All hotels in Mexico City, Distrito Federal, Mexico
1 room, 2 adults
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Av. Paseo de los Tamarindos No. 98, Col. Bosques de las Lomas, Mexico City, DF, 05120, Mexico, ‏‎800-491-6126
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4.7 / 5Outstanding

Score breakdown (from 119 reviews)

Average rating for:

  • Cleanliness
    4.9
  • Service
    4.7
  • Comfort
    4.9
  • Condition
    4.9
  • Neighborhood
    4.8
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5.0 / 5Outstanding
"everything excellent but the noise of my neighbors"
The hotel is right in front of the offices I was working. I asked for dinner and everything I had was delicious. The only thing that I can comment and complain about it, it is that I could hear what was going on, on the other side of my room and that kept me awake until they got to sleep.
Genuine Hotels.com guest review
1 night business trip Apr 29, 2015
Rodrigo
US
5.0 / 5Outstanding
"Very nice location ."
The location is nice I feel saved when I was in the hotel and excellent food.
Genuine Expedia guest review
Other trip Apr 20, 2015
Virginia
US
5.0 / 5Outstanding
Highly reccomended ! Great ambiance and huge rooms
Genuine Expedia guest review
Other trip Mar 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Suite 217"
Stayed in master suite 217 for the 2nd time and it has noise from the street in the morning and it takes about 5 minutes for hot water to come out in the shower.
Genuine Hotels.com guest review
3 night romance trip Mar 19, 2015
Ber
US
5.0 / 5Outstanding
"Fantastic!!"
Clean, modern and comfortable. Rooms are spacious and well appointed
Genuine Expedia guest review
Other trip Mar 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel in Mexico City - no complaints"
This hotel is very pleasant - quiet and comfortable, wonderful staff, good food. Everything just worked - TVs in bedroom and in bathroom, great shower with good water pressure and design so that water doesn't leak all over the floor, huge bathtub, HVAC that is efficient and quiet, minibar that doesn't buzz, comfortable beds with clean cozy linens, nice lighting with multiple settings, blackout curtains that work electronically and actually block light, sleek but soothing decoration. Windows don't open, but the room air was fresh. Every staff member was helpful and friendly. Location is beautiful, but definitely a drive from downtown.
Genuine Hotels.com guest review
4 night romance trip Mar 5, 2015
A Traveler
US
4.0 / 5Excellent
Well designed lobby and guest rooms. Excellent amenities. Very good quality and selection of restaurants and shops in the attached shopping mall. Convenient location fo our business purposes.
Genuine Expedia guest review
Other trip Feb 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location for Santa Fe meetings"
Great breakfast and free internet included in rate. Awesome bathroom, electric curtains, courtesy guacamole and chips, etc. Great value! Conveniently located in Mall with great restaurants, movie theater, stylish stores like Brooks Bros.
Genuine Expedia guest review
Other trip Feb 8, 2015
Business Travel
US
5.0 / 5Outstanding
"Design meets comfort"
Our stay at the Live Aqua was extraordinary. This is a hotel that has a design an atmosphere to rival the most acclaimed hotels in this arena (think W, Paramount at NY). However, as a big difference to the "Design based" group, it is also incredibly comfortable. Rooms are spacious, beds are luxurious (down pillows and duvets provided standard... with other alternatives available on request). None of the looks great but who in their right mind would do this (think of tub in the middle of the room that you freeze in). Breakfast was delicious and made to whim. Would definitely stay there again and again.
Genuine Hotels.com guest review
1 night romance trip Jan 31, 2015
Xavier
US
5.0 / 5Outstanding
Wonderful experience, great helpful staff. Would definitely stay at the hotel again
Genuine Expedia guest review
Other trip Dec 24, 2014
Garry
US
5.0 / 5Outstanding
"Home away from home"
The hotel has a great design, fantastic service and fenomenal food. It is one of the best hotels in Mexico City
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Good enough for business trip..."
This is a beautiful almost new hotel. Front desk people welcome you in a nice and very friendly way. All the associates are very kind and open to make you feel special. Their menu is poor but the food is good. Our server at their restaurant was beyond our expectation, he was awesome. Valet parking people also were fantastic. For the money you pay to stay here, they should complement at least a bottle of water and coffee inside your room per day. Over all, I will suggest this hotel if you need a place to rest or do business in this Mexico City area.
Genuine Hotels.com guest review
2 night business trip Oct 10, 2014
deyanira
US
4.0 / 5Excellent
"Live Aqua Santa Fe, Mexico D.F."
Beautiful Hotel in one of the city main busines district. Room are very confortable and spacious, basthroom is huge !! The king size bed is really comfortable. Room service menu does not offer much variety and it is too much Mexican cousine oriented. Something to improve in the vallert parking, I arrived at 11 PM and nobody was able to take my car, I had to enter in the lobby and ask for help....
Genuine Expedia guest review
Other trip Aug 28, 2014
Riccardo
US
5.0 / 5Outstanding
"Amazing hotel"
Spectacular! From the lobby to the rooms, the service was beyond great and the spa well just wonderful!
Genuine Hotels.com guest review
1 night trip Jul 12, 2014
LC
US
3.0 / 5Good
hotel accommodation are pleasant and pleasing, staff are nice but are short in providing the caliber of service for this facility
Genuine Expedia guest review
Other trip May 26, 2014
avi
US
5.0 / 5Outstanding
"Super modern Hotel"
Loved the hotel, it's absolutely beautiful decorated, so original.
Genuine Expedia guest review
Other trip May 18, 2014
Cristy
US
4.0 / 5Excellent
"Great taste in the details"
A peculiar atmosfere all over the place, so quiet in a loud city
Genuine Expedia guest review
Other trip Apr 14, 2014
jorge
US
5.0 / 5Outstanding
"Excelent!!!"
Everything about this Hotel us just Great!!!
Genuine Hotels.com guest review
1 night business trip Mar 26, 2014
A Traveler
US
4.0 / 5Excellent
"Great Hotel"
Beautiful rooms, clean, great location.
Genuine Hotels.com guest review
3 night trip Mar 27, 2014
A Traveler
US
4.0 / 5Excellent
"Great Hotel Mexico City"
Was a short business trip, Excellent hotel. Will recommend to my clients.
Genuine Expedia guest review
Other trip Jan 27, 2014
Angel Ramirez
US
5.0 / 5Outstanding
"Gorgeous designer hotel!"
My stay at the Aqua Hotel was wonderful. The rooms are beautiful, the design of the hotel is fantastic, and the food was delicious. I will definitely be staying there any time I travel to Mexico City!
Genuine Hotels.com guest review
2 night business trip Dec 9, 2013
A Traveler
US
3.0 / 5Good
The hotel is ok for the price you are paying. Its not a luxurious hotel. They do not have a 24 hour room service which for me is important. They don't have a spa either. But its a good rate for NYC.
Genuine Expedia guest review
Other trip Nov 24, 2013
Alejandro
US
3.0 / 5Good
Unfortunately the hotel had a "hot water" issue that created a long delay in our "day start". There was no hot water available due to technical problems. No apologies were received from their staff!
Genuine Hotels.com guest review
1 night trip Nov 6, 2013
A Traveler
US
4.0 / 5Excellent
"posh neighborhood"
very good service and helpful staff. still working some of their processes out, i was billed for items i pre-paid. process mistake not deliberate but check your bill.
Genuine Hotels.com guest review
6 night business trip Oct 20, 2013
A Traveler
US
5.0 / 5Outstanding
"Great!!"
Great service and the hotel was beautiful!!
Genuine Hotels.com guest review
1 night business trip Sep 26, 2013
Marcela
US
3.0 / 5Good
"Great business hotel with service kinks"
While the hotel itself was beautiful and very comfortable, the quality of service was extremely lacking. While the staff was VERY kind and wanting to help, they just didn't know what to do, or how to do it. Perhaps this is just growing pains, as this is a new hotel in the area - I will try them again in the future.
Genuine Expedia guest review
Other trip Feb 28, 2013
WorldTraveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Good hotel but terribly slow internet"
The internet in the room was terribly slow (less then 0.5 MBPS). Sadly, when I travel, the only critical delivery a hotel must make is: room cleanliness, comfortable bed and internet quality as I need to work while travelling. I had to rely on my mobile phone internet connection to continue working. Suggest the hotel consider testing internet connections in room to ensure at least 5 MBPS is available there. Lots of quality and low cost service options in Mexico are available to help out.
Genuine Hotels.com guest review
2 night business trip Jun 10, 2015
Serge
CA
5.0 / 5Outstanding
"Amazing"
Nice
Genuine Hotels.com guest review
2 night romance trip Apr 10, 2015
José Ramón
MX
5.0 / 5Outstanding
"Incredible hotel"
Everything was Perfect!!!
Genuine Hotels.com guest review
2 night business trip Jan 20, 2015
mariana
MX
5.0 / 5Outstanding
Great weekend, inside a luxury shopping mall. Great decoration. We had a Master Suite and it had a amazing bathroom with a separate bathtub with i truly enjoyed. This rooms has 3 different ambiances, the living room with a separate half bathroom, the main bathroom with a beautiful bathtub and the bedroom. I personally loved the electric blinds.
Genuine Hotels.com guest review
2 night romance trip Jul 11, 2014
Maria
MX
4.0 / 5Excellent
"Super trendy"
One of the best hotels in mexico city .
Genuine Hotels.com guest review
2 night trip Apr 11, 2014
A Traveler
MX
5.0 / 5Outstanding
"Excelent service"
Everybody was incredibly nice. And dinner was great.
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2014
A Traveler
MX
5.0 / 5Outstanding
Great escape love this hotel
Genuine Hotels.com guest review
1 night romance trip Nov 14, 2013
Mariana
MX
5.0 / 5Outstanding
"Excellent hotel"
Completed in late 2012. Trendy design & furnishings. One of the best hotels in the city. If you need to stay in this area (primarily business), then this is the hotel. Expect to pay a premium ($320+ / night) but the proximity to Cisco, Microsoft, BMW, etc. is worth it.
Genuine Expedia guest review
Other trip Jun 28, 2013
A Traveler
CA

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"hotel de 1a"
excelente!! todo limpio, bien ubicado, con amenities cercanas
Genuine Hotels.com guest review
2 night family trip Jul 10, 2015
MIGUEL
MX
5.0 / 5Outstanding
"Excelente calidad humana."
Nos encanta la atención del personal, desde la llegada hasta el momento en que te vas. Recomendado ampliamente. nos encanta también porque esta junto al centro comercial con excelentes restaurants.
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
RAFAEL
MX
5.0 / 5Outstanding
"Altamente recomendado"
Excelente !!
Genuine Hotels.com guest review
1 night romance trip May 24, 2015
A Traveler
MX
5.0 / 5Outstanding
"Excelente opcion"
Es un excelente hotel con excelente servicio.
Genuine Hotels.com guest review
1 night business trip May 20, 2015
Alejandro
MX
5.0 / 5Outstanding
"escapada en pareja exelente"
exelente, aunque el spa, estaban algunas coisas descompuestas y con moo en la alberca y baños.
Genuine Hotels.com guest review
1 night romance trip Mar 22, 2015
Jorge
MX
5.0 / 5Outstanding
Excelente Hotel. ,,,,,,,,,,,,,,
Genuine Expedia guest review
Other trip Mar 25, 2015
Jorge
MX
3.0 / 5Good
El Hotel esta moderno limpio pero para el precio hay mejores en Santa Fe.
Genuine Expedia guest review
Other trip Mar 22, 2015
A Traveler
MX
5.0 / 5Outstanding
"Diseño y ubicación"
Excelente hotel, muy buena ubicación, muy buen servicio.
Genuine Hotels.com guest review
1 night romance trip Mar 14, 2015
Jesus
MX
5.0 / 5Outstanding
"excelente hotel"
Excelente hotel, excelente servicio y muy buen buffet de desayuno. Lo único que no nos gustó es que el baño tiene cortinas y no cierran completamente ni el paso de la luz ni los bordes, ya que se puede ver hacia adentro
Genuine Hotels.com guest review
1 night romance trip Feb 27, 2015
Roberto
MX
5.0 / 5Outstanding
"Para repetirlo cada año."
Fue una escapada romántica y es la segunda vez que vamos ahí. Espectacular todo en realidad.
Genuine Hotels.com guest review
1 night romance trip Feb 20, 2015
Jose Manuel
MX
5.0 / 5Outstanding
"excelente"
Muy bien todo
Genuine Hotels.com guest review
2 night business trip Feb 20, 2015
miguel angel
MX
5.0 / 5Outstanding
"Súper cómodo y bonito increíble el diseño"
Súper lugar muy cómodo y muy bonito bien ubicado en el corazón de bosques y santa fe! Buen precio y diseñado pensando en todos los detalles
Genuine Expedia guest review
Other trip Feb 17, 2015
alonso
MX
5.0 / 5Outstanding
"Excelente servicio e instalaciones agradables"
Me encanto el concepto, la decoración y los detalles hacen la diferencia, definitivamente volvería a ir
Genuine Expedia guest review
Other trip Feb 16, 2015
Jorge
MX
5.0 / 5Outstanding
"muy acogedor"
un hotel nuevo y muy bonito
Genuine Hotels.com guest review
1 night business trip Dec 4, 2014
Ramon
MX
4.0 / 5Excellent
"Bien ubicado"
Caro para lo que es. Está bien ubicado al lado del centro comercial Buen restaurante, el Nobu aunque esta fuera del hotel El spa es muy bueno ir temprano para usar sus instalaciones.
Genuine Expedia guest review
Other trip Jan 9, 2015
jose
MX
5.0 / 5Outstanding
"exelente"
exelente
Genuine Hotels.com guest review
2 night family trip Jan 2, 2015
mauricio
CO
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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