Very friendly staff in the night and morning ! Very helpful staff as well! I would recommend others. I well for sure come and stay here again .Genuine Hotels.com guest review
"clean and elegant"
This is a comfortable and elegant hotel with a very masculine appeal. The staff was very friendly and informative. I would definitely stay here again.Genuine Hotels.com guest review
"Nice but noisy"
The Hotel was nice but it was noisy. When people talked and laughed outside room during night it sounded like they were next to my bed. Location were good and staff VERY friendly.Genuine Hotels.com guest review
"GREAT HOTEL - VERY FANCY - JUST ONE COMPLAINT"
The location and hotel itself are amazing. Very quiet, very fancy, and impeccable cleanliness. The pool area is very nice and the hotel bar is awesome. The bartender was very friendly and same goes for the rest of the staff. I had one negative experience on Saturday night. My girlfriend and I forgot our keys in the room and the front counter person […] at that time was extremely rude... you can tell that she didn't like her job. She told my girlfriend that us forgetting the keys was no help at all and that it was a great inconvenience for her. Quite nasty. Not the service you expect from a $400/night hotel. Other than that disgruntled employee... I would totally go back because overall the hotel is a beauty!!! Read moreGenuine Hotels.com guest review
"great location, great staff"
The location couldn't have been better if your goal is to be close to the beach, close to great restaurants/bars and close to nightlife. The staff is also extremely friendly and will give you honest suggestions for places to go if you ask.Genuine Hotels.com guest review
Great location, very clean, great staff and great rooms!Genuine Hotels.com guest review
1st room I get has a window that when opened you are greeted by a some kind of vine thing so you can't see outside. Asked for the room to be moved and I got a first floor room that might as well have been in the bar. Anytime I book at hotels.com they treat you like a 2nd class citizen. Food at the on site restaurant not so great. I had the pizza a few […] times...1st time it was good but then I started to think that maybe it was pre made/froze or something. At least the Italian beer was good. Best part was that left my Jacket and they shipped it to me. I asked for the cheapest rate. With no warning, they charge me 31x a cup of coffee to send me a piece of clothing that weighs no more than .5 pounds. I stay at South Beach often. I would never stay here again. Read moreGenuine Hotels.com guest review
Came down from Canada to watch the NBA finals and although I was dissipointed in that outcome our hotel choice help cheer us up. This hotel is great in every way. The service was awesome the location was awesome and beds were so comfy I wasn't sure if I was ever gonna wake up. The rooftop pool was perfect and even had complimentary tannin lotion of […] course I certainly spent a lot of time up there. If I could have anything bad to say or a suggestion to management it would be to figure out a way to get wifi on the roof. For me without a US phone carrier it sucked I couldn't surf the web while catching some rays poolside. All in all this was a grea choice and would recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
My first stay at The Gale was purely by chance during a business trip to Miami, when I needed a last minute hotel room for the night in South Beach. I was so surprised and pleased with the service, location and cleanliness that I found at The Gale that I have stayed there several more times since.Genuine Hotels.com guest review
"Very Nice and Design hotel Close to Beach"
I really enjoyed my stay at the Gale. And i think this is the Only hotel i will go to everytime i'm in South beach. The rooms are clean,designed,all white and give you that futuristic mood. The TV's are all flat panel and clear HD with dozens of channels. The beds so confy...Genuine Expedia guest review
Far from my favorite places on south beach. Not too lively for a younger crowd. But a good place to rest. Felt securedGenuine Expedia guest review
"Gorgeous hotel in great location"
We had a great 3 night stay at the Gale. The location is right in the center of the best South Beach hotels and a very short 1 block walk to the beach. The hotel itself is beautifully renovated and has tons of South Beach charm. Rooms are snug but very well done - gorgeous marble bathrooms, comfortable beds, and a corner view with tons of natural light. […] The pool and outdoor bar were perfect for hanging out after beach time during the day and the staff was very attentive. Ate at Dolce one night, it was a great meal and great service. Overall we would absolutely return and recommend this to anyone looking for a great spot for couples or friends. Read moreGenuine Expedia guest review
We would go back to gale again. Staff was wonderful. Only thing I would change would the overall temperature of the facility, it was way too cold.Genuine Expedia guest review
It is a very nice hotel. Very good job with the renovation. I went on a business trip and wanted to use the pool but is not open until 9 am, which is great for vacation but not to excercise when going on a business tripGenuine Expedia guest review
Our room was a little small other than that everything was outstanding.Genuine Expedia guest review
"Spring break stay"
I should there this week. Staff, room and pool were great. I would definitely save there again. Only negative, I didn't have any windows in the room.Genuine Expedia guest review
"Nice hotel, great location"
I stayed at the Gale for 4 days during a spring break. New hotel, very friendly personnel. I would definitely recommend this hotel to my friends. I had breakfast every day at the hotel! Food was really good.Genuine Expedia guest review
I would have rated this hotel 5 stars if it hadn't been for one incident. The hotel stay was great and staff were awesome too. I went to their club (RecRoom) and it was great as well. I have nothing negative to say about the hotel other than the following, the concierge could be a little bit more friendly otherwise she was okay. Secondly, and the reason […] I didn't rate it a 5 star was the valet. I parked my car and did not move it at all until the day I checked out. When I got my car I noticed that the pre-set seat settings were changed and the radio stations were changed. Worst of all they had gone through the private areas of my car, glove box, center consul etc. The Valet stole a $100.00 gift card I accidently left in there. I can understand someone stealing something in plain sight but to go through all the private areas is an extreme violation of privacy and not expected from a valet service from a hotel of this magnitude. Plus the valet is not cheap the cost per night is $35.00 so that truly hurts to have such a terrible service. I am still waiting on the hotel to contact me and to rectify this situation. I hope that they do, b/c I truly liked the hotel. Read moreGenuine Expedia guest review
"not for families"
to get to Lobby and to your room, you enter the hotel through the bar/restaurant . With kids, strollers and paraphernalia, this is awkward. 2 separate bars flank the 2 hotel entrances. Music was loud trying to get kids to sleep .The hotel information did not note that the pool is out of commission. We were sent across the st to the sister property with […] no towels. The beach area assigned to the hotel is 3 long blocks away. Read moreGenuine Hotels.com guest review
"Not as expected"
All rooms have a lot of noise; since is construction next door.Genuine Expedia guest review
We enjoyed the Gale Hotel ! It was a beautiful hotel and it was in a wonderful location. It is close to the beach, shopping, restaurants, and night clubs! My only complaint is that the beverages at the hotel were expensive. $7.50 for a beer is ridiculous, I don't care where you are! I realize South Beach is expensive in general but they should have […] a reduced rate for hotel guests! Read moreGenuine Hotels.com guest review
"Great price, great place"
I was sharing a room for a night with a family member that is not in the same financial bracket as I am, so I wasn't sure what to expect. I ended up liking this so much that if I ever come to Miami with my husband we will stay here!Genuine Hotels.com guest review
"Great SoBe hotel"
Really nice hotel for a weekend getaway. Very clean, great spacious rooms and nice pool area. Right off Lincoln so easy walk to shopping and restaurants. Fun place and feels like MiamiGenuine Hotels.com guest review
"Great hotel right in the middle of everything!"
Excellent staff, beautiful rooftop pool, loved the room, not huge but cannot complain...even the hotel bar drinks were great! 2 thumbs up from me and I would def stay at again!Genuine Expedia guest review
"excellent hotel, close to beach and shopping"
The staff was polite and courteous. The room was clean and comfortable. Our favorite amnesty was the pool on the pool. We walked across the street to go to the beach and we were able to walk to great restaurants and shopping. It was a very fun and relaxing vacation. We would stay at the Gale again.Genuine Expedia guest review
"nice design and amenities"
Overall, excellent. But be aware that there is a service fee on everything - which I was not aware of beforeGenuine Expedia guest review
Right in the middle of all the action. Clean upgraded rooms. Good food and great bartenders. Only complaint was valet parking. We were told to give 15-20 minutes for the valet. It took closer to an hour. Good thing I wasn't trying to catch a plane.Genuine Hotels.com guest review
Gale South Beach was perfect from the very beginning. From the attentive valet to the friendly and informative staff to the relaxing rooftop pool, I couldn't be happier with my choice in hotel for my winter escape from Minnesota. The rooftop pool is a must along with the pool bar right below. Wish it was open past 8pm to swim amongst the city skyline […] a little longer but hey, rules are rules. Just 2 blocks from the beach and in total walking distance from some great restaurants and night life! On top of that our private terrace was perfect for night time drinks and conversation while not being distracted from the noise below. I will definitely be back! Read moreGenuine Hotels.com guest review
"Small, but very nice hotel for adults."
Spent five nights in the least expensive room in the hotel (last minute booking). Everything was clean, well executed and attractive. Rooftop pool and patio was great for relaxing, and the beach was only a block away. Only complaints were extremely small closet and small sink area.Genuine Expedia guest review
"Great hotel...awesome location!"
The staff were wonderful. The hotel is in a great location and offers great dining and socializing opportunities. It is pretty new and very art deco! The pool is awesome and Damon (pool bartender) was great!!Genuine Expedia guest review
Had a great time staying here. Hotel is very well decorated and appears as though recently renovated.Genuine Hotels.com guest review
Loved it!Genuine Hotels.com guest review
"Hotel was better than we had expected"
We had a wonderful stay at the hotel. The staff, especially Dayco Barrosos, was very helpful and focused on making our stay a very pleasant experience.Genuine Expedia guest review
"Great Boutique Hotel in South Beach"
Great boutique hotel in South Beach. Great location - next to Lincoln road and the beach. Well appointed. Good value. Great rooftop pool. Good restaurant with outdoor seating. Staff (Jose) was great at accommodating requests. Some of the rooms are quite small. I would stay again without any hesitation. Loved it.Genuine Hotels.com guest review
While the overall ambience of the hotel was inviting our room was not. The mattress was very uncomfortable. The room itself was very small; we didn't even have a chair to sit on and the window, while cleverly covered with greenery it didn't allow for ANY natural light into the room. Given that we were in Miami for the weekend to escape a never ending […] New York winter, complete lack of light was a definite negative. Service was inconsistent. The front desk and concierge were cordial while the coffee bar service was overpriced and terrible. The location was excellent. Read moreGenuine Expedia guest review
"Beautifully remodelled South Beach hotel"
Comfortable small hotel, a block from Lincoln Road shopping and beach. Caution: at this writing, Feb 2014, lots of construction on Collins Ave and nearby, almost no parking. Taxis abundant, though.Genuine Expedia guest review
"Nice renovation of an old art deco hotel."
The hotel is new and pristine. The rooms are too small for a long term stay but nice enough for a one night layover. The bathroom is very open with no door and just occupies a corner. I noticed they are expanding and will be offering suites. I imagine these will be wonderful as the design should be well thought out. The hotel is state of the art and […] immaculately clean with a mix of new and well preserved, restored old finishes in the lobby. I stayed on a week night when the nightclub was closed. It may be unbearably noisy during the weekend as the club is open until 5 am. The staff was considerate, friendly and very accommodating. I especially liked the bell hop Brian who was most amusing and helpful. Read moreGenuine Expedia guest review
"A pretty great place"
I have to start by saying that the hotel is stunning, and beautifully done. The staff are also exceptional. My room was overall good, however I will say my bathroom had stains on the floor that with a wet towel were removable (yuck!) which tells me that the staff didn't mop (yuck!) also there were pieces of toilette paper on the floor. Some observations: […] I wish the bed were a King, sigh. Also my bathroom was handicap accessible so water poured freely out on to the floor, also the toilette area was HUGE, how about make the vanity a double and use the wasted space. Other than that, it was stunning however with the dirty bathroom floor I questioned the cleanliness Read moreGenuine Hotels.com guest review
Response by Gale South Beach Dear Whitney, You are too sweet with your praise of our hotel! We are lucky to have served such a stunning, beautiful and exceptional guest like you! I apologize for the slight mess upon your arrival, and will make sure to address with our Housekeeping director as this is not a true reflection of the Gale’s standards. I look forward to the opportunity of welcoming you again.
"Good Quality Hotel"
Hotel is good. The rooms are small and the bathroom is not vey private. Good info to know if you are using the hotel for two business people to share. Anyway, worked around that bit. The location is good and the staff is good as well.Genuine Hotels.com guest review
"Art Deco boutique hotel"
Very enjoyable. Walk a few meters and swim in the Ocean. Good restaurant Cash's nearby. Surrounded by even more Art Deco hotel buidlings.Genuine Hotels.com guest review
Response by Gale South Beach Dear Werner, We appreciate you sharing your thoughts on your recent stay at the Gale Hotel. We are indeed a true Art Deco hotel in the heart of South Beach. Come back soon, we would love to have you as a Guest again.
"Amazing location, great hotel"
This hotel is perfectly located a block from Lincoln street, which is a pedestrian walkway full of shops and restaurants. It's across the street from the sls and ritz Carlton. The resort fee of $25 includes a $10 food/drink credit at the hotel, free wifi and 2 chairs on the beach (which are a bit of a walk from the hotel but a fab deal since they charge […] $30/2chairs for non-hotel guests). The service is great and hotel is well decorated and new. The doors of the rooms are thin, so count on having the hallway noise audible. The standard rooms are modern, with small small closet (just for hanging clothes). We had a view of the neighboring building right next to us, so I kept the shades closed most of the time bc they could see right in. Overall, I would def stay there again!! Read moreGenuine Hotels.com guest review
"Small but In Excellent Condition"
Stayed at this hotel with 2 of my friends for the weekend. Arrived at the hotel by taxi from the airport and someone immediately came out and took our bags. Male staff is good looking and eager to help with whatever you need. Was able to check in and get to my room at 12pm which was nice since I was expecting to wait until 4pm. Hotel staff is very knowledgeable […] and helpful. The rooms are small but clean and up to date. There were 3 mirrors and a makeup mirror in my room which was very convient. The shower is kind of see through without steam but we requested a shower curtain and they put on up for us to avoid any awkwardness. When housekeeping came they forgot to leave more towels but I asked for more and they brought them quickly. Another time housekeeping came they didn't leave toilet paper or empty the garbage but again I asked on my way out to dinner and when I came back it was done. I would definitely stay at this hotel again but keep in mind I came for fun with friends so we weren't in the hotel much, it might not be ideal for a business trip bc there is no desk to work and the nightclub is loud. We were on the first floor and didn't get disturbed by the noise but probably because we came home late most nights. Read moreGenuine Expedia guest review
"back room bar best kept secret in South Beach"
We were pleasantly surprised by the old Miami decor in a newly modern hotel with clean details everywhere. The bar scene was one of the best in Miami today, while the rooms were super stylish and comfortable and quiet when you wanted to escape the crowds. Despite the lousy weather 1/6/14 - 1/9/14 the hotel was fun and the ultra pleasant staff made our […] stay both interesting and fun!! Don't miss this opportunity to stay here. Right across the street was the Delano which was so 10 years ago we came right back to party here. Read moreGenuine Hotels.com guest review
"Disappointed with this boutique hotel"
The room is extremely small. In the room itself, there is at most a 3 feet space around the bed. The TV is mounted on the wall, there was simply no room for TV console. The closet space is very limited. There is no place to store the luggage (except under the bed) - we kept ours on the floor. The furniture is new and looks modern; however, very basic […] and probably cheap because of that. The service is spotty, especially for a 4+ star hotel. On the agreement that we signed when we checked in, it said that check in time was 3 PM. However, we were verbally told it was 4 PM and the room wouldn't be ready earlier than that. Ok, no big deal… The internet was pretty slow (there was an option to pay an additional $5-6/day for higher speed, we decided not to). The cleaning staff does a not so good job. One day, they cleaned the room and took away the dirty towels, but forgot to leave new ones. We called the front desk and they said they would send someone up with clean towels; after 1 hr, nobody came. We had to remind them again as we were walking out that evening. When we came back, the towels were in the room, put on the edge of the bathroom sink... Even worse, when we came back from the beach on January 2 (around 5 PM), there was NO HOT WATER in the shower and I had to take a cold shower! And the icing on the cake, on January 3rd, although we left the room for 3-4 hrs and we pressed the housekeeping button by the door, nobody bothered to clean our room at all! Read moreGenuine Expedia guest review
Response by Gale South Beach Dear Victor, It saddens me to read about your recent experience at the Gale Hotel. I can assure you this is not the service level we are striving for and for that reason I do apologize for all the inconveniences you have experienced. Your review will be shared with our Housekeeping Team in an effort to avoid any similar situations in the future for our Guests. Regarding the 3 PM check in that has been corrected in our system to match all our website and confirmations disclaimers.
"great location and friendly service"
the hotel is well located and super convenient to Lincoln Rd, other hotels and the beach. The staff was helpful and welcoming, not always easy to find in South Beach. I would've preferred the total room rates, daily food/beverage credits, taxes, etc. to be calculated into the total listed price on the website though- no one likes to hear about addtional […] charges once you check in. main cafe/bar should have cafe/bar prices, not fine dining prices. All in all, a great new hotel option in Miami. Read moreGenuine Hotels.com guest review
Loved this place. Sexy, fun, comfortable, good service, prime location.Genuine Hotels.com guest review
Beautiful hotel, friendly helpful staff! Great location! I would definitely come back and stay here again.Genuine Expedia guest review
Response by Gale South Beach Dear Kate T, Thank you for this great review! It makes me very happy to see that you have enjoyed your stay. We look forward to welcome you back at the Gale!
"Great hotel elegance meet modernism"
It's an amazing surprise when you look at this hotel from the outside then get the actual reveal of the inside. The Gale has done a fantastic job of merging classical elegance with modern interior design flare. This design medium has created the best representation of all what South beach exemplifies as an Art Deco district with a modern,exciting and […] sexy appeal I would recommend this hotel in the blink of an eye to any one who appreciates all of the above. Read moreGenuine Expedia guest review
There was an event with very loud music in the bar next to my room late into the night. Otherwise the room was amazing!Genuine Hotels.com guest review
A very pleasent stay. Good ubication and confort. The food is good and the service is excellent. Have a nice view at the pool área.Genuine Expedia guest review
Response by Gale South Beach Dear Gustavo, We greatly appreciate your 5 star rating. It has been a pleasure having you as a Guest and we hope to welcome you back in the future.
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