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"Noisy, dirty, no fridge or room service."
It was a total disappointment for us since we have changed our hotel from Hilton to Casa Pombo. There are no front desk, you always wait long at the street entrance since there is only one person in charge of the whole place. The rooms doesn t have fridge and there are no phone numbers instructions to find where there is room service or not. You are not able to book any spa treatment and last but not least one of our rooms the air conditioner was broken and in the other the bathroom was fludded! The wirst night abd hotel ever. The outside sounds were disturbing also.
"what a wonderful place"
01/21/14 wolferinn Vienna, Austria
casa pombo is a lovely boutique hotel situated right in the heart of the old town. the apartment itself is wonderful. tastefully decorated, high ceilings, gigantic bathroom and on top an incredible rooftop overlooking the city. the interior design fits so well with the surroundings. the staff was incredible, impeccable service. the best time of the day is watching the sunset from the rooftop pool. i cannot recommend this place highly enough. thank you for a fantastic stay, certainly not our last.
"perfect place to stay in Cartagena"
01/18/14 pip1306 Wien
Casa Pombo with its central location within the old town of Cartagena is the perfect starting point for exploring the city. Nicely decorated the house offers 5 different apartments each individually designed. The highlight is the big terasse and the the rooftop pool, which offer a great view over the old town.
"Best Experience Ever"
01/15/14 Daniel G New York City, New York
I have been traveling to Cartagena for many years and decided to stay at Casa Pombo this December. The stay truthfully exceeded my expectations. As an architect, I was impressed by the gorgeous colonial house, the juxtaposition of the remaining colonial walls and the modern additions are just amazing. The house is very well located in the heart of Cartagena's walled city (ciudad vieja) and we could literally walk everywhere. I appreciated the fact that it is a very private place and we immediately felt at home. Yudis, one of the amazing staff members was always ready to help us- not to mention she is an exceptional cook!. We had many international guests come for lunch and she would not only select an appropriate Caribbean menu, but set the table in a beautiful way. My Austrian friends felt in love with the house and wouldn't even leave! they spent most of the morning in the entrance pool, and the afternoons in the terrace pool and "mirador". I recommend this place without hesitation!
"A Fantastic Place...Historic and Modern Beautifully Combined."
11/14/13 Ross M Buckingham, Pennsylvania, United States
We filled the entire place with the guests for my son's wedding and had a fantastic experience. Built in the late 1500's, it has been updated in a sensitive and beautiful way that combines the historical character with modern amenities. The entire 1st floor courtyard is now a pool and there are a wonderful maze of stairs leading up to rooftops decks, pools and jacuzzis. The rooms are set up as individual apartments with a few bedrooms each unit along with kitchen facilities. The staff was wonderful and very responsive to our needs. It is not a hotel in the usual sense, but more like renting an apartment. It is centrally located and well worth a stay. I would highly recommend Casa Pombo. Cartagena wasn't bad either. We all had a blast.
"Lovely, cozy and convenient!"
11/04/13 Bombomcitto New York City, New York
I went to celebrate my friend's wedding in Cartagena. This place is not only beautiful but the people working there made it even better. They are helpful, kind and always put a smile when they serve you. The location is super convenient, it is close to everything you want to see and visit in "La Ciudad amurallada" everything is short distance by walking. I will recommend this place if what you looking for is privacy and the commodity of doing everything by yourself. Rooms are really pretty and the overall experience was great. Amazing place!!!
Simply a nightmare... First: it isn't an hotel! It's a house with a very bad maintanance, where they rent you an apartment. NO SERVICE AT ALL: the frigo bar is empty, the bathroom set is extremely poor and bad quality (no shower cup...), you can't order anything from the kitchen: it comes from the hotel kitchen of "casa Pentagua" and it takes hours to come The third night I also had some guests: 3/4 mouses going around the apartment. They offered me another room but when I went to pay the check no 1 cent off the price. Believe me: keep away from this place!!!
"Beware of hidden costs"
09/02/13 gabriella1414 London, United Kingdom
My family stayed at Casa Pombo five nights in August. The place is certainly beautiful, in an old colonial house very tastefully refurbished. Nonetheless the furniture is absolutely dated as if second hand bought, the "double beds" were about the size of a regular bed (about 120 cms) and really uncomfortable. The worst of it is that we were offered to have our breakfast cooked and served in our apartment (which was obviously quite convenient) and when we agreed we were asked for $200just to buy the food and $ 120 more for the cook, just for four days. Additionally the quality was remarkably poor and we even did not get the papaya we asked for. The place is nothing but cheap, it should ay more attention to this details.
"An amazing place !"
08/12/13 JeanLK Anderlecht, Belgium
One of the best hotel experience ever! The place is wonderfull, we felt like princes and princesses. It consists of 5 appartments in an old colonial house. All appartments have high ceilings and modern ammenities. The place also has two pools. One refreshing with wonderfull vegatation and a waterfall in the courtyard and one on the rooftop with an outstanding view of the cathedral.It was very relaxing and quiet. The staff was very friendly and gave us great tips for dinner. Definitively a place to stay, do not hesitate! Cartagena is a beautiful city as well. Our only regret was to only have spent two night in this paradise.
05/31/13 Reyna B New York City, New York
Casa Pombo is a great place to spend time in Cartagena, it's in the walled city and has great rooms and facilities. Food and service are great! If you're thinking of spending time in Cartagena and you travel with a large group this is the place to be.
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