I never review anything...until now. I was extremely displeased with my stay at Suburban extended stay. Prior to even entering the door, I saw shady-looking individuals drinking/smoking outside the hotel premise. The hotel has a facade of "normal," but it doesn't take long to notice problems. #1 there's no room service for the place #2 the hotel is […] difficult to find from the main road #3 you only get 1 bar of soap, no lotion, and limited extras. The hotel doesn't even carry samples in their lobby area or housekeeping #4 extremely uncomfortable bed, small pillows #5 no complementary breakfast/snacks #6 noisy tenets #7 hallway smelled of different scents / odor....and I could go on! I only got 2 hours of sleep, and that was a stretch considering all of the aforementioned problems. I will never stay at this hotel again, and feel I significantly overpaid for the one nite that I did stay Read moreGenuine Hotels.com guest review
"fine for what it was"
Although the hotel appeared new it was very basic. No cups or ice bucket in rooms. Beds were not comfortable. The only bright spot was Jessica at the front desk. Very friendly and helpful.Genuine Hotels.com guest review
I had a hard time finding the hotel. It's hiden and has a very little sign. The address given isn't the address used for navigation system. I had to call the hotel to get directions and they gave me a different address to use, other than that and little parking my overall experience was great .Genuine Expedia guest review
Response by Suburban Extended Stay Hotel Thank you for sharing comments regarding your visit. I am so sorry that you had any difficulty finding us, we are working diligently to have our address recognized appropriately. I hope that you will visit us again in the future!
"nice and new"
Room was nice and clean. This place looked pretty new.Genuine Hotels.com guest review
Response by Suburban Extended Stay Hotel Thank you for choosing the Suburban Extended Stay and for sharing information on your visit. I hope we will see you again!
"Clean Room, Humid Air"
The room was clean and new, the refrigerator was set at a good temperature, but there weren't enough blankets and pillows. Order extra. The most vexing issue was the humid air. The window air conditioner was necessary during the day, but it didn't take care of the humidity. The scariest issue is the tendency of men staying there (employees of the […] gas drilling industry) hanging out in front of the building in groups, or in the lobby. It's an extended-stay place, and that wasn't clear to me when I booked the room. When it rains, a thin layer of dirt from the hillside runs onto the entire parking lot. It's a tight parking lot, with many gas industry trucks parked there throughout the day. Strange. Shouldn't they be driven workdays by the employees? Read moreGenuine Expedia guest review
Nice, comfortable hotel, friendly staff, close to WVU.Genuine Expedia guest review
Response by Suburban Extended Stay Hotel Thank you very much for taking your time to complete an online survey of your visit to Morgantown. I truly appreciate the kindness shown when referencing my staff, our hotel and am very glad that we were convenient for your visit to WVU. Please visit us again when in the area!
"Conveniently located between interstate and WVU"
I booked this hotel last minute during commencement weekend in Morgantown, and I was pleasantly surprised by this place. (I hadn't realized, though, that there were limited check-in hours... the desk closes at 11pm... but I got there at 10:30, so everything was fine, and the hotel staff person, Rxxx, was delightful.) My parents and I slept well and […] took advantage of the breakfast fast food place right next door in the morning. Parking can be a challenge on full nights in town, but Rxxx even moved her car so we could take her spot! I will use this hotel again on future stays. Read moreGenuine Hotels.com guest review
Response by Suburban Extended Stay Hotel Thank you for sharing information on your visit to Morgantown. I am so glad you found everything satisfactory and applaud the staff member that moved their vehicle for our convenience. Please come see us again.
"Good place for WVU Graduation"
Good place. Very nice staff. We did not use the kitchenette but it's a great feature. The nearby Shoney's had decent food. Note--lots of energy construction workers stay here, but there wasn't any problems. It's just that they hang outside and smoke cause it's a non-smoking hotel, but again absolutely no issues with noisiness or anything negative.Genuine Hotels.com guest review
Response by Suburban Extended Stay Hotel I am so happy that you shared information on your visit to our hotel. Thank you for taking the time! It was our pleasure serving you and I sincerely hope you will afford us the opportunity again in the future.
"Nice Affordable Stay"
The staff was very helpful and nice. The room itself was in good order (even got a free upgrade to 2 beds). The only issue was parking. I guess a power company either rents out some of the spaces or they were staying at the hotel, but we had to park a little distance off after getting back to the hotel late.Genuine Expedia guest review
"Met my needs well"
The hotel was clean and quiet, the room was really nice. I enjoyed taking walks in the evening on the nearby bike path along the river. The only bad thing was that in the evening, when everyone was using the internet, the wi-fi would grind to a halt.Genuine Hotels.com guest review
"We love this place"
My boyfriend and I are in long distance relationship and Morgantown is a meeting place for us. We have stayed here a few times and we love it. We plan to use it every time we are in town. The only bad thing is that it is a little hard to find. FYI: Its across the street from Wendy'sGenuine Hotels.com guest review
Just like a past reviewer, the accomodations were fine but the parking lot and entrance were frequented by contractors.Genuine Hotels.com guest review
Response by Suburban Extended Stay Hotel Thank you for sharing information on your visit. I apologize that our parking area is somewhat full due to our extended stay guest. I hope we will see you again!
"New, clean, comfortable"
The place looks and smells totally new, and the room is arranged well and quite comfortable. Wifi works great. I've never understood what it is that some people like about really soft water; that's the only thing that drove me crazy. Oh, and the fact that the hotel is *really* hard to find, even with a GPS. (It's behind Shoney's, but finding your way […] through the maze of parking lots is still a challenge.) The hotel would be especially good for people who need the kitchen; I wasn't staying long enough to cook for myself. But I'd certainly stay here again. Read moreGenuine Hotels.com guest review
Response by Suburban Extended Stay Hotel Thank you for rating our hotel and your kind post about your visit. I apologize that it is somewhat difficult to navigate your way to our hotel. We have attempted to assist by placing arrow directional signage along the way. I hope that we will have the pleasure to serve you again.
I only stayed there overnight, but it was a very clean and nice place to stay. Lots of places to eat around the hotel.Genuine Hotels.com guest review
Response by Suburban Extended Stay Hotel Hi Jamie, Thank you so much for taking the time to review us on-line. We are so pleased that you found the hotel clean and enjoyed your stay with us. We look forward to serving you again!
"One night quick stay"
Although this is an "extended" stay hotel, I only needed the room for one night. No "frills" but VERY clean, comfortable and new. For the price, A+Genuine Hotels.com guest review
Response by Suburban Extended Stay Hotel Thank you so much for taking the time to post a review on your visit to our hotel. I hope we will have the pleasure of seeing you again.
"Very nice hotel especially for the price!"
Very clean, friendly staff, spacious rooms, and location was perfect.Genuine Expedia guest review
Response by Suburban Extended Stay Hotel Hi - thank you for sharing your experience of our hotel. I truly hope we will see you again when you are in the Morgantown area.
"Great family lodging"
This place is great. A non- smoking building, with a fridge, microwave, ceramic hot plate, dishes and dishwasher. Great for traveling with the family. It's removed from the street and completely quiet. I left my cellphone by accident, and the friendly front desk agent retrieved it and held it for a couple of hours until we could return. Great friendly […] service and reasonably priced. If ever we have choice, we will choose this chain again. Read moreGenuine Expedia guest review
Response by Suburban Extended Stay Hotel Thank you so much for sharing such kind words on your visit to our hotel. Our staff prides themselves on making sure your stay is problem free:) Hope we will see you again soon!
"Needed an affordable place to lay our head"
Nice facilities. Very clean and quite adequate for a landing place enroute to our final destination. Even when I requested a blow dryer from the front desk, it was at my door in minutes. My hair did not even start to dry. Good job!Genuine Hotels.com guest review
Response by Suburban Extended Stay Hotel Thank you for taking the time to share your experience on our hotel. It was our pleasure to meet you needs and we hope we will be given the opportunity to do so again.
The facility is very new if not brand new. The hotel is not a lavish type of facility which I knew going in. I was simply looking for a less expensive over night before a destination. It was fine I just got some grief from the little woman. The hotel was inundated with local construction workers. They where well behaved and not loud or disruptive in […] anyway. It was though probably to my wife what she likened to staying at aYMCA. the bathroom was very small especially if your a bigger guy Read moreGenuine Hotels.com guest review
Response by Suburban Extended Stay Hotel Thank you so much for sharing your comments on line regarding your stay. I am so sorry the Mrs. did not enjoy the visit. Please let me know if there is something we could do to make the experience more enjoyable.
"Nice Place For Quick Overnight Stay"
Room was clean and staff was friendly. Would stay here again.Genuine Expedia guest review
Response by Suburban Extended Stay Hotel Thanks for sharing your experience on-line. I am so pleased that you found everything as it should be and hope that we will see you again when visiting the Morgantown area.
Very comfortable, very warm considering the amount of snow, heater was very quiet, shame it didn't have an iron or ironing board. I will stay there again next time I'm in Morgantown.Genuine Hotels.com guest review
Response by Suburban Extended Stay Hotel Thank you for visiting our hotel and we look forward to your return visit, please note, that irons and ironing boards are available for loan at the front desk. Please let us know if we can somehow make your stay more enjoyable.
"Staff Provides Excellent Customer Service"
The front desk staff at this hotel went out of their way to help me during my stay. I've been in the hotel business since 1984 and have rarely encountered staff this helpful (except at my hotels, of course!).Genuine Expedia guest review
Response by Suburban Extended Stay Hotel Thank you so much for staying with us, the staff was very proud of your high praise! Please let us know if we can do anything further to make your stay more pleasant.
"Just an over night but it was very nice."
We just stayed over night but it was very clean & nice. Will stay there again.Genuine Expedia guest review
"Not a comfortable stay"
We stayed at this hotel for family weekend at WVU and we were very underwhelmed. The pillows were very small and the room had a strange odor. We were also saddened that there was no common area to just sit and relax as a group. There are two small couches in the check in area, but they were always occupied by construction workers. This hotel was more […] expensive than the four others in the area that we stayed at, and the least accommodating. Read moreGenuine Hotels.com guest review
Response by Suburban Extended Stay Hotel Thank you for sharing your comments on your visit with us. I am sorry that you found our service and amenities to be less than expected. Please consider visiting us again when traveling to Morgantown, we would love an opportunity to improve on your experience.
Clean and good Staff, willing to help, close to food.Genuine Expedia guest review
Response by Suburban Extended Stay Hotel Thank you for your visit and kind comments. We hope you visit us again!
"OK hotel for football weekend for the guys."
Hotel was ok, and works for a guys weekend. It's an extended stay so no daily house keeping. They need to look at the AC/Heating units to identify and eliminate the strange odor in the room.Genuine Expedia guest review
Nice place for the $. We were not in the room much, but I have no complaints.Genuine Hotels.com guest review
"Excellent place to stay and reasonable"
Only complaints would be the pillows are small and it did not have a hair dryer....but, overall those complaints are minor compared to the great folks working the hotel, from guest services to the ladies maintaining the rooms...I was impressed and I usually stay at Comfort Inns....this stands beside anything in its class....but, keep it a secret or […] people will flock there and tear it up over time.....so, keep a fine place like this a secret..... Read moreGenuine Hotels.com guest review
Knew nothing about the area or where to stay. Based my visit on other hotels.com reviewers. Was very pleased. Very clean room, friendly and courteous staff and convenient to the downtown area. Would definitely recommend. The only downside is that you have to pay extra to have daily maid service but since I was only there for a few days it wasn't a big […] deal. Read moreGenuine Hotels.com guest review
"convenient te highway but no restaurants"
Clean, convenient, great rate, nice staff. I requested a room near the lobby for safety and they assigned me the perfect room. I was very impressed with the room for people who want a kitchen. I, however, would have liked a restaurant that I would not have to drive back to the highway for.Genuine Hotels.com guest review
"Not too far from West Virginia University"
Stayed in connection with a tour of WVU campus. Close to Morgantown and many fast food restaurants.Genuine Expedia guest review
"great stay near lots of food"
smelled and looked brand new. very clean. lots of fast food and a grocery store near hotel. GPS couldn't find actual address bc its a side street. no problem, called hotel they gave us an alternate address that was in the GPS. Great stay!Genuine Hotels.com guest review
"New and clean"
Everything was very clean and new. Only complaint would be you have to ask for an ironing board and iron and neither were reliable or good.Genuine Expedia guest review
Hotel was very pet friendly!Genuine Hotels.com guest review
"Pickups are required"
Was exactly as I expected - but the lack of a pickup truck made me stick out. Comfortable, clean, quiet and convient.Genuine Hotels.com guest review
"Suburban Extended Stay"
The hotel was kind of overrun with workmen who were using it for an "extended stay" on an engineering job of some sort. They were nice fellows, but they kind of took over the place with a barbecue party at the back door. They were quiet enough, except when they got up to leave for the job site. It was expensive, too.Genuine Expedia guest review
It was very busy when I arrived and the staff was very nice and attentive in the midst of all the chaos. The room was great; definitely a great setup for a longer stay. Sadly I was only there for one night!Genuine Hotels.com guest review
"Good hotel for prolonged or short stay"
At the end of a very long day of driving from Detroit, MI to Morgantown, WV and unloading furniture and boxes and boxes of books, my husband and I stayed at the Suburban Extended Stay Hotel since my apartment was not quite ready for overnight stay. The hotel provided comfortable, very clean and quiet room. It is a bit secluded and more difficult to […] find since it is not right on the main road. We had to drive through the parking lot that needs a lot of work…apparently there are some plans for new construction work in and around that general area. All and all, it has been great experience for us. I wish I had known about that place on my previous trip to Morgan town about a month ago. We stayed in a different place that was much ore expensive and not nearly as nice and comfortable. Excellent and affordable hotel. I would highly recommended it. Read moreGenuine Expedia guest review
Very nice room, reasonably priced. Plenty of room, clean and well maintained. Only complaint was found coffee grounds in the small personal coffee maker from the previous guest.Genuine Hotels.com guest review
"Pleasant experience; good for road trips."
I booked via Expedia due to proximity to the highway for an overnight stay on a road trip. Since the building is set back from the road behind a few other businesses, the hotel driveway was a bit difficult to locate. Once we did locate their small sign, the rest of the stay was really good. The parking lot looked packed at night, but it wasn't noisy […] in the hotel (even in the early morning when I am guessing they all left for jobsites, as many trucks were gone the next morning). For a long-term stay hotel, it was well-maintained and comfortable. The staff seemed to know everyone by name and were pleasant & helpful, even with our late check-in. The rooms were spacious and stocked with basic dishes/linens/cookware. One of the bowls in the cabinet wasn't clean when we arrived, but having the dishwasher in the room was nice. The fridge was large enough for us to empty our coolers & re-freeze our ice. Overall, the experience was better than I expected for this type of hotel. Read moreGenuine Expedia guest review
"Not a bad deal"
I like the full refrigerator and stove. The room was nice. My wife didn't like the smell in the hall. Would have liked more towels and pillows.Genuine Expedia guest review
"Extended stay, but fine for short stay too"
Extended stay hotel, offering weekly housekeeping. Nice "studio apartment" type rooms with full size refridgerators, cook stove, etc. Good value.Genuine Expedia guest review
The staff was friendly. Room was clean and comfortable. We only stayed for one night but would definitely stay again.Genuine Hotels.com guest review
"Nice and better than reviews have stated."
Enjoyed. Staff were fun and friendly. Room and facilities were, most importantly, clean. It helps being new I'm sure so hope this remains true when we return again. I did read prior reviews and totally agree the walls are very thin. Felt like we had an extra person in the room snoring. And yea smokers hang at doors so could enforce a smoke area. But […] this is great for a stay over several days with nice sized fridge and microwave. Did I mention it was 'clean'. Keep that up and you'll have a returning visitor here. Read moreGenuine Hotels.com guest review
"Comfortable, Convenient and Close!"
Very nice establishment, just off major route (Rt. 68). Very reasonably priced. Very nice layout and with full kitchen. Would recommend this hotel to anyone looking for lodging --either short or long term-- in the Morgantown area.Genuine Hotels.com guest review
"Comfortable place to stay"
Beautiful hotel with wonderful staff. Very clean and rooms are wonderful.Genuine Hotels.com guest review
"I would definitely stay here again."
We're visiting friend and everything went great as far as this hotel. The staff was helpful, food and stores were close, the location was great. Hotels are clean (kitchen/dishes super). Nice and quiet...my daughter loved it!Genuine Hotels.com guest review
Confusing getting to the hotel due to construction. Staff was great! Rooms are big and clean. wish there was a breakfast, but having a kitchen in the room and for the rate I paid. It was worth it! Highly Recommend!Genuine Hotels.com guest review
The hotel had the overall appearance of being new, so new we couldn't find the entrance in the middleof a construction zone. The staff was very friendly and it was convenient to our location. When walking into to our non-smoking room ,it had the overall smell of cigarette smoke and air freshener. The bathroom had a lingering odor of urine no matter […] how many times we wiped it down and sprayed Lysol. I liked the simple look and set-up of the rooms. Having the kitchenette was a definite plus. The coffee the hotel provided was awful. For a one night stay it was fine. Read moreGenuine Hotels.com guest review
Location not so easy to find, but staff helpful with directions. I was traveling on business and even though there is a laundry center, there are no ironing boards or irons in the room or laundry center. Also, no blow dryer. Smoking not permitted in building but staff was standing at exit in stairwell smoking with door open which is the same as smoking […] in the building as far as I am concerned. Read moreGenuine Hotels.com guest review
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