Worth the price and great location.Genuine Hotels.com guest review
"This hotel was the bright spot in my trip"
Staff was very accommodating when I had an emergency and other needs. Would definately recommend to my friends. Great location. No bs.Genuine Hotels.com guest review
"Nice to the mall"
It's ok. The hotel is clean and it's close to the mallGenuine Expedia guest review
"Good value in Bangkok"
We chose the Mercure based on a recommendation, for price, and for convenient location. We arrived the evening prior to the Shutdown Bangkok protests. The hotel was excellent quality, and the staff did a wonderful job of assisting guests with travel arrangements. This was important because one of the major protest rally points was at an intersection […] near the hotel, so the street in front became a pedestrian area with no vehicles allowed. We were able to walk to nearby shopping malls and access the Skyway with no problems and the hotel provided regular update notices on the situation. We enjoyed the pool and the comfort of our rooms after our trips out to sight-see (with a private tour guide) both day trips out o the city and in the city. Excellent quality for the cost, and with public transport nearby would definitely recommend the Mercure Bangkok Siam. Read moreGenuine Hotels.com guest review
"Good and convenient"
Modern young looking tasteful design with super service and good restaurant. Two minutes walk to the sky train that will take you to anywhere you need to go for few cents.Genuine Hotels.com guest review
"Close to shopping -- Service so-so"
This hotel is in a great location -- close to a lot of shopping malls. The employees are so-so, some are nice, some are not so nice. The room itself was very comfortable, a bit small, but okay. Nice view from room. We ordered room service which was a little expensive but very good.Genuine Hotels.com guest review
I was so satisfied and thrilled with Mercure. It was an excellent and affordable choice in a perfect location, just one stop away from Siam Square and around the corner from the Jim Thompson house. I appreciated that it was close to Siam Square but far enough away to enjoy some piece and quiet. I absolutely loved their roof top pool and bar although […] I didn't use the facility. The view was gorgeous and appreciated their roof top gym encased in glass windows overlooking the entire city. The rooms were cozy and comfortable. I had a great view on the 26th floor. I would definitely stay there again and would recommend this hotel to anyone! Read moreGenuine Hotels.com guest review
Excellent location in Bangkok and Excellent bargain for the price. Just above the Skytrain and across MBK and Siam Center. This is a 4-star hotel by American standards, although the outside surrounding is not great as expected being in the middle of the city. The staff was very helpful in suggestions where and how to get around Bangkok.Genuine Hotels.com guest review
Great location. It's same building as Ibis. Some taxi drivers don't know where Mercure is, but once we mentioned Ibis, they knew. It's the only combination hotel. Right at national stadium skytrain. And a few minutes from shopping : mbk, siam paragon, siam center, etc.Genuine Hotels.com guest review
"Great hotel in bangkok"
Great modern and clean room. Location is great, right next to BTS station. Also near siam center, MBK and jim thompson house. Gym and pool are small but nice and well maintained.Genuine Expedia guest review
"close to the BTS"
we check in before the rule time, but hotel didn't charge other expense, felt good at this hotel :)Genuine Hotels.com guest review
"Center of Siam"
Great location with a contemporary feel. Gorgeous view of the city. Located right by Siam center line on the train, Siam center, Paragon, and discovery center. The train station is 2 stops from the airport line. The staff really try and make your stay comfortable. We got scammed and the hotel staff and manager helped us with reporting it to the police […] station and the situation. Read moreGenuine Hotels.com guest review
"Mercure Hotel Bangkok"
Wonderful hotel - modern, not too pricey and offers great views of Bangkok from the rooftop gym and pool.Genuine Hotels.com guest review
"Family Holiday in Bangkok Aug2013"
The hotel is just a 5 minutes walk to MBK and the BTS station. The rooms are new and clean except Toiletries are not provided daily. The only inconvenience is the sharing of lift between IBIS and Mercure hotel.Genuine Hotels.com guest review
"PICK THIS HOTEL FOR A TRUE BANGKOK EXPERIENCE!"
Only stayed one night, but wished I had booked for my initial stay in Bangkok. Extremely happy considering the previous hotels I had stayed at for the last 2 weeks. Really worth the money!Genuine Hotels.com guest review
"Great Location, Clean and Spacious Rooms"
Great location - just right in front of MRT station and walking distance to MBK and Siam Shopping Centres. Loved the 24/hr room service and the food was amazing. Loved the "infinity" pool and loved the happy hour cocktails only costing $3. The rooms were pretty big for Asia. We had 3 girls in our room and it was very comfortable - 1 queen and the sofa […] bed. The sofa bed was comfy and so was the queen. I would recommend to friends and other guests to stay at Bankgok at Siam. Read moreGenuine Hotels.com guest review
"Good Location. Nice Stay!"
The Hotel staff is very friendly n helpful. We got problem with our newly bought sim card on the 1st day, the staff is keen to help though she is failed to solve our problem, but the attitude is appreciated. On our last day stay, the hotel staff has allowed us to have late check out at 1pm though it is fully booked n help to keep our luggages in the […] hotel till mid night. They helped to call the meter taxi at mid night. (but unluckily, after dept from the hotel, the taxi told us there was no meter taxi at mid-night, we finally paid 400 baht from hotel to airport). For the location of the hotel, it is highly recomended, just next to the national stadium BTS, and within walking distance to MBK, Siam Discovery n somboon seafood. Inaddition, if you are willing to walk, you can walk from hotel to Siam BTS (ard 10 mins). For the hotel facilities, there is no toothbrush n toothpaste in the washroom, but you can call it from counter, the staff can deliver to your room in a mins. in addition, the sound-proof is not quite good, it can easily hear the sound from other room, especially from the washroom. The swimming pool is in the roof floor. it is nice but small. Read moreGenuine Hotels.com guest review
"Worth every dollar"
Clean, neat. No glitch despite of being newGenuine Hotels.com guest review
"Good location, but smell was so strong"
Good location, near to BTS National stadium and Siam square. But it's new hotel. The smell is so strong. No show cap and clothing hanger in bathroom. The room is little bit small. Check out speed was so quick.Genuine Hotels.com guest review
Love the location.. Just next to National BTS n opp is MBKGenuine Hotels.com guest review
"Great location and service"
Fantastic! The room was large and also contained a chaise lounge which was great. Free wifi which was quick and we had no connection problems. The rooftop pool was great to use with open hours early and late enough to use whenever needed. The staff were friendly and as one of the nights we stayed was my birthday I was surprised with a chocolate birthday […] cake on the day!!!! Great surprise and really made our stay perfect! Great value for money! Read moreGenuine Hotels.com guest review
The best hotel in Siam.. Will stay again for sure! Great prices, nice and comfy rooms, affordable foodGenuine Hotels.com guest review
Affordable and good location. However, taxi can't find the way to hotel.Genuine Hotels.com guest review
"Good but can be better"
Good location as almost right beside National Stadium BTS. However, as Mercure is located right above Ibis Hotel, you need to take 2 lifts to get to your room, i.e., lift from Ibis lobby to 9th floor, Mercure Lobby, then another lift to room at higher floor. Toiletries provided are very limited. Otherwise, I would still prefer the Holiday Inn Express […] beside at lower cost. Read moreGenuine Hotels.com guest review
location is the best quality. It would be good if they have a proper directional sign to tell first time guests that the check-in is at level 9!Genuine Hotels.com guest review
Good hotel, sharing the same building with ibis. Hotel is located close to MBK and other shopping centers in Siam, moreover, an BTS station is right in front of hotelGenuine Expedia guest review
"Nice Hotel close to the shopping area"
Very convenient to all shopping area in Siam Area.Genuine Expedia guest review
"OK hotel close to shopping centers in Bangkok CBD."
My room on 27th floor had great views but afternoon sun made the room hot (even with curtains closed) and the air conditioning did not work very well to cool the room.Genuine Expedia guest review
Stayed for three nights. Hotel is located above the Ibis(taxi drivers seem to know Ibis but not the mercure). Located in the main shopping area of Bangkok but only a short taxi drive to all of the sights(less than 100baht will get you almost anywhere in a metered taxi). Hotel has an infinity pool, gym and bar on the 29th floor with amazing views of […] the city. Rooms were perfectly sized, extremely clean, and have a huge window with views of the city. Breakfast is a little expensive(400 baht per person) but still good. No shortage of alternative places to eat in the surrounding neighbourhood though. Read moreGenuine Hotels.com guest review
Not bad. Rooms were clean & service was generally good. Breakfast were good. Large variety to choose from. Location was okie. Last BTS station. Opp MBK shopping center. But still quite a distance from Paragon n Platinum Mall. Overall was goodGenuine Hotels.com guest review
"“Good value, will recommend.”"
Check - in & Check out I got checked in pretty fast, and the check out was also very efficient. Front desk reception staff are helpful and speaks English reasonably well. The Room I have requested for a high floor room, but since their room starts on level 18 (I was put on 19th) most of their room would have been high floors (would have been great […] if it was higher though). Their rooms are clean, and as one of the reviewers previously said, the room is a little dark. I personally do not like the mist shower head in the bathroom as I prefer strong pressure for the shower. The sofa-bed beside the window is quite a nice addition, and a great alternative to sitting on the bed. One minor issue I had when ordering room service, the table is affixed to the wall. So I am unable to watch the television while enjoying my food. (Room service was decent, nothing special though) Pool I did not use the pool, but did went up (29th floor) to take a look. Nice view, just that it is a little small. Breakfast The breakfast was average. The café at level 8 was not too big, but the spread was not the best. They have the basic thai food and western food + bread and stuff. Read moreGenuine Expedia guest review
Very convenient to train & shopping centreGenuine Hotels.com guest review
"The best location possible in Bangkok for shopping"
Being a stones throw away from MBK and the Siam Centre, you have enough stores and market type outlets for your hearts desire. Just a short taxi drive, less than 50 Baht, from the trains leading to the airport as well. The tour desk there is all you need and pool and gym, adequate. The bed are also softer than normal Asian stone beds too. If you are […] not used to paying quite so much in room rates, this would be the time to splurge. Read moreGenuine Hotels.com guest review
Super breakfast spread, friendly staff and close to BTS skytrain.Genuine Hotels.com guest review
Response by Mercure Bangkok Siam Dear Nick, Thank you for sharing your comments and I am happy to read that you enjoyed our breakfast and friendly staff. I hope that we have the chance to welcome you back again soon. Kind regards, Simone Hansen General Manager
"Inside a Protest Site"
The hotel is generally ok with a good location under normal circumstances. But the ongoing Bangkok shutdown protest is a problem as this hotel is within a protest area. We had to walk through the protest site to get to our hotel in the day and night and was peaceful while we there but it seems violent incidents are rising. You can get to the hotel via […] the Skytrain but once you come down you are in the protest area. Read moreGenuine Hotels.com guest review
"Gr8 Location, good value for money"
The location is amazing, opp MBK, just near exit of National Stadium BTS. Staff very friendly. Rooms a tad small, but clean and comfy. We were there during protest period so it becomes a bit difficult to get taxi/tuktuk to the location and they charge a bomb. Otherwise all goodGenuine Hotels.com guest review
"Excellent hotel in the heart of bangkok city"
- Comfy bed and enough pillows. - Strong and excellent toilet (love the shower head, it's like a power jet) - Very clean room. - Nice gesture of FOC baby playpen for our young girl.Genuine Hotels.com guest review
"Great location (near to BTS)"
The location of the hotel is great as it is next to the National Stadium BTS which is only 3 mins walk. The hotel staff is friendly and helpful as we booked 3 rooms for 4 nights and they change our rooms to connecting one the next day. There is a convenience store (7-11) 5 mins walk away and a shopping mall (MBK) nearby. I would stay in Mercure Siam […] next time. Read moreGenuine Hotels.com guest review
"Beautiful Hotel in the middle of city life"
This hotel was just great, modern rooms, bar on the 9th floor with happy hour and a pool and bar on the top floor too. This hotel was right in the cbd and close enough to everything and if not we just jumped into a tut tut to take us anywhere. The only downside to our stay was breakfast it was expensive but we went ahead anyway and it was all cold, […] so the next morning we just popped to McDonalds which is 2mins away. Read moreGenuine Expedia guest review
"Great Stay for Family with young kids"
Room was comfortable - 1 queen size bed with a huge sofa. Travelled with a 12yr old son & 2yr daughter. We requested for a baby cot and hotel arrange to sent it immediately upon us checking in. All front desk employees were friendly and helpful. Pool was a reasonable size with great view. Travellers with huge luggage and baby pram - there was no escalator […] going down or lift from the National Stadium station to the hotel hence it was a lil difficult moving around. In all, everyone of us had a pleasant stay throughout. Read moreGenuine Hotels.com guest review
"Great Loaction staff not so welcoming"
The location was wonderful, close to the Siam Mall and the MBK, 2 minutes walk. The room was modern, clean and was very satisfying for a one night sleep. However, the service in the reception was a bit disappointing as they misled us to think that check out is at 14:00 and we planned our schedule accordingly. Apparently, check out is at 12:30 so they […] cancelled our room cards and we were unable to go up to our rooms..they were not very nice and didn't bother to help or even try to understand. Read moreGenuine Hotels.com guest review
"Friendly and helpful counter staff"
Clean rooms, Helpful staff, Extremely near to the BTS. This is my 2nd time at the Mercure and will definitely not be the last.Genuine Hotels.com guest review
Nice hotel in a great location. BTS station (National Stadium) is just outside the hotel, you can get to most shopping areas at ease sans the traffic congestion. MBK is just a 5 mins walk away. Unfortunately, we were there during the demonstration, so we had to call in room service as it was not safe to be out after 9pm. But, no regrets, food in the […] hotel was great, at a reasonable price! Will definitely stay in this hotel again for our next BKK trip! Read moreGenuine Hotels.com guest review
Very convenient location. Hotel was very nice and clean apart from Internet connection being very slow at times. The staff were very helpful. I will recommend this hotel to any one.Genuine Hotels.com guest review
Perfect hotel in all sorts of ways, clean and very comfortable room, right in city centre, friendly staff with perfect English. Only minor complaints are that breakfast is a bit of a rip-off considering you have so many alternatives nearby at a fraction of the price, and that check-in starts at 2pm.Genuine Hotels.com guest review
"Highly recommended :-)"
Frienly staff, very clean environment, accessible to all shopping malls.Train station right infront of hotel, very convenient to all sightseeing locations.Genuine Expedia guest review
"Great location, clean rooms"
Stay from 16~20Nov. Room rate a bit expensive w/o breakfast. Requested for adjoining rooms during booking; didnt manage to get it, but got rooms on the same level. Sons loved the gym. Hotel well maintained. Location is fantastic. Check in counter staff could be a little more friendly. Will stay here againGenuine Hotels.com guest review
"A great place to stay when shopping"
The hotel was clean and new and great looking. But 400bat for breakfast was too much. A great hotel like this, for this price should offer free breakfast. And the free wifi logged off after every 30minute, so working from here was anoying.Genuine Hotels.com guest review
"Front desk service needs improvement"
On my last day stay, when I checked out, the staff told me the hotel has not received payment from the agent (Hotel.com). I explained to her I had already paid the agent when I booked the room online and showed her hardcopies proof of payment. She was not convinced & asked me email or contact the agent. I told her since I had paid the agent, the hotel […] should liaise directly with the agent on the payment and not me. After a while, suddenly she cited everything settled & I could leave. Likely because she could sense my unhappiness. I requested for late check out till 3pm as my return flight was 8pm. I explained to front desk staff I wasn't feeling well & need to rest in the room before leaving for airport. Extension was allowed only till 1pm & the staff cited I could rest at the hotel bar next to front desk. I noticed many guests walking past the bar and few people at the bar talking & laughing. I wonder how I could rest in that area. I guess there should be better alternatives the hotel could offer guests who are ill & need a place to rest prior to their departure flight. At around 12pm, my family & I were busy packing our luggage & getting ready to check out at 1pm. Before we left our room, the phone rang. I believe it was from the front desk because when I picked up, the line was cut off. Felt very disgusted by this call, giving me the impression as if we were reluctant to check out at 1pm. This was my first time staying at this hotel. Unfortunately, it shall be my last. Read moreGenuine Hotels.com guest review
Response by Mercure Bangkok Siam Dear Rebecca, Thank you for taking the time to post your review about your recent stay with us. I am very sorry to read that your had some issues on check in as our reservations team were not clear that as you had booked a room for 2 adults the additional adult that you requested to add would be at an additional fee. I am sorry that we were unable to provide a late check out for you as we have a check in time of 2pm it is sometimes difficult for us to provide. Again, thank you for sharing your feedback and I hope that we have another opportunity to welcome you back again in the future. Kind regards, Simone Hansen General Manager
"Good location near to Siam and MBK"
Overall good stay. It would be better if all staffs learn English, communicate better. The cleaners are helpful.Genuine Expedia guest review
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