"Clean comfortable 2 BR / 2 BA apartment unit"
Hotel room was actually a 2BR apt, 2 full baths, full kitchen, laundry. As such, no traditional hotel services. If you would rather stay in a clean comfortble 2BR apt than a hotel, this works fine - worked for us and our 3 kids. Large park on the lake 1/2 block away was handy as well.Genuine Expedia guest review
Response by Lake Windermere Pointe We’re glad you enjoyed your stay in one of our fully equipped vacation rental condos at Lake Windermere Pointe. Yes, these condos are not set up like a typical hotel room. They are all privately owned condos that we manage and rent out on behalf of the owners. One of the great things about the condos is that they offer more space, amenities, convenience, and privacy than a typical hotel room. Not to mention having a fully equipped kitchen and BBQ so that you can prepare your own meals. Hopefully you’ll come back and visit us again in the summer. The outdoor pool is a great place for the kids and the public beach and park is only a short walk away!
Stay away! This property is run by the lazy management company that threats you like dirt. Facts (from personal experience): - They expect you to take your garbage to the dumpster when you leave! - To get the key and check-in you have to drive downtown, there is nobody on the site, EVER. When you arrive downtown, you find that your key is actually two […] access codes, that they could've just e-mailed ot SMS-ed to you. And if you forget your codes when going back late night - too bad, there is nobody there at the hotel to help you and office is closed. - Parking door clicker and gym card are attached to a foot-long piece of wood, with "$200 if you looose" message on it. - Place is covered by restricting signs ("DO NOT change freezer temperature!", "DO NOT..","FINE for ...", etc). - Water there stinks. If you call to complain, you will get "We can't do anything" answer from management company. - If you designated parking stall is occupied and you call to complain, you will get "We don't care and wont do anything, park somewhere else" answer from management company (this is actual answer I've got!). - There is a lot of furtniture there, but place was not designed to make your stay comfortable. For example: there are NO hooks in bathroom to hang you clothes on, your bad is positioned right under noisy heating\cooling register, etc. - There is no internet (despite what Expedia says). - Carpets have nails coming through in doorways (if you complain - there will be no effect). Read moreGenuine Expedia guest review
Never ever try to complain about anything because the building manager will just tell you they will not do anything! You ask them then if you can just transfer to a different room and they will only tell you NO! So be prepared to be stressed on your vacation if you plan to stay here.
12/13/13 Julie C Louth, United Kingdom
Our room was overlooking the lake, room was large, clean and modern. Food was excellent, we only stayed for one night, but would be more than happy to stay longer. Pool a bit on the small side but not a problem for us.
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