"Great place to stay"
We had a great time at Al Ghurarir. The room was just fabulous. It was quiet spacious and clean. The location was terrific as there was a metro close by and hence it was really convenient. I would highly recommend this place and would stay there again if I visit Dubai again.Genuine Hotels.com guest review
"very spacious apartment hotel"
The room was very clean and spacious. It was suitable for a family stay. The entrance from the parking was bit difficult to find for the first time.Genuine Hotels.com guest review
"Nice hotel close to almost everything you may need"
It was an amazing experience with my children . My kids were happy with the pool and the mall close by. I think I can stay at Rotana any time I am in Dubai as long the the services remain the same.Genuine Expedia guest review
Perfect place to stay.Genuine Hotels.com guest review
It was a very nice hotel, everything was perfect!!Genuine Hotels.com guest review
very satisfied,one of the best hotel I ever stayed.I cannot say any more ,I stayed before and I am going to stay again and again if they kept the same standardGenuine Hotels.com guest review
"Five Star Hotel Without Five Star Service"
This was my second stay at this hotel. I spent six nights in a two bedroom suite on my most recent visit. Ultimately, I am dissatisfied with the level of service. I always felt like I was pulling teeth with the staff when making simple requests like can you provide me with a movie schedule for the Dubai Mall. Additionally, I was put off when I brought […] some of my own food to the pool and was told it was against their rules. Certainly they have a profit motive here, but to be nickeled and dimed for everything including Internet and then to be told I couldn't eat my own food at the pool which I am paying to use was it for me. I don't plan on returning. Nice property, stupid rules, and poor service. Read moreGenuine Hotels.com guest review
"Excellent hotel apartments."
We usually stay at Flora Park in Deira and it was fully booked. After studying the reviews, I decided to book Al Ghurair Arjaan and it was fantastic. the decor, space, furnishings, bathrooms are top notch. service was great until check out when we had to wait for almost an hour for the bell hop despite numerous phone calls. The check in staff were great. My […] children and I loved it, next to the shopping centre also. Read moreGenuine Expedia guest review
"£18 for wifi? Even hostels have free wifi"
I generally boycott any hotel that charges for wifi but considering how much we paid i didnt even think to check - but £18 a day for wifi is just stupendous. The rooms were nice and clean, the location is close to the metro (though that is rarely actually helpful in dubai) and the minibar is its craziest mark up Ive ever seen. We also had to endure […] packs of construction workers constantly ogling the girls in our group at the pool area; they seemed not to care that we noticed them. Read moreGenuine Hotels.com guest review
"Excellent place for family"
Great one bedroom room. Large, clean, great place for family. Close to metro, restaurants, and grocery store/mall. Only improvement would be free internet. A five star hotel should provide that.Genuine Hotels.com guest review
In general, it is nice hotel. But in busy areaGenuine Hotels.com guest review
"Fantastic Vibrant Location"
Hotel was excellent, very spacious apartments and extremely modern. The hotel is attached to al ghurair shopping centre which has recently been extended and has lots of shops and dining facilities whilst also having a cinema. This makes the hotel ideal if you want to be in and around lots of facilities.Genuine Hotels.com guest review
"Great hotel for families n business!"
Great hotel with very spacious rooms. The kids enjoyed running around inside the apartment. All staffs were great especially Mohamed from Reception who was very efficient n polite in assisting our check-in. Ms Nanako was also very efficient during check-out. All the concierge staffs helped for whatever directions n maps we needed. The traffic to the […] hotel entrance is always congested but that factor is beaten the moment we step in to the clean, luxurious n spacious hotel room. The washing machine n dryer is a bit complicated to operate but the dishwasher was great! The housekeeping staffs were wonderful in keeping the apartment especially the kitchen clean! The surrounding neighbourhood is a haven for waiting for the road explorers to hit. Al-Ghurair City Centre is just a door from us with Spinneys supermarket about 7 mins away. McDonald's, Burger King, Starbucks, Chillis Restaurant n a huge food court on the 3rd level awaits you. The best restaurant in the food court for our family has to be the Nawab authentic Indian stall. Their Briyani rice is great! Our flight home was at 8pm. The staffs were very efficient n nice to keep our luggages in the lobby n watch it for us till we left at 5pm. Will definitely come back to this great hotel! Good hotel management! Keep it up! Read moreGenuine Hotels.com guest review
"Nice Hotel.Closed to Metro Line."
I had a pleasant stay in this Hotel. Only one thing I want to complain.When I check out there was no resit given and coz I was in the hurry I forgot to ask for the resit.The staff was Philipino's gentlement who served me.There should be a resit when I check out.So I will know what I paid for.I paid deposit on checking in and paid another extra when […] check out.They should issue me a break down bill. The room already paid in full when I booked with Expedia Travel.Only I have to pay extra of what I used there during my stay. Anyway I will be back there soon.Apart from that it is a great Hotel 100% recomended Read moreGenuine Expedia guest review
"2 bed apartment"
Very clean and worth value of money . I also recomend this hotel apartment for families , it beteeanold Dubai and new Dubai, big shopping mall , and walking areaGenuine Hotels.com guest review
very satisfied with Arjaan,stayed twice in Rayyhan next to it . We liked it in all aspects.Genuine Hotels.com guest review
"Great hotel and facilities"
A very good unit with a lot of space. Very comfortable and great facilities. Great pools and exceptional Spa. Amazing breakfast with lots of choices. A new complex on top of the Ghurair Mall with many shops and food outlets. Will recommend to couples and families.Genuine Hotels.com guest review
Hotel appartment was first class we loved everything about it. It would have been nice if the staff at apartment entrace could have lifted their heads once and a while to acknowledge their guests some training needed there. We used both the hotel and apartment pools. The hotel pool area was attractive but the pool was like a plunge pool and the smell […] from the kitchens was stomach churning the apartment pool was much more in keeping with a 5* accomandation a point I feel that should be addressed is only one shower in the ladies changing room is inadequate. We would recommend the SPA. Read moreGenuine Hotels.com guest review
"انتصح به وبقوه"
الفندق رائع التمصميم بصراحه سوف يكون وجهتي المفظلهGenuine Hotels.com guest review
"perfect choice and good price"
every thing was nice and good , except the swimming pool area was smallGenuine Hotels.com guest review
"فندق عائلي متميز ننصح به لجميع العوائل الخليجية"
كان اختيار رائع وموفق ، شقق فسيحة وحديثة ومودرن ، نظيفة جداً ، السوبرماركت والسينما قريبه من الفندق ، يوجد تحت الفندق سوق الغرير على شارع الرقة .Genuine Hotels.com guest review
"ottimo confort in posizione centrale"
tanto relax in una atmosfera silenziosa e piacevole con tutti i serviziGenuine Expedia guest review
"Perfekt til besøg i dubai"
Overordnet meget tilfredse og ville booke igen, hvis/når vi skal til dubai igen. Desværre blev vi til at starte med tilbudt en pakkeløsning med morgenmad, internet, aftensmad og transport til 150AED/person/dag - dog måtte vores datter på knap 2 faktisk ikke være i restauranten til aften, da børn ikke var tilladt efter 18 (hvor aftenbuffeten åbnede) […] - men vi kunne ekstraordinært få lov at komme ind 15 min før, men skulle være ude kl 18. Aftensmad på 15 min. er ikke en mulighed, så vi takkede pænt nej. Read moreGenuine Hotels.com guest review
"تقييم ممتاز بشكل عام"
تقييمي للفندق ممتاز بشكل عام فيما عدا موظفي اﻻمن قد كان أحدهم قليل اﻻدب وتم ابﻻغ مديرة الفندق بذلك وقد تم التعامل مع الموضوع بشكل جدي وتنبيه الموظف ، فلن أنسى هذا الموقف من قبل مديرة الفندق كما يسعدني أن أقدم لها الشر من خﻻل موقعكمGenuine Hotels.com guest review
The service was excellent! Rooms were clean, nicly decorated and there was a lot of space. Hotel has also an excellent gym with brand new equipments.We were stayding there a week during winterholidays with a family of six members and with our experience I´m recommending Arjaan for families!Genuine Hotels.com guest review
Stort och rymligt rum! Fick rummet längst upp på våning 20 med stor balkong och utsikt över staden.Genuine Hotels.com guest review
"Alle tiders hotel"
Vi havde vores lille datter på 9 måneder med og ville derfor gerne have et hotel med køkken og seperat soveværelse. Vi fik det hele her inkl. vaskemaskine og opvaskemaskine. Hotellet havde gode pool områder og træningsfaciliteter. Personalet var meget hjælpsomme. Hotellet lå tæt på Union metro station og det var derfor nemt at tage metroen rundt.Genuine Hotels.com guest review
"sehr gutes Hotel"
einfach superGenuine Hotels.com guest review
"Appartamenti di lusso vicino al centro storico"
Ottima esperienza di nove giorni.Ogni nostro desiderio e' stato soddisfatto.Genuine Expedia guest review
Allt nära och bäst för familjenGenuine Hotels.com guest review
"سوق الغرير ممتاز"
الفندق ممتاز لكنه مزعج شبابيكه ليست عازله للصوت بشكل جيد. الأسعار ممتازه موقعه ممتازGenuine Hotels.com guest review
"GOOD PLACE for Couples or Family"
10/18/14 davenottinghamGB nottinghamGB
Stayed here mid October with our son and his family. We had two apartments (separate operation but connected to the hotel) and breakfast was included. Both apartments were very spacious, clean / tidy and well presented. We were only staying one night but would have been very happy to stay longer. All the facilities in our apartment were first class. The extra large king bed was extremely comfortable. Complimentary tea / coffee / milk was much appreciated. Apart from it taking a long time to check in there was nothing negative to comment on. Breakfast was simply AMAZING. So much to choose from. Large queue for fresh egg counter was a minor irritation. All food was superb quality. Thoroughly recommend this hotel / apartments
"Serviced apartment is Fantastic! Huge, clean and good location."
10/13/14 Lugrabr Melbourne, Australia
We stayed in a 2 bedroom apartment with 2.5 bathrooms. All rooms were huge, clean and very comfortable. Breakfast is a little bit pricey but yummy. There is a mall close to hotel just in case you need some fast food but room service was delicious. It took us one hour to get our food but it was fantastic. Chocolate truffle cake is to die for. Staff is friendly and it is not far from airport. Highly recommend!
"the right family choice"
09/08/14 faisal1968 Kuwait City, Kuwait
a place for a decent family vacation, which satisfies all family members needs. a great location by connection to al ghurair shopping mall, and close to union metro station. I chose the three bed room apartment, very spacious layout, well furnished, well equipped kitchen, in general a nice comfy quiet place to live in. breakfast was quiet nice, staff very friendly and try their best to make you enjoy your stay. the hotel is excellent and highly recommended for families seeking a stylish, comfortable vacation.
"Amazing for family"
09/02/14 anas19882013 Dubai, United Arab Emirates
The one bedroom apartment is big enough and everything you want to have it will be there, Big kitchen with full equipment Dish washer, washer machine, big fridge with freezer, I have stayed there for few days and i wish to live there for longer time, The breakfast is amaziiiiiing I love it soooo much Many kinds of food changing everyday and the baked apple cake is amazing sooo tasty. I cant wait till i come back there. And the best food in the room service menu is the beef burger Its huuuuuge burger Sooo juicy and tasty with soooo nice frensh fries, Cant wait to visit again
"Beautiful Room/Apartment near Union Metro"
07/31/14 Joyce A
Great location! This hotel is connected to a Mall and is very near to the Union Metro in Deira. The 2 br - apartment was great, it also had a separate laundry room/kitchen and a huge living/sitting area. (you could probably fit another hotel room in there) The mall beside the hotel had free wifi, so there was no need to purchase internet from Arjaan. Although, it would have been better if there was free wifi in the hotel.
"Excellent but "standard", impersonal"
07/21/14 lelle rome
This is an excellent hotel, with excellent services, spaces, etc. but, as very frequently happens, it's impersonal and banal. If I travel for personal reason I prefer "boutique hotel" or something special, but when traveling for work I have to admit that this kind of services (high standard) are really convenient and comfortable. I was there for working reason, so I can say that everything was perfect: very kind staff, various and rich breakfast, perfect wifi. The room was big, clean and very comfortable, the bed was big and comfy. Huge commons spaces.
06/02/14 Wayne P
Great location near the Union metro station 15 min to the Dubai Mall, very clean, helpful and friendly staff, it was the only hotel in a month of traveling where we had to pay extra for the WiFi internet,USD $40 for 24 hours, not really good enough when the Centre Point Mall next door has free WiFi. We were upgraded as they didn't have a non smoking room, nice touch.
"Spacious apartments, well-located"
05/28/14 mullet_rock Metro Manila
We were pleasantly surprised at the size of our 3-bedroom apartment. It was huge! Each bedroom had its own bathroom, plus an extra powder room near the living area. Location was great in Deira, especially if you have your own vehicle, but the station is just about 3 minutes' walk away. There are many restaurants around, as well as the Al Ghurair Mall attached to it. There is a 24-hour supermarket nearby as well. All in all a fantastic stay!
"Feeling of elegance in light of excitement at Rotana al ghurair"
05/21/14 Ricaredo E
It was a sunny afternoon when we arrived at the hotel. Upon coming in, we were offered a welcome drink. The staff were very hospitable. Consequently, our group proceeded to the room and we are delighted to find out that the 2 bedrooms are equipped with a good bathroom. The dining room and the kitchen are essential for our private dining experience. And the sala makes us feel relaxed. Likewise, the buffet breakfast is very sumptuous. The pool also adds to the total package. Overall experience makes you feel like a royalty despite reasonable rate. The mall which is adjacent to the hotel ...of course is an advantage. Excellent job for arjaan rotana...
"A little disappointing"
05/11/14 London_Flyer London
This is a very modern hotel as you will see from the other reviews. It is perhaps a little strange for Dubai. Firstly this is a dry hotel. What this actually means is that there is not pool bar and the alternative soft drinks bar in reception is devoid of atmosphere. The reception is cavernous and again appears like a factory. On the other hand the rooms are spacious and well furnished. So what do you make of the hotel? It is next to a typical shopping centre but otherwise is close to the airport but not close to much else. If your clients are close and are happy to eat out then this is a good choice. You get here from the airport quickly and the rooms are comfortable. If you have children I am sure it is ideal. If you do not I am sure you can do better. The hotel is silent except for the pool bar which is surrounded by tower blocks and plays terrible lounge music. I would suggest you avoid. This is a well priced hotel for the room comfort but services are patchy. If you ask to not be disturbed to be called by reception for irrelevant matters does not help. If you arrive late waiting for luggage also does not help. There are many hotels in Dubai and I would suggest other Rotanas may suit you better.
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