"Room was far too small!"
Great location! We didn't really care about the size of the room while we stayed in shibuya but this was far too small even for our standards. There was not even a closet and it was difficult to move around for 2 people. Good if you go by yourself but completely different than what you would expect in the US or EuropeGenuine Hotels.com guest review
Great hotel, 10 min. Walking from shibuya station. Room is small but really clean and you have everything u need inside. The staff even left a bag with towels, linnens and robes at the door since ive put the "dont disturb" sign. Receiption team was very nice but didnt know english very well.Genuine Hotels.com guest review
"Nice and clean hotel!"
Yes, the rooms are smaller, But not that small! I had a large suitcase that I kept on the luggage stand infront of the bathroom. I had enough room to walk by, open the bathroom and front room door, no issues. Clean, comfy bed, alcohol gift at check in!, house slippers and robe provided,mini fridge in room. 5 min walk to mark city. Walk through to reach […] subway or walk outside on Main Street. Read moreGenuine Expedia guest review
"Excellent, Excellent Hotel!"
For us was the perfect hotel! If you want to travel to Tokyo, this is the perfect option. It is located at Shibuya, which is an amazing place to stay. It is located just 5 min walking from Shibuya Station. You will be enjoying the famous Shibuya crossing pedestrian, restaurants, shopping malls, and many more. APA Hotel Staff is just fantastic!! Their […] attention and customer service is Excellent! The rooms are clean. They provide you free water everyday. They also offer breakfast for $12 per person. We really liked it! They provide two type of breakfast brunch: Japanese and American Style. We really loved this hotel! Definitely our first option for next time in Tokyo ;) Read moreGenuine Expedia guest review
My husband and I really enjoyed this hotel and neighborhood. There was a lot of things for us to do. I know the room was small but it had everything we needed. We would definitely stay at this APA hotel again.Genuine Hotels.com guest review
"Great location, Nice staffs"
Hotel is 8 minutes walking distance from Shibuya station. Check-in was fast and easy. Hotel staffs speak fluently English and very helpful on info about directions, attractions, restaurants...Room is small (as expected), but, clean and well equipped with small fridge, hair dryer, all toiletries (love Shiseido products. Lol). Bed is small (double) but […] super comfy with duvet. Bottle water (1) was provided daily, so are kimonos and slippers' liners. Wifi is fast and easy to set up. Hotel has just 1 elevator, so you might have to wait a bit longer during morning hour. Many convenient stores (Lawson, Family Mart, 7-11), restaurants, coffee shop (Starbucks and Jean Francois boulangerie are inside Mark City Department store), shopping and department stores (109, Uniqlo...) nearby hotel. Since we used JR Pass daily to travel everywhere around Tokyo, or Osaka, Kyoto...that's why we love this hotel because it's closed to Shibuya station. On the day we checked out, hotel staffs even hold our luggage until late afternoon so we have more time to shop ;-) . Overall, my husband and I, we like this hotel a lot. Beside courteous staffs, this hotel's location is just perfect. We highly recommend this hotel to everyone. Read moreGenuine Expedia guest review
I didn't expect the size of the room to be really compact. Make sure to pack very lightly. The bathroom wasn't what I expected either. You have to get use to their small proportions in every aspect.Genuine Expedia guest review
Convenient to Shibuya albiet at the top of a slight hill after a long day trekking Tokyo I wished it was slightly closer to Shibuya station. Room was small, clean and unfortunately even though I booked a smoking room (all what was available) a non-smoking was not available when I checked in. TV didn't have any English stations. Only one lift was a minor […] pain. Staff were very friendly & helpful to assist me in couriering my 2 large suitcases to my next destination (using Yamato), which arrived the next day. Read moreGenuine Hotels.com guest review
Use of a computer with printer not available.Genuine Hotels.com guest review
"Clean, modern, fair price with awesome location."
I stayed here for 5 nights while in Tokyo. This is a great location next to everything you would want to do in Shibuya. It's about a 5 minute walk to the train station and central the all the shops, bars and restaurants. The alleys behind it are way fun to explore. Like most of Japan, it's pretty clean and the amenities are very nice for it's level. […] The biggest con is that it's small, smaller than my stay in Shinjuku and Kyoto but it wasn't a problem. I would definitively stay here again. Read moreGenuine Hotels.com guest review
"Small but very clean and confortable"
Apa Hotel was shocking tiny especially coming from the US. The place was so small that my wife and I had to put our suitcases in creative places. One on the floor at the entryway and another in space in front of the bed. We thought it would be claustrophobic at first, but we later on really felt very comfortable. It was very cozy since it was small […] yet comfortable. The bed and pillows were firm and we both liked them. The bathroom was small but extremely efficient. And if you've never been to Japan, our room had a bidet toilet seat which most of Japan has. All I have to say is once you try it, you won't want to go back to the normal toilet seat. Clean as can be. Location was awesome. Other than not having a spectacular view, it doesn't get too much better as you are around 6-7 blocks of the busiest intersection in the world. It doesn't get much more central than that. Cleanliness was great and the only thing that could improve with the service is if their English could improve a little. Other than that, the attitude and willingness to help was great. Read moreGenuine Hotels.com guest review
"Tight but everything you need"
My only complaint - no intl adapters for plugs, rooms were expectedly timy and the bar and restaurant was funky.Genuine Hotels.com guest review
"Don't exactly match what the pictures"
Room is extremely small even with the upgrade , front desk staff's English is poorGenuine Expedia guest review
"Nice hotel close to Subway Station."
We stayed in Shibuya and Asakusa this time and will be back next travel in Japan. We like APA Hotel because of the location, comfortable and friendly.Genuine Expedia guest review
"Centrally located hotel in Shibuya"
This business hotel, part of the APA chain, is one of the nicer ones and is up a hill from JR Shibuya station. It's not far from the many attractions of the area, is clean, updated, and a great value. Check in and out is fast and easy, staff are attentive and everything was greatGenuine Expedia guest review
"Great Location and Service"
Location and service is excellent. Rooms are small but it is in Tokyo, Shibuya, Japan so space is limited here.Genuine Hotels.com guest review
"Good Location and Service"
Awesome location and Service. Rooms are small but hey, its in Shibuya,Tokyo, Japan, space is limited here..Genuine Hotels.com guest review
"Great Hotel for it's price."
Staff spoke English and made sure I was satisfied with my stay. Location was perfect for shopping and night life. Night clubs like Club Womb were in walking distance, along with the shopping centers around the Shibuya Train station. Room was small, but I expect that from most hotels in Japan. Definitely plan on staying again.Genuine Hotels.com guest review
"Minutes from Shibuya Crossing"
Nice hotel about 5 minutes from Shibuya Crossing. Room was a bit dusty, but good overall. Standard Japanese hotel room size.Genuine Hotels.com guest review
It was a great location, however sometimes the cleaning staff did not make the beds correctly, however I fixed it myself with no problems. Small rooms but all I did was sleep there so it wasn't a problemGenuine Hotels.com guest review
"Close to city attractions, but a little crowded."
A little crowded for two people to stay in one room. We could barely find room to put our suitcases down to open them and grab stuff. However, we were only staying one night so it was ideal to stay here and be close to Shibuya's train station and all the city's attractions. Facilities were clean and the hotel staff were nice enough to let us keep our […] bags there until the afternoon. Read moreGenuine Expedia guest review
"A business hotel"
Typical of APA hotels: clean rooms with comfortable bed, very tight space, fairly convenient location but rates feel higher than what it should be for what you're getting. (Even if you book a non single bed the bed is pushed up against the wall on three sides so the two of you will have to get in from the same side.) Very close to a ton of restaurants, […] shops and convenience stores. about 10 mins from the Metro, which can feel close or far depending on how much luggage you have. Well kept hotel, good for a night's stay but not for relaxing in or a romantic getaway. Read moreGenuine Hotels.com guest review
"Erratic housekeeping & translucent bathroom door"
While it is a cute looking boutique hotel and the paper cranes and yukata are a nice touch, there were some definite issues here. Small rooms (as can be expected in Japan). The housekeeping was erratic. Sometimes they didn't clean at all. Some nights the AC did not seem to work. The bathroom door was translucent - which can be a bit of a privacy issue […] if you are not traveling alone. It was kind of a haul from the train station (when pulling luggage), but we found a better way to get to it - cutting through the Shibuya Mark City food court - look for the blue tunnel across the street from the hotel and cut through there for the best way to the station (or cut through Mark City toward Dogenzaka-Ue on the way there). They should list this access information on their website. The staff did not speak English, which could be a problem for some travelers. On the bright side: they had free wifi in the rooms, they had a washer and dryer, the location is convenient (but note it is near Love Hotels and a red light district too, so men might expect solicitation when out at night). Read moreGenuine Hotels.com guest review
"Good location, but not so great"
The hotel was all-in-all pretty good, but it had a few issues. My room was a little musty smelling, and a few days into my stay the Air Conditioner stopped working. Also, the fact that it had about 14 Floors and only one Elevator was a little inconvenient. Plus, there was no Iron in the room, and I found myself really wishing I had one. As a place to […] go at night and sleep, it was perfectly adequate, however. The location was great, only a few minutes walk to Shibuya Station, and the surrounding neighborhood was packed with Restaurants, Coffee places, and a variety of shops, but at night it got a little seedy... if you walk around later on, you WILL get propositioned by 'ladies of the night', FREQUENTLY. Sometimes every couple of steps. Except for these details, which were mostly inconveniences and not really glaring defects, I was basically satisfied and might consider staying here again. Read moreGenuine Hotels.com guest review
"Lovely hotel in the heart of Shibuya"
We stayed here for four days at the kick off of our Japan trip. Immaculately clean, friendly staff, small but well appointed rooms. Close to everything in Shibuya but a few blocks up from the total chaos of the scramble..Genuine Expedia guest review
this place is located pretty conveniently. However, the rooms was so small. sometimes i would feel claustrophobic in the bathroom, i would leave the door open when i get ready. I like how the hotel replenishes the tooth brush, hair brush and razors etc. there is a small fridge and a water heater in our room. Shibuya is the place to be so this hotel […] is a good choice.. and right around the corner there are love hotels and a famous restaurant called By the Sea, Leonardo DiCaprio and Norah Jones ate there hehe.. Read moreGenuine Hotels.com guest review
"Does the job"
The APA Hotel Shibuya Dogenzaka-Ue is a good, not great hotel. It does the job. The staff is friendly and helpful. The modern contemporary rooms are comfortable if small; but then aren't all hotel rooms in Tokyo small? I don't think anyone will be wowed by this hotel; this falls under affordable and functional, not luxurious or glamorous. You won't […] find a hot "hotel scene" here, but step out the door and you're in the heart of Shibuya! Read moreGenuine Hotels.com guest review
"Comfortable and central place to stay in Shibuya."
We stayed at the APA Hotel for two nights. The APA Hotel is toursit friendly. It is central to all there is to do in Shibuya. From Shibuya station you can take the train any where. From the APA Hotel you walk just about every where in Shibuya. The staff is very friendly and accomodating. The rooms are western style. You can rent movies on the TV. Every […] thing was very nice for our stay. Read moreGenuine Expedia guest review
"Nice place, great location, v small rooms"
this ihotel is a great choice if you never plan on being in the room except for sleep. the hotel is clean, well located and safe. the rooms are small even by japan's norm.Genuine Expedia guest review
"friendly staff with clean rooms"
This hotel, although located in shibuya, was quite far of a walk from the station. However, they make it up by having really friendly staff. Although the room was small, it was well maintained and clean. Overall, I would recommend this hotel.Genuine Hotels.com guest review
"Very nice hotel 10 min walk from Shibuya station"
The hotel is really great for its price. Clean, easy to find and close to the subway. (about 10 minutes walk from Shibuya station on a main street) One of the best aspects of this hotel is that it's easy to find, and for clothing shoppers - it's about 8 minute walk from Shibuya 109. Another plus is that it's 2-3 minutes away from the location where […] you catch the limousine bus, and there is just about everything you need nearby (Don Quixote, Lumine, Shibuya 109, restaurants, 7/11, Family mart, Airport Express Train, Limousine bus service etc). The only thing that was a bit of a downer was the room was on the much smaller size compared to some of the places we've stayed in Tokyo. It was slightly smaller than some of the business hotels in shinjuku. If you're a huge shopper planning to fill two - three luggage of clothing by the end of your trip, the room might get a little crammed. But for the price overall it's a very good hotel. Read moreGenuine Expedia guest review
"Great hotel in a good location. Highly recommend."
I loved the Apa Hotel. It was within walking distance to everything cool in Shibuya, including the train station. The staff was very friendly and helpful, especially given the obvious language barrier. The room was slightly cramped, but still very comfortable. It felt a little like a room on a cruise ship. The only drawback was the slow elevator, but […] it really wasn't that bad. I highly recommend the Apa Hotel if you intend to be in the Shibuya area and want a good overall experience. Read moreGenuine Expedia guest review
The double room is extremely small. There isn't enough space to place two suitcases. However given the location n pricing we paid for it，it is considered worthwhile as all tokyo hotels are rather expensive.Genuine Hotels.com guest review
Based in Shibuya area of Tokyo, about 10 minutes from train station and relatively easy to find (providing you go up the correct road!) Overall an OK hotel with pleasant staff and basically all you need. Rooms are small with no where to store clothes which was a surprise. The hotel bar is actuallly just next door and lacks a little atmosphere. There […] is a much nicer bar within 5 minutes. Local convenience store next door to hotel which is a real bonus. I would stay again but would try for a larger room. Read moreGenuine Hotels.com guest review
"Smallest Japanese business hotel room"
I have stayed in several Japanese business hotels and this must have been the smallest room ever. We booked a standard double for 2 people which was supposed to be 18 sqm. but it turned out to be even smaller than Chisun's or Sunroute's single room. Beware of misrepresentation! Good thing we only had to stay 1 night. Only one elevator for the entire […] hotel made it even worse! Read moreGenuine Hotels.com guest review
Good location, 7 minute walk from station, small room but had everything you need. Would reccomend.Genuine Hotels.com guest review
Small room, great location. Convenience store next door.Genuine Hotels.com guest review
Cozy comfy little room in a real winner of a location!Genuine Hotels.com guest review
"Perfect for Layover"
My wife and I landed from a 14 hour flight into Narita and took the airport limousine to Shibuya which left us relatively near this hotel. The place is pretty tiny, and unfortunately the smallest room I've ever stayed in (compounded by the fact that we had multiple suitcases) but it was comfortable and the staff were friendly. We literally left our […] bags in the room and walked towards Shibuya crossing which is only about a ten minute walk. The area surrounding is really it's selling point - so much to do and see, especially if it's your first time in Tokyo. We literally only slept in the room, and for that purpose it was perfect: small enough bed, but comfortable and the room was tiny, but again for one night you don't need any more. Clean and friendly staff, perfect for a layover and great destination for Shibuya! Read moreGenuine Hotels.com guest review
"Small but good"
Room is very small, even by Tokyo standards. Not crazy close/far from station. Breakfast there is a bit odd, but acceptable. Performed it's required functionGenuine Hotels.com guest review
This hotel is centrally located and if you don't plan to stay too much in your room (very small) it fills the requirements of a convenient hotel.Genuine Hotels.com guest review
The hotel is very conveniently located - walking distance to restaurants and shops. The room was small but it served its purpose very well. Free wifi was a plus.Genuine Hotels.com guest review
"Good week in Shibuya"
Close to the heart of Shibuya and a good place to stay if you're planning to spend most of your stay sightseeing. The walk uphill to get to the hotel is quite a challenge if you have heavy bags so consider taking a taxi to the hotel when you check in. Skip the hotel breakfast (or just have it once) since you can grab a bite for the fraction of the cost […] at a lot of the establishments along the hotel's street. Read moreGenuine Hotels.com guest review
"Good location in shibuya but room was really2 smal"
I stayed for 2 nights due to its good location. However, the room was too small and allowed only one medium luggage to b placed in otherwise u hv a difficult time to moving around in the room but I guess that's fine coz u r in shibuya to shop, dine and hvg fun not to stay all day long in the hotel roomGenuine Expedia guest review
The rooms are slightly larger than usual in Japan (but still small) and the bed is like a cloud.Genuine Expedia guest review
The hotel is surrounded by excellent restaurants and the street has an awesome vibe to it. Just up the road from Shibuya crossing and station but would have preferred a shorter walk. Rooms are small but that was expected. Staff were brilliant, incredibly kind and helpful.Genuine Expedia guest review
"excellent location but not for the claustrophobic"
Location is brilliant, the APA is a few minutes from the heart of everything so it is pretty much an amazing spot to stay. BUT the small double room was freakin small. There was a tiny bed with one sleeper jammed against the wall, a really tiny bathroom and nowhere to move, one suitcase could be opened at a time near the doorway, not super clean and […] thankfully we could open the window as the aircon was barely working so the room was stuffy. The breakfast and staff on other hand were great. So pros and cons, if u don't mind the squash and its just a night or two, it is a beautiful, central spot but be prepared for the big squeeze. Bigger rooms in Shinjuku. Read moreGenuine Hotels.com guest review
"Rest & Leave"
The hotel rooms were small as everyone was saying (literally all that you can fit is a bed). Luckily, that bed was extremely comfortable and we only used the hotel as a place to sleep anyway. It isn't too far from Shibuya Crossing/Station. Simply turn take the path to your left once you walk out of the hotel and then follow that path for a bit then […] you're there. Shibuya just wasn't the place for us, so we didn't enjoy it as much as others would. The staff were friendly and spoke English which was extremely helpful for two first time overseas travellers. Nice quiet place to be and would probably go back if we were ever to go back to Shibuya. Read moreGenuine Hotels.com guest review
the location is convenient. however, the only problem i faced was with the hotel reception. most of them are non-english speaking.Genuine Hotels.com guest review
"If you are a couple don't stay here"
Whilst the hotel is new and well appointed, if you are a couple don't stay. the reason for this statement is that the rooms are so small it is impossible for 2 people to be doing things at the same time. We are not big people and found the experience claustrophobic. Because there is only 1 lift for 13 floors and no internal stairs - at times there […] was a long queue to use the lift. Read moreGenuine Expedia guest review
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