All hotels in Madrid, Spain
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereC/ Gran Vía, 44, Madrid, Madrid, 28083, Spain, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
3.2 / 5Good

Score breakdown (from 38 reviews)

Average rating for:

  • Cleanliness
    3.6
  • Service
    3.3
  • Comfort
    2.8
  • Condition
    2.5
  • Neighborhood
    4.4

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Buena situación estado aceptable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Estupendo pero con falta de pintura
Genuine Hotels.com guest review
1 night romance trip Mar 28, 2015
PEDRO
ES
4.0 / 5Excellent
"De vacaciones en Madrid"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Esta cercano de todo puedes visitar casi todo caminando desde este lugar,es económico y para descansar después es buenode hacer tu recorrido
Genuine Hotels.com guest review
2 night family trip Mar 17, 2015
Gregorio
MX
4.0 / 5Excellent
"Buena ubicación"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Buena ubicación ,hace falta mejorar la limpieza ,buen personal dispuesto a ayudarte .
Genuine Hotels.com guest review
7 night family trip Nov 11, 2014
Rafael
VE
3.0 / 5Good
"Hotel in heart of Madrid"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
Ms. city is polite and helpful no matter if you do not know English. perfect place if thou shalt not amenities. heart of Madrid
Genuine Hotels.com guest review
4 night trip with friends Nov 23, 2014
Giannis
GR
1.0 / 5Poor
"VERAMENTE DELUDENTE"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
OLTRE AD ESSERE VECCHIOTTO E SPORCO, CON IL WC CHE PRATICAMENTE NON SCARICA IN NESSUNA CAMERA, VENGONO RICHIESTI ANCHE € 2/PERSONA PER IL DEPOSITO BAGAGLI. SCANDALOSO!!
Genuine Expedia guest review
Other trip Nov 26, 2014
PIPPO
IT
4.0 / 5Excellent
"Loistava sijainti"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Juurikaan tämän lähemmäs keskustaa ei näin edullisesti voi toivoa pääsevänsä (muutama sata metriä). Metroasemalle alle 100 metriä. Pääkatu oven edessä. Silti rauhallinen. Ei turhia yökerhoja yms. hostellilla. Loistava paikka yöpymiseen.
Genuine Expedia guest review
Other trip Nov 23, 2014
A Traveler
FI
3.0 / 5Good
"PERFETTO PER VISITARE MADRID"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
La prenotazione doveva essere con il bagno privato ed ho dovuto pagare un supplemento per poterlo avere,nonostante avessi telefonato ad un operatore Expedia per esserne sicura visto che nella descrizione non era specificato chiaramente, la receptionist mi ha fatto vedere sul terminale la prenotazione con bagno condiviso! Per quanto riguarda l'albergo la struttura un po vecchiotta avrebbe bisogno di una ristrutturazione, ma in compenso camera e bagno super puliti confortevoli come temperatura e con vista super! Comodissimo per poter visitare la citta' e per raggiungere l'aeroporto con la fermata della metro ad un passo!! Personale poco presente in quanto danno le chiavi per l'intera durata del soggiorno,ma cio' e' anche un pregio in quanto si e' liberi di entrare ed uscire a piacere!! Bagno senza asciugacapelli e solo con sapone liquido x le mani!
Genuine Expedia guest review
Other trip Nov 20, 2014
gattamarta
IT
5.0 / 5Outstanding
"buen alojamiento!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
muy bien, super centrico enfrente de callao, personal muy simpatico, las chicas me ayudaron en todo momento
Genuine Hotels.com guest review
2 night trip Nov 11, 2014
oscar manuel
ES
4.0 / 5Excellent
"lo mejor la ubicacion y atencion"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
pasamos muy bien.destacamos la atención de cecilia en recepción.excelente ubicación.
Genuine Hotels.com guest review
3 night trip with friends Oct 17, 2014
A Traveler
UY
5.0 / 5Outstanding
"Calidad precio perfecto"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
No nos han podido tratar mejor, la chica es encantadora y atenta, volveremos!
Genuine Expedia guest review
Other trip Oct 16, 2014
eva
ES
2.0 / 5Fair
"comodo per la posizione..il resto..."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
la posizione è eccezionale,centralissima e con la metro dall'altro lato della strada. per il poco prezzo speso non pretendevamo chissà cosa,ma di certo non lo coniglio a una coppia o a chi ha pretese, va bene per amici da utilizzare come appoggio. la struttura le camere e tutto il resto lasciano molto a desiderare,e anche se è un ostello qualcosina si potrebbe migliorare senza spendere troppo e lasciando il locale su quella fascia.
Genuine Expedia guest review
Other trip Oct 6, 2014
A Traveler
IT
1.0 / 5Poor
"Järkyttävä läävä"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Ei tämä mikään hotelli ollut, vanha kerrostalo, johon oli eri kerroksiin rakennettu hotelleja, tämä ainakin oli järkyttävä. Tympeä vastaanotto, vessan ovea ei saanut kiinni, lamput rikki yms.... eikä mitään palveluja.
Genuine Hotels.com guest review
2 night trip Sep 24, 2014
A Traveler
FI
4.0 / 5Excellent
"Habitacion con baño compartido."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
el único inconveniente es que la habitación económica es con baño compartido y eso no te aparece en la reserva, en la habitación solo hay ducha y lavabo.
Genuine Expedia guest review
Other trip Sep 18, 2014
sara
ES
3.0 / 5Good
"El hostal estaba bien pero..."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
No era cómo en la foto. Vistas pesimas, interior. Nos desaparecieron cosas. La mujer muy amable y simpática. Limpieza inmejorable. No me gustó eso de entrar a las 14.00h y tenerme qué ir a las 11.45h eso deberían cambiarlo porque pagas un día entero...
Genuine Expedia guest review
Other trip Sep 6, 2014
A Traveler
ES
3.0 / 5Good
"Bem localizado... e bem localizado"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Fica no 8o. andar de um prédio de hostels. Muito bem localizado, na Gran Via ao lado do metro Callao. No entanto, a cama, colchao, lençóis e toalhas apesar de limpos, são antigos e poderiam ser trocados por novos. A atendente do local é bem atenciosa e faz de tudo. Para quem quer um ficar muito bem localizado
Genuine Hotels.com guest review
3 night trip with friends Aug 11, 2014
A Traveler
BR
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
La verdad es que la estancia de dos dias fue inmejorable, en plena Gran Vía con vistas de todo Madrid. El trato maravilloso también, nada malo que decir. No tuvimos problema con la reserva. Recomendable.
Genuine Venere guest review
Other trip Aug 15, 2014
A Traveler
ES
2.0 / 5Fair
"Medianamente bien"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
Esta bien para solo pasar la noche, pero en verano tienen un ventilador unicamente y la habitacion es caliente, no hay jabon ni lo escencial, la atencion muuuuuuuy mala, lo que es bastante bueno es la zona, esta en toda la gran via.
Genuine Hotels.com guest review
1 night romance trip Aug 5, 2014
Marisol
ES
1.0 / 5Poor
"Væmmeligt"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Billederne stemte på ingen måde overens med virkeligheden. Værelset var beskidt, nedslidt og havde mange store fugtpletter på vægge og loft. Toiletter var placeret på gangen, og de var hverken papir eller sæbe. Jeg har været på mange hotelværelser og hostels, men har aldrig oplevet noget lignende før.
Genuine Hotels.com guest review
1 night business trip Jul 30, 2014
Casper Brøndum
DK
3.0 / 5Good
"Ubicacion excelente"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Perfecto para el que busque buena ubicacion a precio super barato
Genuine Expedia guest review
Other trip Jul 3, 2014
fran
ES
3.0 / 5Good
"Ubicación extraordinaria"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Genial para quien solo busca buena ubicacion y hace poco uso de la habitación
Genuine Expedia guest review
Other trip Jun 28, 2014
Fran
ES
4.0 / 5Excellent
"Económico, limpio y situación inmejorable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Está en un edificio antiguo situado en La Gran Via madrileña, con inmejorables vistas de todo Madrid, ya que el hostal está en la octava planta (con ascensor). La encargada del Hostal es una mujer muy agradable y servicial. La limpieza y el arreglo diario de la habitación son excelentes.
Genuine Expedia guest review
Other trip Jun 23, 2014
Jose Luis
ES
5.0 / 5Outstanding
"excelente y mas con la stencion de la sra cecilia"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excelente y mas con la atencion de la sra cecilia
Genuine Hotels.com guest review
2 night family trip May 27, 2014
rafael
VE
4.0 / 5Excellent
"«Отличное расположение»,"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Разумное сочетание цены и качества.
Genuine Hotels.com guest review
1 night romance trip May 20, 2014
Алекс
RU
2.0 / 5Fair
"à lire jusqu'au bout"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
belle accueil et serviabilité de la réception ; hôtel très bien situé ; Mais sanitaires qui ne ferme pas , wc électrique type sanibroyeur faisant un bruit terrible ( imaginez la nuit ) , remontée des odeurs par les wc , tuyau de douche qui fuie ; lits séparés alors que nous avions réservé un double , lits type de camps ,impossible de regarder la télé....... bref la galère
Genuine Expedia guest review
Other trip May 17, 2014
cernimi
FR
4.0 / 5Excellent
"Es un hostal muy céntrico y económico"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Es un hostal estupendo para cortas estancias, se encuentra al lado de una parada de metro, y esta muy centrico al lado de teatros, cines y lugares de interés.
Genuine Expedia guest review
Other trip May 1, 2014
A Traveler
ES
1.0 / 5Poor
"Lage gut, Rest katastrophal & heruntergekommen"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
privates Bad ohne Tuer, Zimmer schmutzig und verkommen, Service unglaublich schwach und extrem unfreundlich Nach 5 Aufenthalten in Madrid war dies das absolut schlechteste Hostal, es gibt so viel bessere Unterkuenfte fuer weniger Geld
Genuine Expedia guest review
Other trip Apr 27, 2014
A Traveler
DE
3.0 / 5Good
"lo mejor .......la localizacion."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Sorprendido por relacion calidad precio. Servicio bueno. Atencion buena.
Genuine Expedia guest review
Other trip Apr 4, 2014
BITA
ES
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    -
  • Neighborhood
    5.0
Lo bueno, que esta en pleno centro, delante del Metro y al lado de la Puerta del Sol. Si buscas un hostal donde tan solo ir a dormir y a darte una ducha, es ideal.
Genuine Venere guest review
Other trip Mar 30, 2014
A Traveler
ES
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    3.0
Hostal económico y sencillo sin muchos lujos, lo ideal para pasar un finde o un par de dias en Madrid y disfrutar de las vistas a la Gran Vía. Nuestra habitacion estaba ideal, con un baño dentro, una camada comoda, todo limpio, insonorizada, daba a un patio interior. El hostal esta situado en una 8ª planta dentro de un edficio con mas hostales y pensiones. Nos dio mucha confianza la recepcionista del hostal, asi que no tengo ninguna queja. Es ideal para mochileros y parejas jovenes. Le haria falta algunas reformas mobiliarias y mas detalles en la habitacion pero todo estaba OK.
Genuine Venere guest review
Other trip Feb 21, 2014
A Traveler
ES
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    5.0
Aufgrund der Lagenbeschreibung haben wir uns für diese Unterkunft entschieden. Es liegt direkt an der Metrostation Callao und somit im Herzen Madrids. Nicht einmal 5 Gehminuten braucht es zur Puerta del Sol! Direkt neben dem Hostal ist eine Fiale der Deutschen Bank. Wir sind mitten in der Nacht angereist, was allerdings kein Problem war, da die Rezeption 24h besetzt ist. Sehr freundlich wurden wir von der "Hausherrin" Cecilia empfangen. Eine urige Vollblutsspanierin, die keinen Kracher auslässt. Zahlen mussten wir nicht direkt bei der Anreise, sondern erst bei unserer Abreise. Unser Zimmer (für zwei Personen/ Doppelbett) mit eigenem Bad war sehr klein. Das Bad war durch eine Schiebetür vom Schlafbereich abgetrennt. Zu zweit wurde es darin sehr eng. Aber es war sauber! Da unser Zimmer mit dem Fenster auf den Innenhof gerichtet war haben wir keinerlei Lärm von der Gran Via mitbekommen. Allerdings sind die Zimmer etwas hellhörig, so dass man in der Nacht schon einmal die Dusche aus dem benachbarten Zimmer hörte. Neben dem Bett (wir haben sehr gut darin geschlafen), einem Tisch mit Stuhl und einem Schrank wies das Zimmer noch einen kleinen Fernseher an der Wand auf. Zudem weist das Hostal eine sehr gute Wlan-Verbindung auf! Das Beste an diesem Hostal war eindeutig die freundliche Hausherrin Cecilia, welche einem bei Fragen gerne zur Seite stand und Ausgehtipps gab. Selten wird man so herzlich willkommen geheißen. Dieses Hostal ist zwar kein 5-Sterne-Hotel, aber wenn man wie wir nur eine zentrale Unterkunft sucht, wo man duschen und schlafen kann, dann ist dieses Hostal super gut geeignet. Bei meinem nächsten Besuch in Madrid im Sommer werde ich wieder dort nächtigen! Gracias Cecilia por todo!!! Las noches pasábamos muy bien en el hostal. Además tu caracter abierto nos gustó mucho. Siempre estuviste de bien humor con una sonrisa en la cara. En verano vamos a vernos otra vez. Un carino de los alemanes de la habitación N° 9
Genuine Venere guest review
Other trip Feb 16, 2014
A Traveler
DE
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Si quieres conocer Madrid y vas a pasar un par de noches en la ciudad es el sitio ideal. Está justamente en la parada de Callao, en plena Gran Vía (mejor ubicación es imposible). La llegada fue correcta, dejamos las maletas y volvimos al mediodía después de comer. Nos alojamos en una habitación para cuatro personas a un precio increible. Lo único malo es que uno de los colchones estaba viejísimo. Los otros tres eran aceptables, pero uno de ellos estaba en un estado lamentable, te sentabas en el y tocabas el somier. Si una persona tuviera que dormir ahí más de una noche estoy seguro de que tendría problemas de espalda. Si no recuerdo mal, era la habitación 5. Este es el único defecto que encontramos al hostal, por el resto todo bien. El trato del personal muy cercano, el precio bueno, la ubicación excelente...
Genuine Venere guest review
Other trip Dec 7, 2013
A Traveler
ES
4.0 / 5Excellent
"Excelente ubicacion, centrica."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Muy aceptable y buen precio.
Genuine Hotels.com guest review
2 night trip Oct 2, 2013
Javier
NI
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    3.0
Genuine Venere guest review
Other trip Jan 21, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
1 night family trip Dec 2, 2014
A Traveler
ES
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    5.0
Genuine Venere guest review
Other trip Nov 6, 2014
A Traveler
IT
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
4 night trip Jul 7, 2014
A Traveler
SE
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
5 night business trip Jun 24, 2014
A Traveler
FR
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night family trip Jun 13, 2014
Helle
DK

TripAdvisor reviews for Hostal Miami

Overall rating:Based on 83 traveler reviews

Most recent traveler reviews:

Overall Rating
"Terrible Hostal"
11/10/14 John N Cupar, Scotland, United Kingdom
Only two positives from this hostal. 1: Great Location, Pretty much central. 2:Wifi was very quick which appeared to be handy in some cases. Now to get to the main point of my review. Me and my good friend knocked on the door of the hostal l. It was opened by a rather large Spanish woman in a towel (only). My eyes said love, but my heart said fear.. and fear it was. She yelled and yelled in Spanish demanding 50 euros yet still in this fluffy pink towel in which i couldn't take my eyes off of. She lead us to our room after taking the 50 euros. The room contained just a double bed when asked for two singles.. she looked at the bed and winked at me. Again... i was in fear. Not even one word of English so far. She then brought us round to the toilet.. in which her towel "accidentally" fell off. All was revealed. Scarred i was. Scared to death which is why i wouldn't recommend anyone to stay at this hostal ever. The woman is very greasy and disgusting. Hope my review has been helpful.
Overall Rating
"Honest Review"
11/06/14 Callum P Cupar, Scotland, United Kingdom
Positives:- Location is fantastic and only a few hundred meters from the main centre. Free wifi which is fast and very handy. Negatives:- Upon arrival the woman does not speak a word of English and charged us 50 euro although we already paid prior. Booked for 2 single beds and got a double bed, the woman said there were no single beds available. Overall is was 90 euro for 2 people for 2 nights, I would recommend anyone not to stay here. Although value for money may seem even, there was no quality to this hostel what so ever. Room was very small and bed smelled very poorly. Please avoid this hostel and book elsewhere. If you are staying for one night by yourself, it may pass for being OK.
Overall Rating
"Never experienced such a rudeness before"
10/04/14 backpacker196 Ulm, Germany
Positive aspects at first. The hostel is central, cheap, near the metro station, you can have your own bathroom, there are towels and WiFi for free, TV (only Spanish) and the room is cleaned up every day. Negative aspects: We had a room for three people with our own bathroom. The bathroom had no top meaning you have no privacy at all. Moreover the water vapour caused mould in the corners of the room. There was a ventilator covered with a thick bulk of dust. It wasn't possible to open the roller blind (just half the way). Not all of the plug sockets worked. All in all, the room seemed kind of 'home made'. But we didn't expect luxury for that price, so all of this really was no problem. The worst thing was the service. We had our own toilet which seemed kind of improvisational and made strange noises, caused by a motor driving the flush. The toilet was blocked at our last evening. Of course we told the owner of the hostel about it. But she was really rude, beefing at us in Spanish when knewing we didn't understand her. She wasn't willing to listen to us accusing us to have trown something (we think she meant make-up remover pads or something) in the toilet and damaged it, what was not true. We gave up discussing with her, having to clean the mess on our own. Afterwards we heard her shouting outside and discussing with other people until late at night. She didn't show us, where to use another toilet. We really were afraid of going outside our room and looking for another bathroom. I really never experienced such a behaviour before!
Overall Rating
"Very bad"
09/26/14 Bartek K Krakow, Poland
I had ordered two double rooms for four people. After I reached the place which is in the city center the lady in the reception desk said in spanish that I have ordered room for two people. I said that I had ordered two double rooms not one and after little argue she send us to Hostal Esparteros near Puerta del Sol (which I highly recommend). So there was no stay.
Overall Rating
"WARNING!!! Do not stay here!!"
09/18/14 Sophie S
From the moment I walked in to this Hostal with my sister, I was being yelled at by an elderly Spanish woman who did not speak one word of English. She tried to charge me €80 when I only owed €40, and couldn't understand why I wouldn't pay €80. She was literally yelling and walking around with my credit card!!! After getting her "husband" on the phone, all he could tell me was that "it wasn't his fault". I ended up leaving the Hostal after a huge deal of arguing- and staying at the Regente Hotel across the road which was very nice - although didn't have wifi. Please please please, do not stay at Hostal Miami; unless you speak clear fluent Spanish of course. My sister and I actually ended up leaving Madrid a day earlier because of this bad experience. And will probably never go back. Ruined our madrid experience!
Overall Rating
"worst place ever"
07/11/14 Espionne_Russe Canada
We stayed there for 3 nights. The only good (excellent) thing about the place is its location. It's perfect, nothing to say about that. Also, it's clean and the price is good. The decoration is bad but then I don't really care. It's hot and there's no climatisation, but there's a fan on the ceiling. Nobody speaks any english there, only spanish... I think that makes no sense. It was almost impossible to sleep, that's why we hated our stay... The bed was crappy, when I mean crappy, I mean it was impossible to be two people sleeping in the double bed without rolling in the middle on on the other... It was TERRIBLE. There was a strange single mattress hidden under the bed, so one slept on the double bed and the other slept on the small matress without sheets. It sounds like there are actually no walls. For the first time in my life I could hear someone speak on the phone in another room with a decent voice tone and felt like he was sitting at the corner of my bed. So that was it, people talking loud or normally all the time, the ring of the door ringing anytime of the night when new guests arrived, the dog of the manager or whoever she was that was barking. This really was hell. 3 nights with noise waking you up all night. If you want to sleep, go somewhere else because I even tried earplugs but it was not enough...
Overall Rating
"Unbeatable value and location"
07/07/14 Stan_Marsh_YOW Ottawa, Canada
Location is unbeatable, right at Callao Square on Gran Via, you open your window at 1am, 2am, 3am and so and nobody goes to bed. Balcony door has good sound insulation after we would close it no noise bothered us. Rooms are every basic but very clean, the attendant lady would clean every single day and you could tell she did so. Linen is not top premium quality but very clean and beds are comfortable. A few simple maintenance items could have been fixed with low budget and little time like a few loose floor tiles or the bathroom door with no lock at all so we had to use a paper wedge to hold it closed, and the shower doors going out of the tracks. But still nothing of that spoiled our stay. There is no AC on the rooms which we already knew and didn't really missed it, we went on June and it was very hot and dry outside but at night inside, just with the fan was OK. The attendant (Juana) was very nice to us, you can tell she has a strong character but if you are fair and respectful to her, she will do anything for you. If you want to have a great time in Madrid, be well located with basic but decent commodities and save money on your lodging to spend it drinking and eating in the thousand of affordable choices nearby, this is for sure the place to go.
Overall Rating
"Never again"
04/14/14 Laposte S Paris
Was expecting a double size bed so the lady switch my room 9 with the room 2 On the street side ! Horrible cause so noisy Can not sleep ! Price low and place clean Location nice but never sleep again on gran via ! Even if the view was nice 8 floor
Overall Rating
"unbeatable location yet bad service"
07/20/13 RifkaRM Mexico City, Mexico
This hostel´s situation is perfect, in the middle of downtown Madrid, next to Callao subway station, a few blocks from all touristic sites and nightlife. The room was spacious and clean and the balcony had a beautiful view since it is in a high floor. Its economic so don´t expect luxury but its worth it because of the location. The downside is that the service is really bad, a woman who is always in a hurry, no help at all, specially when we asked for the internet password, she told us she didn´t have time to give it to us. So we copied it from the front desk (it was written there) and then she turned it off on purpose (as she saw we were using our iphones) so we had to go use the web somewhere else.
Overall Rating
"Horrible"
05/15/13 Thevoyagista Fribourg, Switzerland
When we arrived, we were told the room had no light and the wanted us to go to another hostal. They showed us the room to prove that they had the room but they couldn't let us in. We didn't want to go to another hostal so we went down in the same building to the valencia hostel (very good one). Next day we showed up to explain we found something cheaper and in the same building, ask to see the room again (they told us they would fix it 3 days later, that's why we couldn't stay). They refused to show us and closed the doors in front of us. It was clearly an overbooking and they thought they could put us in the other hostal but the thing is we knew well Madrid and knew it was far away. She was lucky I was on holliday and had no time to lose with police, otherwise I would have gone there : she refused to give me a "hoja de reclamacion"
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews