All hotels in Vienna, Austria
1 room, 2 adults
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Burggasse 2ViennaVienna1070Austria, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.9 / 5Outstanding

Score breakdown (from 283 reviews)

  • Location
    Great location
  • Cleanliness
    Clean
  • Service
    Fantastic service
  • Vibe
    Awesome vibe
  • Breakfast
    Tasty breakfast
  • Bar and Beverages
    Bar is awesome
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5.0 / 5Outstanding
Excellent location for museums and 2 subway lines Nice lap pool, unusual amenity in vienna
Genuine Hotels.com guest review
Response by Sans Souci Vienna
Dear Ken, Thank you very much for choosing to stay with us and for your wonderful feedback! It is our pleasure to read that you enjoyed your time with us and liked especially our location and the swimming pool in our Spa. We would be delighted to welcoming you again! Best regards Your Sans Souci Team
5 night business trip Apr 2, 2016
Ken
US
5.0 / 5Outstanding
We can't say enough about this wonderful hotel and staff. When we arrived we realized we had left our money belt with EVERYTHING in it and lots of cash for our adoption. I was a mess. The staff was just above and beyond. They helped us make calls. The searched taxi services. They helped calm me. They assured me all would be ok. Hour later taxi driver arrived with all our our money etc. it was just unbelievable! Lovely hotel. Lovely staff. Lovely country!!!
Genuine Hotels.com guest review
Response by Sans Souci Vienna
Dear elizabeth j., Thank you very much for staying with us and for taking the time to write this beautiful review! It is our pleasure to read that we could spoil you with our service and the helpfulness of our staff - we are very happy that everything turned out alright. We will definitely share your warm compliments with our team and would be delighted to welcome you again! Best regards, Your Sans Souci Team
2 night family trip Mar 14, 2016
elizabeth j.
US
5.0 / 5Outstanding
"Vienna"
Loved this hotel! One of my favorites.
Genuine Hotels.com guest review
Response by Sans Souci Vienna
Dear Karen, Thank you very much for choosing to stay with us and for evaluating your experience! We are delighted that you enjoyed your stay so much and hope to welcome you again soon. Best regards, Your Sans Souci Team
3 night family trip Feb 21, 2016
Karen
US
5.0 / 5Outstanding
"Fantastic"
Lovey hotel, lovely people
Genuine Hotels.com guest review
Response by Sans Souci Vienna
Dear Bonnie, Thank you very much for choosing to stay with us and for writing this beautiful review! We feel honoured to receive these top marks from you and would be happy to welcoming you again! Best regards, Your Sans Souci Team
2 night romance trip Oct 16, 2015
Bonnie
US
5.0 / 5Outstanding
"San souci - the name "no worries" says it all!"
Absolutely wonderful stay at Hotel Sans Souci! Perfect location and the best of amenities, in addition to a very helpful staff. At check-in, the receptionist noticed that it was my wife's birthday the next day and not only wished her, but the staff also sent a cake to wish her at breakfast the next morning! That was a very special touch, and we really appreciated that! Their breakfast is excellent with an amazing spread! We also ate at the restaurant, La Veranda, one evening, and that was also excellent, and the chef was able to accomodate a special request as well. A special perk they offer is freshly made coffee delivered to your room, for free, up until 11PM. They also kept our luggage after check-out, as we had to take a late night flight, and the staff was again very helpful, even after we had checked out. The only thing we would recommend changing about this great hotel is the height of the mirror in the bath/shower area - it is too high and meant for very tall people. However, there are several mirrors in the room - we stayed in a luxury room - so that was not too bad.
Genuine Hotels.com guest review
Response by Sans Souci Vienna
Dear guest, Thank you very much for choosing to stay with us in Vienna and for writing this beautiful review! We are delighted about your warm compliments on our attentive and friendly staff, our services and hotel facilities. Your recommendation and feedback is the best reward for our daily work. It was a real pleasure having you as our guest on the occasion of your wife's birthday. We hope to welcome you again soon! Best regards, Your Sans Souci Team
2 night romance trip Sep 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful and Unique"
A totally unique hotel in every aspect. The service is fantastic. The restaurant and bar are the perfect size and are extraordinary. The bar has a champagne selection like none I've seen before. The staff was at all times ready to help and was very friendly. This has to be one of the best spas in Vienna.
Genuine Hotels.com guest review
Response by Sans Souci Vienna
Dear jimi, Thank you very much for choosing to stay with us in Vienna and for writing this beautiful review! It is a pleasure to read that you enjoyed your whole stay and liked our attentive service, our restaurant and bar with the extraordinary champagne selection, and our spa so much. We feel honoured by your kind recommendation and are already looking forward to your next stay! Best regards, Your Sans Souci Team
1 night romance trip Sep 13, 2015
jimi
US
5.0 / 5Outstanding
"You can not miss in Vienna with Sans"
Magnificent with great staff and a great location close to all the palaces and museums. The rooms were great and the breakfast buffet was a 10 plus!!! Made to order eggs, coffee from espresso on to everything else, fruit, meat, pastries you name it. The staff went above and beyond!! Did not get to the Spa but it is there. Rooms with odd numbers face out to the city and street.
Genuine Hotels.com guest review
Response by Sans Souci Vienna
Dear Bellevue, Thank you very much for choosing to stay with us in Vienna and for taking the time to write this lovely review! We are delighted to read that we could spoil you with our rich breakfast buffet and that you especially enjoyed the friendliness of our staff and our comfortable rooms. It would be our pleasure to welcoming you again soon! Best regards, Your Sans Souci Team
2 night romance trip Aug 29, 2015
Don
US
5.0 / 5Outstanding
Sans souci is located in a great location next to the Musueum Quarter. The service of the staff was excellent. The room was beautiful and there was a yummy breakfast included. The staff was also very helpful in providing assistance and recommendations.
Genuine Hotels.com guest review
Response by Sans Souci Vienna
Dear Patricia, Thank you so much for choosing to stay with us and for writing this beautiful review about your experiences! We are delighted that you found the service of our staff to be excellent and helpful. It is also a pleasure to read how much you liked our rooms and our breakfast buffet, as well as the location of our hotel. We hope to welcoming you again very soon! Best regards, Your Sans Souci Team
4 night romance trip Aug 6, 2015
Patricia
US
4.0 / 5Excellent
"Comfortable Stay"
This is an extremely comfortable stay. The staff is helpfull and the hotel is nice.
Genuine Expedia guest review
Response by Sans Souci Vienna
Dear guest, thank you very much for taking the time to evaluate your stay at Sans Souci Wien! We are delighted that you had such a comfortable stay and enjoyed the helpfulness of our staff. If there was anything which you would like us to improve, please do not hesitate to contact us. We are looking forward to welcome you soon again! Best regards, Your Sans Souci Team
Other trip Jul 18, 2015
A Traveler
US
5.0 / 5Outstanding
The design is most pleasant and tasteful; the staff are very courteous and helpful. Such a pity that their pool was currently under construction.
Genuine Expedia guest review
Response by Sans Souci Vienna
Dear guest, a big thank you for your stay at Sans Souci Wien and for writing this beautiful review! We are very pleased that you liked the design of our hotel and rooms so much and enjoyed the helpfulness of our staff. As we are obligated to change the pool water periodically, we apologize that this cleaning had to take place just during your stay. We would be delighted if we could welcome you again very soon! Best regards, Your Sans Souci Team
Other trip Jul 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Fantastic Sans Souci"
WOW!! Not sure where to begin. We have stayed at lovely places in our travels but San Souci tops our list. The hotel was immaculate! The decor was fantastic and the staff was Superb. They could not do enough to make out visit to this magic city of Vienna a dream come true. The Staff helped us plan day trips and honestly helped with each minute detail of our trip. We purchased a Vienna card through the hotel which enabled us to ride all public transportation easily. We were completely at ease traveling around this lovely town. Trip of a lifetime thanks to the San Souci !!
Genuine Hotels.com guest review
5 night romance trip Jul 4, 2015
Merrill
US
5.0 / 5Outstanding
"Luxury and convenience"
The Sans Souci is in an excellent location for access to all of the sights in Vienna. There are convenient public transporation stops less than a block away and the collection of Vienna museums are within walking distance. Our room was excellent and the staff is great. I would stay here again and would highly recommend it to anyone looking for a luxurious stay in Vienna.
Genuine Hotels.com guest review
3 night romance trip Jun 22, 2015
Jose
US
5.0 / 5Outstanding
"I never wanted to leave this fabulous hotel."
Vienna is a beautiful city and has all the enchantments a European city should have... palaces, galleries, symphonies and centuries of history, and the San Souci. The hotel with its many lovely appointments, warm staff and comfortable rooms was at the top of my highlight list for the city. The hotel staff was friendly, well trained and knowledgeable and willing to assist in any travel question. The hotel room was beautiful, perfectly maintained and every detail satisfied. The room's design was carefully thought out and every plug, shelf and faucet was in its perfect location. The spa and pool are a beautiful retreat. After an average of 8 miles a day of walking Vienna's cobbled streets, the pool was a respite, cool and luxurious. The coffee, any way it is ordered, is delicious. The breakfast is relaxed, classy and delicious. I truly was a spoiled guest of the hotel.
Genuine Expedia guest review
Response by Sans Souci Vienna
Dear Alison, Thank you so much for your recent visit and the time you took to comment on your stay with us. We are very delighted that you loved our house as we do and that you enjoyed a fabulous time with us! Thank you very much for your nice words about our staff, our rooms and also our breakfast as well as our Spa Club We truly hope to welcome you back to our house very soon and wish you all the best from Vienna so far! Best regards our Sans Souci Team
Other trip Jun 18, 2015
Alison
US
5.0 / 5Outstanding
"Spectacular"
Was consistently impressed with the facility, staff and the AMAZING brunch that was included.
Genuine Expedia guest review
Response by Sans Souci Vienna
Dear Chris, Thank you so much for your nice comment on our house! We are very delighted that you enjoyed a great time in Vienna and that you liked our staff and also our brunch. Thank you very much for your nice words - we hope to welcome you back very soon! All the best. Your Sans Souci Team
Other trip Jun 10, 2015
Chris
US
5.0 / 5Outstanding
"Great location, wonderful staff"
Location is perfect for walking central Vienna, or if you prefer, local transportation and tour bus stops are also close by. The staff is wonderful and very accommodating. Lots of little "extras" such as heated bathroom floor, complimentary coffee service along with a coffee maker in the room, and citrus water and a snack offered upon arrival (or anytime). Also, the buffet breakfast is excellent.
Genuine Expedia guest review
Other trip May 22, 2015
A Traveler
US
5.0 / 5Outstanding
"It Was a Wonderful Holiday!"
Lovely Room, Excellent Staff and Delicious Breakfast! Great Location! Fernando, at the Front Desk Was More Than Helpful and He Welcomed Us With Gracious Open Arm.
Genuine Expedia guest review
Other trip May 19, 2015
J & M
US
5.0 / 5Outstanding
"Same good on the second time"
When I had an opportunity to visit Vienna again, I chose Sans Souci again. I like clean and modern style. My wife likes boutique designer style with detailed touch. This place met the taste for both of us. When I stayed here about 2 years ago, it was fairly brand new. It appeared very well maintained, as I did not see much of wear and tear. One of the key components that can make this hotel outstanding was breakfast. It was provided for hotel customers. It was truly exceptional. It is a buffet style with quite a variety and high quality. Other facility in the hotel we enjoyed was the bar, named “Le Bar”. We used free coupon provided at the time of check-in. Bar-tender was kind enough to provide his special cocktail. It was good to have Sauna and exercise room in downstairs. The location of the hotel was very convenient, just less than a block from the tube station that brought us to anywhere within and nearby area of the city in a short time. When I stayed 2 years ago, taxi was the main transportation, being not familiar with the area and in tight time schedule. This time, we realized that actually tube was more convenient, time saving, and economical. Many of the attractions are within walking distance. It might be some distance to walk to the attraction part of the old town, even though we have done that. One of the highly regarded asset of this hotel is staff members. They were very helpful, kind and available for any type of assistance. We were treated as
Genuine Expedia guest review
Other trip May 9, 2015
Hwan
US
5.0 / 5Outstanding
"Great location. Great amenities."
A bit pricey but an overall very good value. Located a few short blocks from the Ringstrasse and Hofburg Palace. Close to the Museumsquartier. One block from major subway terminal. My premium room was spacious, modern, and comfortable. Nice electronics. Very good free WiFi. Complimentary AM room service of coffee and tea. Lavish free breakfast downstairs in bistros atmosphere. Excellent free spa, including modern 20 meter lap pool! Attentive staff. Only reason for 4 stars on this category is that, while able to obtain last minute tickets to Staatsoper, they made a bit of a mess of it, then charged me more than quoted. They did wind up making good on it - much their credit and my satitsfaction.
Genuine Expedia guest review
Other trip Mar 14, 2015
Mike and Amanda
US
5.0 / 5Outstanding
"Luxury and location"
This is a wonderful luxury hotel whose location cannot be beat. Even in the Winter the short walk to the SRS, the palace, and the museums was great. We also walked 5 minutes there and back in the evening to the Vienna Resident Orchestra's chamber performance at the Augsburg Palace. The hotel restsurant's breakfast is luxurious and we ate dinner there one night. The food was good but a little high in butter. Service was attentive throughout and the bed was deep and wonderful.
Genuine Hotels.com guest review
2 night family trip Jan 30, 2015
Radhika
US
5.0 / 5Outstanding
"Elegant calm shic"
Nice reception clean room good bed fair breakfast excellent location very nice bar with smoking area
Genuine Expedia guest review
Other trip Jan 26, 2015
kirill moscow
US
5.0 / 5Outstanding
"Perfectly located hotel"
Very nice hotel located right on the metro and close to museums and city centre. The rooms are nicely appointed and public spaces are lovely. The staff is very helpful.
Genuine Expedia guest review
Other trip Jan 5, 2015
todd
US
5.0 / 5Outstanding
"Great boutique hotel."
Excellent personal service and attentiveness. Deserves 5 star rating.
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
US
5.0 / 5Outstanding
"chic boutique hotel in a quiet, hip area"
Great location, 10 min walk to everything. This small hotel is understated elegance ...the room, although not large, was well appointed and relaxing, the bathroom was large, with a heated floor and an oversized shower, and the fitness center with pool and full Spa was a treat after a full day of touring. The breakfast buffet was one of the best I've had...delicious, extensive, and beautifully presently. The hotel staff was friendly, very helpful and anxious to please. The San Souci was a wonderful choice for my 4 day stay in Vienna.
Genuine Expedia guest review
Other trip Oct 30, 2014
Barbara
US
5.0 / 5Outstanding
"Very nice hotel"
I am so glad to choose this hotel, it's not the first time visited Vienna but the first time at this hotel.., I liked this hotel and I prefer it to any one want good serving, good atmosfer and good hospitals.. The stuff so friendly and helpfully ... Thanks a lot for the hotel management
Genuine Expedia guest review
Other trip Oct 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel!"
Great location, beautiful, new hotel. Friendly, super attentive staff. yummy breakfast.
Genuine Expedia guest review
Other trip Aug 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel with wonderful service"
The hotel is a boutique luxury hotel. The decor is beautiful and very stylish. The service is impeccable. Very professional and accommodating staff. Would come back to stay next time in Vienna.
Genuine Hotels.com guest review
Response by Sans Souci Vienna
Dear Leon, What a great review! Thank you for sharing. Maybe see you again on a future trip to Vienna? We'd be glad to welcome you again. Kind regards from Vienna, Your Sans Souci Team
3 night family trip Jul 29, 2014
Leon
US
5.0 / 5Outstanding
"Best hotel experience"
A gorgeous hotel experience. I arrive very early before check-in and they very graciously said they could accomodate me early. And they upgraded me for free to a master suite, which was hands down the most beautiful hotel room I had ever stayed in. The staff was lovely and attentive. Everything they delivered to my room came with a personalized typed note, nice touch!
Genuine Expedia guest review
Other trip Jun 24, 2014
david
US
5.0 / 5Outstanding
"Wonderful service and rooms w/ excellent location"
Located near top museums and shopping district, the SS is a gem. The staff is extremely helpful and the concierge gave good dining recs. The pool is very cool and the exercise room has the latest equipment. Get the breakfast package - wonderful buffet and you can also order a la carte. The latte in a double walled glass is divine! Charging in your room is easy, there is also a USB port. The metro is just down the block.
Genuine Expedia guest review
Other trip Jun 23, 2014
Milly
US
5.0 / 5Outstanding
"Modern, fresh, friendly"
Great modern design with friendly staff. Location is close to museum quarter with access to all sight seeing sites on foot.
Genuine Expedia guest review
Other trip Jun 16, 2014
A Traveler
US
5.0 / 5Outstanding
one of the best as part of my one month trip vacation in Europe
Genuine Hotels.com guest review
3 night trip May 27, 2014
bernard
US
5.0 / 5Outstanding
"Easy to get to. Walking distance to most sights"
Great hotel. Clean, quiet and comfortable. Great breakfast. Very close to underground station and easy pleasant walk to most sights.
Genuine Hotels.com guest review
4 night trip May 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Chic, comfortable and superior service"
The staff at the Sans Souci were terrific: friendly, gracious and saved the day more than once when our travel itinerary got changed. The hotel is chic and comfortable, with a terrific location central to all of Vienna. The restaurant was terrific with a great brunch, stellar schnitzle, and the best room service sandwich I have ever tasted! (Try the San Souci club!)
Genuine Expedia guest review
Other trip May 27, 2014
mtmslg
US
5.0 / 5Outstanding
ecellent hotel. staff very pleasant. rooms spacious and high spec. one night i had problems with it being too hot in the room. resolved with a call to room service
Genuine Venere guest review
Other trip May 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Lovely Boutique Hotel in convenient location"
The Sans Souci offers a luxury boutique hotel experience. The staff is friendly and helpful. The bed, bedding, seating areas, art, bathroom were all modern, immaculately clean, comfortable and just oozed luxury and comfort. It's non-smoking. There is a spa, 24-hr fitness center (with the latest in equipment), a lap-pool, bar and restaurant. The included buffet breakfast was very nice with a wide variety of delicious food. The Sans Souci is located near the Museum Quarter, near the Museum of Natural History, Volksgarten, etc. Easy to walk to sights and take public transportation. Would recommend the Sans Souci and would love to stay there again!
Genuine Hotels.com guest review
Response by Sans Souci Vienna
Dear guest, A big thank you for taking the time to review the hotel and for recommending us to fellow travellers! We would love to welcome you again with us in the future! Thanks and best, Your Sans Souci Team
3 night family trip Mar 17, 2014
Family
US
4.0 / 5Excellent
"Nice design Hotel close to muséums."
We stayed there three nights,the hotel staffs are very friendly and helpful,the rooms(we booked the luxury )is very comfortable parquet floor & very big shower heated floor.the bed I& mattress are quit good.the breakfast is full range from the oven(fresh croissant & bread) a la carte eggs & pancakes . The negative are: the tv channels disappointing no French channels mainly is news in German , the swimming pool is long but small & cold for winter time ,when I asked for the temperature they said it's for sport purpose !!,the hotel is 15mn walk from the center ,there is metro station) & 8 mn ride with taxi.
Genuine Expedia guest review
Other trip Jan 18, 2014
rola
US
5.0 / 5Outstanding
"Very Nice Hotel"
This is one of the nicest hotels I have stayed at.
Genuine Expedia guest review
Other trip Dec 30, 2013
Big G
US
5.0 / 5Outstanding
"Modern Wien Boutique Hotel"
Being our first trip from the United States to Wien; I was amazed at the customer service San Souci provided. As I stepped off the taxi, prompt help arrived for the bags. Their staff will greet you and are extremely friendly. Being a new hotel open this year, the hotel is very modern with a stylish chic design. They provide complimentary breakfast with a great spread. I did not try out their dinner menu, but based on what the chef provided for breakfast, I doubt you will be let down. They have a modern bar with a champagne theme that is trendy and modern. The location is perfect as it is across the street from the museum quarters, and few blocks from the upscale shopping district. I definitely recommend this place to anyone heading to Vienna/Wien.
Genuine Expedia guest review
Other trip Dec 14, 2013
Wei
US
5.0 / 5Outstanding
"Fantastic hotel in a great location!"
We loved the hotel and the amenities, not to mention the service! The only complaint I had was that our room was right on the street and the noise from the cars at all levels made it hard to sleep at times. I would definitely go back and get a room in a higher floor. But what a great city and hotel!
Genuine Expedia guest review
Other trip Dec 6, 2013
Rachel
US
5.0 / 5Outstanding
"Our stay in Vienna"
From check in to departure, first rate experience. Made restaurant reservations, suggested activities, wonderful room, breakfast perfect. Made our vacation in Vienna a memorable experience.
Genuine Expedia guest review
Other trip Nov 15, 2013
Stephen
US
5.0 / 5Outstanding
"Delightful hotel close to the Museum quarters"
Trendy cool hotel close to the museum quarters & has an access to public transportation (metro & tram)
Genuine Expedia guest review
Other trip Oct 18, 2013
Victoria
US
5.0 / 5Outstanding
Best front desk and concierge service. Friendly and helping staff. Excellent food service.
Genuine Hotels.com guest review
3 night business trip Sep 22, 2013
A Traveler
US
5.0 / 5Outstanding
Staff very nice. We had the executive delux room so it was very spacious. Breakfast was diverse and tasted great. Location is superb - right in front of the Museum Quartier, 2 minutes walk to a U station, 5 minutes walk to Volksgarten and parliament and more. Pool and SPA were fun and relaxing after a long traveling day.
Genuine Venere guest review
Other trip Sep 1, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent location to most attractions"
The location of the hotel is excellent as it is right across from metro. The staff was very helpful and polite. Their recommendations of local restaurant were wonderful. The room was very clean. The only downside is that the pillows were not very comfortable as they were not soft enough. Again, maybe it was my personal preference. Overall, I will definitely go back next time I am in Vienna.
Genuine Hotels.com guest review
3 night trip Aug 14, 2013
Joe
US
5.0 / 5Outstanding
"Wonderful hotel"
This was our first visit to Vienna. The hotel itself set the tone for our itinerary and exceeded our expectations. Not enough can be said for the staff who made our visit extraordinarily comfortable. They are shooting for the 5 star mark and rightly so.
Genuine Expedia guest review
Other trip Aug 17, 2013
Sue
US
5.0 / 5Outstanding
"Pleasantly surprised!"
I really enjoyed the Sans Souci property in Vienna/Wien. The accommodations and staff were very nice. It appears that the hotel has been remodeled recently with a modern and comfortable theme. The staff couldn’t have been more helpful and courteous, the modern design (with TV’s hidden in the room mirror etc.) was nicely done. The location was perfect, once we parked our car, everything was within a short walk from the hotel. It would be nice to see more of these hotels, however, when I asked the staff where I could find a sister property, they told me this is their first and only for now. Without question, I will stay here again in the future.
Genuine Hotels.com guest review
1 night trip with friends Aug 10, 2013
MNM Gray
US
5.0 / 5Outstanding
"Did not expect this level of luxury and service"
Wow, beautiful location, staff goes above and beyond and the spa is vegas level with an indoors lap pool in downtown Vienna!
Genuine Hotels.com guest review
Response by Sans Souci Vienna
Dear Rodrigo, we're glad you were happy with your stay with us! Thanks a lot for taking the time to review us! We'd be happy to welcome you again soon! All the best from Vienna, Your Sans Souci Team
3 night business trip Jun 12, 2013
Rodrigo
US
5.0 / 5Outstanding
"A Wonderful Experience"
From the moment we arrived to the hotel we were in awe. The staff was friendly from the door man to the receptionists to the maids. Victor at Reception was our go to guy for everything. He was helpful and friendly and recommended some great restaurants. When we walked into our room we realized they upgraded us to the master suite for our anniversary. This room was the most incredible room we have ever seen. Like a modern but vintage beautiful flat. Everything was clean and perfect and new and we didnt want to leave! We made sure to spend as much time as we could in that room! The location was perfect. Right next to museums and attractions and a great beer garden! But away from too much noise and tourists. Across the road from the U the tram as well as a super market! We couldnt have asked for a better hotel or end to our trip. We would definitely send all our friends and family there.
Genuine Expedia guest review
Other trip Jun 26, 2013
Pam
US
5.0 / 5Outstanding
"So good I extended my stay"
After checking to see that my booked Budapest hotel was "steps away from the Danube" that had just been flooding and causing major delays, evacuations etc along much of its path, I opted to cancel and looked to see if the Hotel Sans Souci had my room available. Best of all, I had a free night racked up on hotels.com that I used. Perfect! The concierges had made sure that it was a smooth transition, and I was able to attend a concert and the Spanish Riding School morning lessons with their help. Fantastic!
Genuine Hotels.com guest review
Response by Sans Souci Vienna
Dear Kathy P. thank your for your effort and taking the time to review our hotel in such a lovely manner! We're glad our concierge team has made your stay in Vienna even better! All the best from Vienna, Your Sans Souci Team
2 night trip Jun 18, 2013
Kathy P
US
5.0 / 5Outstanding
"Lovely people, great location"
Everyone that I came in contact with was more than kind and helpful, from the person taking my luggage to the folks at the front desk, especially Johannes, the concierge with a twinkle in his eye and the best explanation of which form of transportation and which route to take to get where I wanted to go. The hotel is literally right across from the major museums and an east way's distance (about fifteen minutes for an out of shape, arthritic person like me) to the Hofburg complex. It was a quick walk to the ubahn station that led to the train station and to other major destinations. From the Hofburg, it was another fifteen minutes tops to the opera (and the Starbucks) and the ring tram and main city hop on hop off sightseeing bus tour changing stop between the three lines. The hotel has a spa, that I didn't make use of because I was too busy taking in Vienna, and the breakfast buffet had lots of choice and the most delicious breads and jam choices (blood orange! Yum!) There was some construction going on, so it did get noisy in the daytime a few days, when I was there between things or lingering in the am, and it would be so nice to have a station other than news in English. The hotel staff was also very cosmopolitan and treated every guest with respect, and believe me, the clientele was diverse that I saw: ranging from women in full burkas to men in flip flops and shorts. I will definitely stay here again when I come back to Vienna.
Genuine Hotels.com guest review
Response by Sans Souci Vienna
Dear Kathy P, what a very nice an detailed review about your stay with us in Vienna! Thanks you so much. We're happy you enjoayed Vienna and your stay with us to such a full extent! We'll definitely pass on your compliments! We'd be glad to welcome you again in the future! All the best from Vienna, your Sans Souci Team
6 night trip Jun 12, 2013
Kathy P
US
5.0 / 5Outstanding
"Great hotel with great staff"
This was a great experience. Beautiful hotel with modern amenities. Great staff always cheerful and willing to help. I would definitely stay there again.
Genuine Hotels.com guest review
Response by Sans Souci Vienna
Dear Phil, it's good to hear you've enjoyed your stay at our hotel and staff. We#d be happy to welcome you again soon! All the best from Vienna, your Sans Souci Team
3 night business trip Jun 3, 2013
Phil
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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