All hotels in Punta Cana, Dominican Republic
1 room, 2 adults
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Boulevard 1ero De Noviembre, Punta Cana, La Altagracia, Dominican Republic, ‏‎855-239-9480
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 198 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Value
    Best value for money
  • Breakfast
    Tasty breakfast
  • Food
    Food is all right
  • Pool
    Bad pool
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4.0 / 5Excellent
"Good place and location"
I have been coming to this hotel for the last 4 years. It is close to the airport and is close to several good restaurants.
Genuine Hotels.com guest review
1 night business trip Jan 10, 2016
Larry
US
4.0 / 5Excellent
"Good, but not the best."
Good hotel, but there are better hotels in Punta Cana for this price.
Genuine Hotels.com guest review
Response by Four Points by Sheraton Puntacana Village
Dear Carlos; Thank you for taking the time to review our hotel, we are sorry you didnt find a rate as expected. We hope you come back soon.! Regards,
1 night romance trip Dec 5, 2015
Carlos
US
3.0 / 5Good
Fair
Genuine Hotels.com guest review
1 night business trip Nov 2, 2015
Laura
US
5.0 / 5Outstanding
it was 5 min from the airport. they had Wendy,bank, suppermarket and a couple of other stores right across the street. Which came in handy. They have free van service from & to the airport which helped a lot.
Genuine Hotels.com guest review
Response by Four Points by Sheraton Puntacana Village
Dear Guest; Thank you for taking the time to review our hotel we are glad about all positive things you mentioned about our Hotel. We hope to see you back soon!
1 night trip with friends Oct 13, 2015
A Traveler
US
3.0 / 5Good
"good"
good
Genuine Hotels.com guest review
1 night family trip Sep 29, 2015
Karina
US
5.0 / 5Outstanding
"Comfortable and Restful."
Very comfortable and restful. Service was excellent.
Genuine Hotels.com guest review
3 night romance trip Sep 17, 2015
HENRY
US
5.0 / 5Outstanding
"Excellent service"
The hotel satisfied my wants and needs. Excellent customer service, excellent management.
Genuine Hotels.com guest review
1 night trip Sep 4, 2015
Maria
US
5.0 / 5Outstanding
"Great throughout!"
Everything was great at this hotel, from the moment I checked in, all through my stay, and at check out. And being across the street from the Punta Cana village was a great plus. I'd definitely come back to this hotel for my next trip to Punta Cana.
Genuine Hotels.com guest review
3 night family trip Aug 22, 2015
WILLIAM
US
5.0 / 5Outstanding
"Wonderful hotel"
Perfect place to catch the flight at 8:00am!
Genuine Hotels.com guest review
1 night family trip Aug 4, 2015
Danila
US
5.0 / 5Outstanding
"Paramedics"
I have an emergency and ask about the paramedic and the guy at the receptionist say "we don't have " in case of emergency we call an ambulance" so I need go to the the hospital in taxi
Genuine Expedia guest review
Other trip Aug 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel, close to everything we needed."
Wonderful experiece, well knowledged personnel, helpful, friendly and very gratifying. They go the extra mile to make your stay pleasant.
Genuine Expedia guest review
Other trip Jul 30, 2015
Lorenzo
US
4.0 / 5Excellent
"Close to airport"
This hotel was very close to the airport! The staff was friendly and very accommodating!
Genuine Expedia guest review
Other trip Jul 27, 2015
A Traveler
US
4.0 / 5Excellent
"Great value for the money but costly to get around"
Stayed here solo as I did not want to stay at a resort for a friend's wedding. What a treat. It was clean, comfortable, spacious and the staff was incredibly sweet and helpful. Buffet breakfast was decent and only cost $12 US with tax. There was a free shuttle to and from the hotel and I also took the free shuttle to and from Playa Blanca - 10 mins away and run every hour. The only downside was that cabs are SUPER EXPENSIVE and I had to pay $55 US for a 25 min cab ride to and from the wedding. Yikes! There was a rental car company across the way but I am not a driver so that wasn't an option for me. But if you have a car, this hotel is a great pick for the cost!
Genuine Hotels.com guest review
2 night trip Jul 23, 2015
Nicole
US
4.0 / 5Excellent
I would return again for Bussiness or Pleasure
Genuine Hotels.com guest review
2 night business trip Jul 6, 2015
GEORGE
US
5.0 / 5Outstanding
"Nice hotel close airport"
Very nice hotel customer service and staff were great!
Genuine Expedia guest review
Other trip Jul 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place to stay!"
Our experience was very positive. Quick easy shuttle from the airport and the staff was very helpful. We will definitely be staying there again in the future.
Genuine Expedia guest review
Other trip Jul 6, 2015
Jeff
US
5.0 / 5Outstanding
"Great hotel"
It had very good amenities, and the airport and shops were right there, although I didnt venture out they do have shuttle service that takes you several places free
Genuine Hotels.com guest review
1 night romance trip Jun 23, 2015
krizia
US
4.0 / 5Excellent
"Nice hotel"
This is a very nice hotel. Comfortable and greatly situated next to Punta Cana Village. It was very clean and the staff that received us was very nice.
Genuine Expedia guest review
Other trip Jun 7, 2015
Clo
US
4.0 / 5Excellent
"I only wanted a quiet room"
About me: I expect hotel customer service to be proportional to the cost of the room. When a cheaper hotel provides superior service, the more-expensive hotel is deficient. I make a solitary request at every hotel...for a quiet room. My room was not quiet -- at all. I saw many airline staff at the hotel so maybe I just got an ignorant desk clerk. Everything else about the hotel/room/furnishings were very nice. The work-out room was perfect. I did not try the restaurant nor the pool. There is an enjoyable outdoor "mall" across the street with several restaurants and shops and even a mega-market. Hotel is 5 minutes from PUJ airport.
Genuine Hotels.com guest review
1 night trip May 28, 2015
Michael
US
4.0 / 5Excellent
"My stay"
The people were not that friendly at the bar not a welcoming crew but overall. It was a nice place.
Genuine Hotels.com guest review
1 night family trip May 12, 2015
A Traveler
US
4.0 / 5Excellent
"Good value"
Convenient location near the airport. A few nearby restaurants and shops. Good area to be in for business travelers.
Genuine Hotels.com guest review
1 night business trip May 18, 2015
Sina
US
5.0 / 5Outstanding
"Always pleasurable!!!"
“Free Style” traveling, very well priced, it is a hotel for the non-resort seekers! Totally air-conditioned Lobby/Hallways, with modern, great, nicely decorated and comfortable rooms! This hotel has all the aromas of freshness! Has a good size flat screen TV with cable, coffee tray with added teas, coffee and water. The bathroom is well equipped with a nice bath gel, shampoo and conditioner pumps. The Front Desk Staff is extremely amiable and very welcoming! Would definitely recommend! Highly recommend the Cappuccino! Free Wi-Fi (a plus!) Punta Cana Village is across the street. It has several small restaurants, a coffee shop, Wendy’s and a Pizzeria. The beach is minutes away also!
Genuine Expedia guest review
Other trip May 18, 2015
Nina
US
3.0 / 5Good
"Tried to con me!"
Everything about the hotel was great with the exception of one of the shuttle drivers. I had to go to the airport to have my ticket reissued because I changed my date of travel. The hotel shuttle is free but the driver and another employee told me I had to pay $10. I had to contact the front desk clerk in order to be taken to the airport. Had I not know to call the front desk I would have been set up for a con. Had this not happened I would have given the hotel 5 across the board.
Genuine Expedia guest review
Other trip May 16, 2015
Renee
US
3.0 / 5Good
"Nothing special"
Quite expensive all things considered. Service was slow and tidieous.
Genuine Expedia guest review
Other trip May 16, 2015
g
US
5.0 / 5Outstanding
"Comfortable and Clean!"
Stayed at the Four Points while on business in Punta Cana. Very comfortable stay, with great accommodations. Shuttle to and from airport, free buses to the beach and town, and restaurants and a grocery store nearby. I'll be staying here again in the future.
Genuine Hotels.com guest review
1 night business trip Apr 30, 2015
Bryan
US
4.0 / 5Excellent
"NICE HOTEL."
NICE, CLEAN,VERY WELL, FRIENDLY STAFF. GOOD LOCATION. NEEDS PLACE WHERE PEOPLE CAN SMOKE WHEN ITS RAINING, WITHOUT GETTING WET.
Genuine Expedia guest review
Other trip Apr 20, 2015
MAR
US
5.0 / 5Outstanding
"A little gem, across from a quaint, cute village"
Was going to nearby attraction, needed a clean, no frills hotel. Sheraton Four Points was the most affordable and proved to be a great discovery I will certainly share. Clean, new, tasteful, simple, a courteous staff. As this is not all-inclusive, we were compelled to venture out for dinner and discovered the charming surroundings. Perfect for the adventurer! Thank you
Genuine Expedia guest review
Other trip Apr 17, 2015
maia
US
3.0 / 5Good
"Sheraton just another hotel"
No breakfast included ... Was okay but nothing special
Genuine Hotels.com guest review
3 night trip Apr 6, 2015
patrick
US
5.0 / 5Outstanding
"DR King"
Hotel is walking distance from Wendy's and other shopping stores. Really nice hotel and everyone is friendly. I can't think of anything bad to say about this stay. I will be booking a room here again within the next few days. Two thumbs up, and great price although the price did increase a little!
Genuine Hotels.com guest review
1 night trip Jan 16, 2015
Julian
US
4.0 / 5Excellent
"I wouldn't visit the restaurant again."
They couldn't cook a steak correctly until one of the junior chef's did it. The head chef wouldn't believe the steak was over cooked and said he couldn't cook it medium only well done. I would not go to the restaurant again.
Genuine Expedia guest review
Other trip Mar 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Four Points Sheraton earned a "gold star"!"
The hotel was so close to the aiport - about 5 minutes. Across the street was a small shopping mall with restaurants, shops, and a very popular grocery store. Very convenient for our one nite stay before we checked into our resort the next day.
Genuine Hotels.com guest review
1 night romance trip Feb 28, 2015
janet
US
4.0 / 5Excellent
"Great Location and Value"
We arrived at 4 p.m. into airport and we had called the day before & was told to go outside the baggage area and there would be phones to call hotel in order to be picked up by the hotel shuttle. There were no such phones and we asked at the numerous booths that house rental car companies as well as travel companies. It took us almost 45 minutes to find out how we could contact the hotel in order to be picked up which ultimately involved finding airport workers with a yellow safety vest on who would then make the call to the hotel. This was extremely frustrating since I had contacted the hotel 2 months prior and the day before we flew out on how to be picked up by the shuttle and received instructions. However, once we got to the hotel it was beautiful and it seemed almost new. We walked aross the street to the mall and enjoyed dinner at the hotel. Had we been there longer we would have taken the shuttle to the beach. We would definitely stay again but strongly suggest they post on there website instructions on the hotel shuttle pick up process!!!!
Genuine Expedia guest review
Other trip Feb 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel close to many attractions"
Hotel is well maintained, great staff, adequate outdoor pool, free shuttle to beach, and walking distance to shops/restaurants. Location is perfect for a peaceful retreat, great people, and friendly atmosphere. I would not hesitate to stay at Four Points again. In addition, the hotel is less than a five minute ride from the airport and the accommodating staff at Four Points picked us up and dropped us off at front door of hotel. During our stay, we did not hear one plane flying overhead.
Genuine Expedia guest review
Other trip Feb 24, 2015
Rodney
US
5.0 / 5Outstanding
The hotel was beautiful and very nice amenities. Appreciate how close to the Punta Cana airport it was.
Genuine Expedia guest review
Other trip Feb 10, 2015
Jim
US
5.0 / 5Outstanding
"Vacation Stay"
My stay was awesome I received great customer service
Genuine Expedia guest review
Other trip Jan 28, 2015
michael
US
5.0 / 5Outstanding
"a positive experience."
We arrived on Jan. 16th and had 24 hours before flying back to USA. The hotel was perfect for our purpose, short ride to beach by regularly scheduled shuttle, across the street from multiple restaurants and services, immediate to airport and very well run hotel. What's not to like.
Genuine Hotels.com guest review
1 night family trip Jan 16, 2015
Richard
US
5.0 / 5Outstanding
"Excellent"
Enjoyed my stay and I would stay there again. Very nice hotel! The only problem I had was that my friend was flying Air France to get back home and the shuttle driver let us off at the wrong terminal. It was a long walk with the luggage to the correct terminal. No excuse for that mistake.
Genuine Hotels.com guest review
1 night romance trip Jan 11, 2015
edward
US
5.0 / 5Outstanding
"Great non- resort hitel"
I come to Punta Cana 1 or 2 times a year. I always stay here
Genuine Hotels.com guest review
1 night business trip Jan 11, 2015
Larry
US
5.0 / 5Outstanding
"Very good services"
We were in transit for 2 days and we found the hotel very comfortable and well located with stores and supermarket in front of the hotel. They provide transportation to the airport and to the beach for free. The food at restaurant is very good and affordables.
Genuine Hotels.com guest review
1 night family trip Jan 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Exellent Service"
The hotel was over booked so they sent us to the Westin. This is a Very nice hotel.
Genuine Expedia guest review
Response by Four Points by Sheraton Puntacana Village
Dear Guest: Thank you for taking the time to review us, we are very happy that you enjoyed your stay. Have a great week!
Other trip Jan 5, 2015
A Traveler
US
2.0 / 5Fair
"Nice Standard Hotel"
Hotel was okay however the bed was so hard and uncomfortable that I had sleepless nights. The bathroom was okay but the setup of the shower stall caused some flooding. I would not stay here again only because of the bed.
Genuine Expedia guest review
Other trip Dec 18, 2014
Bisou
US
5.0 / 5Outstanding
"Very good hotel"
Went with my girlfriend for a couple of nights. The hotel itself is nice; it has a good restaurant, the rooms are very comfortable and clean. The hotel is just besides a very nice shopping mall with great restaurants, bar and a very well stocked supermarket. The other cool thing about the hotel is that is within the punta cana group grounds; so it has a shuttle that could take you to a REALLY NICE beach and some other cool locations. If you are into golf this might also be a good spot. The only thing that could improve could be having more information regarding trips or activities in the area.
Genuine Hotels.com guest review
Response by Four Points by Sheraton Puntacana Village
Dear Andres: Thank you very much for taking the time to evaluate our hotel, we are glad that you enjoyed the hotel, our Puntacana Village across the street and the Playa Blanca facilities in the resort. You are correct about golf; we have world-class golf courses, Corales and La Cana that are quickly becoming two of the most popular golf courses in the Caribbean and the world. Hopefully you will return soon to our hotel or try our new fabulous hotel on the beach, The Westin Puntacana Resort & Club. Have a great week!
2 night romance trip Nov 30, 2014
Andres
US
4.0 / 5Excellent
"Weekend in Punta Cana"
I decided to extend my stay in punta cana through the weekend having arrived on Monday for business and stayed at a major all inclusive hotel. I transferred to the Sheraton on Friday and had a great stay. The hotel staff were friendly and helpful . Proximity to restaurants and shops in the punta cana village was excellent. Shuttle service to the beach came in handy as there was none at this hotel .It's also close to the airport but far from everything else so taxi fare to the clubs may cost you around $40 one way !Overall, a great place to stay overnight if you have an early flight or want quiet . But look elsewhere if you want to be in the heart of the action
Genuine Hotels.com guest review
Response by Four Points by Sheraton Puntacana Village
Dear Marcus: Thank you for having reviewed our hotel and for the feedback on the staff, our Puntacana Village, the shuttle service to the beach. We are glad that you decided to extend your stay and to try our hotel; hopefully you will return many more times. Have a great day!
2 night trip Nov 28, 2014
Marcus
US
5.0 / 5Outstanding
"Perfect average between price and confort."
Great Hotel. Good Price. Clean and close to the beach.
Genuine Expedia guest review
Response by Four Points by Sheraton Puntacana Village
Dear Francesco: We are glad that you liked our hotel so much, that you found the prices to be good and that you liked our beach. Hopefully you will return soon to our hotel or try our new hotel on the beautiful beach of Playa Blanca, The Westin Puntacana Resort & Club. Have a great week!
Other trip Dec 1, 2014
Francesco
US
5.0 / 5Outstanding
"Gorgeous"
It was a very pleasant atmosphere. There was plenty places to eat outside of the hotel. The room was very moderate a clean.
Genuine Hotels.com guest review
Response by Four Points by Sheraton Puntacana Village
Dear Michelle: We are glad that you had such a great experience in our hotel and that you found it so convenient. Hopefully, we will see you back soon. Have a great week!
1 night trip Nov 9, 2014
Michelle
US
4.0 / 5Excellent
"QUIET AND NICE. IN FRONT OF SHOPS."
THIS IS A VERY CLEAN HOTEL. NEAR BEACHES, SHOPPING, RESTAURANTS. CONVENIENT. GROCERY STORE ACROSS THE STREET..VERY FRIENDLY STAFF. SUPER NICE BED. GOOD AIR CONDITIONER. MY ONLY COMPLAINT IS THAT THERE SHOULD BE A PLACE WHERE SMOKERS COULD SIT UNDER A ROOF AND NOT GET WET. WHEN IT WAS RAINING THERE WAS NOWHERE TO GO OUTSIDE.,WITHOUT GETTING WET.
Genuine Expedia guest review
Response by Four Points by Sheraton Puntacana Village
Dear MAR: We are glad that you enjoyed so many aspects of our hotel and that you also enjoyed our Puntacana Village across the street. We will take a look at your recommendation about an area for smoking, in the meantime if you return you may want to come and look at our new fabulous hotel on the beach, The Westin Puntacana Resort & Club as we have a fantastic Cigar Bar called Don Queco, which I am certain you will enjoy. Have a great day!
Other trip Oct 27, 2014
MAR
US
3.0 / 5Good
"Overnight layover."
Ease access to airport
Genuine Hotels.com guest review
Response by Four Points by Sheraton Puntacana Village
Dear Guest, thank you for reviewing us, hopefully you will have a better stay next time and rate us better, have a great day!
1 night romance trip Oct 24, 2014
A Traveler
US
5.0 / 5Outstanding
"BEST Non-Resort Hotel in Punta Cana!"
I love staying at this hotel because I am not paying the extra fees for an All-inclusive, which I don't want. I love to go to many restaurants the area has to offer, which are really great! I love the Punta Cana Village right across the street that has restaurants, a wonderful coffee shop, eateries, a supermarket, etc. and a beach minutes away. The hotel is TOTALLY air-conditioned so there are not any gardens to go through.
Genuine Expedia guest review
Other trip Oct 20, 2014
Nina
US
5.0 / 5Outstanding
"Great stay."
Great Stay, Clean rooms, loved the bad and the pillows, perfect Air conditioner, it was just perfect for us.
Genuine Expedia guest review
Response by Four Points by Sheraton Puntacana Village
Dear Johnes: Thank you for taking the time to review us, we appreciate the high mark. We are glad you liked the hotel, the rooms and the access to the beaches nearby. Hopefully you will return to our hotel or to our new wonderful hotel on the beach, The Westin Puntacana Resort & Club. Have a great week!
Other trip Sep 1, 2014
Johnes.
US
5.0 / 5Outstanding
"close to airport and very comfortable"
Flights were delayed overnight and needed a place to stay. Hotel was excellent. Would recommend it.
Genuine Hotels.com guest review
Response by Four Points by Sheraton Puntacana Village
Dear Lisa: We are sorry you missed your flight, but glad you got to experience our hotel and had a great stay. We hope you return one day to our hotel or to our new beautiful hotel on the beach, The Westin Puntacana Resort & Club. Have a great week!
1 night trip Aug 23, 2014
Lisa
US
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