All hotels in Florence, Italy
1 room, 2 adults
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Via Alamanni, 35FlorenceFI50123Italy, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.5 / 5Good

Score breakdown (from 37 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    3.8
  • Comfort
    3.5
  • Condition
    3.4
  • Neighborhood
    3.4
2.0 / 5Fair
Definitely not a three star. Maybe a one.
Genuine Hotels.com guest review
2 night trip Jul 4, 2014
A Traveler
US
4.0 / 5Excellent
"Friendly, centrally located Florence hotel"
We initially didn't find the hotel, because it was - unexpectedly - located in an apartment building and, therefore, not marked as a hotel. The hotel "section" consists of several remodeled rooms which used to be an apartment. Despite the central location, the room was surprisingly quiet (even with the windows open). It was clean and comfortable and the staff was extremely friendly and helpful, making the stay very pleasant. We had chosen this hotel because of the location (minutes from Florence's SMN train station and the main bus terminal, making it also very convenient for those arriving by plane and taking the airport shuttle bus). From this hotel, all the major attractions in Florence are within walking distance.
Genuine Expedia guest review
Other trip Jul 6, 2014
Walter
US
4.0 / 5Excellent
"Visit to Florence"
Comfortable clean room. Very friendly staff. Nice breakfast available for 5€. Nice bathroom Close to most sites and 2 blocks from train station. Easy to travel out to Pisa Overall quite pleased. Room a bit small but perfect for me and my daughter
Genuine Hotels.com guest review
4 night family trip Jun 28, 2014
Pam
US
3.0 / 5Good
"Noisy neighborhood"
The hotel was listed as a bed and breakfast. Upon arrival we found that, not only was breakfast not included, but there was no dining room on the premises. The room was cool and clean, but near a club which played pounding techno music until dawn each night. Also located just a little too far up and away from everywhere we wanted to go, except for the train and bus stations.
Genuine Hotels.com guest review
4 night family trip Jun 11, 2014
Marlyn
US
4.0 / 5Excellent
"Close to the train station"
The hotel room is good. It is very close to the train station. The main complain I have is there are mosquitoes in the room during our stay.
Genuine Hotels.com guest review
3 night trip Jun 9, 2014
magicMountain
US
4.0 / 5Excellent
"Clean, simple hotel near train station."
Looked for something we could stay in a couple nights, near the train station so we didn't have to get up too early before our tours. This was just the place. Nothing fancy, but everything was clean and in good working order. Staff was very friendly, spoke English and helped in any way they could. If you're looking for simple, cost conscious and near a train station - this is the place for you.
Genuine Expedia guest review
Other trip Jun 17, 2014
A Traveler
US
4.0 / 5Excellent
"had private air conditioning"
Had a remote air conditioning system, which was nice since no one else had any AC yet, this was the first week of June. Room was large and airy. 2 problems 1- hard to find, one of those in an alley behind a gate in a shared building. They gave us a key to the gate so we could go out at night. 2- If you are a larger person, forget fitting in the shower. I'm going to leave it at that.
Genuine Expedia guest review
Other trip Jun 14, 2014
Jeff
US
3.0 / 5Good
"Nice Enough"
This place was located next to the train station and a busy road. Sleep was interrupted several times from the noise. The staff was great and very helpful. The neighbourhood also was sketchy, but nobody came up to us. It's nice because it's cheap, but I'd suggest trying a little nicer.
Genuine Hotels.com guest review
2 night romance trip May 25, 2014
Matt
US
2.0 / 5Fair
"Clean friendly but no ac and shower won't drain"
Location next to train station great , staff friendly great ! But ac not controllable and shower wouldn't drain.
Genuine Hotels.com guest review
2 night romance trip May 20, 2014
Adam
US
4.0 / 5Excellent
"5 minute walk from bus/train station"
pleasant staff, helpful on directions, etc
Genuine Hotels.com guest review
2 night trip May 14, 2014
A Traveler
US
3.0 / 5Good
"Helpful Staff with lots of Florence information"
The convenience of the location of this hotel to the train station was a definite plus. The room was smaller than the picture would imply, and not decorated nearly as nicely. It seems as if it was an office building converted into makeshift bedrooms. It was quiet and clean. The staff was very helpful, and they spoke English fluently. Overall it was a pleasant night's stay.
Genuine Hotels.com guest review
1 night trip Apr 28, 2014
John P
US
4.0 / 5Excellent
"convenient location"
Clean room with basic amenities. Staff is helpful. Location is close to train station.
Genuine Hotels.com guest review
2 night trip Sep 22, 2013
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

2.0 / 5Fair
"Ultra basic."
Helpful, pleasant staff and a spotless room couldn't detract from it's airless, grimness. Depressing surroundings from every window, uncomfortable bedding and windows which could not be opened guaranteed a sleepless night.
Genuine Expedia guest review
Other trip Sep 13, 2014
A Traveler
GB
5.0 / 5Outstanding
"Very Nice hotel near the railway station"
This hotel is near to Florence main station and starting point for many guided tours. Friendly hotel staff. They speak good English and were very helpful. Rooms were big and beds were very comfortable. Powerful AC to keep you cool in the hot Florence Weather.
Genuine Expedia guest review
Other trip Jun 11, 2014
A Traveler
GB
3.0 / 5Good
"Just average"
Nothing exciting, but it does the job. Clean and safe. Most importantly, it's close to the main train station and a good price. Can't beat that. If you are use to Mariott or Hilton, then this isn't for you.
Genuine Hotels.com guest review
2 night romance trip May 10, 2014
Brendan
CA
5.0 / 5Outstanding
"Great service with smiles and good information"
Great service, fair price, and good location. 5 minutes away from Florence train station. All recrptionists were very kind and smiled all the time. They would also provide very useful local information for guests/tourists. It was a very nice stay in Monna Bianca. : )
Genuine Hotels.com guest review
1 night trip with friends Nov 16, 2013
Jasmine
GB

The following reviews were posted by hotel guests from other countries:

2.0 / 5Fair
"Si es para dormir esta bien"
Para dormir y basta
Genuine Hotels.com guest review
1 night trip with friends Oct 30, 2014
MARIA
UY
4.0 / 5Excellent
"편리한 위치, 독립적인 공간"
위치가 피렌체 산타마리아노벨라역과 무척 가까워서 좋습니다. 그리고 객실 청결도도 훌륭합니다. 아쉬운 점일 수도 있고 좋은 점일 수도 있는데 프론트와 독립되어있어서 개인생활이 보장됩니다. 아쉬운 점은 프론트가 일찍 문을 닫아 체크인을 무척 빨리해야합니다.
Genuine Hotels.com guest review
3 night romance trip Aug 26, 2014
grazie
KR
3.0 / 5Good
"位置不是很方便"
房间还不错,带阳台,也干净;就是离火车站有点距离,拖着沉重的行李箱走十分钟很辛苦的;接待时间是10:00--20:00点,不方便;但接待态度很热情。另外价格高了点,提早二个月订也要79欧一间了。从位置来说,外交官酒店方便,就在火车站的斜对面。房间情况未知。
Genuine Hotels.com guest review
2 night trip with friends Jul 2, 2014
yiyi
CN
4.0 / 5Excellent
"역에서 가까워 이용하기 편했음"
피렌체 중앙역에서 매우 가까운 거리. 들어가는 입구가 호텔 같지 않아 조금 당황스러웠음. 하지만 이용하는데 큰 불편은 없었음.두오모까지 걸어서 10분거리.
Genuine Hotels.com guest review
1 night trip Jul 2, 2014
sung lee
KR
2.0 / 5Fair
"Mais o menos!"
As fotos não são o que parece. O hotel é bem velho e simples. No máximo 2 estrelas. Sinceramente, pelo preço acho q não vale a pena.
Genuine Hotels.com guest review
2 night business trip Jul 1, 2014
Maira
BR
3.0 / 5Good
Quarto agradável e limpo.
Genuine Hotels.com guest review
3 night trip Jun 5, 2014
Wagner
BR
3.0 / 5Good
"浴室と立地に不満"
チェックイン20時以降は25€上乗せで支払う必要があるかもしれないので、注意が必要です。 場所が分かりにくかった。何とかたどり着きましたが、ホテルの前を3往復していたことがわかりました。 私が宿泊した部屋の床は、絨毯ではなくレンガとかタイルのような硬い材質でした。
Genuine Expedia guest review
Other trip Jun 17, 2014
とらじろう
JP
4.0 / 5Excellent
"적당한 가격에 산타마리아 역에 가까운 위치"
우선 여행자에게 가장 중요한 위치가 나쁘지 않습니다. 산타마리아 역쪽에 있어서 위치도 찾기 쉬워요. 하지만 호텔급 정도 시설은 아니라서 만족 못할수 있지만 자유여행객들에게 좋을듯 합니다.
Genuine Hotels.com guest review
2 night family trip Jun 10, 2014
이유이유
KR
3.0 / 5Good
"Bem localizado mas precisa de melhorias"
O hotel tem bom preço porém o quarto não oferece alguns itens importantes como frigobar ( já que não servem café da manhã). O quarto que fiquei tinha pernilongos e muito barulho de obras desde as 7:30 da manhã. O pessoal do hotel é agradável e prestativo mas esses detalhes comprometeram e estadia.
Genuine Hotels.com guest review
3 night trip May 21, 2014
A Traveler
BR
2.0 / 5Fair
"Sconsigliato agli amici e a chi vi vuole bene"
Rumorosissima ad ogni ora giorno e notte. Un B&B senza colazione: cioè' un affittacamere con personale scortese. Attese lunghe per riavere l'auto dal parcheggio convenzionato. Da evitare a meno di essere amanti del caos e di camere fatiscenti.
Genuine Expedia guest review
Other trip Apr 12, 2014
nicola
IT
4.0 / 5Excellent
"Bon rapport Qualité/Prix"
Un hôtel à quelques minutes à pied des principaux sites touristiques, un personnel courtois et à l'écoute. La chambre était propre, plutôt bien décorée et confortable, quoiqu'un peu bruyante la première nuit : seul point négatif : on entend facilement le bruit que font les gens dans le couloir ou dans les chambres voisines.
Genuine Hotels.com guest review
5 night trip Mar 23, 2014
A Traveler
FR
5.0 / 5Outstanding
"편리한 위치 훌륭한 서비스"
위치좋고 서비스좋고 친절합니다
Genuine Hotels.com guest review
3 night trip Aug 28, 2013
A Traveler
KR
5.0 / 5Outstanding
"친절한 매니저님"
매니저 님은 매우 친절하셨습니다. 여권을 재발급 받을 수 있게 도와주셨으며, 호텔 조식은 푸짐하고 맛있었습니다. 걸어서 피렌체 관광지를 모두 갈 수 있을 정도로 위치가 좋았습니다. 다만 3일을 묵었는데 마지막 날 수건을 교체해주지 않으셨습니다.
Genuine Hotels.com guest review
3 night trip with friends Aug 9, 2013
A Traveler
KR
4.0 / 5Excellent
"ottimo hotel per la vacanza"
camere pulite hotel ben tenuto,prezzo contenuto, personale molto disponibile. Rapporto qualità prezzo ok
Genuine Expedia guest review
Other trip Aug 10, 2013
francesco
IT
5.0 / 5Outstanding
"Très bon hôtel !"
Personnel accueillant, chambres parfaites. Juste un petit bémol pour la façade et l'accès à l’hôtel.
Genuine Hotels.com guest review
3 night trip Jun 10, 2013
Manon
FR
3.0 / 5Good
Genuine Hotels.com guest review
4 night romance trip Oct 26, 2014
Sarah
FR
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night family trip Jul 26, 2014
Douglas Lee
HK
2.0 / 5Fair
Genuine Hotels.com guest review
1 night business trip Jun 25, 2014
A Traveler
IT
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night family trip Apr 24, 2014
A Traveler
IT
5.0 / 5Outstanding
Genuine Hotels.com guest review
5 night business trip Aug 25, 2013
A Traveler
IE
3.0 / 5Good
Genuine Hotels.com guest review
3 night romance trip Aug 12, 2013
A Traveler
IT

TripAdvisor reviews for B&B Monna Clara

Overall rating:Based on 105 traveler reviews

Most recent traveler reviews:

Overall Rating
"Very good experience."
04/21/16 PeterDe56 Colombo, Sri Lanka
A very good hotel in the city centre, The staff was very friendly especially Natalia, speaks very good English. She organized a day tour for us to the country side with a visit to a winery which included a wine tasting session.Very free to go in & out at any time since you are given a set of keys, one for the main gate, for the main door and for your room. The rooms were clean and was cleaned every morning. In case of an issue we could contact the staff easily by phone or whatsapp. The location is great since it's near the station and most tourist attractions within walking distance. Great experience. would come again always.
Overall Rating
"B&B Monna Clara"
01/29/16 Giorgio C
The staff was very friendly. We got a set of 3 keys when checking in at the reception which closes at 20h00. So we were kinda independent, which is fun. In case of an issue we could contact the staff easily by phone or whatsapp. The location is great since it's near the station and most tourist attractions within walking distance. Great experience for a great price, would do it again.
Overall Rating
"Really basic for the price"
01/01/16 Roger M
Location is good. Really close to the central station, and given the city size, near the center. No breakfast (so it's not a B&B, it's just a B) Reception from 8 to 20 Wifi is working fine in our room TV and fridge in room. AC and heating system. No atmosphere. Once this said, entrance is disappointing/depressive, not warm. It's a old office block. Our room was on the right side, facing inside so was quiet. Room was big, old fashioned, bed is in good condition, needs some renovation in general. Bathroom is basic too, sink, toilet, shower, no place for anything, need a good renovation. 100 euro per night aprox. Would be fine at half price.
Overall Rating
"Good Location"
09/15/15 snarayan83 Mumbai
Pros 1. Good location. Approx 350m from SMN train station. One has to be very careful as it is very easy to miss out on the hotel as there is no board for the same. Hotel Arcadia is also in the same compound. You can search for the same 2. Spacious and clean rooms: Unlike other hotels in Italy, this one has a spacious room. The rooms were very clean and well managed. 3. On check in the staff mentioned about the directions and places to visit in Florence with the assitance of a map 4. Wifi: The entire hotel has Wifi access. The rooms as well Cons: 1. Breakfast not included 2. Staff unavailable after 8pm (But emergency number shared incase anything is required)
Overall Rating
"Decent Hotel, Good Value for Money"
08/31/15 Pradeep M Sydney, New South Wales, Australia
Located close to the Main railway station of Florence (Firenze S.M.N.) about 10 min walk. Though the hotel does not have a big signboard outside which makes it very hard to find. Apart from the initial problem with finding the hotel and the reception, everything else was fine. The guy at the reception greeted us and explained about the hotel and also gave a brief overview of the main attractions of the city. The room was decent size and the bathroom was okay. We stayed there for two days and did not have any problem whatsoever. The reception guy gave us his WhatsApp number so as to contact him if we need anything without paying for phone bills. That turned out to be very helpful when we had to contact him for umbrellas and he did reply promptly. Internet speed was good as against to other big hotels of our Euro trip. It was definitely worth the price.
Overall Rating
"Location"
06/28/15 Rose_4405
For convenience this is a great spot to stay in Florence. We were greeted by a very enthusiastic reception staff member who was willing to step us through exactly what we should see during our stay. The wifi was also good and rooms were cleaned each day. However, the walls are quite thin so you could always hear the people near you coming and going during the night so not ideal if you are a light sleeper.
Overall Rating
"Weak...Too expensive for what you get"
05/11/15 Maroca_Mari Milan, Italy
The pictures in the website/booking look way better than the actual place. The wifi connection does not work depending on where you're staying. It's close to the station and that's the only positive thing. I'd call it "weak". Not worth a second visit.
Overall Rating
"Very nice"
02/02/15 Tayfun E
In town, museums and a great location with proximity to the station. 3 minutes into the river, 1 minute walk from the station, the price is fine performansiyla place. cleanliness and safety is the pain that you have a doubt. We pass on the outside after the big iron gates, you enter the apartment, then more and indicate a door, you have a relationship with a person you can rarely come across in all my life 😊 what they can do if you have never hang around without help without getting bored. even if you do not know your language, even doing translation. I met him, I say good on him 😉 room was the only room I lived in a shortage of cold, but Barbora's smiling face, and everything makes you forget the Keen on preserving both your palms. Thank you thank you for everything too. I would recommend arkadaslara wanting to go.
Overall Rating
"The good and the not so good"
10/19/14 SophieCD
I stayed here for 3 night with a friend in October 2014. The good: very conveniently located- we could walk there in 5min from the train station with big suitcases (no need for buses/taxis) and relatively easy to find. The room was a good size, and clean with the room cleaned daily. Wifi worked well. Staff were friendly and helpful. We were able to walk to all the main attractions and restaurants within 10-15min (at a good pace). The not so good: advertised as bed and breakfast- there is no breakfast (to be fair- they do make it clear that they are a B&B without the &B). Very close to the train station- though the noise of the trains doesn't tend to be much of a problem at night. There is a nightclub directly across the road (backing onto the train station) and the walls are VERY thin. There was only one night (a saturday) where I was awake because of very loud music/drunken shouting/smashing glass until 4am, but otherwise it wasn't a major issue. As a place to sleep at night it was good (except on a Saturday when I would definitely NOT recommend) and it is very convenient.
Overall Rating
"Don't even bother"
08/29/14 Evie-P33
It got off to a bad start when we couldn't find the B&B on the street, we retraced our steps to see to our horror we had booked a B&B run out of an old office block-no wonder we missed it the first time! The entrance is very dated and the rooms were not much better. The rooms were large and spacious however they were incredibly noisy from the road/bars beneath us. The area it is in is not the best right next to the main station- Florence is so small that you could book somewhere not that much further from the train station that is a lot better! You have 3 keys one of which opens the secure entry gate outside, it's certainly not somewhere id feel comfortable walking into late at night. It genuinely feels like you're walking into a deserted office block. However the guy that greeted us was very friendly and showed us the main sights to see on a map it's just a shame the rest let it down. I wouldn't stay here again.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews