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1 room, 2 adults
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Edelhofgasse 8ViennaVienna1180Austria, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.7 / 5Good

Score breakdown (from 26 reviews)

  • Location
    Great location
  • Comfort
    Rather comfortable
  • WiFi
    Regular internet service
  • Room
    Room is not nice
  • Service
    Service is poor
1.0 / 5Poor
"Do not take it"
The only good thing about this appartmet was the neighborhood The y never clean the apartment And they charge us extra €35 for cleanning when we arrived there.
Genuine Hotels.com guest review
3 night trip with friends Jun 16, 2015
Daniella
US
4.0 / 5Excellent
"The Edelhof experience"
A little bit of confusion on checking in. I let them know when we would arrive so they could meet us. However, the way it really works is they email you a code to a key box at the apartment building. I never received the code. Thank goodness someone else had just checked in and told us how the system worked. The place could have had more than two forks and needs a deep clean. Other than that, it was a nice apartment, close to the tram line and in a good neighborhood.
Genuine Hotels.com guest review
4 night family trip Dec 27, 2014
Stewart
US
4.0 / 5Excellent
"Nice apartment"
Close to the transit system and very spacious. I would definitely stay there again!
Genuine Hotels.com guest review
3 night trip with friends May 9, 2013
Ria
US

The following English reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"Value for money, but not as shown in the website"
We stayed on the 3rd floor. The apartment was comfortable and clean, in a quite good neighborhood. The apartment is not as advertised, as it is much older, but it had all the comforts such as refrigerator, Dishwashing machine, etc. Overall good value for money.
Genuine Venere guest review
3 night trip with friends Dec 10, 2015
A Traveler
IE
5.0 / 5Outstanding
"Thank you Vienna!!!"
It was great!!! Loved self-checkin
Genuine Hotels.com guest review
4 night trip with friends Oct 3, 2015
Aleksandr
IE
5.0 / 5Outstanding
"NICE apartment. Bargain for money"
NICE, In an area where is easily accessible to good public transport.
Genuine Expedia guest review
Other trip Feb 8, 2015
A Traveler
GB
2.0 / 5Fair
"Cleanning Fees!!!"
I booked the apartment hotel because it looked reasonably priced per night compare to other hotels. Actually, the per night stay is much more expensive than you'd expected, first, this hotel charges much higher "TAX and FEE", second, this hotel charges additional "Cleaning Fees", and in my case, I was charged additional 35 euros when I checked in (I paid full no-refundable price when I booked the hotel online). This hotel's hot water is unreliable, when I was taking a shower, maybe one of the guests in the hotel turned the hot water on, then I had cold water coming out from the shower, this happened 3 times. One of the tab had no hot water at all.
Genuine Hotels.com guest review
2 night family trip Dec 22, 2014
A Traveler
CA
4.0 / 5Excellent
"Christmas Trip"
Comfortable stay. Near amenities and easy reach to city areas.
Genuine Hotels.com guest review
10 night family trip Dec 1, 2014
A Traveler
SG

The following reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"Nice"
It was nice
Genuine Hotels.com guest review
8 night business trip Mar 17, 2016
ugur
TR
3.0 / 5Good
Die Einrichtung ist in den 70er hängen geblieben und die wände sind sehr hellhörig
Genuine Expedia guest review
Other trip Oct 18, 2015
A Traveler
DE
4.0 / 5Excellent
"extra hotel za niewielkia kase"
Polecam ten hotel dobra lokalizacja Mila obsluga w jezyku polskim
Genuine Hotels.com guest review
2 night trip with friends Oct 2, 2015
marek
PL
4.0 / 5Excellent
"Custo benefício"
Limpeza OK, chek-in e check-out Ok, localização, distante mas fácil acesso metro.
Genuine Hotels.com guest review
3 night romance trip Sep 22, 2015
A Traveler
BR
3.0 / 5Good
"ne correspond pas au descriptif donné."
ressorts du matelas rentrant dans le dos. Télévision ne fonctionnant pas. Ventilateur cassé. Linge de toilette et de lit insuffisant pour 10 jours. Canapé inutilisable car manqué les coussins du dossier. De plus nous avons eu droit aux travaux dans l'immeuble tous les jours. Ils débutaient très tôt vers 6h30 ou 7h.
Genuine Expedia guest review
Other trip Sep 5, 2015
Mamée
FR
3.0 / 5Good
중심가에서 떨어져있고 트램역과 메트로도 조금 많이 걸어야 한다. 리셉션이 따로 없어서 도착하면 전화를 해서 아파트먼트 대문을 통과할수 있는 번호를 받고, keybox라는 곳에 가서 번호를 입력하면 키를 주는 무인 시스템이 있다. 리셉션이 없어서 바로바로 도움을 구하는데 힘이든다. 추가적인 청소비 35유로를 도착한날이나 다음날에 청구한다. 왠만하면 도심에 있는 민박을 구하는게 나을것 같다.
Genuine Hotels.com guest review
2 night family trip Jun 30, 2015
A Traveler
KR
3.0 / 5Good
"7,5"
Voor 5 dagen geboekt, erg leuk complex, veel ruimte, goede instructies om binnen te komen en je sleutel te krijgen. Er is geen receptie!
Genuine Expedia guest review
Other trip Dec 2, 2014
Barry
NL
3.0 / 5Good
"Check Vienna Edelhof Apartments"
Wir hatten uns auf unser Apartment gefreut , und die Innenausstattung war auch sehr schön. Aber da das Apartment eine Kellerwohnung war ,was wir nicht wussten ,schauten wir in denn Innenhof und somit in Augenhöhe auf die Mülltonnen. leider roch es auch in der Wohnung sehr muffig was aber nicht von den Mülltonnen kam, sondern weil im Schlafzimmer die rechte Ecke neben den Betten feucht war.
Genuine Expedia guest review
Other trip Sep 28, 2014
A Traveler
DE
2.0 / 5Fair
"Frais supplémentaires non renseignés avant achat"
J'ai du payer 35 euros supplementaires sur place pour laver une seule fois la chambre a la fin de mon séjour. Une mention sur des frais éventuels etait stipulée sur votre site en tout petit et surtout cette mention n'est apparue qu'après paiement ce qui est déplorable. Cela s'apparente a un prix mensongé et c'est regrettable !
Genuine Hotels.com guest review
4 night business trip Sep 15, 2014
A Traveler
FR
1.0 / 5Poor
L'appartamento era a pianterreno le finestre davano sulla strada e quindi se si aprivano i passanti potevano tranquillamente entrare. La finestra della stanza sul retro dava sui bidoni della spazzatura e e quindi non si poteva aprire neanche quella. Nell'appartamento c'era inoltre un cativissimo odore. L'accoglienza al nostro arrivo non c'è praticamente stata e le informazioni date al nostro arrivo erano i suficienti (ottenimento chiavi stanza tramite codice, no info x parcheggio auto)
Genuine Venere guest review
Other trip Jul 28, 2014
A Traveler
IT
5.0 / 5Outstanding
"отличное расположение"
EdelhofApartments расположен очень удобно, совсем рядом с трамвайной остановкой, чуть дальше станция метро, расположен в тихом переулочке в старинной части Вены, номер большой, чистый, имеется все необходимое для полноценного отдыха.спасибо!
Genuine Hotels.com guest review
10 night family trip Jul 7, 2014
Татьяна
RU
4.0 / 5Excellent
+Nettes Bezirk. +Grosse Fläche des Raumes. -Viel zu dunkel in der Wohnung (das Erdgeschoß). -Schwache Leistung der Wasserwärmer, wie im Badezimmer, so in der Küche.
Genuine Venere guest review
Other trip Jun 13, 2013
A Traveler
DE
4.0 / 5Excellent
"Симпатичный отель"
Симпатичный отель в историческом здании. Мебель не новая, но чистая и аккуратная. Замечательно расположение - по карте, как будто, не центр, но до центра - удобнейший транспорт. И через 10 мин. вы уже у любого красивешего места! Недалеко находятся недорогие продуктовые магазины (помните, что у них магазины работают только до 18-19), кондитерские (они тоже до 18) и ресторанчики. Единственный явный недостаток - там не приходят убирать. Но есть все преспособления для самостоятельной уборки! :) С удовольствием приедем туда снова и бкдем рекомендавать друзьям! :)
Genuine Hotels.com guest review
7 night trip May 10, 2013
Людмила
RU
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night trip Oct 9, 2015
A Traveler
DE
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night romance trip Jan 18, 2015
A Traveler
RU
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night romance trip Dec 12, 2014
A Traveler
CZ
5.0 / 5Outstanding
Genuine Hotels.com guest review
4 night business trip Sep 11, 2014
A Traveler
FI
4.0 / 5Excellent
Genuine Expedia guest review
Other trip Jan 14, 2014
A Traveler
DE

TripAdvisor reviews for Edelhof Apartements Vienna

Overall rating:Based on 21 traveler reviews

Most recent traveler reviews:

Overall Rating
"Very good for this price"
12/02/15 Robert N
We stayed in appartment 16. It was nice , clean and fully equipped with appliances. A Spar shop is 200 m away and a café is 50 m. There is free parking in the area. I think the price is very good compared to what it offers.
Overall Rating
"Do not stay at Eddelhof Appartments"
08/31/15 aus504 Greater Perth, Australia
The apartment was shabby, situated in the basement and the rubbish bins in their full height were right in front of the only 2 windows, blocking the view. The flat smelled bad & musty inside and you can't open the windows because of the rubbish smell. I was also afraid that rats may come in. Bedroom was full of spiders, the toilet and shower constantly got blocked and the drains smelled badly. We had only a key for the apartment door and the keypad to enter the building worked only from time to time. When we had problems (entry keypad not working, blocked shower, blocked toilet), it was impossible to contact CheckVienna on the phone (only automatic voice recording). We left several voice messages but no one returned our calls. There was no key to enter the block of flats and the when the outside keypad did not work we were left on the street, unable to get into the building. Several times in the evenings we had to ring all other apartments in the block in the hope that someone will take pity and let us in. As we were unable to contact CheckVienna on the phone, we complained by e-mail and received the unkind reply that the bins ‘have to be stored somewhere’… but why in front of the only 2 windows of a holiday accommodation???? Check Vienna had asked us to prepay for the apartment and unfortunately for us we did just that. If we had known how bad the accommodation would be, we would have rejected it on the spot and risk finding another available accommodation on the day. The apartment is not suitable for human habitation and was an awful way to spend several days of our holiday. Do not stay there.
Overall Rating
"Good but not so good."
09/30/14 Moisa E
We arrived there by car and we didn`t know where can we park. We called the owner and he just told us to watch the signs from the street and then he hang up the phone. Ok...we were lucky to find a nearby street with free parking and we left the car there for two days. The room didn't seemd to be like in the photos. It's ok for only two days. If you want to stay more I suggest to find a hotel that includes parking area. If I will come back to Wien I will go to stay to another place.
Overall Rating
"Really good"
08/26/14 Ataualpa70 Turin, Italy
I was there on summer 2013 and the apartment is really big, clean and confortable. The price is quite good and the connection with bus and/or Metro with city center is excellent. If I have to come back in Vienna surely, about Hotels, I will come back here.
Overall Rating
"Clean, large, self sufficient apartments"
06/18/14 Wallwork-95 Sheffield
The apartment we were allocated was very nice. It was a large studio with kitchen, toilet room and shower room. The location was okay. Close to lots of public transport options. There was a fan available which was well needed as it was very warm in the apartment. We received no hot water which was very bad and due to there being no reception we couldn't easily sort this out
Overall Rating
"Unhelpful staff"
02/18/14 Terrykn Prague, Czech Republic
Very shortly. I cannot recommend these appartments. It differs from the photos and the realm was a different to lower level of what was advertised. Location itself is not so bad. Communication with the staff (probably owner) was terrible even we needed only information if it is possible to store for 4 extra hours after check out baggage.
Overall Rating
"dirty dingy apartment/squallido sporco appartamento"
12/04/13 aslan84 Bucharest, Romania
I was very disappointed just arrived. the apartment was very different from the photos, the furniture was old and shamefully grabby , as well as floors, curtains and bed linen. The dishes and pots were sticky. In the apartment there was a constant smell of old that did not go away. no relationship with the staff, to receive the receipt of the payment I had to contact an anonymous email address. I do not advise anyone to choose it as accommodation, although the location is very convenient, as the area is one of the best in town.
Overall Rating
"Fully equipped apartments"
08/12/13 DareBt Bitola
Edelhof Apartments in Vienna are (not serviced) apartments nearby the Vienna General Hospital. The convenient location to the hospital, the very acceptable price (note the extra 35 Euros asked for final cleaning) and the nearby U-Bahn station were the main reasons why we picked these apartments and we did not made a mistake. We stayed for three days in July, 2013, in apartment number 8 and had everything we needed. The apartment was big enough for three people, had all sorts of amenities, the wi-fi was working excellent. In it's nearby area, one can find a bakery, pharmacy, couple of restaurants, coffee bar etc. The area also seemed nice, quiet, the apartment seemed secure enough. We were in Vienna because we needed to pay a visit to the Vienna General Hospital and these apartments were perfect for that kind of trip.
Overall Rating
"Clean, quiet, secure apartments"
06/25/12 Em M Sackville, Canada
We booked a studio apartment, but were fortunate to be given a large apartment upon arrival (no extra charge). It was a very large, clean, 2 bedroom apartment with a full kitchen (including pots and dishes, etc) and a washer. It is a short walk (10 min) to catch the subway from the apartments (U6, at Wahringer Strasses - Volksoper). They advertise as having free parking, but it is street parking, so you are not guaranteed to be able to park close to the apartments. We really enjoyed our stay here.
Overall Rating
"Senza infamia e senza lode"
12/09/15 gSpinoza Turin, Italy
Viaggio per pochi giorni a Vienna, scegliamo questi appartamenti perché i più convenienti, almeno cercando su Expedia. L'unica comunicazione che avremo col proprietario è una mail iniziale che ci informa di un disguido sul pagamento. Le chiavi si ritirano in loco, non da una persona ma da una macchinetta (bisogna inserire il codice ricevuto via mail e dalla macchinetta cadono le chiavi). L'appartamento (chiamato Studio) è grande ma ha visto giorni migliori. C'è solo una tenda scura per due finestre: noi siamo andati a Dicembre quindi il sole al mattino non è stato un problema, però potrebbe esserlo per chi va d'estate. La toilette è piccola, con solo un water e un lavabo (di acqua solo fredda): niente finestra, niente ventola, lascio immaginare l'odore. C'è anche un bagno con una doccia e un lavabo con acqua calda e fredda. La pulizia finale della camera si paga in loco ad una arzilla signora delle pulizie che arriva in camera da voi il giorno dopo il vostro arrivo tra le 9 e le 9:30. Se avete pianificato di alzarvi presto per visitare la città, a quanto pare non si può fare.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews