que proporciona. La verdad que muy confortable el hotel y próximo a teatros, cines, monumentos para visitar y pasar unos buenos días en Madrid y conocerlo.
Genuine Expedia guest review
Other trip Sep 8, 2015
JG&AZ
ES
5.0 / 5Outstanding
"hotel muy bueno"
el hotel es muy lindo, la ubicación es excelente.. el personal muy simpática y nos atendio muy bien, no recuerdo el nombre de la chica... es muy recomendable el hotel...
Genuine Hotels.com guest review
2 night romance trip Aug 27, 2015
Juan Pablo
AR
4.0 / 5Excellent
"Excelente opción"
Inmejorable localización, relación calidad-precio excelente y la recepcionista muy amable y simpática. Recomiendo 100%
Genuine Hotels.com guest review
3 night romance trip Aug 13, 2015
MARC
ES
4.0 / 5Excellent
Everything else is great, except it's noisy in the room, both from the street and the corridor (the reception is in the same corridor with the rooms).
Genuine Hotels.com guest review
3 night trip Jul 17, 2015
A Traveler
FI
4.0 / 5Excellent
Very great location. It is on the Gran Via street. Although it is on the 5th floor, there is a lift where you don't need to take your baggage to climb the stairs. Staff is helpful. Room is quite clean. Worth the price.
Genuine Hotels.com guest review
2 night romance trip Jun 17, 2015
A Traveler
HK
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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