All hotels in Madrid, Spain
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereCalle del Arenal 16, Dup. 2da. Planta, Madrid, Madrid, 28013, Spain, ‏‎800-491-6126
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3.2 / 5Good

Score breakdown (from 19 reviews)

Average rating for:

  • Cleanliness
    3.2
  • Service
    3.7
  • Comfort
    3.1
  • Condition
    2.5
  • Neighborhood
    4.6
3.0 / 5Good
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    -
  • Neighborhood
    4.0
Too noisy outside, next door. In the bath room there was only shower curtain and smells bad. Staff was very kind and skilful.
Genuine Venere guest review
Other trip Nov 8, 2014
A Traveler
US
1.0 / 5Poor
"Dishonest"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
Be careful when you book here. The staff and owner are known for trying to rip off foreign customers and find ways to charge more. There are many other hostels right next to it and in the vicinity that offer a more trust worthy service for the same price.
Genuine Hotels.com guest review
2 night trip with friends Sep 6, 2013
Alan
US
1.0 / 5Poor
"Under maintenance / dishonesty"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    5.0
Upon arrival the room we rented was undergoing major construction and unusable. The desk clerk said we would have to take a single room and pay for another single room and that no room with two beds was available. As soon as I dialed hotels.com on the phone and it started ringing, a room with two beds immediately became available. I would recommend removing this property from hotels.com.
Genuine Hotels.com guest review
2 night trip with friends Oct 18, 2013
Dave
US

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"위치 짱"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
위치는 정말 좋네요. 호텔도 그런대로 좋았고요. 가격만 맞으면 추천하고 싶어요
Genuine Hotels.com guest review
2 night family trip May 3, 2015
cheolhee
KR
4.0 / 5Excellent
"Hostal Centrico y bien comunicado"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Es un hostal centrico, el personal es muy amable, las habitaciones son un poco pequeñas pero muy acogedoras, la limpieza excelente
Genuine Expedia guest review
Other trip Jan 5, 2015
Skar
ES
4.0 / 5Excellent
"Magnífica ubicación desaprovechada con la habitac"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
La ubicación magnífica. La habitación tenía lo imprescindible pero con un estado visible arcaico: Al armario le faltaba una puerta, los cabeceros estaban sueltos, el suelo de dos colores. La habitación con balcón es estupenda. El baño es lamentable, excesivamente pequeño, apenas una persona se revuelve dentro, si es alguien voluminoso ya ni entra, y la limpieza del baño es muy muy mejorable
Genuine Hotels.com guest review
2 night family trip Dec 26, 2014
CARMEN
ES
2.0 / 5Fair
"NO VUELVO"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
LO UNICO BUENO LA SITUACION POR CENTRICO.
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
JUAN ANTONIO
ES
4.0 / 5Excellent
"Bien"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Muy discreto y comodo en general muy bien calidad, precio, ubicacion, repetiria
Genuine Hotels.com guest review
1 night romance trip Dec 5, 2014
A Traveler
ES
3.0 / 5Good
"sin mas"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
centrico pero antiguo en buen sitio para hacer turismo
Genuine Expedia guest review
Other trip Sep 23, 2014
A Traveler
ES
2.0 / 5Fair
"très bruyant-bon emplacement"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
Lit pour 2 personnes alors que nous avions réservé pour 4.(chambre de 4 soit disant finalement pas disponible) donc équipée pour 2 personnes (2 serviettes de toilettes....)- aucune isolation phonique - très bon emplacement dans rue piétonne en plein centre de Madrid - Station de taxi proche -
Genuine Hotels.com guest review
1 night trip Nov 1, 2013
A Traveler
FR
3.0 / 5Good
"buona posizione"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
spazi limitati nella camera; infissi fatiscenti; servizi minimali ma, considerato il prezzo e la ottima posizione ...non potevamo aspettarci molto di più. L'accoglienza e la disponibilità della reception sono state buone, consigliato per chi bada al sodo e non ha alte pretese.
Genuine Hotels.com guest review
5 night trip Sep 6, 2013
giancarlo51
IT
5.0 / 5Outstanding
"qualità prezzo posizione ottima"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Ottima posizione, impossibile chiedere di meglio, ma in strada i rumori non finiscono mai anche se è abbastanza insonorizzato Ottimo prezzo 66 euro a notte per una quadrupla. non è climatizzato, quindi se andate d'estate non si dorme dal caldo, in stanza c'era solo un ventilatore.
Genuine Hotels.com guest review
5 night business trip Sep 6, 2013
famiglia
IT
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
Excelente servicio
Genuine Venere guest review
Other trip May 31, 2013
A Traveler
ES
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Genuine Venere guest review
Other trip Dec 7, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    5.0
Genuine Venere guest review
Other trip Jul 15, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip with friends Mar 9, 2015
A Traveler
FR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night romance trip Oct 17, 2014
A Traveler
ES
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Sep 13, 2014
A Traveler
ES
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Aug 31, 2013
A Traveler
FR

TripAdvisor reviews for Hostal Alicante

Overall rating:Based on 27 traveler reviews

Most recent traveler reviews:

Overall Rating
"Great Hostel"
04/23/15 aimerlavie618 Greensboro, North Carolina
This was a great location in Madrid and there was no street noise late at night. The rooms do have thin walls, so bring ear plugs. The staff was very welcoming and accommodating!! They made the stay very enjoyable.
Overall Rating
"Good price, great location but not much else"
11/20/14 margaritaparrish Sydney, Australia
Hostal Alicante is located in Calle Arenal near Sol, so in terms of location you cannot do much better. The price is good too at 60 Euros a night for a private room for two with its own bathroom.. The Hostal is clean and quiet. The ambiance, however , is not fantastic. The different men who work at the desk are not cheerful or particularly helpful and the credit card facility at the Hostal for whatever reason never works. So be prepared to pay cash on arrival for your stay.
Overall Rating
"Owners decided to remove our door in the middle of the evening - worst place i've ever stayed!!"
05/09/14 Sam H Chelmsford, United Kingdom
I look for two things when choosing somewhere to stay; a clean bed and a hot shower - I didn't get either. I stayed for 4 nights with two girlfriends in a tiny three bed room. When we first got there it seemed fine and cute but it had gone 1am and we were very tired! When we woke, there was no hot water so cold showers all round. We then found that none of the staff spoke a word of English so we tried to talk to them in Spanish and had a good laugh but it went straight down hill later that day when we started to get ready to go out - still no hot water! We got back to the hotel around 1am (not a late one considering Madrid never sleeps!) but our neighbour insisted on knocking on the wall and telling us to be quiet - I should mention now that this hostel is opposite one of the biggest clubs in Madrid so no one could possibly get to sleep until 7am! The cold showers and no sleep continued the whole time. The WORST part of this hotel came Monday evening - after a day of walking we decided to head back to freshen up before we went for dinner... When we got back we found that we had no door!!!!! They had decided that we needed a new floor fitting whilst all our luggage and valuables were in there so they removed the door and started laying some disgusting laminate on top of the already disgusting laminate! They moved all of our stuff, covered our clothes with all sorts of rubbish and left allsorts on the bed I was sleeping on! We tried to ask what was happening but, because of the language barrier, they could not explain - there was no hint of apology; I was just happy I secured my case with a padlock! We felt violated and so disappointed!!
Overall Rating
"Great Value!"
09/12/12 Danielle M Belmont Shore, California, United States
The hostel is located right in between Opera and Sol Metro stations (aka the height of the tourist area). The room I stayed in was quite small, but it suited my needs just fine. There was a bit of noise throughout the hostel, but nothing more than you would expect during the busy season in Madrid. My room was not near the street so if you require a good rest, request a room closer to the front desk. The staff were incredibly friendly and helpful. If you want a (cheap) place to stay in the middle of the city, this is the perfect place!
Overall Rating
"worst hostal I have ever seen"
04/05/11 ipoksane Riga, Latvia
I stayed in this hostal for one night and this was more than enough. It is really hard to get a room in Madrid at this time of the year so I didnt have much choice. Maybe there are rooms like in the pictures. However my (nr.7) was different. Small, with signs of leak on the ceiling and mold in the bathroom. TV has just 2 channels. No hair dryer. Impossible to open the window because of the smell coming from the kitchens of the nearby restaurants. And the worst thing - noise! People in the reception are talking (for me it sounded more like shouting) between themselves with no paying attention if there is somebody in the room or not. And it doesnt matter whether it is 9 pm or 9 am. There is a luggage storage like they say on the webpage. They just didnt mention the cost 1 euro.
Overall Rating
"Good Location otherwise average"
10/23/10 Fred G Warrington, PA
Hostel was located a short wlak from the Royal Palace, the Plaze Mayor and the Plaza del Sol. make surre you get a "quiet" room since it is located ona street that never sleeps.
Overall Rating
"simple and neat"
10/23/10 miegz North Bergen, New Jersey
the hostal was very clean because it was maintained by the best workers in the world, Filipinos! it was right at the heart of the shopping and tourist district... best priced for euros... the only thing is, if you are a night owl like me, don't get spooked by the owners of the hostal, they sleep on the living room sofa where the computer is... lol
Overall Rating
"Buono come qualità prezzo "
03/19/15 ciucca83 Martellago, Italia, Europa
Centralissimo come posizione, comodo a tutto. Personale molto gentile. Molto pulito. Camere agevoli, unica pecca i letti.. quello matrimoniale è ad una piazza e mezza e corti... però per qualche giorno a quel prezzo li va più che bene!!!!
Overall Rating
"Horrible en la vida volvería a alojarme allí "
03/14/15 Maka V
El hostal en si no está mal , muy céntrico pero el recepcionista la noche que estuvimos se emborracho de tal manera que por la noche llamaba la gente y no abría ni la puerta más de 20min de reloj la gente llamando al timbre a las 4 de la mañana , tuvo que salir gente a discreparle y empezó a chillar como un loco y a darse golpes por las paredes . Llevaba una borrachera descomunal , pasamos hasta miedo. Increíble pero cierto no volvería en la vida allí.
Overall Rating
"Bueno pero podría ser mejor"
01/12/15 GaMareza
Esta muy bien ubicado pero eso implica que tenga mucho ruido... Entre el cambio de horario y el ruido me fue difícil dormir y sería muy bueno que sus empleados fuesen poquito más amables hospitalarios
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews