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Siem Reap Riverside Hotel, Siem Reap

3 stars
#481, Sivatha Blvd, Vihea Chen VillageSvay Dangkom District, Siem ReapCambodia, ‏‎800-491-6126
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Good3.5 / 5
Value for money
Best value for money
Service
Fantastic service
Breakfast
Tasty breakfast
Pool
Great pool
72See all 72 Hotels.com reviews
From 185 reviewsTripAdvisor Traveller Rating

Siem Reap Riverside Hotel, Siem Reap

Hotel Info: ‎866-539-8117‎

from $15
  • Family Room
  • Deluxe Triple Room
  • Deluxe Twin Room, 2 Single Beds
  • Deluxe Double Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 37 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-Midnight
  • Check-out time is Noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 15

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport pickup (available on request) *

Parking

  • Free self parking

Offsite

  • Area shuttle *

  • Shopping center shuttle *

Also known as

  • Riverside Hotel Siem Reap
  • Riverside Siem Reap
  • Riverside Siem Reap Hotel
  • Siem Reap Riverside
  • Siem Reap Riverside Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

This property does not have elevators.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 10 per night

Area shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
Things to do
  • Outdoor pool
  • Children's pool
  • Spa services on site
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas
Working away
  • 24-hour business center
  • Conference space
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • 21-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Rooftop Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Pool Bar - This poolside bar specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Siem Reap Riverside Hotel, Siem Reap’s small print

Also known as

  • Riverside Hotel Siem Reap
  • Riverside Siem Reap
  • Riverside Siem Reap Hotel
  • Siem Reap Riverside
  • Siem Reap Riverside Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

This property does not have elevators.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 10 per night

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 72 reviews

Siem Reap Riverside Hotel, Siem Reap
Outstanding5.0 / 5
exellent in all phases
great service, great food, great staff, clean well located
5 night trip
Siem Reap Riverside Hotel, Siem Reap
Poor1.0 / 5
service was rude and I lost money on this booking
Location not convenient to Old Market (add $10 per day for tuktuks into town), undeveloped section of river. Upon my arrival staff claimed they didn't have my booking and made little effort to make me feel welcome. The booking did come through, paid in full, two nights in a single room with one full-size bed. The woman then told me they didn't actually have the room I'd booked because somebody else had made a reservation for it. I explained that I had already paid for the room and she grew exasperated with me for wanting the room/bed I had paid for. At one point another couple walked by the reception area and told me they had had the same problem - paying for one room and then showing up to be offered an inferior room. I asked the hotel to at least help me find another hotel for a similar price with a full size bed. They were extremely reluctant. The woman kept trying to get me to come see the room with the twin size bed, but the more she tried to convince me it would be ok - even though it was not the room I had paid for - the less I wanted to stay. She told me they knew of another hotel down the street where I could have a full-size bed, but she warned ominously I "might not like it" and that I'd have to walk back here to get free breakfast. By this point, I didn't trust her at all to choose a room for me, and I decided it was worth it to leave, count my losses (knowing I would not be refunded for the two nights' stay), and find a room elsewhere.
2 night trip
Siem Reap Riverside Hotel, Siem Reap
Outstanding5.0 / 5
Good hotel especially for the price!
Breakfast was simple but surprisingly good.
4 night family trip
Siem Reap Riverside Hotel, Siem Reap
Good3.0 / 5
It was the middle of the hot season. The AC didn't work. There was no WiFi reception. Considering it was 42C, the fact that the AC didn't work consistently is a big negative.
3 night trip
Siem Reap Riverside Hotel, Siem Reap
Excellent4.0 / 5
Good value & Great Staff
Staff was very nice and accommodating. Only real complaint was the lack of clothes storage in the room .... only a shelf and rack with hangers located in the bathroom, no luggage stand either. That was the only complaint. We will be back.
7 night family trip

See all reviews

Siem Reap Riverside Hotel, Siem Reap

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