"Hidden gem...private beach, but close to nightlife"
Excellent villas with large private pools. Great location with a private beach. Out of the craziness and crowds of patong, but just a short drive if you want to check out that scene. Also close to some great restaurants go get off of the resort.Genuine Hotels.com guest review
We went back and forth on whether or not to stay at the Naka which is 10 mins north of Patong or it's sister property La Flora which is right in the heart of Patong and on the beach, and we can safely say that without a doubt we made the right choice. We were blown away by the architectural wonder that is the Naka Phuket, from the stunning design of […] the open air reception area to the restaurant, to the pool...this place is truly a paradise and well worth the extra drive 10 mins in/out of town. When we arrived we were greeted with a selection of welcome beverages at sunset, our luggage loaded into a car and delivered to our villa. We were then transported to our villa and when we opened the door, nothing else could compare to the private sanctuary that awaits. If you're a details person and appreciate perfection as we do in our home, you will love this place. The staff was so eager to help, assist and please with all of our excursions, adventures and enjoyment of the property when we stayed in. Read moreGenuine Hotels.com guest review
I've been Spoiled by The Naka phuket! All future trips that don't include staying here will be ruined. The Naka Phuket provided the best service, food and the view was amazing! The rooms are huge, clean and gorgeous! The private pool and the bedroom over looks the spetacular ocean view/ private beach. The hotel and Customer service was 6 star! Naka […] Phuket is giving 5 star hotels a huge challenge! We stayed 5 nights, we were greeted each time we returned from a night in town. Although, the hotel was a distance from town, hotel do provide free shuttle into town twice a day. We did not mind being away from town, it gave us a relaxing day and a quiet night to enjoy our vacation. This is by far the most gorgeous hotel I've stayed in. I highly recommend this hotel and I will definitely return. Not to mention, staff was extremely friendly, helpful and quick when I had request. Special thanks to the food staff and front desk Jack for making my stay even more memorable! Until next time :) Read moreGenuine Hotels.com guest review
"Great hotel.. Must try"
Privite pool with amazing view of the ocean and mountain.. Simply breathtaking... The room is very well designed in modern Style with an out door bathtub and balcony .... Must try hotelGenuine Expedia guest review
"Nice secluded getaway"
Enjoyed a two weeks stay. The location is great for a quiet getaway, nice private beach, great big pool. The restaurant is superb, western and Thai dishes by a Canadian chef. There are some obvious defects in construction, mainly woodwork and stone/tile work, which hopefully will be rectified by the time the resort fully opens. However, all above and […] great staff, and we left quite happy customers. Read moreGenuine Hotels.com guest review
The room we had was the best villa on the property. SE 1/5 The soft opening that they had in October was a bit to soft for us. The hotel pool area is still not finished 100% and there is still 50% of the rooms still under construction, so there is a bit of noise as you lay around the pool area. The staff are really lovely and helpful. When the resort […] is finished it will be a gorgeous place to stay to get away from it all. It is a bit out of the way so we rented a motor bike so we could get away at night and go to a beautiful beach where you could swim. I think it's over priced for the amount of construction that is still going on. Read moreGenuine Hotels.com guest review
"great hotel/resort private and extremely comfortab"
greatGenuine Expedia guest review
Fabulous place for a quiet getaway from the world with a great view of the sea and close to mother nature. Our room was as big as our residential area and came with complimentary mini bar beverages and fruits daily. The king-size bed was comfy with ample room for even 2 huge adults but the pillows were a tad too soft for my liking. Every morning we […] wake up to the sounds of crashing waves and a panoramic view of the sea- Amazing! It was like having a live picture in front of you every morning. To top this up, we have our very own exclusive beach, only visited by The Naka guests. We wish we owned a place like this. Hotel staff were friendly, very accommodating, diligent, polite and honest. A team of house keeping team came to clean our rooms upon our ad-hoc request and there were even engineers who arrived to clean our private pool (which we utilised everyday during our stay). I left my mobile phone in the room upon checkout and the hotel staff were honest to informed me and returned it to me promptly. I am very grateful. Despite the hotel in a soft launch stage, the basic amenities were there although we would prefer a wider choice of restaurants, game rooms and activities planned. I'm sure the end product of this luxurious hotel will be grand and magnificient when it's all done up. I would definitely return again to receive the same awesome and memorable experience. Thank you The Naka for the incredible experience. It was money well spent! Read moreGenuine Hotels.com guest review
This property is not completed but it certainly was perfect for us. Our room was amazing and the staff are excellent.Genuine Expedia guest review
"good concept but a lot more to improve"
No privacy. Distance between each villa are too close. From my villa can see front desk reception and sea view has been blocked. Stayed for 5 days and changed to another villa on 3rd day but still don't think is worth for the price I've paid. Staff are friendly and service is good. Food is nice and private beach is excellent.Genuine Expedia guest review
We stayed 3 nights at The Naka Phuket, this place was amazing. Service, villas, pool, private pool, beach!! Really recommend this hotel. And just a short ride from patong if you want to check out that scene. Otherwise it was very private, calm and a quiet getaway. Perfect to relax and enjoy.Genuine Hotels.com guest review
スタッフの皆さんの笑顔に包まれ素晴らしいサービスと優れたデザインの部屋で思い出に残る時間を過ごすことが出来ました。必ずまた来たくなるヴィラです。ありがとうございました。Genuine Hotels.com guest review
Отличный дизайн, отличное место, отличный вид! Отель еще строится. Некоторые проблемы, связанные с недавним открытием. Достаточно скудное меню в рум. сервисе, 2 дня ремонтировали систему очистки бассейна. Но когда они достроятся, это будет стоить уже совсем других денег!Genuine Hotels.com guest review
"독특한 디자인의 풀빌라"
리조트에 들어서면 독특한 디자인에 매료될만하다 미니바에 있는건 다 무료인점이 좋고 최신 TV와 빠른 와이파이가 불편한 점이 없게 해준다. 다만 소소한 단점들이 있는데 욕조가 외부에 있는점, 풀 물이 조금 차고 풀에 들어갈때 카드키를 잊어먹고 안가져 나오면 낭패를 볼 수 있는 점, 커텐을 열면 프라이버시가 보장되지 않는 점, 인접한 바다가 그닥 좋지 않다는 점, 가격이 비싸다는 점 등이다.Genuine Hotels.com guest review
"Quiet and peaceful resort"
Resorn is isolated in a beautiful bay. Naka quite far from the Patong and other noisy places, and that a plus if you are tired of all that. That's not too much what to do at this resort, nut you can really relax in your own pool and villa for a couple of days. Villa is well equipped with electroincs, interior design is minimalistic the glass, stone […] and wood. Read moreGenuine Hotels.com guest review
"가격대비 훌륭한 풀빌라"
지은지 얼마 안되어서 깔끔하고 디자인이 모던한 것이 제 마음에 딱 들었어요. 저희 부부는 프라이빗 비치에서 스노쿨링 장비를 빌려서 재밌게 놀았네요. 풀은 생각보단 아담했지만 둘이서 놀기엔 딱 적당했어요.Genuine Hotels.com guest review
パトンから近いが、海が綺麗で、リゾート滞在を満喫出来た。部屋はオープンな造りなので、ある程度開放的な滞在を望む方向きだと思う。食事は美味しかったが、ソフトオープンの為、レストランが一か所しかなく、バリエーション不足だったので、サービスの向上とともに今後に期待したい。Genuine Hotels.com guest review
"Things not yet ready, still under construction."
Good food especially dinner in the restaurant with very reasonable price. but too many mosquitoes. Quick response when you need help. Front desk officer need to improve language skill.Genuine Hotels.com guest review
写真で見た通りの建築美と絶景です。プライバシーより開放感を優先した独創的なヴィラで、目覚めの景色は最高です。 西洋人らしきシェフの作るタイ料理は、いい意味でレストラン的な洗練された美味しさです。徒歩圏内には明かり一つ無いので、ホテルからはタクシー等の移動手段以外に外出するすべは有りません。ホテル自体のプライベート感は高く、ビーチもプールも静かです。またプールは平均的な日本人女性は足が立たない深さですし、全体的に大人向けのリゾートホテルです。現在ソフトオープン中ですが、オープン後も今程度の価格が維持されるならばまた宿泊してみたいです。Genuine Expedia guest review
"Relax & Enjoy"
Relaxing at The Naka Phuket is amazing! The sunset view at the Naka Beach is really very beautiful! The Naka restaurant is very nice, food is tasty! The main Olympic size pool is extremely good!! This is the pool I like the MOST in Phuket! Very large and clear water with different depth! The villa of course is perfect! Amenities are sufficient! Especially […] the candle burner with good smell essential oil, it makes me feel romantic each night when I back to my villa after dining or shopping. The most important is....... all the staff are nice!! They make me like The Naka Phuket! They make me feel like The Naka Phuket is my home! The hosting service, in villa dining service and other villa supporting service (e.g. technical problems) are very good! The resort is large but they have provided with on-the-call shuttle bus service. I can't wait their grand opening and I must return back!! Special thanks to staff, who help us to bring the take away food to our villa at the heavy raining night and give us a birthday surprise... Only few important recommendations to the resort at this soft opening period : Please provide the map of the resort, so that the visitors can know what kind of and where are the facilities are providing (e.g. Spa and gym temporary office, etc); please also provide the user manuals in the villa for the remotes and labels for the number of switches... Read moreGenuine Hotels.com guest review
グランドオープン前ということでハード面、ソフト面共に改善すべきところが見受けられたが楽しい時間を過ごせた。Genuine Expedia guest review
"괜찮은 선택, 위치가 좋지 않아서 그냥 리조트에서만 있어도 괜찮은....."
각자 취향이 있겠지만 넓은 개인풀과 룸은 괜찮습니다. 그러나 모든 뷰가 그리 좋은 건 아닌 듯...가격 값은 하지만 풀빌라치고 좋지만 푸켓은 가격대비 더 좋은데가 많다는 것....Genuine Hotels.com guest review
Het hotel bevond zich in de "soft openings" fase, toen wij er arriveerden. Slechts 26 van de 94 poolvilla's waren klaar, aan de anderen werd nog volop gewerkt. Desondanks genoten we wel van een service om u tegen te zeggen, van bij onze aankomst tot aan ons vertrek zijn we heel erg in de watten gelegd. Het personeel is ontzettend vriendelijk en hulpvaardig, […] zowel de mensen aan de receptie als de staff van het restaurant, ze doen ontzettend hard hun best om het hun gasten naar de zin te maken. Tijdens onze week bij hen kregen we onder andere een gratis fles schuimwijn met vers fruit in onze villa geleverd, een gratis nek- massage in de spa... De ligging is paradijselijk mooi, gelegen op een heuvel in een baai, met privéstrand. Het grote olympisch zwembad ligt pal aan het strand. De villa's zijn heel ruim, voorzien van alle comfpot, supersnelle wifi, modern en knap ingericht. Volledig omgeven door glas, zodat je steeds van het zicht op de baai en de zee kunt genieten. Wij vonden ook de buitendouche en megagrote badkuip zeer de moeite. Het Nava restaurant is een echte aanrader, de gerechten zijn van topkwaliteit tegen een zeer lage prijs. De bediening verliep steeds vlot, hun engels is niet altijd even goed, maar ze doen ontzettend hard hun best, en dit steeds met de grote smile. Kortom, wij hadden er een supervakantie!! Een echte aanrader voor wie enkele dagen van wat rust wil genieten. Read moreGenuine Hotels.com guest review
기대를 많이 해서 그런지 기대보다는 좋지 않았던 더 나카 풀빌라. 아직 공사중인 곳이 많아서 정신이 없지만 바닷가가 보이는 뷰 만큼은 최고!Genuine Hotels.com guest review
ソフトオープン中だったので、まだ工事中のところがありました。 なので、ホテルの全容は分からず。 斜面に作られているため、移動がけっこう大変です。 朝食の場所まで、僕が泊まった部屋は近かったのですが、遠いと大変な気がしました。 朝食が含まれていたこと、冷蔵庫の中のドリンクがフリーなのは嬉しいです。 部屋は広いです。 プール、ビーチは落ち着いてます。 全体的に、かなり満足度の高いホテルです。Genuine Expedia guest review
멋진 경치와 친절한 서비스 기분 좋은 여행이었습니다. 다만 생각보다 외진곳에 위치하여 불편하긴 합니다. 참고하세요Genuine Hotels.com guest review
"Simply the Best"
If need a perfect place to hide away in Phuket. This is the Place to be.Genuine Hotels.com guest review
풀빌라는 좋습니다. 방컨디션도 매우 휼륭하고 서비스도 좋습니다. 하지만 아직 공사중이라서 시설이 많지 않고 계단이 많고 가파르기때문에 아이와 동반하거나 태교여행으로 오시는분들에게는 적당하지 않은것 같습니다.Genuine Hotels.com guest review
"매우친절한직원과 깨끗한 해변"
프라이빗이 강조되어 약간의 답답함이 있었지만 정면의 해변과 하늘 개인수영장 선배드에서의 밤하늘 정말 돈 아깝지 않게 최고 였습니다. 아이들과 함께 재방문하고 싶습니다.Genuine Hotels.com guest review
"훌륭한 음식!! 완전 맛있어요!"
우선 첨에 들어가 맘에 들었던건 깨끗한 객실입니다. 분위기도 엄청 아늑하고요 완전 맘에 들었어요 호텔직원분들도 엄청 친절하시고 음식은 정말 맛있었습니다. 딱 한가지 단점은 시내에서 멀다는거고 택시기사분들이 좀 산쪽에 있어서 가기 싫어한다든가 위치를 모른다는겁니다. 뭐 호텔명함 하나주면 알아서 찾아가주지만 비싸요 택시비가 ㅜㅜGenuine Hotels.com guest review
まだプレオープン中だが、スタッフの皆さんもやさしく、快適に過ごせた。また目の前にプライベートビーチがあり、絶景でした。Genuine Expedia guest review
"현대적인 객실, 멋진 전망"
아직 soft opening 중이라서 비교적 저렴하게 다녀왔어요. 위치는 파통에서 북쪽으로 10여분 안쪽의 카말라 비치 쪽이지만, 언덕에 위치하고 골짜기로 내려오면서 빌라들이 자리잡고 있어서 모든 객실에서 바다전망이 가능합니다. 모든 커튼을 걷고 보면 정말 푸른 바다가 그대로 침실로 들어오는 환상적인 전망입니다. 빌라의 풀도 풀빌라 중에 넓기로는 상위에 들정도입니다. 다만 이웃한 빌라들과 독립성은 떨어져서 이런부분만 큰 불편없으시면 최고의 시설입니다. 오픈한지 얼마안되서 객실내 시설 들이 깨끗하고 리빙룸도 매우 넓고 30평대 아파트 거실 크기입니다. 욕실이 실내, 실외 두곳이고 하늘보면서 샤워 목욕이 가능해요. 해바라기 […] 수전도 최고! 콘크리트 노출과 목재로 된 인테리어들이 너무 멋지고, H 빔 구조로 공중에 떠있는 객실 구조로 특이합니다. 아직 주변이 공사중이고 홍보가 덜되서 손님이 많지 않아서 오히려 이런 이유로 한적하게 휴식하기에 더없이 좋습니다. 리조트 앞의 바닷가도 파도가 크지 않고 아이들이 놀기에도 안전합니다. 위치는 파통으로 하루 두편 무료셔틀이 있는데 시간이 안맞으면 택시이용이 가능하나 현지물가에 비하면 약간 비싼편입니다. 서비스는 makeup 팻말걸면 여러번 서비스가 가능하고, 과일, 미니바(맥주, 물, 콜라 등)가 모두 무료라 편합니다. 다시 이용하고 싶은 풀빌라입니다. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Superb - amazing views, tranquil location & fantastic staff"
03/08/14 JSJ F England, United Kingdom
Words aren't enough to describe this resort, seeing and experiencing it is the only way to appreciate it. The villa was spacious and extremely clean. The bed was unbelievably comfy. Staff were friendly and helpful and nothing was too much trouble. It's perfect for couples and you have the shuttle bus to Patong Beach should you wish for nightlife. Certainly a holiday of a lifetime.
"Beautiful, luxury hotel, but a few negative points..."
03/02/14 thetravelbum Munich, DE
The Naka Phuket is beautifully located on the side of a hill, with an exclusive beach and exquisite views. The positives first: -each villa is very spacious, with large living space, bathroom with double sink and outdoor bath. Beautiful design, especially when the villas are lit at night. Large seafront windows with views overlooking the ocean. Hard drive connected to TV, giving you access to music you can play in surround sound, or watch a range of movies. Unfortunately, it was not working in our room. Nespresso machine, free coffee and tea inclusive -comes with complimentary minibar with soft drinks, water and beer, and fresh fruit daily -rooms were very clean, and clearly high quality materials used to build the villas -fairly large in-villa pool with sundeck (although water is a bit fresh, could be a tad warmer) -breakfast buffet has selection of western food and asian food (dim sum and some thai food), egg station made to order, fruits, etc. However, range is limited, the buffet does not change much on a daily basis so could get sick of it after a few consecutive days -large olympic size infinity pool is serene, overlooking the ocean, and the sundeck is very quiet. Food and beverage are easily accessible from the pool -due to soft-opening, spa and wellness are was not ready, so it was in a temporary villa. Fitness room was small, but rarely used, so it was fine (free weights + 3 cardio machines) -complimentary shuttle bus to patong, 3x a day, 11am, 4pm and 7pm -private beach is secluded and beautiful, but keep in mind that it is rocky, not really a swimming beach. You can rent snorkeling, diving and other beach equipment in the onsite beach store Negatives: -as a few have commented before, the level of english among the staff is quite poor, and we had to explain things several times which can be frustrating -the hotel is on a hill, so I would not recommend to elderly people or those not in good fitness condition. There are several stairs and hills to climb to access pool, eating area and fitness room. There is a car service within the hotel, but often, you could be waiting for 20 + minutes for a ride, which happened after our massage. We ended up walking to our room because the shuttle never came - lack of privacy,especially in the lower villas. We stayed on the villa at the top of the hill, which we highly recommend. You have the most privacy at the top, and few guests looking into you as you are in your invilla pool or sunbathing. Would not recommend the lower villas by the pool or ocean, where people having breakfast could look into your villa -my husband was disappointed by the massage, as he felt it was overpriced (2,500 bht), and more importantly, did not last the entire 60min, but was 5-10 minutes too short. Also asked for firm, but was not. Also disturbing was hearing the construction of the remaining units, the entire time of the massage -as it is still in soft opening stage, be aware that construction is ongoing, and although it is not too loud, you can still hear it throughout the day -there is only one restaurant on the resort, and as it is pretty isolated, selection is pretty limited. It is also very expensive. We paid 8,500 bht for dinner in the first night at Naka, and ate in patong at a fairly high end restaurant (Le Siam in Jungceylon) for 1,600 bht for nearly same amount of food -we asked reception for some excursions they recommend, and they told us to go to coral island for snorkeling/diving, which was really a terrible experience, because it was dingy, overcrowded, and the coral was all dead. The hotel should recommend something better suited for their clientele. Do not do this excursion, you will regret it! - there is no onsite store, so if you want snacks, or forgot sunscreen, toothpaste, etc, there is way to get these items unless you go into patong, so keep in mind to bring everything you need to the hotel otherwise there is a lack of alternatives!
"Perfect Getaway with Secluded Nature & Excellent Service"
02/17/14 Eun Sil N Seoul, South Korea
Honestly I was very worried about negative reviews in tripadvisor before I arrive here. But based on my experience in Naka Phuket, I would like to give them score 9.7 out of 10. - Impressive design and interior in villa complex. If you are sick and tired of convential chocky hotels, I highly recommend here to feel the nice breeze and fresh air. - Fantastic breakfast in open space. You might feel the food choise is not various, but they serves different menu everyday so don't need to worry about tomorrow's. Also food is very tasty and fresh. - big private pool(approx.5m long x 2.5m wide x 1.5m deep) and gigantic public pool are available for you. My trip was not in the peak season, so I could use public pool like my own one. - Beautiful sea is situated just in front of this villa. Not perfect for swiming in the afternoon because of low tide and rocks but playful during the day. - Staffs are friendly and supportive - They run free shuttle tuk-tuk to city, three times a day. 11am/4pm/7pm - Only 40~50mins from the airport. Also 40~50mis from Patong. Taxi costs from Patong is 400 THB(day)~600 THB(day) *There were lots of comment about privacy. Even though I've got good room where had no chance to be interrupted, but can agree for some rooms might not able to protect the privacy. But it totally depends on which room is assigned for you. * Construction is almost over. Only minor touch is left and I was not bothere by the noise. You don't need to worry about it. * There is one big building is under construction for Special Spa and Star Cafe on the top part of the mountain. It mist be really magnificent once it is completed. * Room service charge is decent amount of money and worth to spend the money
"Best seaview room ever; this place will be amazing when completed"
02/16/14 Boocoid Singapore
Hands down the BEST view from anywhere we've stayed in the last 10 years of traveling. We were assigned a villa on the first roll of the west facing villas, which literally hangs off the cliff...the view from the bed was surreal. We were blown away the moment we stepped into the villa, and instantly understood why this property commands USD500 per night in low season. It proved rather difficult for us to concentrate on reading the entire stay as our eyes were simply glued to the sea, the shoreline and the sky, all from the comfort of our villa. The service was applaudable - made up of 100% Thai management and staff on hand - they were able to accede to all our requests. Amongst other things, what impressed me the most was this - on our first night, the lighting on the pillars outside our balcony was too bright and we were unable to fall asleep (all villas on the property were centrally lit at the balconies at 7pm) . I rang concierge (close to 12 mn) to request that the lights be turned off. After 15 minutes the lights remained operational, so I thought maybe they'll turn it off the next day. To my surprise, 2 technicians with torchlights made their way through the thick vegetation beneath the villa in total darkness to gain access to the switchboard in order to turn switch off the lights! Talk about customer service! We would love to be able to come back to this property when it's completed - the rooftop bar and man-made waterfall will surely be a crowd pleaser.
"Nice design, view and friendly staff but there still some room for improvement"
02/14/14 wintawat14 Bangkok, Thailand
I stayed in room 32/5 on12/02/14. The room design was great. overlooking the sunset which is best view of hotel. Staff was friendly even though i was called from staff to ask for check out which is i requested for 2pm. The pool temperature need to be warmer. Mini bar is free and food choice for breakfast is good
"nice experience in this new resort"
02/10/14 iFai F Hong Kong, China
the room is big and with nice AV equipement like flat TV and blu-ray disc player. large and comfortable sofa in living room enable us to have a nice time to watch TV or listen to music. the large private swimming pool is right next to living room which you can open the large window and jump into the pool directly. alternatively, you can choose to enjoy sunbath at pool side. the size of the pool is large, although a bit lack of privacy (depends on the location of your villa). the bedroom is large with windows all around, sunlight can wake you up in the morning or you can use the curtain if you want to get up late. the bed linen is nice and comfort, just the length of the bed is not up to standard (i guess it is just 6' or 6'3" long). table and chair at the balcony outside bedroom, but the floor is too hot to stay there in day time. you can enjoy an outdoor bath tub or choose to have shower in the bedroom. some of the outdoor bath tub area equipped with a moveable cover, but not for my villa so it is a bit windy and cold to try it at night. you may move around the resort on foot or the tuk tuk provided by hotel. the food quality is quite good but the choice are limited. we tried burger, phad thai and Tom Yum Kun shop, all qood quality and reasonable price. the breadfast would be better if more choices of food. we tried to have lunch at beach front chair and charge the same, nice experience. free shuttle bus to Patong beach provided by hotel at 11am/4pm/7pm. We tried once to Patong beach and return by taxi (400baht). The location of the hotel is a bit remote so it is not ideal for those visitor who like to travel around Patong too often. And better print out the hotel map to show the driver as most of the taxi driver never visit that hotel before. overall, the hotel still under construction and you may find construction works in some villa. but overall the environment is peaceful and good for a hideaway vacation.
"Secluded, Private Villas with all Amenities."
02/02/14 mgeolina Los Angeles, California
This place isn't completely open as I understand it, meaning some villas are still being built. You will not notice that some villas aren't complete or that some work is going on. This place is peaceful and the location of the property overlooks greenery and blue water as far as you can see. They added grass or turf to the roofs of villas below you to not interrupt the green landscape with concrete. The rooms are amazing. You have your own private infinity pool which is a nice size and overlooks all the splendor below. These places are designed for privacy, be it a private family or couples. The villa is perched above other villas so there are small slivers of here or there where someone looking in might see you walk by naked. First, the staff were discrete and second, you'd have to really be looking. The villa has wrap-around floor to ceiling glass which amplifies the green and blue around you. The bed faces out to the ocean so you awake to the stunning view. The hotel is off the beaten path a bit so if you want to do the tourist thing and go shopping at markets in town or go to the other beaches, or clubs or cheap massages, you will have to take a taxi, tuk tuk, or hotel car to get there. Room service was freshly prepared, nicely presented and came on time. They could do better with more choices. I stayed while the hotel wasn't running at full speed yet so I'm guessing that should improve. They also had an impressive easy to use booming stereo system in the room.
"An Amazing Hotel"
02/01/14 Cameron A Houston, Texas
Reviewer: Single, Late 20s, male, American. I stayed here over a weekend in January. It was one of the best hotels that I have ever stayed in. The setting was incredible and the view from the room was unmatched. The service was EXCELLENT. Great front desk staff - Jack was not only helpful, he was funny and had great suggestions for dinner. The setting is incredible. Right on Kammala Beach and the water is crystal blue. Nice snorkeling and the dive shop on staff allows you to do a dive off the beach (meaning you don't have to waste a whole day on a boat). French Canadian instructor was great and took tons of photos for us underwater. The hotel is about 10 minutes from the Patong area if you want to party and about 15 minutes from Surin, which is a little more laid back. The hotel staff arranged transportation and it was fast and effective. Food: breakfast was good. Nice touch was that the mini fridge is free - a few free beers never hurt anyone. I will go back to this hotel without a doubt. 5/5.
01/04/14 BigJohn32819 Penang Island, Malaysia
To set the facts straight, the property we stayed at is called “The Naka”, apparently one of three properties by the same group in Phuket. They offered a slight discount as they were having a “soft opening”. Little did we know what we were getting ourselves into. I list my observations and annoyances below in no particular order. 1. Appearance – Although the property looked good on their website, the visual impact was way less than expected. All I saw was a number of “containers” set incestuously close with no personal space. Keep in mind that this is SUPPOSED to be a $1,000 a night hotel. Thanks, but no thanks. 2. Privacy – Ridiculous does not even begin to describe it ! One side of our “container” had no curtains whatsoever, especially the area where you would emerge from the toilet or showers !!! Some of the higher rooms on this side, the restaurant and all the way to the jetty on the beach, had an unobstructed view of what should have been a seriously private area of the villa. One can only conjecture the lengths to which the rocket scientist designers have gone to ensure our discomfort each day. 3. Service – Extremely poor. Apart from one individual (in the whole hotel !!!) that spoke to us on the phone and attended to us at the only restaurant here, NO ONE spoke English. Shocking !!! We made the mistake of ordering room service one day. Some one and a half HOURS later and several wrong orders brought to the room, the order remained incomplete. My advice is to go out to eat. As in out of the hotel. 4. Hygiene – Seriously lacking. I witnessed them pick up food from the table and the floor and then use the same rag to wipe down other tables and chairs. But the most shocking unhygienic incident I witnessed was at breakfast. At the eggs station, in an effort to clean out the frying pan of the leftovers, the “cook” used the frying pan to open the rubbish bin flap and jam it open with it, while he used the spatula to remove the leftovers which he then wiped on the edge of the bin !!! Him: “Would you like me to make something for you?” Me: “No. I might die if you do !!!” The Ministry of Health should shut down this property pending investigations before someone falls seriously ill here, or worse. I AM writing separately to them. 5. Beach access – There is a private beach and perfect if you are a sun worshipper. No good for swimming as it is extremely rocky. All said and done, I would NEVER recommend this property to anyone. I can and have stayed at considerably superior properties at substantially lower prices. These people are trying to reinvent the wheel and failing miserably. We assumed, wrongly in retrospect, that during a soft opening we may not have access to all privileges, and were prepared for that. We never expected to enter a hotel which appeared to be run by first timers from the middle of the damn Sahara !!! Go in with low expectations. I’m confident they will find a way to disappoint you and ruin your holiday. Overall, this hotel is a 3 star or lower, at best.
01/02/14 Rbkohli New Delhi, India
The most dingy dimly lit hotel ever. I checked in at night and could not unpack as it was impossible to see anything in my room. Apart from this- your villa has no privacy as you look into each other's rooms/loos/ pools. If this wasn't bad enough- the service in this hotel was atrocious! We had booked a 3 bed villa but as it was unavailable our first night there we stayed in multiple one bedroom villas and were told we would get our 3 bed villa the next morning. Come morning we were informed that they had sold a late checkout for the 3 bed villa and we wouldn't get it till 6pm. I tried for 3 hours to get in touch with the GM only to be told that he was unavailable. Finally, I went to the reception and created a ruckus and that's when I finally got to meet the GM. If you ask for eggs- please make sure you specify you want toast with it, not to mention salt and pepper cos that's the kind of hotel this is!!! I've yet to come across a worse 5 star hotel
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