Multiple miscommunications with the hotel staff. They got the credit card expiration date wrong and then they sent us the wrong floor number and apartment number. For all of these instances, we had to call the hotel using our cell phones thus incurring international calling charges. Mainly it was the extra time wasted. The hotel was nice but the organization […] leading up to the stay was a headache. Read moreGenuine Hotels.com guest review
"Nice Hotel, Great Location"
We loved staying in this spacious apartment that was a short walk to the Opera House and other parts of town. The only problem we had was with the check in. Our code was incorrect and it took almost an hour to get it. Our neighbors had the same problem. Otherwise the stay was great!Genuine Expedia guest review
"Very convenient and nice alternative to hotel"
Stayed there with my wife, we loved it. Much more convenient than a regular hotel: spacious, has real good desk / work area, has kitchen and overall "home" feel. I had to work remotely most of the time and the Internet connection was really good (never know during travels). The apartment had a dedicated DSL line with modem/router. One thing I'm not […] sure about is air conditioning: there was a thermostat but I couldn't make it work. Since it wasn't all that hot out, it wasn't a problem for us and I didn't bother contacting reception about it. Read moreGenuine Hotels.com guest review
"Great without unnecessary, expensive frills"
Just what the doctor ordered. After fluff in Asia and the Middle East, I was ready for some serious touring of Vienna, with a long list of must-sees. Private Living Vienna was perfect for its great location, and straightforward accommodation, that offered very modern furnishings and do-it-yourself access. The room(s) are spartan, but very comfortable. […] Nia, who is billed as concierege, offered help with a few requests, letting me feel as cared for as I might have been in big-star digs. I definitely would return for a stay there and recommend Private Living to others visiting Vienna. Read moreGenuine Hotels.com guest review
"Quite nice apartment"
Overall not bad, only thing would be a price - that could be lower a bit.Genuine Hotels.com guest review
"Excellent location and spotless apartment"
It's a bit strange to have a no-contact check-in and check-out process, in that there is no one to ask questions of. But it's a perfect location just a few steps from the transit center of town, and close to the main tourist area. There are plenty of shops and restaurants nearby, and everything in the apartment is spotless and professional. There was […] even daily cleaning, which I didn't expect considering there was no one on-site. Read moreGenuine Hotels.com guest review
Lovely. Good location. Staff friendly. Clean.Genuine Hotels.com guest review
"Clean, comfortable and Cozy. Great Location"
Everything looks as per the pictures provided. Everything looks new. The studio is clean, comfortable and cozy. The variety of the Cable TV have more English Channels (BBC/CNN) compared to a higher end hotel. The location is perfect for us, with 5mins walk to the main shopping district along "Karnthner Strape". It's 2mins walk to the Neumarket(Fish/Veg/Bread […] stalls), 1min to supermarket, SPAR. Since it's within the University, if you need printing the print shop is at the lobby. Smart use of technology for entering both the apartment's main lobby and Studios(had trouble on the 1st day to open the main lobby door, as we had to be quick to open the doors. Lucky a fellow resident helped). This apartment is better catered to people who are self-catered/serviced, as the care taker, I suppose only takes care of cleaning the apartments. One way to improve this place is just to add an office for tourist to seek recommendations or help. Overall, we enjoyed our stay and will definitely use you again when I return to Vienna. Thank you for the well maintained studio. Read moreGenuine Hotels.com guest review
"Great space and location within walking distances"
Apartment with great location to the trains, trams and food and sights, near the university and Naschamarkt for foodies ....away from the city yet within walking distances to the museum quarter and the historic centre of Vienna, St Stephen's Cathedral....away from the hustle and bustle.Genuine Hotels.com guest review
"Sehr gut , super Lage"
Lage des Apartments ideal.Metrostation in unmittelbarer Nähe.Ebenfalls Tramhaltestelle direkt vor dem Apartments.Alles in allem waren wir sehr zufrieden.Beim nächsten Wien- aufenthalt werden wir wieder sehr gerne dieses Apartment auswählen.Genuine Hotels.com guest review
"Tolles Apartment in City-Nähe"
Absolut tolles Service und unkomplizierte Abwicklung. Kurz nach Buchung erhielt ich per Email eine Liste mit Getränken etc zur Auswahl. Diese waren dann im Apartment bereit gestellt. Einchecken ging ganz einfach per Self-Check-In (Türöffnung mittels SMS-Code).Genuine Expedia guest review
성 슈테판 성당을 비롯한 여러 관광지에서 가깝습니다. 넓고 청결 상태도 좋습니다. 큰 길에 접해있어 예민하신 분은 차다니는 소리와 경적소리가 거슬릴 수도 있을 것 같습니다.Genuine Hotels.com guest review
Foi a minha primeira vez em um apartamento e adorei. Tivemos um pequeno contratempo para acessar o local pq eles bão me enviaram o código antes da chegada e não havia ninguém lá para nos receber. Tirando isso e o chuveiro q estava meio solto, o resto foi excelente. A localização é ótima, mas vc precisará usar algum transporte para ir ao rio danúbio […] e ao palácio principal. Pesquisem e usem tranporte público, é muito fácil e vc vai a qualquer lugar. Read moreGenuine Hotels.com guest review
Voilà un endroit recommandable ...pratique dans son organisation et bien placé. Seul bémol( et sans doute était-ce un problème ponctuel) , le hall puait l'odeur des détritus car il devait y avoir un problème avec le local poubelle. L'odeur ne pénétrait pas dans notre chambre mais peut-être que les chambres plus en bas ont pu en être incommodées. A remédier […] donc! Sinon très joli appartement et de la place ! Un luxe quand on est à l'hôtel! Read moreGenuine Hotels.com guest review
"Perfect appartement op een perfecte locatie"
Perfect appartement liggend op een perfecte locatie. Het appartement lag op loopafstand van de binnenstad. De auto kon keurig geparkeerd worden in een dichtbij zijnde parkeergarage voor € 10,00 per dag.Genuine Hotels.com guest review
"위치 및 객실상태 만족!"
깨끗한 객실, 편리한 위치. 만족!Genuine Hotels.com guest review
"I love this apartment"
This is awesome. Clean and comfortable. It's quite close to the metro station. Also you can get a tram in front of the house. Defenitely recommend.Genuine Hotels.com guest review
"Sehr gute Lage, wenige Minuten zu Fuß von Oper"
Das Hotel haben wir vom Westbahnhof zu Fuß erreicht. Die Einreise mit U-Bahn wäre auch kein Problem - die U-Bahn Station liegt vom Hotel in 200 m. Für Stadtreisende ohne Auto nur zu empfehlen.Genuine Expedia guest review
このホテルはアパートメントです。ホテルのようにフロントもなく、管理人さんと会うこともありません。 宿泊日当日にメールでアパートのドアのキーコードと、部屋番号、部屋のキーコードが送られてくるので、そのメールを受信しないと入ることができません。（私はそれを知らなかったので、宿泊当日、入り方がわからず途方に暮れました） また、ホテルと違って入口も普通のアパートなので、場所が分かりづらいです。 カールスプラッツ駅のスロープから公園方向に出て、カールスプラッツ通りを進み、ケバヴの売店のすぐ向こうです。 お部屋はシンプルでキレイでした。壁が薄いので、隣や上の騒音は気になります。 wi-fiは何故か私に割り当てられたものは使えませんでしたが、他の部屋の分を拝借しました。 キッチンもあるので朝ごはんナシでも […] よい、長期滞在にはおすすめです。 オペラザや学友協会が近いので、場所はとても便利です。 Read moreGenuine Expedia guest review
"nytt och fräscht men väldigt varmt"
Superbra planerad lägenhet precis bredvid spårvagnshållplats och nära tunnelbanan Karlsplatz. Vi var där under värmebölja vilket gjorde att det var väldigt varmt i lägenheten. De borde installera air condition eller på annat sätt se till att det inte kan bli så varmt.Annan tid på året än högsommar kommer jag absolut att boka samma boende.Genuine Hotels.com guest review
"Good location ok service"
12/10/14 nermin k
The location is really good, the apartment was nice and clean. However there werent any hand towels in the kitchen. No cleaning sponge or table clothing. Since there is no reception, there could be some more stuff in the kitchen. Instant coffee could also be a treat. We asked for the sheets to be changed and they wrapped the same sheets. Afterall, the location was great and the apartment was nice and quiet and clean.
"Just right for our weekend in Vienna"
12/08/14 Adrian M
The apartment is really well and tastefully furnished. The beds are extremely comfortable; bathrooms nice; and kitchen well stocked and big. There's a good internet connection with no problems connecting. There was a little confusion over the number of people we'd booked for: they thought it was one, when there were actually two of us so had only left towels and linen for one person. However this was corrected very quickly, without us having to wait in. There were no other problems on our very easy arrival. The apartments are really well situated, just off Karlsplatz. Can't really fault it - we were very pleased. Amazing value, too!
12/03/14 JOANNEM65 Bunbury, Australia
Booked on Booking. com , everything ok with info emailed to me. Taxi found without too much trouble. Apartment was clean and tidy. Shower is too low for people washing hair or tall people. Internet didn't work but received email to help when I found a cafe. Area good for town visit.many food and cafe not far away. Only problem is no one their to help you like a hotel . So you can't leave your luggage on last day if your not leaving town in the morning.
"Excellent apartment in the very centre of Vienna"
The "no reception desk / access codes only" standard may seem "low" to some, but we found it very convenient. The room was very stylish and comfortable, and - the most important thing for us - it was just a few minutes' walk from there to Albertina, our destination. (c:
11/14/14 kel w
I really enjoy the apartment, it's nice , clean and near from the center. The only thing is that when i arrived i didn't have the code so i had to phone to the administrator and i had troubles to entre it before the door was opened
"Excellent but pricy"
11/06/14 mariza276 Athens, Greece
Perfect room and location! Codes to go inside! Pricy-expensive of course! View at tha back of the building...nothing special, Great heating! Noise from a party at Karlsplatz at night! General very good!
"Modern apartment at a great location"
11/04/14 Meng O Sydney, Australia
The apartment was clean and spacious. Special mention must be made of the excellent help given to us by the housekeeper, Daniela. We brought our luggage early in the morning. She stored them in the basement for us and brought them to the room after she had cleaned it. The location is excellent as it is near the Karlsplatz station which serves a number of main lines. It is within walking distance to the historic city centre and Naschmarkt. The room rate was reasonable. Highly recommended to everyone. I will stay there again in my next trip.
"Nice, clean, modern apartment in excellent location!"
11/02/14 John K
My first time staying in these apartments. It was a very good experience. I was quite pleased. Accessing the main entrance using the security system was a little tricky. Always needed to enter the code several times before the door could be opened. Otherwise, I have no complaints. Excellent value for the price.
"a modern apartment in an excellent location, but with noise"
09/30/14 ephemere01 United Kingdom
The location is very very good. It is very close to Karlsplatz station, which serves a number of main U-Bahn lines. It is also right next to a tram stop Resselgasse. It is also close to the Innerstadt and Naschmarkt for tourist sites and great food. The location was the main reason why we chose to stay in this place in the first place. The deluxe apartment is spacious enough and modern, with a basic but nicely equipped kitchen, sofa bed, TV and etc. The bedroom is also spacious and airy. Daily cleaning of the property is part of the deal. The manager is very responsive on the communication front, and although we never met, we were able to sort things out entirely by email. I thank him for being flexible about our luggage storage. There are a few areas that desire some improvement. It would be really nice to have some basic cooking ingredients that are provided, such as cooking oil, salt, and pepper, and kitchen towels. In the previous occasions where we stayed in other holiday lets, these thoughtful touches proved very helpful. As it is located in the main road, it was quite noisy from the traffic noise, which is understandable. But on our second night, there was significant noise (music playing, shouting) coming from outside and adjacent building (?). We couldn't figure out what caused the noises, but it went on well after midnight. All in all, it is a good option if you want a base in central location with great transport links to explore Vienna.
09/19/14 445tanya Rostov-on-Don, Russia
Wonderful apartment located in the center of Vienna. Modern interior. Stylish. Cozy. Very clean rooms. Has everything you need to have a good time. Close to all attractions. Would definitely go back again
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