Accomodation satisfactory. Excellent breakfast and good service.Genuine Hotels.com guest review
A little disappointed with the location as the address shown was Richmond when in fact it was in Catterick Village. There was distinct lack of storage and we had to live out of a suitcase.The provision of bath towels would improve the service and a better quality of bedding.On the plus side the staff were fantastiv breakfast was superb along with an […] excellent pint of Tetleys bitter. Read moreGenuine Hotels.com guest review
No complaints. Nice breakfast, very clean hotel and friendly staff. Very close to racecourse. Not the ritz but for the price and location it's worth a visit.Genuine Expedia guest review
"Basic stay, but convenient, good value & friendly."
I stayed at this hotel because it was an ideal location to stop off at on my way to Scotland, as it was just off the A1. I was very pleased with the quality of my stay - The owners were very friendly, I was upgraded to an en-suite room and I was able to choose what time I wanted breakfast. The room itself was basic, but had a full functional TV, and […] the breakfast was of good quality. Considering what I paid, I think this establishment is good value for money. The only negative point is that wi-fi was not available in my room, even though it stated it would be when I booked my room. Overall, I would recommend others to stay at The Angel Hotel and I will hopefully pass-by there in the future. Read moreGenuine Hotels.com guest review
"Over night stay"
Arrived at hotel booked in had to travel on to a party returned at 12 midnight shown to my room which was perfect for what I wanted comfy and clean ask what time I require breakfast 9am was suggested breakfast brilliant 10 out of 10 would stay again without a doubtGenuine Expedia guest review
"Nice people, basic accomodation"
Budget accomodation but very basic. Hot water difficult to obtain, only hand towels provided and door required assistance to unlock. When I finally managed to get the shower to run hot half the shower door fell off. Staff were nice and very helpful, its a pity the accomodation isn't up to the service.Genuine Hotels.com guest review
Staff were very helpful and welcoming. The breakfast was very good and served at a time of guests choosing. The room was a good size with some quirky DIY e.g. Shower in room and plug socket quite high up. However, it was a lovely stay, great value and friendly staff.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very convenient for the A1 and great value"
01/25/14 Lochardil Norwich, United Kingdom
Given I only paid 25 pounds via Late Rooms I was not expecting much, but was pleasantly surprised. Really easy to find just off the A1, room was pleasant with TV, sink and Tea and Coffee making facilities. Shower rooms and toilets were clean. I had a chat with the owner over a beer, nice guy. He and his wife seemed to really care everything was OK for me. Tons of parking space outside. Don't know if it would be noisy if the pub wss busy, as the hotel is really a big pub with rooms above - but pub was deserted the day I was there; only me and the owners there. Really quiet through the night so I slept well. The Everything Everywhere (the Orange and T Mobile networks) data signal was rubbish and I couldn't find any wifi, no internet for a while. My only regret is I didn't stay longer, as I arrived around 10 pm and had to leave next day at six. Didn't sample breakfast for that reason. Recommended.
"Basic stay, but a convenient location, friendly owners and good value."
09/13/13 GeorgeJames2000 Stirling, United Kingdom
I stayed at this hotel because it was an ideal location to stop off at on my way to Scotland, as it was just off the A1. I was pleased with the quality of my stay - The owners were very friendly, I was upgraded to an en-suite room and I was able to choose what time I wanted breakfast. The room itself was basic, but had a full functional TV, and the breakfast was of good quality. Considering what I paid, I think this establishment is good value for money. The only negative point is that wi-fi was not available in my room, even though it stated it would be when I booked my room. Overall, I would recommend others to stay at The Angel Hotel and I will probably pass-by there in the future.
06/15/13 Kajababy Durham
Stayed here with my son and partner after a function at the hotel... after the function finished, we went to the room around midnight, used the bathroom and the toilet had an electric pump, unfortunately there was some malfuncion...the pump was still growling hours later...no one slept a wink.. after a quick look around the hotel there was no one to report the issue to. The 3 of us were EXHAUSTED...it was like a drill in the room with us.. We ended up leaving the hotel at 3.30am and driving home as it was clear we wouldnt be getting any sleep! Obviously things can malfunction, but on contacting the hotel a total of 3 times asking for a partial refund, we received no reply, no apology and no refund. the hotel was clean but basic, had the pump not malfunctioned it would have been cheap and cheerful...as it was, it was a disaster. The owners were unresponsive and clearly had no concept of customer service. VERY POOR
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