Score breakdown (from 5 reviews)
The following English reviews were posted by hotels.com guests from other countries:
Clean room large villa. Well priced
Genuine Hotels.com guest review
It was a great experience, luxury living, comfortable and great location. Some appliances didn't work very well, but these things happen. Overall we were very happy and will definitely be back. The manager, Michael is always available and very helpful.
Genuine Expedia guest review
The following reviews were posted by hotels.com guests from other countries:
Avons séjournée entre amis 7 jours et a l'unanimité le même constat.
Demeure moderne et classe, belle décoration mais après....pour les vacances c'est un peu compliqué tous ses étages, toujours a monter et a descendre, profitions du toit terrasse en soirée et en matinée pour le petit déjeuner et au finale étions tout le temps la haut.
La piscine est très peu ensoleillé et par contre très chloré, résultat pas beaucoup utilisé.
Un spots sur deux ne fonctionne pas, la lumière des dressing ne fonctionne pas, la climatisation est très dur a régler et inefficace au coin salon et cuisine, par contre elle fait du bruit.
Interdiction de mettre le papier toilette dans la cuvette sous peine que celle ci se bouche?!?! au prix ou l'on paye le séjour...en plus les lunettes des toilettes ne tiennent pas a la vertical et aucun sur les trois cuvettes, pratique !!
L'ensemble de l'établissement est loin d'être correct et demande a être bien suivie au niveau de l'entretien, vitre, carrelage, sanitaire etc.....
En conclusion je ne le recommanderai pas a mes amis.
Genuine Hotels.com guest review
Two nights in such a luxury hotel I will never forget , the villa contains everything man in need , a complete kitchen with oven and microwave, fridge and cooker, kettle and coffe machine and dish washer , two bedrooms in a higher level, and in the last level an amazing roof.
the pool is private with some artificial waves which you can switch them on or off.
Genuine Hotels.com guest review
Two bed room pool villa係布吉不算多, 價錢亦很合理, 只是酒店位置相對不太方便, 周圍只有樹及樹, 十分僻靜, 必須包車, 否則不太可能隨便見到車。私人泳池的牆亦十分矮, 任何人經過已經可以見到裡面的環境。整體來說, 還是蠻不錯的。
Genuine Hotels.com guest review
TripAdvisor reviews for Phuket Deluxe - By The Lake
Overall rating:TripAdvisor Traveller Rating: 4.5Based on 60 traveler reviews
Most recent traveler reviews:
Booked the villa for 3nights . Stayed in 2-bedroom ,the villa itself is just awesome ! The pool is just nice . They provide us with a cellphone which is very convenient for us to contact michael directly if theres any glitch .transport are provided which allow us to go out around their area to get some food or stuff . Nai harn beach is just about 3min ride by the transport . Overall our stay is marvellous . Kudos to michael for the service provided .
We booked this villa with my BF and mom for a quick getaway in Phuket. I cannot count how many times we have been to Phuket and we decided to try new villas. The villa's rate are reasonable with all the basic amenities. Let me enumerate the things we like and we don't like so much.
- The villa is clean.
- Kitchen wares are complete
- Appliances are complete as well
- Just 800 meters from Nai Harn beach (they offer free shuttle but can walk for exercise)
- Free parking (its small though and kinda challenging to park)
- Got wifi (but don't expect too much, anyways its just a complimentary)
- Far from the city (kinda remote area, this can be a negative side for others, but we rented a car so its not a problem with us).
- The villa is already available at 10:00 AM, so we are able to check in early.
Not so Like
- Got stairs, the rooms are located on the 2nd floor, then there's a rooftop
- The tv antenna on the second room doesnt work properly, no watchable channel
- The pool is quite small, just enough for 4 people to swim comfortably
- The toilet seat cover keeps on closing.
We had a not so nice experience though when we found out that the aircon on the master bedroom is not working. When we arrived at the villa, we just turn it on and after an hour, we left then come back at 11PM, we did notice that the aircon is not really cold, but we still tried to fix it. When we called the manager Michael at 12 midnight, he said it can be attended in the morning since no more maintenance on shift. We understand that though what we didn't appreciate is when we have to call them at 9:00 AM the next day and ask where is the maintenance to fix the aircon. Then they just send the guy. It will be better if they could have check on us earlier if they can come in to fix it.
All in all we still have a wonderful time in Phuket. I am just not sure if i will book here again.
We love the villa and Michal the Manageris a such a wonderful man and is staffs are very helpful.We recommend these villas to anyone looking for quiete holidays.Its beautiful place and peaceful.the rooftop just perfect for sunset
The villa is beautiful, spacious,a private pool big enough for two, ours no 2 had the afternoon sun, bed room was very large only fault was the bed had a large brown kick board around it making the bed very big and the floors are the same colour. Unfortunately, walking in the dark fell over this and badly bruised a toe and leg.which was my fault luckily lots of ice on hand. Transport to and from the beach was easy, a phone was given to us on arrival, we did a supermarket run so we didn't have to leave the villa for breakfast although you could order breakfast, or just get dropped off at one, same for lunch and dinner. Would definitely stop here again in fact feel quite sad to leave, definitely a home away from home but with your own driver.
We stayed for 6 nights. This place is far from amenities so transport is recommended especially there is a steep road with a sharp bend leading to the lake.
Villa was clean n big n with a modern decor. Everything was good n comfortable. The pool wasn't big so we had to swim relay instead.
Michael wasn't always available though he would pop by once in a while to check if we were ok. He ensured that his staff attend to us.
The only unpleasant thing was safety issue. We had a stranger at our door. He claimed to be from North Star Police Force, asking for donation.....
I found this villa from a friend in Bangkok and also read about how wonderful is this villa from tripadvisor too. We booked a 2 room villas and facing the mountains. Michael, the manager is such a wonderful and a helpful guy who upgraded us to a 3 bedroom villa. Trust me, you must stay in this villa. It's awesome and great hospitality. I was not well and Michael drove me out to buy medicine. The driver will just take us wherever we want. The villa is so beautiful. So relaxing and peaceful. My boys and I had a wonderful time. The rooftop was fantastic. We grilled out food and had dinner and wine at the rooftop. Everything were excellent and I am planning to go back a in late April. I recommended my friend and she and her family will be going there next week. I really look forward to go back.
We stayed 5 nights and it was really awsome! you must visit the house! Really a must to stay in these villas! Villas are clean, spacious (3 floors!), beautifully furnished, great size of a privat swimming pool and great temperature of the water! Its so cool to stay in the villas that you will not want to go out )
Hotel provides free shuttle until the city and the beach (all at around 5min drive on small road not busy with traffic, if you rent a motor bike - its less than 2 minutes drive. Some delicious restaurants around.And the Nai Harn beach is probably the best of Phuket!!! With Huge waves and very clean!
Michael of the hotel is amazingly helpful and friendly, also helped to arrange us further parts of our trips and gave many great advises!
Go, visit the villa - you will fall in love with it!!!
The villa is amazing! There is a shuttle to the small Nai Harn beach which is 5 minutes away. This beach is much more charming than Karon or Kuta beach.The pool is clean, the facilities are new, the kitchen is fully equipped. It's perfect for families or couples who don't look for the nightlife buzz. We were a group of 4 friends early 30s and we loved it but one of our friends got a serious cut around midnight and when we called the owner or the driver, nobody picked up the phone. We had to deal with drivers, hospitals, etc. and we faced some language challenges. The negative side is that you don't have the availability and security of a resort or hotel but you have the privacy. By the way Bangkok private hospital in Phuket is impressive. Hope you don't need it though :) Overall the villa is superb, just like in the pictures!
Everything was awesome. The villa complex is new, the villa is comfortable with onemporery design and fully-equiped kitchen, which has even washing mashine. The staff was very friendly and thoughtful. We have been given a local cell phone at the arrival and could call our manager to solve any problems we had: was it a taxi booking or ordering some food.Private pool and huge patio on the roof top made our stay unforgetable. The location was very important for us. If you like walking you can reach one of our favourite Phuket beaches - Nai Harn beach - even by foot. (it took approx.15-20 min with a baby stroller in our habds).
Lovely place, off the beaten track, you would never guess from the road just how lovely these villas are inside. The roof top gardens are BLISS and the decor is to die for! Great value for money and Michael takes pride in this job looking after clients
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