Buena, acogedora y la recomiendo a otros viajeros ..Genuine Hotels.com guest review
"unbelievably the worst experience"
02/05/13 tessiemite Sydney, Australia
Everything went from bad to worse at these apartments and culminated with me in tears. We booked an apartment for 6 people online, and when we got there exhausted after 5 days on a boat, they had no record of our booking (we had even paid a deposit). They said there was nothing they could do (what actually do they have computers for??) and the Wifi wasnt working, so we went to a coffee shop with my laptop to find the online receipt as proof. When we were taken up to the apartment it was filthy, plates and dishes everywhere so we had to wait around as it was cleaned. For full price apartments, the Wifi never worked, the oven, stove top, blender and hot water also didnt work. Because it was otherwise comfortable we booked for 2 more nights which we were told would be fine but we would have to change apartments. The next morning we waited until checkout time (12) but were told the apartment wasnt ready, so we took all our stuff and groceries and had to put them in storage instead, okay thats fine a bit annoying but we can deal with that. we returned at 3 and were told it wasnt ready, and that they didnt know where our bags were so we couldnt get our swimmers. are they lost? no information. So we came back at 4, then at 5, and by this stage the receptionists were being rude while we were still being patient and polite. At 5:30 we checked in, and found there were actually only 4 beds for the 6 people, so while paying full price for a 6 person apartment we had one person on a couch and another on a little mattress. There was still no Wifi, no hot water, no towels and no toilet paper and they didnt bring sheets for the extra beds. That night we asked repeatedly by calling and going down to reception if we could at least have toilet paper and towels,(2 in our group were sick so really needed toilet paper) and were constantly told yes soon in 10 minutes, never happened, then "sorry the person that arranges that has gone home, youll have to wait until 8 in the morning until they start". Crazy. So we waited, and next morning still nothing - so we couldnt shower and had to go to the shop to buy our own toilet paper. the next day we wanted to explore cartagena so we left before 8 and were told it would all be fixed when we arrived back. At 4pm we returned and nothing had been done. How hard is it to get toilet paper and towels??? Apparently so hard that after much rudeness from reception I was reduced to tears in the lobby - only then did anything happen, with after other guests trying to comfort me and find out what was wrong, we finally got 3 towels and one roll of toilet paper. Still no hot water, no proper apology, we didnt get any discount even though the room was short beds, hot water, wifi AND we were forced to check in 5 hours late. And they charged us $30 for cleaning for the first room. Incredibe. We are really polite and patient people and have never had an experience this bad before. Worst apartments ever. We moved to Puerto Azul a few doors down which was a bit more expensive but everything worked and the owner was LOVELY.
"Lindo lugar, excelente ubicacion!"
02/11/14 Guidikc Bogota, Colombia
El sitio es hermoso, las facilidades del lugar tambien son excelentes. Debe tener en cuenta que ademas de la tarifa por dia debe pagar una tarifa por registro de $35.000 pesos (US$18 aprox), lo cual me parece un poco alto y que debe ir incluido en la tarifa que ya se le esta cobrando al huesped; pero en definitiva vale la pena el lugar.
02/04/14 200Ventura Rio de Janeiro, RJ
Muito atenciosos, apartamento grande e confortável,piscina excelente, próximo de restaurantes,comércio, café e chiva. A cidade murada é maravilhosa com uma farta gastronomia, lojas e diversão. Recomendo
"Solo para habituales a Cartagena"
09/05/13 David R
Estos apartamentos están pegados a la playa de Bocagrande. En general es una playa donde no se puede estar tranquilo ya que hay muchísimos vendedores, amigos eventuales y todo tipo de personajes ofreciendo servicios variopintos. La piscina del edificio siempre está abarrotada de gente y la limpieza y estado de los elementos comunes dejan mucho que desear. En general este apartamento es una mala opción si quieres pasar el día allí, sin embargo son bastantes espaciosos y la ubicación es buena si quieres simplemente estar por allí o estás de paso y sois 4 personas o más porque seguramente os resulte más económico que un hotel. Además los apartamentos disponen de cocina y puedes ahorrar comiendo en "casa". El registro y check out suelen ser largos y tortuosos, no dispones de servicios y además hay que pagar algo más obligatoriamente en concepto de administración y limpieza del apartamento.
"Hotel de lujo"
10/08/12 Irenis R Santa Marta, null, Colombia
Personalmente me encanta Cartagena, su historia y todo de esta cuidad heroica , he ido varias veces a pasar vacaciones, la ultima fue en el mes de septiembre 2012 para el fin de semana que celebran el amor y la amistad, en otros países el día de San valentin, esta ves me quede en hotel Palmetto, un hotel de lujo y lo mejor con vista al mar, cuando vallan a Cartagena visiten este hotel, tiene un buen servicio y unos excelentes apartamentos para ir con amigos.
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