All hotels in Austin, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here211 E 3rd St, Austin, TX, 78701, United States of America, ‏‎866-539-8122
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4.6 / 5Outstanding

Score breakdown (from 1,037 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.7
  • Comfort
    4.7
  • Condition
    4.7
  • Neighborhood
    4.7
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4.0 / 5Excellent
"Great Hotel in a Good Location But Noisy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel and within walking distance of several great restaurants and night life. The free breakfast was decent (although if you don't mind spending money, there is a Max's Wine Dive across the street which has an awesome breakfast.) The staff was great. My only complaint is that it is noisy. I don't know if it is the walls or the doors but you can hear everything (and I mean everything) going on in the hallway. If quietness is really important to you then this is not the place you should stay. The only other complaint would be that there is no self parking, you have to valet at $31 per night. Overall, if those two things aren't deal breakers for you, I wouldn't hesitate to recommend.
Genuine Hotels.com guest review
1 night romance trip Apr 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Above four star hotel!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great great place to stay near downtown Austin! Almost everything you need is within walking distance. We loved the room that we stayed in, housekeeping changed out our linens and towels, and hotel service was excellent! Great customer service as well as valet parking service! Will stay here again!
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for sharing your experience! We are delighted to hear that you enjoyed your stay with us. We look forward to your future visits! All the best, The Hyatt Place Austin Downtown
2 night family trip Apr 21, 2015
A Traveler
US
5.0 / 5Outstanding
"ATX"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great Hotel!
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for the 5-star review. Best regards and safe travels from the Hyatt Place Austin Downtown!
1 night family trip Apr 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place in the center of it all."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place. Great location. Super friendly staff.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for taking the time to share your review and for the 5-star rating. Best regards from the Hyatt Place Austin Downtown.
2 night romance trip Apr 17, 2015
Alan
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect location for meetings at the convention center. Very accommodating staff.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for choosing the Hyatt Place Austin Downtown and for your 5-star rating!
3 night business trip Apr 14, 2015
A Traveler
US
4.0 / 5Excellent
"Fam Get-a-way! ❤️"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was great, staff was accommodating and friendly, location is great!
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for the 4-star review. We appreciate your comments and wish you save travels!
2 night family trip Apr 10, 2015
A Traveler
US
4.0 / 5Excellent
"Great service"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
I was super late arriving becuase of a terrible JetBlue flight - not until 4am did I show up. The front desk girl was super accomodating and immediately offered me a late check-out. She was so helpful and I was so wiped out. I really appreciated the friendly help.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for the 4-star rating! It is great to hear that your needs were accommodated and we hope our Plush Hyatt Grand Bed helped you make up some of the sleep you missed out on earlier that night! Warm Regards, The Hyatt Place Austin Downtown
1 night trip with friends Apr 9, 2015
Mark
US
5.0 / 5Outstanding
"Great Weekend Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff at this hotel are wonderful! Great location with restaurants and activities in walking distance.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for the 5-star review! We appreciate you taking the time to share your review. All the best, The Hyatt Place Austin Downtown
2 night family trip Apr 3, 2015
Pennie
US
5.0 / 5Outstanding
"nice hotel and good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was very friendly and helpful. Rooms are very nice and clean. Lots of options at breakfast. Walking distance to all the activities.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for choosing the Hyatt Place Austin Downtown and for your 5-star rating!
2 night family trip Apr 3, 2015
A Traveler
US
5.0 / 5Outstanding
"overnite Austin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
2 night stay with access to much of what we wanted to see within walking distance. great trip & accommodations overall!
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for the 5-star review! We are glad to hear that you enjoyed staying with us and that you had a great trip to Austin. All the best, The Hyatt Place Austin Downtown
2 night romance trip Apr 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Family stay in Austin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Traveled to Austin with the family. The hotel was updated and clean. The rooms were modern and spacious. Breakfast would of been better with an omelet station, but the overall experience was great. The front desk staff were warm and friendly and always greeted us coming and going to the hotel.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for your great review! We hope you and the family enjoyed your time in Austin. Sincerely, The Hyatt Place Austin Downtown
2 night family trip Mar 25, 2015
A Traveler
US
5.0 / 5Outstanding
"courteous staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great location and beautiful hotel. staff is extremely nice and helpful. valet parking is pricey but convenient.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for the 5-star review!
2 night family trip Mar 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful accommodations in Downtown Austin!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We arrived early for a matinee performance at UT and were allowed an early check in. The room was very nice and the staff was friendly and helpful.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for your 5-star review! We appreciate your comments and look forward to your future visits.
1 night romance trip Mar 28, 2015
DeAnna
US
5.0 / 5Outstanding
"Customer Service At Its Highest!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My company had a special rate at a different hotel nearby. When I called to reserve my room, the rate was sold out. I decided to shop around for a better rate than what that hotel was offering...and I'm glad I did. Though everything about this hotel was great...what really put it over the top for me was the service. Every staff member I came in contact with was friendly and attentive. The level of customer service was far above what I had expected and for that reason, I will continue to come back here each time I am in town, even if I'm able to get the discounted rate at the other hotel.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Daniel, we greatly appreciate your review. It is a pleasure to hear that you were well taken care of and that you enjoyed your stay with us. We wish you safe travels and look forward to your future visits! All the best, The Hyatt Place Austin Downtown
3 night business trip Mar 23, 2015
Daniel
US
5.0 / 5Outstanding
"awesome stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A weekend getaway for my birthday. Friendly staff, they made sure I had a room with a lovely view, comfy clean room and bed, great location, awesome shower. I will definately stay here again.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
We hope that you had a memorable birthday in the beautiful city of Austin! On behalf of the Hyatt Place Austin Downtown we would like to thank you for choosing to stay with us! Best Regards, The Hyatt Place Austin Downtown
1 night romance trip Mar 7, 2015
Kippie
US
4.0 / 5Excellent
"Great hotel, but pricy in downtown Austin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel met or exceeded expectations in every way. Excellent option as a upper/middle level hotel chain. I have no complaints, but I will say the price was pretty high for this level of hotel. Maybe a busy time for downtown Austin.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
We thank you for choosing the Hyatt Place Austin Downtown and for your excellent rating!
2 night business trip Mar 4, 2015
Rich
US
5.0 / 5Outstanding
"Perfect stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great service. Comfy bed. Best place to stay in Austin
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for choosing the Hyatt Place Austin Downtown and for your 5-star rating!
2 night family trip Feb 27, 2015
Steve
US
5.0 / 5Outstanding
"amazing service."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was wonderful, quiet and right across the street from where we were celebrating a friend's wedding.the entire staff was knowledgable and friendly.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for choosing the Hyatt Place Austin Downtown. We are glad to hear you enjoyed your stay and hope you had a blast at your friend's wedding!
1 night romance trip Feb 21, 2015
Amanda
US
5.0 / 5Outstanding
"Nothing not to love"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was super friendly, our room was very clean and well appointed, location was great and a fantastic breakfast buffet was included with the room.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
We are glad to hear that you enjoyed our A.M Kitchen Skillet and even more delighted to hear that you were well taken care of. We look forward to your future visits. Warm Regards, The Hyatt Place Austin Downtown
1 night romance trip Feb 20, 2015
Susan
US
1.0 / 5Poor
"Disappointing"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Very overpriced for the type of hotel it is. Will never stay there again.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for your review. Customer service is very important to us and we regret that you were disappointed in your stay. We sincerely apologize and hope that you will try us again soon. All the best, The Hyatt Place Austin Downtown
1 night family trip Feb 14, 2015
Monica
US
5.0 / 5Outstanding
"Outstanding customer service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The stay was great I enjoyed the convenience of the valet service. Also, when I asked for towels the front desk followed up to make sure I received everything I asked for. Thanks for the hospitality!
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
On behalf of the entire team here at the Hyatt Place Austin Downtown, we thank you for choosing our hotel and for the outstanding review. We are very pleased to hear you were taken care of and we look forward to seeing you again soon.
1 night trip with friends Feb 13, 2015
Erica
US
5.0 / 5Outstanding
"5 stars"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for choosing the Hyatt Place Austin Downtown and for your 5-star rating!
1 night trip with friends Feb 7, 2015
manuel
US
5.0 / 5Outstanding
"Phenominal Staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was amazing! The hotel was wonderful and the food was excellent. I would highly recommend this hotel for anyone needing to stay in downtown Austin.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
We thank you for choosing the Hyatt Place Austin Downtown and for your excellent rating. Hope you enjoyed your time Austin and we look forward to seeing you again!
1 night business trip Feb 9, 2015
Jennifer
US
4.0 / 5Excellent
"Great hotel in downtown Austin"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
This hotel was very comfortable and the staff was great. The breakfast was great and the hotel was much more modern than we expected. Great place!
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for choosing the Hyatt Place Austin Downtown and for your 4-star rating!
1 night romance trip Feb 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed for my bachelorette party... Great hotel ... Friendly staff!! Worth the price and super close to 6th street.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for choosing the Hyatt Place Austin Downtown and for the review. We hope that your bachelorette party was fun and memorable!
2 night trip with friends Feb 6, 2015
Isis
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful hotel with great location.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for choosing the Hyatt Place Austin Downtown and for your 5-star rating!
1 night family trip Feb 7, 2015
A Traveler
US
5.0 / 5Outstanding
"great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful hotel.. Had no problems at all with my stay
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
We thank you for choosing the Hyatt Place Austin Downtown and for your excellent rating!
1 night romance trip Feb 7, 2015
A Traveler
US
4.0 / 5Excellent
"Always a good stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good stay as the time before. The only negative is the parking. You cannot park yourself and it's not cheap. Otherwise it's a nice hotel with good breakfast included.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
We are sorry to hear that valet charges were higher than expected, but hope you found convenience in 24/7 Valet service with unlimited in and out privileges. We appreciate your comments and will be sure to share them with the team. Safe Travels, The Hyatt Place Austin Downtown
1 night trip with friends Feb 6, 2015
Matthew
US
4.0 / 5Excellent
"Best Downtown Option at a Lower Price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
2nd stay at this hotel and it was as good as the first time. New, clean, nice floor plan with sitting area and desk. Free WiFi and breakfast included. Can't beat the downtown location for meetings and restaurants. Adjacent to the more expensive hotels at a value price. Super friendly staff. No brainier.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
We thank you for choosing the Hyatt Place Austin Downtown and for your excellent rating!
1 night business trip Feb 5, 2015
Brian
US
5.0 / 5Outstanding
"Great place to stay in downtown ATX"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel. Clean, quiet, even in the middle of downtown Austin. Easy walk to so many great spots. Will definitely stay here again.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
On behalf of the entire team here at the Hyatt Place Austin Downtown, we thank you for choosing our hotel and for the outstanding review. Safe travels and we look forward to your future visits!
1 night trip with friends Jan 31, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location and great service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed walking around downtown Austin, shopping, dining and catching live shows. This is a great spot for it all!
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for choosing the Hyatt Place Austin Downtown and for your 5-star rating! We are glad to hear that you enjoyed your time in Austin!
2 night romance trip Jan 29, 2015
Janice
US
5.0 / 5Outstanding
"One of the best hotels I've stayed at!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was SOOO accommodating and polite! The rooms were clean and new. Not one complaint! Within walking distance from bars and restaurants.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
We are so pleased to hear that you were well taken care of and that you enjoyed your time in Austin. Safe travels and we look forward to your future visits! Best, The Hyatt Place Austin Downtown
3 night trip with friends Jan 30, 2015
Diane
US
5.0 / 5Outstanding
"Great from start to finish"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very modern, everything in great shape. Friendly staff.
Genuine Expedia guest review
Response by Hyatt Place Austin Downtown
Thank you for choosing the Hyatt Place Austin Downtown and for your 5-star rating!
Other trip Feb 2, 2015
Sam
US
5.0 / 5Outstanding
"Well-managed hotel, perfect stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room was excellent. It was perfectly clean and well-appointed. The staff was very friendly professional and the breakfast was good. Its kind of pricey but we stayed a week and the room was a comfortable place to live for a week.
Genuine Expedia guest review
Response by Hyatt Place Austin Downtown
We thank you for choosing the Hyatt Place Austin Downtown and for your excellent rating!
Other trip Jan 31, 2015
Robert
US
5.0 / 5Outstanding
"Weekend Stay with Friends."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Hotel service was really good, they were willing to help as much as they could. The location of the Hotel is really nice and convenient. The rooms we had were comfortable and big. Had a great weekend in Austin.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
On behalf of the entire team here at the Hyatt Place Austin Downtown, we thank you for choosing our hotel and for the outstanding review. We are very pleased to hear your were taken care of and we look forward to seeing you again soon.
2 night trip with friends Jan 23, 2015
john
US
5.0 / 5Outstanding
"Great stay in Austin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Friendly, new and close to everything in downtown Austin.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for choosing the Hyatt Place Austin Downtown and for your 5-star rating!
2 night romance trip Jan 23, 2015
A Traveler
US
5.0 / 5Outstanding
"birthday weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We went for a friend birthday and hit up 6th street. It was great area. Hotel staff was amazing, room was great only thing I wish they had was a microwave in room would have helped with heating up left overs at 3 in the morning lol.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for choosing the Hyatt Place Austin Downtown and for your 5-star rating! We hope you enjoyed the celebration for your friend's birthday!
1 night trip with friends Jan 24, 2015
Kerry
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
We thank you for choosing the Hyatt Place Austin Downtown and for your excellent rating!
2 night romance trip Jan 23, 2015
Luke
US
5.0 / 5Outstanding
"Awesome stay!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a wonderful time! We celebrated with a bachlorette party and 2 birthdays. The staff went out of thier way to make sure we were happy. I will highly recommend this hotel!!!!! Great location and the buffet was awesome. Thanks!!!!!
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
We are so pleased to hear that you were well taken care of and that you enjoyed your time in Austin for all of the festivities! Safe travels and we look forward to your future visits!
2 night trip with friends Jan 23, 2015
Brenda
US
4.0 / 5Excellent
"Weekend getaway"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice hotel but a bit overpriced for the quality.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for choosing the Hyatt Place Austin Downtown and for the review; we are sorry to see that we did not meet the 5-star rating but trust that you enjoyed your stay with us.
1 night trip with friends Jan 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Outstanding visit!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I would recommend this hotel to all of my friends and definitely stay here again. The staff was outstanding and unbelievably helpful and friendly. The location is perfect. An easy walk to all the shops on Congress and very close to bars and restaurants.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
On behalf of the entire team here at the Hyatt Place Austin Downtown, we thank you for choosing our hotel and for the outstanding review. We are very pleased to hear your were taken care of and we look forward to seeing you again soon.
2 night trip with friends Jan 23, 2015
Tiffanee
US
5.0 / 5Outstanding
"Nice rooms, great location, fantastic breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed here for a business trip I had in January. Rooms were nice, the lobby is large with an open layout. The gym was adequate with weights, treadmills and balance balls. The only downside is that parking is valet only - but the service was superb
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
We thank you for choosing the Hyatt Place Austin Downtown and for your excellent rating!
1 night business trip Jan 23, 2015
John
US
5.0 / 5Outstanding
"Pleasantly surprised"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is a suprisingly nice hotel in a very good downtown location. Great staff. Everyone seems to work together to try to gaurantee a good experience.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
On behalf of the entire team here at the Hyatt Place Austin Downtown, we thank you for choosing our hotel and for the outstanding review. We look forward to seeing you again soon.
2 night business trip Jan 21, 2015
Brian
US
5.0 / 5Outstanding
"Anniversary in Austin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We celebrated a significant anniversary and couldn't have chosen a better spot, in Austin. The location is perfect, the room spacious and comfy and the staff is very accommodating.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
On behalf of the Hyatt Place Austin Downtown, we thank you for choosing to stay with us on your big day. We hope you had a memorable anniversary in the beautiful city of Austin and we look forward to your future visits!
2 night romance trip Jan 18, 2015
Teri
US
5.0 / 5Outstanding
"A+ for ADA"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Probably the BEST ADA equipped room we have stayed in. If you are traveling to Austin & required assessability for yourself or someone in your party, this HYATT has done it right! Spacious rooms for mobility & totally assessable bathing/showering. Hotel staff assisted us in renting a motorized scooter for our stay & arranged to have it dropped off & picked up. Just so helpful. Also, very nice breakfast included.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
We are so pleased to hear that you were well taken care of and that you enjoyed your time in Austin. Safe travels and we look forward to your future visits!
2 night trip with friends Jan 16, 2015
Joyce
US
4.0 / 5Excellent
"Awesome Stay-cation!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was very friendly. Breakfast buffet was very nice. The pool was a bit cold, wish the temperature was maintained correctly. Otherwise, excellent hotel, I live in Austin 10 miles away from the hotel. I am looking forward to my next stay-cation at this hotel.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
On behalf of the entire team here at the Hyatt Place Austin Downtown, we thank you for choosing our hotel and for the outstanding review. We look forward to seeing you again soon.
1 night family trip Jan 18, 2015
Julian
US
4.0 / 5Excellent
"high class and high toilets"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
staff friendly and accommodating....toilets are way too high to be comfortable
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
Thank you for choosing the Hyatt Place Austin Downtown and for the review; we are sorry to see that we did not meet the 5-star rating but trust that you enjoyed your stay with us.
2 night business trip Jan 19, 2015
barry J
US
4.0 / 5Excellent
"Austin Hyatt Place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Attended events surrounding the Governor's inaugural. Booked this hotel for convenience to the convention center.
Genuine Hotels.com guest review
Response by Hyatt Place Austin Downtown
We thank you for choosing the Hyatt Place Austin Downtown and for your rating!
1 night romance trip Jan 20, 2015
Sylvia
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The experience was great, the manager was very helpful and informative beyond her duty
Genuine Expedia guest review
Response by Hyatt Place Austin Downtown
On behalf of The Hyatt Place Austin Downtown, we thank you for your rating!
Other trip Jan 22, 2015
A Traveler
US
4.0 / 5Excellent
"Excellent locstion"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Valet parking was backed up but inside the staff did everything to make us feel welcome. Check in was quick and well done. Room was clean and comfortable. Valet parking was quick when car was requested.
Genuine Expedia guest review
Response by Hyatt Place Austin Downtown
Thank you for choosing the Hyatt Place Austin Downtown and for the review. We appreciate your comments and will be sure to share them with the team.
Other trip Jan 22, 2015
Senior Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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