All hotels in Madrid, Spain
1 room, 2 adults
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Calle San Marcos, 8, Madrid, Madrid, 28004, Spain, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 30 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.3
  • Comfort
    4.1
  • Condition
    4.1
  • Neighborhood
    3.9
4.0 / 5Excellent
Clean apartment in a good location. We couldn't check in until 3pm, but they stored our bags for us in the office.
Genuine Hotels.com guest review
2 night family trip Jul 5, 2015
Noelle
US
4.0 / 5Excellent
The apartment was fantastic and exceeded our expectations. It is very central (5min walk to Gran Via, 10 min to Puerta de Sol, 15 min to Plaza Mayor) with all the shopping outlets close by (mango outlet was 1 street away, as was the street of shoe outlets). The reception was excellent - our host Adan answered all our questions and even helpfully rearranged a replacement lost keycard to our door (all within minutes and no hassle!!) The supermarket (Carrefour express) is only a street away and mins walk and there are a few cafes in the area for breakfast. Downsides are that there is no bathtub, just a shower and the water was not hot ! Also it is not too easy in Madrid to find a child friendly restaurant that opened early enough, so best to go to a restaurant chain (we went to cafe and te)
Genuine Venere guest review
Other trip Mar 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Our favorite."
This was our third hotel in a week and BY FAR our favorite. So beautiful. So comfortable. Our greeters were the most amazing. This experience outdid our stay at the Five-star we came from. Which was twice the price. Our only problem was not finding it sooner! Will recommend to everyone we know! Love love loved it.
Genuine Hotels.com guest review
Other trip May 5, 2013
A Traveler
US
4.0 / 5Excellent
"Toledo Gem."
The hotel is perfectly located, clean, and accommodating. It is small but the care they give and the French windows and nice beds make it work while. The breakfast on the patio overlooking the cathedral is more than you can ask for. Well done guys! Thank you.
Genuine Expedia guest review
Other trip Apr 22, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
This comfortable apartment is located at the heart of Chueca district. The furniture is well maintained. I enjoyed the stay in this apartment. It's really value for money
Genuine Hotels.com guest review
3 night trip with friends Jun 30, 2015
A Traveler
AS
4.0 / 5Excellent
"Overall is good"
Very nice hotel with two big bed rooms, clean n tidy, if they provide hot water boiler that would be wonderful !
Genuine Hotels.com guest review
2 night trip with friends Jun 14, 2015
Kwok Yan
AS
4.0 / 5Excellent
"Great location and freindly staff"
Nice apartment in great location with friendly staff for reasonable price. Stayed for three nights then stayed with other friends for a few days, needed somewhere to stow bags for last day in Madrid and even though had checked out 4 days earlier, staff were happy to stow bags for the day. Sometimes rental apartments can be hard to contact staff or get anything close to hotel like service from but this was one of the best I have experienced. Thanks to the staff at Smart Rentals Madrid
Genuine Expedia guest review
Other trip Jan 14, 2015
A Traveler
AU
5.0 / 5Outstanding
"Great Location"
Enjoyed our stay very much, central to most locations, most being within a 20 minute walk. Room was well equiped, apart from a kettle.. so found making a cup of tea a challenge !.. All staff were very helpful
Genuine Hotels.com guest review
3 night trip with friends Sep 12, 2014
JO
GB
4.0 / 5Excellent
"Great Position"
We had a great stay here. The staff were fantastic, friendly and very helpful. There was everything needed for a short stay with four of us and it was close to most attractions. The only drawback was the noise outside at night. It's a very lively street and lots of revellers around until about 4am.
Genuine Expedia guest review
Other trip Aug 4, 2014
Heather
GB
5.0 / 5Outstanding
"Brilliant break in Madrid"
The staff were all very friendly and helpful, especially Maria. The apartments were very spacious and comfortable. Most of the sites were within walking distance. A slight negative was the noise in the early hours of the morning but we solved that by purchasing earplugs. There is a great breakfast place just at end of road called 'pannus'. Freshly squeezed orange juice and bocadillos. Really good value. Also worth a visit is 'El Tigre' in Calle Infantas' - you stand but lots of lovely tapas served free with drinks. Would recommend to anyone.
Genuine Hotels.com guest review
4 night trip with friends Apr 29, 2014
SW
GB
3.0 / 5Good
"Good but noisy"
Nice apartment, location was ok, with lots of bars and restaurants to hand. However... I was there on business and unfortunately there was a lot of noise from the apartments above. As they are mainly 2 bedroom apartments, sleeping up to 6 people, it clearly appeals to groups. Would probably put me off returning. If you can sleep through the noise then it's a nice apartment
Genuine Hotels.com guest review
3 night trip Feb 4, 2014
Oxford
GB

The following reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
"うるさいとにかくうるさい"
とても便利な場所にありますが、周りにはゲイの衣装ショップやらなんだか怪しい雰囲気、深夜にはごみを集めに来てものすごい音。朝3時から5時すぎまでは通りを行く人の騒音と音楽を鳴らした車が通る。とにかく外の騒音がすごい、特に金曜、土曜の明け方がすごい。その日の値段が高いのは雑音領かと言いたくなる。防音施設だというので予約したが大失敗。また泊まっているお客の音もうるさい。ドアを閉める音、床の音、階段の音、すべてがすごい音なので、スタッフに抗議した。 全く防音を感じない施設。
Genuine Expedia guest review
Other trip Mar 24, 2015
光弘
JP
4.0 / 5Excellent
"Turismo familia. Casal e 02 filhos"
Apartamento equipado adequadamente. Limpeza a desejar em corredores e odor desagradavel no banheiro que foi solicionado apos a minha reclamaçao.
Genuine Hotels.com guest review
4 night family trip Jan 25, 2015
sebastiao
BR
3.0 / 5Good
"Um tormento!"
Localizado no centro de Chueca, não tínhamos ideia do que isso poderia significar. Ficamos de 5a feira a 2a feira e a boemia ocorreu todas as noites. Festa na rua com cantorias e gritos até as 5 da manhã, especialmente na 6a e sábado. Não recomendamos para família, somente para quem for entrar na festa e passar as noites em claro.
Genuine Hotels.com guest review
4 night family trip Jan 8, 2015
MICHEL
BR
5.0 / 5Outstanding
"Un 10"
Ha superado con creces las expectativas esperadas! Un 10 en todo!!
Genuine Hotels.com guest review
1 night business trip Nov 5, 2014
Jorge
ES
4.0 / 5Excellent
"위치만 좋음"
바르셀로나 아파트는 알아서 청소 해주고해서 편했는데 이 아파트는 청소하는것도 말 안해주고 아침에 본인이 직접 청소해달라고 말해야 해준다는데 그럼 미리 말을 해주던가 하루지나고도 청소 안하길래 물어보니 말을해야 해준다고 함 이동하기에는 위치는 좋으나 밤에 너무 시끄럽고 옆방 방음이 안되서 물틀어도 다 소리나고 위치만 좋을뿐 다른건 모르겠어요
Genuine Hotels.com guest review
3 night trip Sep 9, 2014
이병연
KR
5.0 / 5Outstanding
"Perfecto para conocer el centro de Madrid"
Apartamento realmente cómodo para una estancia en familia en Madrid. Muy bien ubicado, permite conocer todo el centro a pié. El personal de recepción es muy agradable y siempre dispuesto a ayudarte. Recomendable
Genuine Expedia guest review
Other trip Sep 11, 2014
José Manuel
ES
5.0 / 5Outstanding
"buena ubicación"
la estancia muy buena , el hotel muy bien situado, por la noche mucha gente por la calle y bastante ruido, los pisos altos sin problemas con el ruido, los pisos bajos son otra historia....Pero en general muy bien.
Genuine Hotels.com guest review
3 night family trip Aug 16, 2014
Toni
ES
4.0 / 5Excellent
"Muy buena opción, cerca de todo"
Departamentos muy amplios, bien ubicados y equipados. Lo único que no nos gustó mucho la zona, por el tipo de bares que hay alrededor para andar con menores, aunque nunca tuvimos inconveniente alguno ni siquiera llegando tarde.
Genuine Hotels.com guest review
3 night family trip Jul 26, 2014
A Traveler
AR
5.0 / 5Outstanding
"Perfekt beliggenhed"
Skønt kvarter tæt på centrum. Fuldt udstyret køkken og super service fra hotellet, som var meget behjælpsomme.
Genuine Hotels.com guest review
3 night family trip May 16, 2014
Kristina
DK
5.0 / 5Outstanding
Recomiendo estos apartamentos a viajeros en grupo, nosotros eramos 4 personas, dos de ellas señoras de edad, y nos fue excelente. Cerca hay un mercadito donde puedes comprar las cosas del desayuno, y si de plano no quieres cocinar hay muchos cafés y restaurantes cerca. De noche hay un poco de ruido de calle, pues esta es una zona movida, a nosotros no nos molesto porque venimos de ciudad y estamos acostumbrados. El personal de recepción es muy amigable, cordial y eficiente. Nos ofrecieron la contratación de un shuttle de recogida y llevada a aeropuerto muy económico y puntual y ellos se encargaron de los arreglos sin costo adicional. Definitivamente volvería a Madrid y me hospedaria aqui.
Genuine Venere guest review
Other trip Jun 29, 2013
A Traveler
ES
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night family trip Nov 27, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night family trip Jul 18, 2015
Alvin
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night family trip Feb 22, 2015
A Traveler
KR
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night family trip Apr 9, 2015
Åsa
SE
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip with friends Dec 22, 2014
A Traveler
HK
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night family trip Oct 22, 2014
A Traveler
CH
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip Jul 9, 2014
A Traveler
FI
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night business trip Jul 8, 2014
A Traveler
MX
1.0 / 5Poor
Genuine Hotels.com guest review
4 night trip Feb 22, 2014
A Traveler
DE

TripAdvisor reviews for Madrid SmartRentals Chueca

Overall rating:Based on 343 traveler reviews

Most recent traveler reviews:

Overall Rating
"Highly recomended esp for families"
07/25/15 mona-salah kuwait
Daniel the receptionist was kind and friendly. Reached the appartement easily by taxi from the airport at midnight. Apparetement is clean, very well equipped, simple and nice furniture. Near by all recomended touristic places. There is are 2 turkish halal restaurants very close by. Tried one of them and was delicious. Highly recomended esp for families and groups☺
Overall Rating
"Wonderful apartment as centre for your Madrid trip"
07/24/15 jurgen r
Great accomodation and lovely staff were a huge extra for our stay in Madrid. In the midldle of Chueca this lovely apartment was most convenient to explore the city from. Every reason to return and further enjoy the neighbourhood and the city
Overall Rating
"Not so smart"
07/16/15 Lucy V
Landed in Madrid and called Smart Rentals. They told us that the apartment we had booked had changed and we needed to go to a different address which was about 8min walk from where we originally booked. No explanation was given. Got there and no one was there to greet us. We had to wait 20 minutes in 40 C Madrid heat. We asked for twin room and got double bed so one of us had to sleep in the sofa bed that was not comfortable. We weren't given the wifi code and I happened to read the sheet on the back of the front door and found it there by sheer luck. The wifi kept dropping in and out so if you needed wifi access it was not reliable. When I called they said someone would come that afternoon to fix wifi and noone arrived. Lucky we decided not to wait for them. A suggestion would be that maybe some basics like bottled water and tea/coffee, sugar, crackers would add a nice touch. It is in a very noisy area so good luck getting to sleep!There is a bar at the basement of this apartment in Santa Barbara Street. The phone rang with travellers wanting to be checked in as noone had come to meet them. I told them to call the main number. Apartment was clean and had good facilities for cooking. Air conditioning was excellent. We were able to leave our luggage at 8 San Marcos Street as we had a late flight that evening. We were given a map of Madrid and main orientation of sites. If you are happy to put up with these slight inconveniences then it would be okay.
Overall Rating
"YES, an excellent choice of accommodation!"
07/13/15 noes-world23 Basel, Switzerland
Modern, stylish and clean appartment in great part of the city centre! Tube and bus just two minutes away! Main streets for shopping just on the corner! also very enjoyable food and lounges around the appartment! I enjoyed my stay and was very wellcomed by the friendly staff! I recommend the appartment for couples (as there are also smaler suits), family and business! Don't hesitate to book this fabulous appartment, you will enjoy it!
Overall Rating
"Great location but needs a clean"
07/12/15 BayBoyz102 Wellington, Wellington, New Zealand
A good apartment in a happening part of town. Staff meeting us were lovely. It felt very safe and was centrally located. We had a street front room. This part of town is party central. It is very noisy at all hours with plenty of shouting and drunk people. The worst thing was the scuffed walls and grime on things like the handles of the pull out beds and the base of the shower. The property needed a lick of paint and a good wipe down. The single room for a family of 4 (1 bed) is too small. Our room was constantly plunged into darkness when the dryer tripped the fuse. This would be a pretty good place with a bit of effort to tidy it up.
Overall Rating
"Overall - a very enjoyable stay"
06/17/15 gfraney Wicklow
On arrival the staff were most helpful. We had a two-bed apartment on the first floor over looking Calle San Marcos. The bedrooms were towards the rear of the apartment so we didn't hear any street noise. Our apartment was a good size with plenty of wardrobes, toiletries, kitchen utensils etc. Some of the crockery was chipped but we just set it aside and there were two light bulbs out of action. I would say that there is a lack of mirrors in the apartment as the twin room didn't have a mirror - this was awkward for 4 girls getting ready. On the plus side - the apartment is spotless clean, the beds were really comfortable and plenty of extra blankets/pillows in the wardrobe. And the shower was great. On day one we decided to turn on the radio while having breakfast. A female member of staff literally banged the door to tell us to turn it off. Why put them in the room if you can't use it...?? It was 9am, hardly the middle of the night. Location - it is in the Cheuca district and the location can appear a bit seedy but its really close to Gran Via and we certainly didn't feel uncomfortable. The San Anton market is literally a 3 minute walk away and right underneath it was a decent supermarket. Also, on the corner of Calles San Marco - just across the street from the supermarket - was a fantastic coffee & pastry shop. Try the fresh orange juice.
Overall Rating
"Ubicacion, decoracion y sobre todo los empleados . (Specially the staff)"
06/08/15 Cristina19724 Dublin, Ireland
Great place, I will recommend to everyone if they want to stay in Madrid . The situation is very central and great connected by bus, metro or taxi. Also very clean and spacious apartment . Staff incredible! . I will be back for sure! Los empleados son muy amables y serviciales. Todo esta muy limpio y centrico. Animaros y reservar en estos apartmentos, merece la pena de verdad.
Overall Rating
"comfortable apartment"
06/03/15 Mimi H
- all the staffs are friendly and helpful - excellent location - fully equipped kitchenette - spacious, bright and comfortable room - it would be better if washing powder can be provided as well - wifi is a little bit unstable, but acceptable
Overall Rating
"Great for family with older kids"
06/02/15 Jo C Derby, United Kingdom
Lovely 2 bed appt , clean , well equipped . Central location ,easy walking to all major sights. Lovely bakery close by perfect for breakfast. We had a double and twin with2 bathrooms perfect for travelling with teens , could be a little noisy in the street if you had smaller children , but we embraced the Madrid nightlife so it didn't bother us .
Overall Rating
"Great"
05/22/15 Esther C
It's a great apartment with a very friendly and helpfull staff. I recommend SmartRentals Chueca to everyone. The staff arranged a transfer from and to the airport, which was really nice. We will definately come back!
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews