All hotels in Vienna, Austria
1 room, 2 adults
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3.7 / 5Good

Score breakdown (from 18 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    3.5
  • Comfort
    4.1
  • Condition
    3.9
  • Neighborhood
    4.5
1.0 / 5Poor
"Do not take it"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    5.0
The only good thing about this appartmet was the neighborhood The y never clean the apartment And they charge us extra €35 for cleanning when we arrived there.
Genuine Hotels.com guest review
3 night trip with friends Jun 16, 2015
Daniella
US
4.0 / 5Excellent
"The Edelhof experience"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
A little bit of confusion on checking in. I let them know when we would arrive so they could meet us. However, the way it really works is they email you a code to a key box at the apartment building. I never received the code. Thank goodness someone else had just checked in and told us how the system worked. The place could have had more than two forks and needs a deep clean. Other than that, it was a nice apartment, close to the tram line and in a good neighborhood.
Genuine Hotels.com guest review
4 night family trip Dec 27, 2014
Stewart
US
4.0 / 5Excellent
"Nice apartment"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Close to the transit system and very spacious. I would definitely stay there again!
Genuine Hotels.com guest review
3 night trip with friends May 9, 2013
Ria
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    4.0
It was my first time in Austria, so I did not know what to expect. However the apartments and service met my standard. The place is peaceful and clean, the street is quiet too. It would be useful if the page "how to get to Edelhof apartments" would contain the subway station closest to the point. The only thing I missed in the apartments - was the convenient table for some writing or working on computer, because the normal table is busy with the TV.
Genuine Venere guest review
Other trip Jan 2, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"NICE apartment. Bargain for money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
NICE, In an area where is easily accessible to good public transport.
Genuine Expedia guest review
Other trip Feb 8, 2015
A Traveler
GB
2.0 / 5Fair
"Cleanning Fees!!!"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
I booked the apartment hotel because it looked reasonably priced per night compare to other hotels. Actually, the per night stay is much more expensive than you'd expected, first, this hotel charges much higher "TAX and FEE", second, this hotel charges additional "Cleaning Fees", and in my case, I was charged additional 35 euros when I checked in (I paid full no-refundable price when I booked the hotel online). This hotel's hot water is unreliable, when I was taking a shower, maybe one of the guests in the hotel turned the hot water on, then I had cold water coming out from the shower, this happened 3 times. One of the tab had no hot water at all.
Genuine Hotels.com guest review
2 night family trip Dec 22, 2014
A Traveler
CA
4.0 / 5Excellent
"Christmas Trip"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Comfortable stay. Near amenities and easy reach to city areas.
Genuine Hotels.com guest review
10 night family trip Dec 1, 2014
A Traveler
SG

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"7,5"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Voor 5 dagen geboekt, erg leuk complex, veel ruimte, goede instructies om binnen te komen en je sleutel te krijgen. Er is geen receptie!
Genuine Expedia guest review
Other trip Dec 2, 2014
Barry
NL
3.0 / 5Good
"Check Vienna Edelhof Apartments"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Wir hatten uns auf unser Apartment gefreut , und die Innenausstattung war auch sehr schön. Aber da das Apartment eine Kellerwohnung war ,was wir nicht wussten ,schauten wir in denn Innenhof und somit in Augenhöhe auf die Mülltonnen. leider roch es auch in der Wohnung sehr muffig was aber nicht von den Mülltonnen kam, sondern weil im Schlafzimmer die rechte Ecke neben den Betten feucht war.
Genuine Expedia guest review
Other trip Sep 28, 2014
A Traveler
DE
1.0 / 5Poor
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    5.0
L'appartamento era a pianterreno le finestre davano sulla strada e quindi se si aprivano i passanti potevano tranquillamente entrare. La finestra della stanza sul retro dava sui bidoni della spazzatura e e quindi non si poteva aprire neanche quella. Nell'appartamento c'era inoltre un cativissimo odore. L'accoglienza al nostro arrivo non c'è praticamente stata e le informazioni date al nostro arrivo erano i suficienti (ottenimento chiavi stanza tramite codice, no info x parcheggio auto)
Genuine Venere guest review
Other trip Jul 28, 2014
A Traveler
IT
5.0 / 5Outstanding
"отличное расположение"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
EdelhofApartments расположен очень удобно, совсем рядом с трамвайной остановкой, чуть дальше станция метро, расположен в тихом переулочке в старинной части Вены, номер большой, чистый, имеется все необходимое для полноценного отдыха.спасибо!
Genuine Hotels.com guest review
10 night family trip Jul 7, 2014
Татьяна
RU
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    4.0
+Nettes Bezirk. +Grosse Fläche des Raumes. -Viel zu dunkel in der Wohnung (das Erdgeschoß). -Schwache Leistung der Wasserwärmer, wie im Badezimmer, so in der Küche.
Genuine Venere guest review
Other trip Jun 13, 2013
A Traveler
DE
4.0 / 5Excellent
"Симпатичный отель"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Симпатичный отель в историческом здании. Мебель не новая, но чистая и аккуратная. Замечательно расположение - по карте, как будто, не центр, но до центра - удобнейший транспорт. И через 10 мин. вы уже у любого красивешего места! Недалеко находятся недорогие продуктовые магазины (помните, что у них магазины работают только до 18-19), кондитерские (они тоже до 18) и ресторанчики. Единственный явный недостаток - там не приходят убирать. Но есть все преспособления для самостоятельной уборки! :) С удовольствием приедем туда снова и бкдем рекомендавать друзьям! :)
Genuine Hotels.com guest review
7 night trip May 10, 2013
Людмила
RU
4.0 / 5Excellent
"도심에서 좀 멀지만 편리한 호텔"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
규모가 크고 관리가 잘되어 있으며 영어가 잘 통하고 지하철 역이 옆에 있어서 편리한 호텔.주변 시설은 지하철 역 주변의 상가 건물.
Genuine Hotels.com guest review
2 night trip Jul 12, 2012
A Traveler
KR
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night romance trip Jan 18, 2015
A Traveler
RU
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night romance trip Dec 12, 2014
A Traveler
CZ
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night business trip Sep 11, 2014
A Traveler
FI
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Jan 14, 2014
A Traveler
DE

TripAdvisor reviews for Edelhof Apartements Vienna

Overall rating:Based on 17 traveler reviews

Most recent traveler reviews:

Overall Rating
"Good but not so good."
09/30/14 Moisa E
We arrived there by car and we didn`t know where can we park. We called the owner and he just told us to watch the signs from the street and then he hang up the phone. Ok...we were lucky to find a nearby street with free parking and we left the car there for two days. The room didn't seemd to be like in the photos. It's ok for only two days. If you want to stay more I suggest to find a hotel that includes parking area. If I will come back to Wien I will go to stay to another place.
Overall Rating
"Really good"
08/26/14 Ataualpa70 Turin, Italy
I was there on summer 2013 and the apartment is really big, clean and confortable. The price is quite good and the connection with bus and/or Metro with city center is excellent. If I have to come back in Vienna surely, about Hotels, I will come back here.
Overall Rating
"Clean, large, self sufficient apartments"
06/18/14 Wallwork-95 Sheffield
The apartment we were allocated was very nice. It was a large studio with kitchen, toilet room and shower room. The location was okay. Close to lots of public transport options. There was a fan available which was well needed as it was very warm in the apartment. We received no hot water which was very bad and due to there being no reception we couldn't easily sort this out
Overall Rating
"Unhelpful staff"
02/18/14 Terrykn Prague, Czech Republic
Very shortly. I cannot recommend these appartments. It differs from the photos and the realm was a different to lower level of what was advertised. Location itself is not so bad. Communication with the staff (probably owner) was terrible even we needed only information if it is possible to store for 4 extra hours after check out baggage.
Overall Rating
"dirty dingy apartment/squallido sporco appartamento"
12/04/13 aslan84 Bucharest, Romania
I was very disappointed just arrived. the apartment was very different from the photos, the furniture was old and shamefully grabby , as well as floors, curtains and bed linen. The dishes and pots were sticky. In the apartment there was a constant smell of old that did not go away. no relationship with the staff, to receive the receipt of the payment I had to contact an anonymous email address. I do not advise anyone to choose it as accommodation, although the location is very convenient, as the area is one of the best in town.
Overall Rating
"Fully equipped apartments"
08/12/13 DareBt Bitola
Edelhof Apartments in Vienna are (not serviced) apartments nearby the Vienna General Hospital. The convenient location to the hospital, the very acceptable price (note the extra 35 Euros asked for final cleaning) and the nearby U-Bahn station were the main reasons why we picked these apartments and we did not made a mistake. We stayed for three days in July, 2013, in apartment number 8 and had everything we needed. The apartment was big enough for three people, had all sorts of amenities, the wi-fi was working excellent. In it's nearby area, one can find a bakery, pharmacy, couple of restaurants, coffee bar etc. The area also seemed nice, quiet, the apartment seemed secure enough. We were in Vienna because we needed to pay a visit to the Vienna General Hospital and these apartments were perfect for that kind of trip.
Overall Rating
"Clean, quiet, secure apartments"
06/25/12 Em M Sackville, Canada
We booked a studio apartment, but were fortunate to be given a large apartment upon arrival (no extra charge). It was a very large, clean, 2 bedroom apartment with a full kitchen (including pots and dishes, etc) and a washer. It is a short walk (10 min) to catch the subway from the apartments (U6, at Wahringer Strasses - Volksoper). They advertise as having free parking, but it is street parking, so you are not guaranteed to be able to park close to the apartments. We really enjoyed our stay here.
Overall Rating
"Неплохо"
10/24/14 Андрей А Perm, Russia
Апартаменты расположены в 7 минутах ходьбы от метро, 30 минутах от центра, что для любителей пеших прогулок не проблема. Помещение просторное и достаточно чистое, но холодное. Заселение и выезд прошли без проблем, ключи получили по пин-коду в боксе на первом этаже.
Overall Rating
"вполне прилично"
09/20/14 NastenkaSH Rostov-on-Don, Russia
Искали бюджетный вариант размещния в Вене и остановились на этих апартаментах. По заезду показалось, что очень холодно, но выручили батареи, которые исправно работали. В целом в номере очень уютно, есть всё самое необходимое. Пожалуй, единственное, что огорчило это пришедший на следующий после заезда день молодой человек и взявший с нас 35 евро за окончательную уборку. Вероятно это и правдо размещалось на сайте отеля, но нами замечено не было. Транспорт находится в 2х минутной (трамвай) доступности или же до метронут 5 времени пути. Супермаркет также рядом. Есть вайфай. В целом вполне риличные апартаменты. Соответствуют цена-качество.
Overall Rating
"Non lo consiglio a nessuno! "
09/10/14 Andrea V
Abbiamo prenotato un appartamento per due ad un prezzo ragionevole, fidandoci delle foto viste sul sito, a prima vista sembrava ok ma appena siamo andati in cemera per aprire la finestra ci siamo accorti che affacciava su un cortiletto adibito alla raccolta differenziata di tutto lo stabile...il locale puzzava di chiuso, era umido e le lenzuola piene di polvere...fortunatamente la vacanza è appena finita!!!
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews