I've stayed here a few times and it has always been good. If the hotel would only add a plug socket near to where they leave the tea tray it would be perfect for the money.Genuine Hotels.com guest review
The bed was comfy. The bedroom and indeed the whole hotel were very clean and smart. Hotel staff were polite, helpful and friendly. Buffet continental breakfast had a good selection of good quality foods.Genuine Hotels.com guest review
A stylish, modern hotel, very good service with staff helpful in every aspect . Room a little cold one night due to a drop in temperature, when I mentioned this to the staff, a heater was in my room in five minutes . I plan to return to the fringe next year and will certainly book here again. Ideal location, and have no complaints at all .Genuine Hotels.com guest review
"fantasic all round"
the staff were brilliant room spotless and roomy lovely bathroom could not have been better well done all round great stay would recommend to all .Genuine Hotels.com guest review
"Great central location"
we are very satisfied with our stay. clean, comfortable, and very accessible.Genuine Hotels.com guest review
"Birthday weekend and Tattoo visit"
Great location, good clean hotel. Only had a late night drink so can't comment on service really. Rooms were clean and beds comfortable although had Euro style duvets, one each per person for a double bed, some will like this, others not. Price was high but good compared to others as it was the Tattoo, Fringe, BH weekend and end of commonwealth games. […] Happily stay here again. Read moreGenuine Hotels.com guest review
Fantastic locationGenuine Hotels.com guest review
"Excellent location, modern and clean"
Couldn't be better located. The bus to the airport is just across the road as is the main train station. Easy walk to both the Old and New Town and all major attractions. Hotel was modern, clean, peaceful and stylish. Staff were helpful. Room was fine (though could do with more power points). Breakfast £7 per person but worth it.Genuine Hotels.com guest review
"Modern and conveniently located"
Motel One on the edge of the old town was a very new and clean hotel. The breakfasts were first class continental style. The location is superb if you are travelling by train and wish to enjoy the delights of central Edinburgh. We had only one complaint - the rooms are not air conditioned (there is forced recycled air) and with heavy bed covers we were […] far too hot. Read moreGenuine Hotels.com guest review
Response by Motel One Edinburgh-Royal Dear Peter, Thank you very much for your feedback regarding your recent stay with Motel One Edinburgh Royal. I am very pleased to hear that you enjoyed your stay with us and your visit to Edinburgh. We appreciate your feedback regarding the heat in the guest bedrooms and would like to assure you that we are aware of the issue and are in the process of installing an air conditioning system which will provide air conditioning to all guest bedrooms. We hope that this will improve the guest comfort at our hotel. We hope that we can welcome you back to Motel One in future.
"Really lovely hotel"
Absolutely gorgeous hotel in a very convenient location in Edinburgh. The staff were exceptional and really made our short stay brilliant relaxing.Genuine Hotels.com guest review
I really enjoyed experiencing the creative design/ideas at the hotel, for example, alongside the stairs to the reception area is a glass/fibreglass mini square lift to use to get up to reception with luggage, an amazing 'glass' bridgeway to an adjacent building, a huge dancing fire image on a large screen near the reception desk and the smart design […] of room, including a spacious shower, vertical shelving for putting gear/clothes on and very comfortable bedding. Read moreGenuine Hotels.com guest review
Great location, checking in was slow.Genuine Hotels.com guest review
excellent position for all sightseeing. Room small hot and dark as we were in the well. Breakfast seemed a little disorganised so we did not bother.Genuine Hotels.com guest review
"Good Location though a convoluted path to room"
The motel was near enough to the Waverly train station in Edinburgy - about 5 minute walk once we knew where it was. The room was OK - we had two single beds which was better than the double bed we had in the another hotel in Edinburgh (which was very small). However, it was quite a convoluted path to our room. There was a lift but we still had to navigate […] a few steps. I guess if you have diff with stairs, to emphasise that when booking your room. Read moreGenuine Hotels.com guest review
"Wonderful centrally located hotel"
Reasonably priced hotel, very modern, clean, helpful and pleasant staff. Good continental breakfast on site to start your day (surcharge). This hotel is conveniently located across the street from the train station, central bus station, and busses to airport. Also located between Princes Street and the Royal Mile, an easy walk to Edinburgh Castle, Palace […] of Holyrood House, St. Giles Cathedral, etc. Highly recommended. Read moreGenuine Hotels.com guest review
"Good location but could not stay more than 1 night"
For the price I paid for the room, it was definitely NOT worth it!I I actually checked out of the hotel one day early as I did not enjoy my stay.The room was stifling hot; there were no accessible electrical outlets other than ONE outlet on one wall which was so high that I needed to move the table to the entrance area in order for the cords of my iPhon, […] or hairdryer, or kettle to reach the plug. Each time I needed to use the plug, I had to unplug my computer.There was no safe in the room, and no mini bar. The room was tiny, spartan (no pictures...one small table) and for the price I paid I expected much more. I would not recommend this hotel unless the room was much cheaper!!! Read moreGenuine Hotels.com guest review
Top Location. Very close to Edinburgh Castle. Overall excellent Hotel. There is a chemical smell in the corridors and the Hotel needs to check this and rectify it.Genuine Hotels.com guest review
"One night stay in motel one"
Very good , stayed one night , I would stay again, great location, responsible price, didn't get a chance to try breakfast... My only problem was my room was very hot, I didn't sleep very well and I tried with the a/c and the windows but nothing seemed to work . The sockets seemed to be in very strange places ... I had to move my kettle to a socket […] that was midway up the wall, so had to use a stool to prop my kettle on, in order for it to reach the socket ... ( maybe that was just me) another bin in the room, maybe under the dressing table would be nice not just in the bathroom.. And also I only had shower gel, maybe a wrapped soap would be nice by the sink or hand soap to wash my hands.. I am aware that it is a basic hotel, but these little things should be addressed.. Saying that they are minor and I would if mentioned them if I wasn't only staying for one night.. All in all I would stay again, the reception and bar area was nice, staff nice, great place, did the job. Read moreGenuine Hotels.com guest review
"Nice but could improve."
Room rather small. Nowhere to stand plugged in electrical items Breakfast very good but expensiveGenuine Expedia guest review
"Very Convenient and modern"
Very close to transport options for Edinburgh I.e train and shuttle buses to/ from airport. Conveniently located to Edinburgh castle , scot monument , princess gardens and new town. My single room was small but adequate. Negatives no porterage or concierge .Genuine Expedia guest review
Excellent location. Very clean and comfortable. Floor boards squeak!Genuine Hotels.com guest review
Hotel was lovely but the room was rather hot and when I asked about air conditioning as I seen in the rooms there was buttons for it but not working the woman told me they didn't have any and we had to keep window open, we then had a restless nights sleep due to room being far to warm and also people in hotel coming in about 4am shouting and screaming […] and that kept up for about an hour. My partner was up and down the whole night near enough going in a cold shower, Maybe next time it will be different Read moreGenuine Hotels.com guest review
"Hotel in great location"
Hotel close to Waverley train station, Royal Mile, Old Town and New Town. Decent prices for downtown hotel.Genuine Expedia guest review
"Good all round accommodation"
Cannot fault any part of the stay motel service and accommodation very good. If I was asked what could be improved it would be to add air conditioning as the room was too hot even with the window fully open.Genuine Hotels.com guest review
Response by Motel One Edinburgh-Royal Thank you very much for your feedback regarding your recent stay with Motel One Edinburgh Royal. Your kind comments are much appreciated by our team. We are in the process of installing air conditioning for our guest bedrooms and are due to be completed by the end of July. We hope this will improve the comfort in our bedrooms and the overall guest experience. I hope that we can welcome you back to our hotel in future so that you can experience this change for yourself.
Perfect for our trip .easy assess to city centre and murrayfield for a concert with my daughter .Genuine Hotels.com guest review
Very nice and friendly hotel with great rooms. Decor lovely. Will stay again.Genuine Hotels.com guest review
Really enjoyed our stay room was comfortable and very clean. Hotel ideally situated for castle,museeums etc and only 5 minutes from Waverley station. Staff at the hotel were very friendly and welcoming. They were happy to help with any questions and were knowledgable about best directions to all main attractions.Would definitely use this hotel in the […] future. Read moreGenuine Hotels.com guest review
"Clean and comfortable"
The hotel is in a great location. Clean, quiet and comfortable with friendly service. Our only complaint is the air conditioning. I guess the Scots aren't that familiar with the concept of deliberately keeping cool, but the air conditioning in our room just wasn't effective. We couldn't open the windows without it getting noisy and found it uncomfortably […] warm for sleeping. Read moreGenuine Hotels.com guest review
Hotel is in 2 different but internally attached buildings on a steep hill so it was a bit of a trek from reception, up 5 floors on a lift, walking through 2 buildings, then down a flight of stairs to my room. Great location though and very modern, clean and comfortable with free WIFIGenuine Hotels.com guest review
Enjoyed my trip to Scotland. We stayed at The Motel One at the beginning and end of our trip. The staff were wonderful when I went to the front desk to request an extra pillow.Genuine Expedia guest review
"very good value"
Great value. Good location. Excellent condition.Genuine Hotels.com guest review
"Great location, otherwise mixed."
The hotel could not be more conveniently located, right off the Royal Mile and about a minute from the airport bus stop. Things to be aware of: - the wifi worked for an iPhone 4 but not 4S. I had to log in about twenty times just to be able to check email. But pubs around the corner have free wifi. - the "blackout" curtains aren't blackout curtains. - […] the rooms are incredibly hot (or they were in May). Stepping out of the elevator was like stepping into a sauna. - drunk folk like to congregate in the alley between the buildings and are very loud until all hours. - the mattress was very hard. Only one pillow each. - the shower looks good but can't really be adjusted. They also don't provide flannels/washcloths. Not really the kind of thing you want to have to pack. Read moreGenuine Expedia guest review
Response by Motel One Edinburgh-Royal Thank you very much for your feedback regarding your recent stay with Motel One Edinburgh Royal. We value all customer comments and do our best to use the feedback to improve our hotel for future guests. We have recently upgraded our complimentary wifi to fibre optic broadband which we hope will increase speed and productivity throughout the hotel. However as our wifi is provided by an external company we do sometimes experience issues with the connection. We apologise for any inconvenience this may have caused you. Following guest feedback regarding heat in the rooms since we opened in 2012, we are installing a full air conditioning system for our guest bedrooms. Due to our building status as a World Heritage site this has taken some time but we are on track to have the project completed by the end of July. We hope that having air conditioning in the bedrooms will make our guests feel more comfortable during their stay. We hope that the issues you experienced during your stay will not prevent you from returning to Edinburgh and Motel One.
"Fantastic location in Edinburgh Old Town"
We stayed 3 nights & loved the location. The breakfast had plenty of options. Our room on the 4th floor was very quiet. The only negative was lack of luggage space.Genuine Expedia guest review
Location is great, rooms and halls are clean. Our first room the door did not shut, so we were quickly and happily moved. Rooms are fine, there did not seem to be A/C though which made for some sleepless time.Genuine Expedia guest review
"Modern/Clean and good location."
Great central location, modern, clean , good service throughout and has everything you need.. Great for a 1 or 2 night business trip but not sure if I'd stay there if was visiting with family/wife if for leisure.Genuine Hotels.com guest review
"Central location hotel"
Welcoming staff in clean modern hotel of good but not luxurious standard. Very acceptable continental breakfast at reasonable price.Genuine Expedia guest review
"Good Location for Central Edinburgh"
2 minute walk from Waverley Airport Express Station Excellent location to base yourself for touring Edinburgh Great bars and restaurants within easy walking distance Ideal for main attractions Basic hotel with very few facilities -- you arrive -- you pay -- inner rooms overlooked by other rooms and corridors -- so you need to keep your curtains closed […] and live in the dark Read moreGenuine Expedia guest review
"Good hotel in a great location"
This hotel is situated right off of Waverley Bridge, right in what seemed to be the heart of city center with a number of bars, restaurants and shopping at your doorstep. The first room I was offered (on the 3rd floor) was extremely cold even after an hour of having the heat on at 25 degrees Celsius. When I went down to the reception to ask about it […] they immediately offered me another room without hesitation, which I greatly appreciated.The new room was heated appropriately and was even too warm at times even when the heating was only set to 10 degrees Celsius/ Read moreGenuine Hotels.com guest review
"good value local to city"
ideal location close to princess streetGenuine Hotels.com guest review
"Ideal City Centre Location"
The room was lovely, the staff were very helpful and I had a lovely time at Motel One. The only shame is that it doesn't provide a cooked breakfast, other than that I would have no problem recommending this hotel.Genuine Hotels.com guest review
"Motel One, Edinburgh"
Overall we had a good stay at this hotel. We had a problem with the room being exceptionally hot on the first night as the thermostat didn't seem to be working. We spoke to reception who responded promptly by putting a fan in our room, which helped a little. Other negative points would be that the tea and coffee facilities were not replenished and there […] was no soap in the bathroom to wash your hands. Apart from this we had a great stay in Edinburgh, and I would probably stay at the hotel again due to it's excellent location. Read moreGenuine Hotels.com guest review
"Very central close to Waverley Railway Station"
Booked a room with a view and it had a wonderful view of Princes Street and gardens. It had 5 windows but was double glazed so still quiet. Close to the Royal Mile and all that it offers.Genuine Expedia guest review
"Great Hotel in a Fab Location"
Lovely hotel in a perfect location and very helpful friendly staff would be one of the best hotels for a great price!Genuine Hotels.com guest review
"Very disappointed with view of bins/brick walls"
Thought the hotel was very well decorated with a great location. Was VERY disappointed when got to our room! The room was very well furnished BUT the views were awful. Had a view of someones bike & the bins out of the side window & a brick wall out of the other 2 windows. Spent the whole of our stay with all the curtains shut as it was too depressing […] to have them open. This really let the hotel down. I feel a disounted rate should be applied to these rooms as the rate charged per night was very steep to look at dirty bins/brick walls. If i had a better view i would have felt happy enough to pay the going rate & stay at the hotel again. Read moreGenuine Hotels.com guest review
Perfectly fine for the price but i felt the rooms looked a bit miserable , needed some artwork on the walls. The bathroom supplies could be improved . No soap given and my towles were left on the floor of the bathjroom instead of on the side or hanging up. I thought the breakfast was bad value. Aside from this it is clean, cheap and the staff are […] really friendly. Read moreGenuine Expedia guest review
"Modern and VERY central"
Hotel is right in the centre of the city and a perfect base point. Hotel is basic but modern and clean, with all that is necessary for a comfortable stay. Will stay again if in Edinburgh. Nice and helpful staff.Genuine Expedia guest review
Room was a good size, shower excellent. Perhaps a bit disappointed that our double room had 2 single beds pushed together but not a big deal. Quite happy overall.Genuine Expedia guest review
"Brilliant location to all you'd want to be near!"
Facilities were so clean and so comfortable. The room was small but it was all that was needed. Front desk was very "matter of fact" not warm but not unfriendly. It would be helpful to be told there are no phones and no face clothes in the rooms. No ice machines or ice provided either. No frills (but very well decorated and great showers) knowing all […] this in advance would definitely stay there again. Read moreGenuine Expedia guest review
"not an english hotel"
we enjoyed the clean,fresh,new feel ....but not the service or being in this hotel AT ALL...the other guests were obviously under the impression it wes for german guests only and made you feel unwelcome and uncomfortable...such a shame,as this spoilt our stay.Genuine Hotels.com guest review
"Modern staff friendly clean hotel"
Our overall stay was comfortable, our room 'with a view' could be doing with windows cleaned, and electrical sockets in more than appropriate places. Breakfast buffet is well recommended.Genuine Expedia guest review
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