My family and I loved this hotel. It is beautiful, staff was friendly , rooms are nice and fancy and the breakfast buffet was awesome very delicious and fresh...we come back everytime.Genuine Hotels.com guest review
"Great place to stay"
Very clean, beautiful hotel with an excellent staff. A nice change from what I'm used to in Juarez.Genuine Hotels.com guest review
"Nice on the outside. Everything else is terrible!!"
The service is horrible and there are way too many problems.We booked a double bedroom and ask to be switched to a single room but they were unreasonable and we didn't get it.The WIFI is very very slow and they didn't fix it.The wind was getting in the room from the turned off a/c.So smells from the outside came to the room.They sent the security guard […] and said the maintenance guy will come.Nobody showed up.The walls are so thin that you can hear everything in the other rooms.Including bath room noises.We found hair stuck in the bath from previous guest.The towels are so used up that I had to bring the supervisor and show him.The complementary breakfast is not the same as the other Maria Bonita.They give continental breakfast.I demanded the same buffet I always get in the other Maria Bonita.The supervisor which has terrible people skills said that because I reserved through Hotels.com I only get the continental breakfast.My reservation letter does not specifies that.They just do it to save money and nickle and dime the guest.The area where they serve the continental breakfast is packed.No tables available and a long line of people waiting.So you have no option but to pay for the buffet.We got the regular buffet and they brought coffee in broken cups. I ask to replace them and he came back with other broken cups.He told me that all the cups are broken.I took a picture of one because they just glue them when they break. The food is not even close to the other Maria Bonita Hotel Read moreGenuine Hotels.com guest review
"NO good for long stays"
We stay 9 days on the hotel, the first days were everything OK, but after the 4 day, the service was weak. two days they don't cleaning the room, and always miss something, ex. water, toilet paper, shampoo, soap, etc. Also, they don't have enough personnel for the breakfast area, on Sunday the place was full and only one person was refilling the food, […] helping people, it wasn't enough. Read moreGenuine Hotels.com guest review
"We Really Love This Hotel.."
Just the guy that serve the breakfast he was really slow..Genuine Hotels.com guest review
Great stayGenuine Hotels.com guest review
We stayed for 5 nights for a consulate appt. The room was large and clean. The restaurant on the first floor is great with great service from everybody. Noemi was one of the servers at the restaurant. When I first book the hotel I could make up my mind between the Ibis and holiday inn, but let me tell you it was the best hotel in the area with great […] prices. They also have a salon on site where I had my hair done. Accross the street you have McDonald and a mall with anything you need to buy. You can walk to the clinics, finger print appt and interview appt. The hotel will provide free taxi service before 7 am, which you will need when you go to the physical appt. overall, it was a great trip. Read moreGenuine Hotels.com guest review
"Visit to the Counsulate"
It was really AWESOME!. The staff was very corteus, the breakfast was good and the hotel was very nice. It was close to the clinic, finger prints and the US consulate, like 5-10 minutes walking.Genuine Hotels.com guest review
This is place is very nice. I enjoyed it. I had a hard time sleeping in their beds. The pillows were not something I am used to. I used memory foam for both pillow and mattress. But otherwise, it was very nice. Food was great and everyone was very nice and attentive to requests. I am staying here next time I am in Ciudad juarez.Genuine Hotels.com guest review
reservation was not repected had to paid 30 dlss extra in order to get a bath tub room, infomation is not accurate on internet page. No ice on near the room pillows were hard as brick and the construction out side and service personnel for rooms themselves are quite noisy.Genuine Hotels.com guest review
The service was great and the room was very clean and comfortable.Genuine Hotels.com guest review
"I could stay There nexo time ."
Clean, comfortable, friendly Stuff! Convenient restaurant, security,.. we spend good time in the play room while I did my laundry . The swimming pool is Ialways ready to enjoy! It is a walking distance to the mall and to the American Consulate.Genuine Hotels.com guest review
"Excellent service and location"
Very close to the US Consulate and Clinics, right across from a big shopping mall, delicious food at the Hotel's restaurant, the staff is wonderful and attentive, heated indoor pool. Great place to stay. I only recommend they update the mattresses. The City is not as bad as the news make believe. We had only good experiences.Genuine Expedia guest review
"great service great people"
i want to thank maria bonita for there great service we went there for my husbands interview for immiration. hotel very close to everything clinic,finger print clinic and close to the embassy. i really recomend this hotel its one of the nicest hotel around that area.shopping mall next to it at waling distance and all kinds of restaurants..Genuine Hotels.com guest review
maria bonita is an amazing place to stay in... the hotel staff are really nice and attentive to you. they will provide you anything that you might need. the best hotel around the us consulate.Genuine Expedia guest review
"NICE,AND VERY CLEAN HOTEL,AND HELPFULL STAFF"
I VERY RECOMENDED,NICE AND BEAUTIFUL HOTEL AND STAFF ARE VERY HELPFUL AND NICE, I GIVE A 5 STAR AND THE FOOD IS VERY GOOD AMD CHEAP.Genuine Expedia guest review
Nice stay no complaints friendly staff, good location near U S ConsulateGenuine Expedia guest review
"Really Nice hotel"
I love Maria bonita hotel, the hotel is rooms are very clean and the staff is very nice. I strongly recommend this hotel :-)Genuine Expedia guest review
"Good price location and service"
Nice place with some luxury features excellent service and great location lots of places to eat and shop, the only thing I didn't like was that you can hear a lot of noise from the street or some times from the hallway. Ahh! Another plus was the indoor pool, will be better if the let it open 24 hrs, (it's close during the nightGenuine Expedia guest review
"Lovely Hotel, Excellent Service"
I am a well-traveled American woman and must admit I was pleasantly surprised. This was my first time to Juarez and my expectations were low because of news reports about crime, violence,and drugs. The Hotel Maria Bonita de Consular is wonderful, particularly for business people and families. Rooms, public areas and service exceeded expectations. Hotel […] restaurant and bar were very good. And although this is a Mexican owned chain, most of the staff speak at least some English. There are popular American TV shows (HBO, AXN, WB)in English in the evenings. Only three things to take note of : 1) taxis from airport (ELP) will try to overcharge you to cross border. We ended up calling American Shuttle (female owned) from the airport shuttle phone area. 2) Visiting businesses? You'll need an F-3 permit stamp obtained at the Mexican border. 3) No clear crosswalks to mall/restaurants etc...take care with the traffic. Read moreGenuine Expedia guest review
"Nice hotel for the price"
Recommend hotel staff very nice and helpful, food was great. Strongly reccommend the breakfast buffet in the restaurant. The hotel room in which i stayed has thin walls i was able to hear people in the hallwaysGenuine Expedia guest review
"Great i stay here all The time"
I have Been staying here for about 6 months. Its great i love itGenuine Expedia guest review
"Awesome place to stay"
The staff were very friendly and the rooms were clean. Would highly recomend this hotel to anyone. We will return.Genuine Expedia guest review
"Nice Place To Stay"
Spend A weekend And It Was A Nice PlaceToStay The Only Problem Was The Wi-Fi Connection Never Could Connect, But Other Than That Is A Very Good Place I Will Recommend ToMy FriendsGenuine Expedia guest review
Overall satisfaction for the priceGenuine Hotels.com guest review
"nice hotel, very clean"
very nice hotel, and frienly staff..the rooms are very clean, good mexican food on the restaurantGenuine Expedia guest review
"Thank you! Maria Bonita Staf at the Consulado"
We feel like home at all time the staf was helpful, courteous and friendly. The hotel was beautiful, clean and safe. The food was real good.Genuine Hotels.com guest review
"Room service and complimentary breakfast"
The food was awful with no taste !!! The service at the restaurant was very poor , ask the waiter to sit at a certain table closer to the t.v and said no because that section was closed and the restaurant was only 10% full ! Secondly I asked for a bottle of hot salsa and brang me a nearly empty Bottle and said because that's all he could find !!!Genuine Hotels.com guest review
i dont like not much servisesGenuine Hotels.com guest review
"Enjoyed the stay. Excellent hotel."
Excellent hotel. Is a fairly new facility, good location. Walking distance to major mall and many nice restaurants.Genuine Hotels.com guest review
"Good place to stay..."
Hotel has a new feel and good service. Need to expand breakfast hours and shuttles hours. I will stay again.Genuine Hotels.com guest review
they are rude and not very freindly the hotel is very nice but they need better staffGenuine Hotels.com guest review
"Look no further, Hotel Maria Bonita has everything"
From the moment I stepped inside Hotel Maria Bonita, I fell in love with its character, its decor, its comfort, and its attentive service. My fiance and I stayed here while we attended to some consulate affiars. It's close enough to walk to the consulate and the medical centers. I must note that we don't mind walking, but I suspect some people may consider […] walking half a mile unthinkable. It's also within walking distance to a mall that has a movie theatre, which was a huge plus for us ( we love going to the movies ). Above all, I really appreciated how courteous and professional in every aspect Hotel Maria Bonita's staff were with us. I would absolutely recommend to all of my friends and family to stay here if Ciudad Juarez is in their travel plans. Read moreGenuine Expedia guest review
"i dont like too much"
i dont like too much, because i reserve this hotel, because i want to use the pool, i call before to confirm. but when i already arrive in the hotel the pool doest not work its very frustration. other this its very very hot. i never use the warm station, but the room are very hot. the water in the shower its very slow and noo i dont like that a few […] water the breakfast just work from 7 to 9 a few hours no too much time./ Read moreGenuine Expedia guest review
Insufficient bathroom counter space,Breakfast hours could be more convienent 6-10, inconvienent auto entry at lobby, Could use baggage assist at lobby check-in,Review food delivery(exterior room service)to deliver right to rooms (not lobby)!!Genuine Hotels.com guest review
The hotel its self is very nice. The staff unpleasent they will not meet your needs. The manager was never on site I always had to talk to him on the phone to fix the problems. Good price but its better to pay a bit more and be satisfied.Genuine Hotels.com guest review
"great hotel for everithing"
overall good...good service in everithing. i highly recommend this hotel...Genuine Expedia guest review
"Great Hotel for the Consulate Experience"
This hotel was quiet and relaxing and in good distance from the Consulate/Clinics. The restaurant on the ground floor offered a great breakfast buffet at a good price. The staff were helpful and the room was well worth the price. I recommend this hotel to any travellers going to the Consulate as a great value for your dollar.Genuine Expedia guest review
I was expecting more, no bath tub, the room was simple.Genuine Hotels.com guest review
"Hotel Maria Bonita consulado"
The hotel it's Very nice and convenient location, the stuf where very attentive and helpful, the room are comfortable, the location it's across from a nice shopping center "mall" with few very nice department stores, and restaurants it's comfortable, convenient and safe. At the hotel they provide a free service to the us embassy, to the clinic and appointments […] you may need, I would defenetly stay here again. There is an office at the hotel where a very kind lady Gides you trough the process to your interview at the consul( all the things the Internet dint tell you!) She help me to put all the papers together and informed me about some other documents that I need! I didn't know , must say with out her advice I would have to muss my interview date . Read moreGenuine Hotels.com guest review
This hotel rocks! From the moment you walk in, you can feel the great costumer service. The room service was always on point. Food quality was great, breakfast and the restaurant in the facility... Definitely a great hotel, I would recommend it to anyone without a doubt. Thanks Team Maria Bonita!Genuine Hotels.com guest review
"maria bonita consulado"
I like this hotel because the service its very nice and the food delicious :-)Genuine Hotels.com guest review
"EXCELENTE SERVICIO Y UBICACION"
MUY BUENA ATENCION, TODO MUY LIMPIO, GOOD BUY FOR THE MONEY.Genuine Hotels.com guest review
"SERVICIO DE PRIMERA"
EXCELENTEGenuine Hotels.com guest review
Très confortable et sécuritaireGenuine Hotels.com guest review
C'est mon Hotel a Juarez , pret de plusieurs restaurants , magasins , endroit sécuritaire. La seule critique négative est l'heure du déjeuner qui est a 7h00 , ce qui est tard pour les heures d'usine.Genuine Hotels.com guest review
Muy buen desayuno y sobre todo muy buen personal, las habitaciones muy limpiasGenuine Expedia guest review
Muy buen hotel, buena ubicacion,facil acceso a centro comercial las misiones Instalaciones de primeraGenuine Expedia guest review
"HOTEL JUNTO AL CONSULADO AMERICANO C.D JUAREZ C."
FUE UNA GRAN EXPERIECIA ESTAR EN UN GRAN HOTEL COMO ESTE, LAS INSTALACIONES ADEMAS DE LA ATENCION DE SU PERSONAL ADMINISTRATIVO, Y TODOS EN GENERAL, UNOS GRANDES SERVIDORES PUBLICOS, LAS INSTLACIONES MUY BIEN EN TODOS LOS ESPECTOS, UNA GRAN COMODIDAD Y ATENCION PERSONAL, FELICIDADES POR TENER ESA GRAN VOCACION DE SERVICIO Y ATENCION, EN LO PERSONAL […] YA ESTOY RECOMENDANDO A MIS AMISTADES Y FAMILIARES SU ESTANCIA EN ESTE BONITO Y AGRADABLE HOTEL MARIA BONITA, LES DESEO EXITO HOY Y SIEMPRE, SIGAN CON ESA GRAN VISION DE ATENCION Y SOBRETODO A NUESRO AMIGO EL MESERO GRACIOANO AYALA, QUIEN TIENE ESE DON DE ATENCION PARA LA GENTE. Read moreGenuine Expedia guest review
"Beau look Mexicains"
J'aime bien le desing de l'hotel qui est très différents des hotels américain et canadienGenuine Hotels.com guest review
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