All hotels in Kamala, Thailand
1 room, 2 adults
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1/18, 1/20 Moo 6, Kamala, Phuket, 83150, Thailand, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 161 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.5
  • Comfort
    4.7
  • Condition
    4.4
  • Neighborhood
    4.0
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5.0 / 5Outstanding
"Unique location, service not as expected"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel and location was priceless for sure. Cannot say the same about the service. For being rated one of the top 10 hotels to stay in Phuket, they could have selected their personnel better and put people there that can actually speak proper English. There were about 1,000 misunderstandings that we experienced being there for 3 days, because of language and cultural barriers. They really tried to go out of their way to help, but did not understand what we wanted to begin with. Thus, every service we requested was followed by prolonged delay. Worst impression of service was that housekeeping woke us up one early morning knowing that we are in the room and insisted on doing housekeeping while we were there even though we explained several times that we did not request or need housekeeping.
Genuine Hotels.com guest review
3 night romance trip Apr 29, 2015
Radostina
US
5.0 / 5Outstanding
"Best resort I've ever stayed!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Thank you all at Naka for the amazing stay! I will definitely be coming back again soon. I can't even describe how wonderful my stay was. Thank you again!
Genuine Expedia guest review
Other trip Mar 27, 2015
james
US
5.0 / 5Outstanding
"Wish Could Stay Longer"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
it was great! the hotel was much more than I thought. the staff was amazingly polite. they catered to all our needs perfectly. Just need to offer new sandals everytime new customer comes in. that's all!
Genuine Hotels.com guest review
10 night romance trip Feb 16, 2015
Christian L.
US
4.0 / 5Excellent
"Great location, fantastic Villa."
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The place is amazing, excellent food, but the staff on the front desk and the room service are not very good.
Genuine Expedia guest review
Other trip Jan 13, 2015
Edith & Fabio
US
5.0 / 5Outstanding
"A reprieve from the touristy storm"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The Naka is a secluded, quiet oasis amongst a very touristy part of Thailand. I stress the seclusion aspect because if you do want to get into the main town of Patong or to any place outside of your resort, you will need to take their 3x daily shuttle, or pay an exorbitant fee for a 'taxi' that is run by the hotel. However, if you are looking for peace and quiet, this is your place - its just gorgeous, private beach, pristine infinity pools, the works. Highly recommended.
Genuine Hotels.com guest review
4 night romance trip Nov 24, 2014
daniel
US
4.0 / 5Excellent
"Nice hotel for romantic vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
This hotel has really nice view.Room is great although the landscape made our room doesn't feel private.We can see neighbor room easily.
Genuine Hotels.com guest review
1 night family trip Jul 12, 2014
Pongsakorn
US
5.0 / 5Outstanding
"Awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great service breakfast location awesome experience Went with young kids they took great care of us
Genuine Hotels.com guest review
2 night trip Jun 24, 2014
Suleman
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The physical property is very nice, although the hotel seems to have been under construction for a very long time. The service is a bit lacking for what is supposed to be a 5 Star hotel. The fact that the rack rate is $1,000/night is a bit comical, and even at the Hotels.com rate, I think it is a bit overpriced. The physical property makes this a solid hotel, but it falls short of being a true 5 Star hotel.
Genuine Hotels.com guest review
2 night trip with friends Jun 22, 2014
A Traveler
US
4.0 / 5Excellent
"Stunning design"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Lovely staff, very helpful; pampered and received a great service Only one restaurant unfortunately and it's not the nicest one so taking the shuttle to go for dinner is worth it. You can tell it's not very easy to maintain the villas perfect conditions due to the humidity. Overall, great resort. We loved it.
Genuine Expedia guest review
Other trip Jun 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Gorgeous Hotel, Room and location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Arriving at the Hotel you are taken away by the beauty of the hotel and its setting. One of the most beautiful resorts I've stayed at ever. Our private Villa & Pool were both perfect. The Staff was and service was 5 Star. The Breakfast was fantastic and the Food at the Hotel was delicious and the range was extensive. If I was to visit Phuket again, this is where I would stay and recommend it to my friends as well. Best, MH
Genuine Expedia guest review
Other trip Mar 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Hidden gem...private beach, but close to nightlife"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent villas with large private pools. Great location with a private beach. Out of the craziness and crowds of patong, but just a short drive if you want to check out that scene. Also close to some great restaurants go get off of the resort.
Genuine Hotels.com guest review
4 night romance trip Jan 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Absolutely Yes!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We went back and forth on whether or not to stay at the Naka which is 10 mins north of Patong or it's sister property La Flora which is right in the heart of Patong and on the beach, and we can safely say that without a doubt we made the right choice. We were blown away by the architectural wonder that is the Naka Phuket, from the stunning design of the open air reception area to the restaurant, to the pool...this place is truly a paradise and well worth the extra drive 10 mins in/out of town. When we arrived we were greeted with a selection of welcome beverages at sunset, our luggage loaded into a car and delivered to our villa. We were then transported to our villa and when we opened the door, nothing else could compare to the private sanctuary that awaits. If you're a details person and appreciate perfection as we do in our home, you will love this place. The staff was so eager to help, assist and please with all of our excursions, adventures and enjoyment of the property when we stayed in.
Genuine Hotels.com guest review
3 night trip with friends Nov 4, 2013
Michael
US
5.0 / 5Outstanding
"Breathtaking resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I've been Spoiled by The Naka phuket! All future trips that don't include staying here will be ruined. The Naka Phuket provided the best service, food and the view was amazing! The rooms are huge, clean and gorgeous! The private pool and the bedroom over looks the spetacular ocean view/ private beach. The hotel and Customer service was 6 star! Naka Phuket is giving 5 star hotels a huge challenge! We stayed 5 nights, we were greeted each time we returned from a night in town. Although, the hotel was a distance from town, hotel do provide free shuttle into town twice a day. We did not mind being away from town, it gave us a relaxing day and a quiet night to enjoy our vacation. This is by far the most gorgeous hotel I've stayed in. I highly recommend this hotel and I will definitely return. Not to mention, staff was extremely friendly, helpful and quick when I had request. Special thanks to the food staff and front desk Jack for making my stay even more memorable! Until next time :)
Genuine Hotels.com guest review
5 night trip with friends Aug 21, 2013
Joyce
US
5.0 / 5Outstanding
"Great hotel.. Must try"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Privite pool with amazing view of the ocean and mountain.. Simply breathtaking... The room is very well designed in modern Style with an out door bathtub and balcony .... Must try hotel
Genuine Expedia guest review
Other trip Mar 4, 2013
Fahad
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Great hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel. Would definitely return there the next time we are in Phuket.
Genuine Hotels.com guest review
2 night romance trip May 18, 2015
A Traveler
AS
5.0 / 5Outstanding
"First class resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fantastic ultra modern rooms with gorgeous views and ample space. Private pool was amazing. Service was exemplary. Restaurant was first class. Will definitely stay at the Naka again
Genuine Hotels.com guest review
5 night romance trip Mar 28, 2015
Andrew
AU
4.0 / 5Excellent
"Great design, uneven build quality and staff"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Great design, but not matched by build quality, which is a pity. The hotel is apparently working on the defects (we had a chance to speak with the 'project manger'), so I wish the hotel all the best to transform the Naka from a good into a truly great property. Staff quality is also uneven, with some with excellent language and service standards (who managed our request for room change very professionally and warmly) but there are others who could barely understand us and could do with a sunnier disposition.
Genuine Hotels.com guest review
3 night trip with friends Mar 12, 2015
A Traveler
SG
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very luxurious resort to stay in Thailand! Would certainly recommend to anyone!
Genuine Expedia guest review
Other trip Feb 21, 2015
A Traveler
AU
4.0 / 5Excellent
"Excellent facilities"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
good rest in the resort, private pool is not so private but, still very nice. if there is Chinese visitor nearby, a bit noisy..
Genuine Expedia guest review
Other trip Feb 20, 2015
MS
SG
5.0 / 5Outstanding
"Best of both worlds"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Private beach and facilities short shuttle ride from Patong Beach Excellent
Genuine Expedia guest review
Other trip Feb 15, 2015
Dean
AU
5.0 / 5Outstanding
"Excellent Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent stay. Besides the fact that the location is a distance away from Patong, if you intend to stay in and enjoy the peace this place actually has everything you need. Perfect for couple looking to spend quality time together.
Genuine Hotels.com guest review
3 night romance trip Jan 30, 2015
A Traveler
SG
5.0 / 5Outstanding
"Amazing Design and Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Just wanted to make our review short and simple. This is a beautiful place, top notch design, and a few good things to do there! The scenery was amazing! The service was awesome! The whole experience was fantastic. I would say that this place is more for couples for a romantic getaway. We stayed there for about three days and we still didn't get tired of it! Here's a list of our fav hilights! 1. Outdoor BathTub 2. Private Pool 3. Snorkling <- A MUST! You will be amazed... don't really need to go on a snorkling tour at all just do it at the hotel! 4. Buffet Breakfast amazing! 5. Dinner might be a bit pricy but was still awesome! 6. Evening sunset view!!! What more we can say... Awesome and amazing...!!! The only thing that I would mention is that some of wooding for room decoration might be a bit worn down due to the harsh sunlight... needs a bit maintenance. and one more thing.... this place is for people who are willing to chill and relax at the hotel. It's a bit secluded from downtown Phuket. Hope to come back soon again!
Genuine Hotels.com guest review
3 night romance trip Jan 22, 2015
Kittipetch
AS
5.0 / 5Outstanding
"Impressive for Private Honeymoon"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very trendy, relax and comfortable villa with a private pool and open bathtub, bed is soft and comfy with a remarkable sea view. Free drinks upon check in. Welcome fruit basket and complimentary minibar. Breakfast inclusive but it appears the only choice in the hotel. Very remote and no restaurant nearby however the food in the hotel is quite good.
Genuine Hotels.com guest review
2 night romance trip Nov 27, 2014
CHENG KEN
AS
5.0 / 5Outstanding
"Impressive"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
One word can easily describe my stay: Impressive. The staff were fast to respond to my email when I request for an airport transfer 12 hrs prior to my arrival. Unfortunately, they could not get a driver to pick us up due to high bookings. First impression is always the most important. We were welcomed with a drink and a beautiful view of the sea. Front desk staff were all very helpful and courteous and check in is considered fast as well. The room has a beautiful view and all amenities are highlighted to us. Due to personal preference, I request for a change of room. I'm once again impressed when they called me and say they have a room for us if we do not mind changing room on the second day. I was impressed becuase I was very often rejected when i asked for a change of room and they will not bother to provide me an option to change my room during the next few days of my stay. This shows that The NAKA phuket has put their guest's stay experinece as priority and do not mind the hassle of tidying up two rooms or additional logistic. Well, basically during my 4D3N stay, it is totally awesome and I have zero negative feedback about them. Lastly, i wish to compliment Miss Titi for her great service.
Genuine Hotels.com guest review
3 night romance trip Nov 12, 2014
Eileen
SG
4.0 / 5Excellent
"Large private villa style complex near Kamala Beac"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Our stay at the Naka was nice, the staff were friendly, quite and secluded location with a private beach, close to several other beaches and if needed Patong area. With the establishment being so new I was disappointed in the buildings finishes. The Naka has a mix of new and tired looking facilities. The villas are not the most private to others I have stayed but are very spacious and the resort has a very unique design.
Genuine Expedia guest review
Other trip Nov 21, 2014
A Traveler
SG
5.0 / 5Outstanding
"Private beach with private pool villa"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We love to stay here. Spending all time in the hotel. Staffs are friendly. Nice hotel for a couple and family. Although the beach front has many rocks but the good point is there are many fish and coral to discover.
Genuine Expedia guest review
Other trip Nov 18, 2014
Real traveler
GB
4.0 / 5Excellent
"Getting away from the world"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Loved the location and design... Having a private pool was wonderful. Such a beautiful place. Was a bit concerned at the wear and tear of the resort..poor internal workmanship so evident in such a new place. For the price I expected a higher standard of finish. Lots of peeling exterior paint and interior plaster.
Genuine Expedia guest review
Other trip Oct 22, 2014
Goenn
AU
4.0 / 5Excellent
"Not preferred for this rate."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Good but not as good as expected. the morning breakfast is not good enough compare to other Phuket hotels. The condition of the villas are quite bad. there are lots of minor things makes it not perfect.
Genuine Hotels.com guest review
4 night family trip Oct 1, 2014
Alwin
AU
3.0 / 5Good
"Avoid this one on Windy days!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
The hotel staff is quite friendly and helpful and the food choices and quality are excellent. Lunches and dinner were great. The hotel has some downsides though. Many of the rooms do not have complete privacy since the location is on a steep hillside. Because the stay was during a heavy rain and wind day, the hotel room, since it is cantilevered, actually shook and moved all night and the door made a horrible rattling. It was unnerving.
Genuine Hotels.com guest review
3 night trip Oct 2, 2014
A Traveler
AS
5.0 / 5Outstanding
"Outstanding"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Relaxing, amazing, romantic, beutifull huge excusite room with a pool and huge black marble bath. 11 out of 10.
Genuine Hotels.com guest review
5 night romance trip Sep 2, 2014
Dror
IL
5.0 / 5Outstanding
"Perfect retreat"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Superb view, excellent place to recharge, responsive staff
Genuine Expedia guest review
Other trip Sep 8, 2014
A Traveler
SG
5.0 / 5Outstanding
"the naka"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Amazing... simply amazing.. thank you the naka!!
Genuine Hotels.com guest review
3 night romance trip Aug 23, 2014
A Traveler
SG
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall quality of the hotel is great.. Service, cleanliness, location, views, etc... Regd food, no great options in terms of food or restaurants(Cuisines). There is only one restaurant from breakfast to dinner and only one bar on the beach ( which closes at 6PM). SPA is under construction.
Genuine Hotels.com guest review
3 night romance trip Aug 12, 2014
Raj
IN
4.0 / 5Excellent
"Nice and comfortable Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very trendy, relax and comfortable designed villa with privacy. Good enough with a private swimming pool and open bathtub. They have prepared welcome fruit basket, tea bag and coffee, many bottles of mineral water, soft drinks, fruit juice and beer in the fridge with no charge. The room was great with a big balcony and ocean view. The sitting room was restful with smart TV and DVD player. The whole villa was pleasing but not enough lighting on the night, especially in the sitting room, toilet and shower room became very dangerous. The hotel staff and Tuk Tuk driver are very efficient with good manner. Breakfast are free and food are delicious but it appears that no choice with only one restaurant in the hotel. They provided 3 scheduled free Tuk Tuk between the hotel and Patong beach seems inadequate.
Genuine Expedia guest review
Other trip Aug 18, 2014
Janet
HK
4.0 / 5Excellent
"Beautiful Modern Villas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Very nice place for a getaway. Beach activities could have been better promoted.
Genuine Hotels.com guest review
3 night romance trip Jul 25, 2014
SH
AS
5.0 / 5Outstanding
"A dreamy getaway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Spent a weekend there. It fully rejuvenate me and my partner. The hotel feels like a home which have a 'million dollar worth' view. Turning in to bed with twinkles in the sky, waking up looking at the beautiful sea. Theres nothing more relaxing than this. The only disadvantages are it is not convenient to get to. U may nees to ask your driver to give them a call first. But likewise due to its location it is quiet and cozy. Will definitely return again.
Genuine Hotels.com guest review
2 night trip Jul 4, 2014
TY
SG
5.0 / 5Outstanding
"Very relaxing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful experience. Staff is very friendly and accomodating. Rooms are immaculate. Beds are softest and most comfortable that I have experienced going around the world. I ended up buying 2 pillows of the hotel. The only 2 things that bring the experience down but just by little is maybe because it is still under construction there are not so many people around but if yoy are looking for tranquillity this is it. Also pizzas seemed pre made / frozen which affects the flavour thought they have fully qualified staff and they will make any dish for you in request. But overall it was great.
Genuine Expedia guest review
Other trip Jul 3, 2014
Gen
AU
5.0 / 5Outstanding
"modern and clean villa"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
enjoyable stay, with a nice pool and superb audiovisual system with lots of free dvd movies
Genuine Hotels.com guest review
3 night trip Jun 15, 2014
A Traveler
AS
4.0 / 5Excellent
"lovely modern hotel with fantastic views"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great place fantastic staff and good view modern buildings i like it that is was a bit out of Patong
Genuine Expedia guest review
Other trip May 12, 2014
ALT
AU
5.0 / 5Outstanding
"Absolutely amazing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
There was hardly any need to leave the hotel because everything you could possibly want or need for a relaxing holiday was inside the resort. The staff were amazing and always there to help with anything. Would highly recommend staying here if you don't want the hustle and bustle and tourists everywhere. Will be sure to return!
Genuine Expedia guest review
Other trip May 5, 2014
A Traveler
AU
5.0 / 5Outstanding
"Wonderful contemporary hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a incredible stay at this beautifully designed resort. Privacy was paramount and the staff were lovely and attentive.
Genuine Expedia guest review
Other trip Apr 29, 2014
Andrew
AU
5.0 / 5Outstanding
"Modern Architecture meets a Private Osais"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
My wife and I wanted to have a tropical private holiday and the Naka Phuket ticked all the boxes for a 5 star hotel. The buildings were very funky with huge modern rooms that were very comfortable. As each villa has it's own pool I was surprised how big these pools were and it was so relaxing looking out on the sea from the pool. If you stay here the barbecue on the beach at sunset is must. Staff and food were a high standard. This hotel is 20 min from Patoong so this was a good thing for us as we wanted total tranquillity but close enough to shopping or sights. The hotel is not quite complete so there is a small amount of building work in the distance but this did not disrupt our stay. I would book this hotel again...
Genuine Expedia guest review
Other trip Apr 8, 2014
Ray
AU
2.0 / 5Fair
"A nice resort with amazing views"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    1.0
My holiday was wonderful with The Naka Phuket. We stayed in the villa up above the hill to enjoy quite a lot of privacy and the beautiful ocean view. My room is S29/1. I like the layout of our room. You could enjoy an outdoor bath tub with total privacy. The swimming pool is large. Room was clean and the mini bar was free. You also could enjoy plenty of choices of food for breakfast. Overall, the food was good but some dishes (like the soup, hot dishes) was a bit too salty. It's about 25 minutes drive from hotel to Patong Beach. Would be nice if they can run the shuttle bus more frequently after full opening. I will definitely come back if they offer me the same room. I also received a very nice and touched surprise from the hotel - a birthday cake.
Genuine Hotels.com guest review
4 night romance trip Mar 5, 2014
Virginia
AS
5.0 / 5Outstanding
"Quiet, luxury resort with it's own private beach."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Our night time arrival at the Naka was greeted with the magnificent outdoor lobby; a huge dimly black marble reception desk with very welcoming reception staff providing refreshments. We were escorted to our room and shown the facilities. The apartments really are amazing and provide a luxurious home away from home with added benefits. The contemporary and modern interior was extremely comfortable, clean and private; which is necessary for the outdoor bathing area - oh and did I mention we had our very own infinity pool! The staff were extremely professional and friendly and happy to help with any request. Room service is available and the food is good. The undercover, outdoor breakfast hall also acts as one of the evening dining areas, the other area is set up on the beach providing freshly prepared grilled seafood - wonderful! The resort is only one year old and disappointingly the site is still under construction; which broke the tranquility a little during the day with construction noise, despite this - it really was not a big issue and the resort is very respectful to your privacy. The beach is amazing and large tress provide shelter from the hot sunshine. Willing staff who are happy to look after your refreshment needs and there is a bar-side eating area should you wish to shade from the sun. Watch the tides when going into the sea as a lot of sharp coral lies in wait. We found it best to swim off the floating pier, great snorkeling too!
Genuine Expedia guest review
Other trip Feb 14, 2014
Loop
GB
4.0 / 5Excellent
"Nice secluded getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Enjoyed a two weeks stay. The location is great for a quiet getaway, nice private beach, great big pool. The restaurant is superb, western and Thai dishes by a Canadian chef. There are some obvious defects in construction, mainly woodwork and stone/tile work, which hopefully will be rectified by the time the resort fully opens. However, all above and great staff, and we left quite happy customers.
Genuine Hotels.com guest review
15 night family trip Dec 23, 2013
A Traveler
IE
5.0 / 5Outstanding
"Idyllic Villa"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Outstanding quality of rooms and design. Excellent facilities and great private beach. Very quiet but only 15 mins to nightlife of Surin or Patong. Perfect to relax during the day away from the crowds and party in the evening. Only criticism is slight lack of "5 star" service from front desk eg unable to recommend restaurants, bars and often not proactive in service approach. However, overall a superb setting and 6 night stay over the crowded Christmas period.
Genuine Hotels.com guest review
6 night trip Dec 27, 2013
AA
AS
4.0 / 5Excellent
"Gorgeous views"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    2.0
The room we had was the best villa on the property. SE 1/5 The soft opening that they had in October was a bit to soft for us. The hotel pool area is still not finished 100% and there is still 50% of the rooms still under construction, so there is a bit of noise as you lay around the pool area. The staff are really lovely and helpful. When the resort is finished it will be a gorgeous place to stay to get away from it all. It is a bit out of the way so we rented a motor bike so we could get away at night and go to a beautiful beach where you could swim. I think it's over priced for the amount of construction that is still going on.
Genuine Hotels.com guest review
12 night trip Dec 6, 2013
Holiday junkie
AU
5.0 / 5Outstanding
"great hotel/resort private and extremely comfortab"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great
Genuine Expedia guest review
Other trip Nov 30, 2013
A Traveler
AU
5.0 / 5Outstanding
"Fantastic Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fabulous place for a quiet getaway from the world with a great view of the sea and close to mother nature. Our room was as big as our residential area and came with complimentary mini bar beverages and fruits daily. The king-size bed was comfy with ample room for even 2 huge adults but the pillows were a tad too soft for my liking. Every morning we wake up to the sounds of crashing waves and a panoramic view of the sea- Amazing! It was like having a live picture in front of you every morning. To top this up, we have our very own exclusive beach, only visited by The Naka guests. We wish we owned a place like this. Hotel staff were friendly, very accommodating, diligent, polite and honest. A team of house keeping team came to clean our rooms upon our ad-hoc request and there were even engineers who arrived to clean our private pool (which we utilised everyday during our stay). I left my mobile phone in the room upon checkout and the hotel staff were honest to informed me and returned it to me promptly. I am very grateful. Despite the hotel in a soft launch stage, the basic amenities were there although we would prefer a wider choice of restaurants, game rooms and activities planned. I'm sure the end product of this luxurious hotel will be grand and magnificient when it's all done up. I would definitely return again to receive the same awesome and memorable experience. Thank you The Naka for the incredible experience. It was money well spent!
Genuine Hotels.com guest review
4 night trip Nov 1, 2013
Baxter
SG
4.0 / 5Excellent
"Wonderful view, great service and fantastic food"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Being a yet from finish hotel - I'd say it has exceeded my expectation. The location was perfect, 40 minutes from airport and 20 minutes to Patong. The staff was very helpful and attentive, the restaurant in particular serves amazing food (better than the SILK Restaurant at the Andara Resort also at Kamala). Yet, a few things are still lacked from being a 100% resort - the spa was only temporary and there is no ipod docking/music system in our room. I am sure once the hotel reaches its completion it would be the best in the area.
Genuine Hotels.com guest review
3 night trip Aug 29, 2013
Grace
AS
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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