"Great hotel--especially for the price!"
We really enjoyed our stay at the Maria Bonita! The location is great--just a 5 minute walk from the Am. Consulate. Plenty of restaurants nearby. When you're stuck in Juarez for a week, you're very happy to have a comfortable hotel with a pool & game room.Genuine Hotels.com guest review
"Alvaros American Wifes opinion"
We stayed at Maria Bonita for a week for Consular Business. The main thing I didnt like was pillowtop matresses were advertised but our room had very cheap hotel matresses. Otherwise the place is very beautiful, service was EXCELLENT, and area was not scary or dangerous feeling at all. Oh and the Wifi is pretty decent...Genuine Hotels.com guest review
"The best hotel in Ciudad Juarez"
The receptionists are excellent at the front desk. Only on of the waiters did not give good service, but the rest was excellent to me.Genuine Hotels.com guest review
Great location. Very beautiful hotel with great service.Genuine Hotels.com guest review
"Best Hotel in the area."
This hotel was very nice! The taxi that drove us from El Paso to it, told us this was the best hotel from them all. My husband and I were there for our NVC interview at the consulate in December and felt safe, comfortable & relaxed. Their breakfast is pretty good. Across the street from the mall. We enjoyed the hotel's indoor pool & bar drinks were […] real good! The interior design was beautiful & their staff too. The only down part to my experience was that it was a bit noisy since the hotel has several event halls including 1 in the 3rd floor among the actual guest rooms which caused it to be noisy @ nights. Read moreGenuine Hotels.com guest review
It was amazing. Our second time staying here. I live in the US and my husband lives in juarez. We stay at this hotel every time i visit. Its beautiful. The staff is so helpful and nice. Some even speak English. Pool is awesome. Breakfast is wonderful. Restaurant is great. Hotel is clean. Many more trips to come for Maria Bonita!!Genuine Hotels.com guest review
It was better than I thoughtGenuine Hotels.com guest review
Customer service was good except for security which is very rude. Michael needs to improve on that. Other than that it was good.Genuine Hotels.com guest review
Not the room I requested. Still a nice place to stay.Genuine Hotels.com guest review
Everything was great. The breakfast is a great extra!Genuine Expedia guest review
"Very nice hotel and very close to the US embassy"
I highly recommend Maria Bonita Hotel, excellent service very close to the US embassy in Ciudad Juarez. It took me a while to decided to choose for this hotel since I started searching for a safe place to stay two months before my interview at the Consulate in Ciudad Juarez. I read every single review from most of the hotels close by and I couldn't […] choose a better one then this Hotel. As soon as you walk in you can see the hospitality and the service that they provide. All the information that was provided to me when I booked the hotel it is true. Free breakfast from 9-7 am which includes coffee, orange juice, chilaquiles, fried beans, fresh fruit, cereal, and bread. For me this was more then a decent breakfast, no need to go out and spend more money. but of course it is up to the people that might want to eat more. They have breakfast buffet in the restaurant in the first floor but you have to pay for it. They have indoor pool, and they also provide you with a free GYM facility just across the street. If your travel is related to the Consulate interview there is no better place to stay. Very safe and close to the consulate. Also there are several places to eat including the mall across the street and near by. 100 % recommended! Read moreGenuine Expedia guest review
Very nice hotel, nice staff, delicious meals, would definitely recommendGenuine Expedia guest review
Coffee before 7am would have been nice. Staff was awesome,place was clean and slept great!Genuine Expedia guest review
"Family Visit for Immigration"
I found the hotel to be great for our family. We stayed for 1 week, and felt like all the staff did there best to make us comfortable. We traveled with our 2 year old and she loved the indoor pool, and rec room (even if it was only to go and watch the TV on a couch and not on the bed in our room). The food was fantastic with a hot breakfast every morning, […] and access to the on site restaurant. We did have to pay a fee for the refrigerator in the room, but it was worth it especially traveling with a small child. The only down side was that we were the room closes to the street and right above there banquet hall, so we had some noise. On Friday and Saturday nights I thought I should have brought ear plugs, but I called the front desk and noticed the noise level changed from the parties almost immediately. The hotel offered a free taxi ride in the early morning to the US consulate, and later in the day they have an onsite taxi to pay for a ride anywhere in town. The mall across the street was great, with a movie theater and restaurants. The only problem was when you want to walk, which you can, you just have to be super careful. Those streets are not made with pedestrians in mind. Overall we were very pleased with the hotel. Read moreGenuine Hotels.com guest review
From the manager, kitchen staff, securities, front desk, computer techs., the guy that washes the cars, etc.. everyone was exceptional. The best service.!! All staff was great!!! My stay at this hotel was the best, i was treated like family.Genuine Expedia guest review
Staff was always friendly n ready to assist the guest. Any time i ned it anything, from water to assistance w/computers they were ready to help me. My experience in this hotel was the best. They even have a small Chappell, n they provide transportation to consulate. I absolutely recommend this hotel. ....Genuine Expedia guest review
"Beautiful Spanish Style Setting"
Hotel Maria Bonita very Clean, Hospitality was great, Room Service was Fast and Courteous. Food was authentic and very good. Taxi Service to and from the Consulate for Free! I would reccomend this hotel to anyone that wanted a nice stay in a Spanish Style Hotel. 5 stars is exactly what you get with this hotel.Genuine Hotels.com guest review
"It was awesome.....people are kind."
We had a great experience with every single employee. People are nice....rooms are clean...the food is good. I would recommend this hotel and if I ever come back to Juarez with my family this will be where we will stay. Close to everything --- my husband and I walked everywhere.....we were made to feel at home. Thanks Hotel Maria Bonita and expedia […] !! Read moreGenuine Expedia guest review
Very Clean, Nice and Quite placeGenuine Hotels.com guest review
"Bad hotel !!"
Bad service !! Electricity went out twice !! They kept changing there rules !! Would not stay there ever again !!Genuine Expedia guest review
The system to program key was down from like 4 hours so ye need someone to open the room for us Swimming pool was dirtGenuine Expedia guest review
My husband and I stayed there mainly because of the ammenities it claimed to have, but they were dissapointing. A lot of the equipment in the game room was broken, the indoor pool was hot and dirty. To use the gym, you had to walk to the mall. Also, the service at the restaurant inside was poor & even rude. This is not a good place at all for internet […] connection. I must say it was safe, and we got good service from 2 employees. It also has 24 hr security, so that i must say was the highlight of the hotel. Read moreGenuine Hotels.com guest review
Very clean and saleGenuine Hotels.com guest review
I took a short two night trip to ciudad Juarez to see my fiance who was recently deported. Growing up in the us I was nervous about going to Mexico for the first time. The staff was amazing, the spoke perfect English, the restaurant was amazing, the breakfast was good and filling. The pool was clean and warm. The hotel was across the street from a mall […] and a movie theatre. I absolutely loved this hotel and would definitely recommend! I will stay again and again and again. Read moreGenuine Hotels.com guest review
Very nice hotel staff is very helpfull, 2 bad things buffet lunch included is very bad can only eat the fruit, probably so you can pay for lunch at their restaurant and wifi doesn't work should not be advertice as included.Genuine Expedia guest review
The hotel itself is beautiful and our rooms were very clean and nice. One thing is the smell in the bathrooms, I would recommend using a deodorizing cleaner or more scented cleaners. The beds were comfy and very clean. My daughter had a lot of fun in the pool and enjoyed their breakfast. It was a great stay.Genuine Hotels.com guest review
Great hotel clean rooms and good food. I spend three days in this hotel and was also close to the mall and many restaurantsGenuine Expedia guest review
"Maria Bonita hotel"
The hotel is good, I stayed 5 days and it was a great experience, I would definitely recommend it to anyone who is going to ciudad JuarezGenuine Hotels.com guest review
This was the first time I stayed on this hotel. Choose it based on location (very close to Las Misiones, a nice mall) and price. Was pleasantly surprised for Maria Bonita Consulado hotel. Check in was fast. The room was clean and had enough amenities. Flat TV 32 inch. The room didn't have bath tub or jacuzzi but there are other rooms available including […] that. The free breakfast was tasteful and enough. Not a lot of variety but what they include is very good. There is a indoor pool. Not big but enough for a quick splash. Check out was fast. All the time the employees were very courteous and eager to help. I definitely will stay again. For the price this hotel is hard to beat. Read moreGenuine Expedia guest review
Bathroom water had no pressure, room walls paper thin you could hear loud and clear next doors conversation. Events all weekend, no rest. People walking thru the Halls ALL NIGHT.Genuine Expedia guest review
It would be wonderfull if they have a suttle to the clinics, finger prints and Consulado buildingsGenuine Hotels.com guest review
We stayed at the hotel for 5 nights due to my husband's visa interview at the US consulate and we couldn't have been more happy with our stay. Staff was helpful and courteous. The hotel was gorgeous and our rooms were very clean. The restaurant in the hotel has amazing and delicous food! If we ever go back, this is where we will be staying! :)Genuine Hotels.com guest review
"Perfect except the "free bkfst""
Everything was perfect except that they dont tell you that the free breakfast is serve from 7-9 am. Also, it is a mini buffet kind of a continental breakfast. After that you have to buy the buffett.Genuine Hotels.com guest review
Had a great time, staff was very friendly and helpfulGenuine Expedia guest review
"Hotels consulate stay"
Was a great stay they even honored my expedia discount on an extra room I neededGenuine Expedia guest review
"One day stay exellent hotel"
The staff where so helpfull,and the hotel facilities are in very good condigions,but what was the best the indoor pool.Genuine Expedia guest review
I was very satisfied for the service and peopleGenuine Hotels.com guest review
I was very happy.Genuine Hotels.com guest review
"close to a mall"
It was a beautiful hotel. The pool was out of order for two days which was very disappointing and they did not have a printer available for customer use.Genuine Hotels.com guest review
"Nice Hotel within couple blocks from the Consulate"
Very friendly service and most important the food is pretty decent at an affordable price.Genuine Expedia guest review
My family and I loved this hotel. It is beautiful, staff was friendly , rooms are nice and fancy and the breakfast buffet was awesome very delicious and fresh...we come back everytime.Genuine Hotels.com guest review
"NIce hotel in nice area"
Everything was very clean. The staff was very helpful. I understand very little Spanish, but the staff at the counter was very nice and accommodating. The area of town was pretty clean and modern. I felt very safe while visiting the mall across the street. The food at the hotel restaurant was just ok. The service at the hotel and restaurant was great. […] The US Consulate was just down the street, within walking distance. Read moreGenuine Expedia guest review
"Great place to stay"
Very clean, beautiful hotel with an excellent staff. A nice change from what I'm used to in Juarez.Genuine Hotels.com guest review
"Great and Comfortable Stay!"
Maria Bonita is a relatively new hotel near the U.S. Embassy in Juarez. It is a beautiful hotel. It thrives in comfort and hospitality. My family and I stayed for 7 days and we enjoyed each and every day. The hotel staff is very helpful and friendly. The hotel restaurant has great food! We enjoyed our dinner there every night. The rooms are very comfortable. […] The indoor pool has warm water and it is very pleasant to swim in. The hotel is across from the Las Misiones mall, a great place to go for a walk, for food and for shopping. Taxi service by Sitio Las Misiones is a very reliable service. Taxis are usually in the hotel parking lot ready to serve 24 hours a day. We used them extensively and we felt very comfortable in them. Overall we had a great time staying at this hotel and we definitely would stay there again. We recommend it. Read moreGenuine Expedia guest review
"Nice on the outside. Everything else is terrible!!"
The service is horrible and there are way too many problems.We booked a double bedroom and ask to be switched to a single room but they were unreasonable and we didn't get it.The WIFI is very very slow and they didn't fix it.The wind was getting in the room from the turned off a/c.So smells from the outside came to the room.They sent the security guard […] and said the maintenance guy will come.Nobody showed up.The walls are so thin that you can hear everything in the other rooms.Including bath room noises.We found hair stuck in the bath from previous guest.The towels are so used up that I had to bring the supervisor and show him.The complementary breakfast is not the same as the other Maria Bonita.They give continental breakfast.I demanded the same buffet I always get in the other Maria Bonita.The supervisor which has terrible people skills said that because I reserved through Hotels.com I only get the continental breakfast.My reservation letter does not specifies that.They just do it to save money and nickle and dime the guest.The area where they serve the continental breakfast is packed.No tables available and a long line of people waiting.So you have no option but to pay for the buffet.We got the regular buffet and they brought coffee in broken cups. I ask to replace them and he came back with other broken cups.He told me that all the cups are broken.I took a picture of one because they just glue them when they break. The food is not even close to the other Maria Bonita Hotel Read moreGenuine Hotels.com guest review
"NO good for long stays"
We stay 9 days on the hotel, the first days were everything OK, but after the 4 day, the service was weak. two days they don't cleaning the room, and always miss something, ex. water, toilet paper, shampoo, soap, etc. Also, they don't have enough personnel for the breakfast area, on Sunday the place was full and only one person was refilling the food, […] helping people, it wasn't enough. Read moreGenuine Hotels.com guest review
"Very Relaxing hotel"
This hotel is very pretty and clean inside and out it is walking distance from consulado and a local mall . The staff is very helpfull edpecially the young man at the front door . The pool is very clean and relaxing and the jacuzzi just takes out all the stress from going to el consulado.Genuine Expedia guest review
"We Really Love This Hotel.."
Just the guy that serve the breakfast he was really slow..Genuine Hotels.com guest review
Great stayGenuine Hotels.com guest review
The stuff is pretty kind, the facilities are good, the pool was no as good as I expected, it had a strange smell, rooms and location are good, the free breackfast is acceptable, the hotel had a problem with the energy so there were no electricity neither water pressure for around 6 hours, it happened a couple of times the first day, then they fix the […] problem. I have been at the other Maria Bonita at Juarez and I think it's much better, however I would recommend both. Read moreGenuine Expedia guest review
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