"Dirty and very badly situated related to noise"
09/18/14 Marie L Venise-en-Quebec, Canada
Personnel absent when needed. Restaurant dirty and disgusting, personnel with dirty hands. Rooms much too noisy. Bathroom extremely dirty, (look at the ceiling it is worst), inacceptable ! Feelings of insecurity due to the kind od people met there.
03/23/14 oldrectorycottage Sherborne, United Kingdom
A business trip taken at short notice found us here as everywhere else was booked. I can see why there was availability here. It's pretty grim. Yes it was cheap - no it was not cheerful. Big bedroom but everything cheap and nasty. Tv didn't work - lots of exposed cables and a bathroom that was probably fitted out 30 + years ago - rough broken edges and very poor lighting. We didn't stay for breakfast.
02/18/14 habibcs Copenhagen, Denmark
Stayed: 9 - 14 Feb, 2014 Looks like least maintained hotel, owner does not care. Curtains are old, mattresses are old, no bed-sheets. Pillows are old - you do get back pain and unrest during night-sleep. There are very few lights in the room and toilet - there should be twice more. all lights are dim (dimming might be standard here). Twice bread in breakfast was old out of 5 days. Coffee in the breakfast was good. Rooms are not noise proof. There is lot of noise outside - maybe from other ppl in room or something - sometimes late night lot of bags and rush noise comes to your room and becomes difficult to sleep. There is also some food smell coming constantly in the corridor of first floor where I stayed. Heater was off when I first came in the room and everything was cold - perhaps took half of the night to restore normal temp otherwise it was cold.
"Shabby Hotel with Strip Club in the Basement"
02/05/14 Timmo_66 Cambridge, United Kingdom
My first experience of this poor hotel, was having to walk into the adjascent restuarant to find the receptionist. When I found my room, one of the numbers had fallen off the outside, so my expectations were not sky high when I went inside. Although I wouldn't say the room was dirty, it was in bad need of refurbishment and was nothing like the photos would suggest. I had noticed a sign to the 'Memory Club', pointing to the basement when I went in. It was only when I returned from dinner that I noticed the photos of strippers on the wall outside the restaurant, advertising the nature of this club - Pure class!! Although the location is good, I would certiainly not stay here again unless the alternative is a park bench.
"Great Central Location"
10/03/13 Retired_Traveler_7 Toronto, Canada
This older quaint hotel is located close to the center of old Basel, 5 minute walk down the hill to city hall, next to Tram #3, restaurants are all close by. The room on the first floor facing the fire hall was always clean, moderate in size and had a good bathroom with shower. The staff were very helpful and friendly. The road noise not a problem, we kept the bathroom window open, only. One poor part is the intermittent WiFi and the speed, it was off over a day, and or so slow that we could not plan any train rides by not getting the schedule. Also, summer time, the room will probably get hot since no A/C and windows are small.
"Clean and quiet and a good location"
01/23/13 steve_gallagher Chatham, United Kingdom
It was fine for the purpose but not as good as the pictures indicated. It is billed as family run but that gives a false impression. There was mostly no one on reception and we had to wait for someone to come. But it was a good location and was quiet despite being on a street corner. The breakfast was enjoyable and the service at breakfast was good. We did not eat in the restaurant so can't comment on that. There was a rather empty feeling about it but it was January when we stayed.
"Frightful and ghastly place"
01/13/12 David W Paris, France
Deceived by the nice location and the quite atractive picture showing the facade of the building, I was folish enough to select this so called "hotel". I wish I had read the tripadvisors reviews at first, which would have spared me the obnoxious experience of spending a night in this horrid place... I have nothing agains the manager to invest in a strip bar, but it is rather unfortunate that the 2 ewtablishments share the same entrance... I would have overlooked thatif at least the acomodation was acceptable, i.e. Clean and practIcal. Such is unfortunately not the case... My bedroom was not only gloomy, but also dirty and uncomfortable. The tiny closet comprised a very small shower and a WC (with stains of sh. in the pan). The "free wifi" was out of order and the bed had no bottom sheet... Last but not least, the is no reception. Upon arrival, ypu are suposed to dial a tel number to check in and to wait for the manager to leave his strip bar... I expected phone calls which I never got, since there was no one after 10.00pm to take the calls and forward them in the bedrooms... After a slepless night, I was offered a very poor breakfast (not at all up to the swiss standards): fruit werecertainly not fresh, cheese was smelling a weird smell and the choice of bread was very limited... No one at tye reception to check out... Had to call the manager, whom I clearly awoke and who suggeste me to find the kitchen to fetch the waitress and ask her to edit the bill..... This is clearly my last stay in this place, and I learly encourage all users to sleep anywhere else in Basel, especially since this place is by no means the cheapest.....
"Think threadbare red carpet, Tandoori restaurant fumes and a strip club in the basement"
03/21/10 VIANZ San Francisco
I was forced to stay in this hotel because of the Basel watch and jewelry fare and was charged the princely sum of 350CHF for a room in what could easily be a rent-by-the hour establishment. It is such a shame because it is in a nice location with an attractive facade. The public areas of the interior were grimey and seriously outdated as were the rooms that included the ubiquitous threadbare red carpet. The in-house tandoori restaurant fumes invade your closets and suitcase contents. I only saw the "Memory" cabaret in the basement in the morning (semi naked pictures of dancers escaped my attention the night before).The manager, was literally puffing cigarette smoke in my face as I entered the buidling. The rooms are not well soundproofed an a lot of noise can be heard coming out of each room Positives were nice feather pillows and reasonable quality bed linen and the trendy shops/No. 3 tram right outside. But seriously - if this is the only hotel left in Basel, take the train to another town!
"Good cheap hotel"
11/09/08 justgottaseeit Calgary
I stayed a night at Spalenbrunnen because it was on the inexpensive side of hotels in Basel. That was still more expensive than my luxury room in Venice, but that's Switz. for you! Admittedly when I first came into the hotel, I was a little nervous. There is no "traditional" front desk (like in many cheap hotels, it's an office.) The worn hallway carpets and early 1970's room furniture had me crossing my fingers. But the room was exceptionally clean, and comfortable if not cheery. The bathtub was a shock - enormous (double length) and also spic and span. I slept well, with the cathedral bells providing an hourly "snooze alarm" in the morning. Make no mistake - it's a budget hotel, so don't expect the Hyatt. But as budget hotels go, it was very good. I'd go back if I were ever in Basel again.
"Basel but basic"
04/07/08 mozart21 crowland, lincolnshire, uk
This is the kind of hotel I should love. Personally run, middle of town, sensibly priced. So what went wrong? The hotel is in a quiet part of the old town, but it is where the trams go past within inches of the bedrooms, and where the street sweeping trucks congregate throughout the night rather than returning to their depots. Whilst this is not the fault of the hotel, the drunken night porter (I arrived late) and other matters are. The rooms are adequately, but cheaply furnished. Nothing matched and all looked like it was the result of an afternoon scavenging second hand furniture stores. Towels were frayed and not all clean (but more than ample quantity). The room was stiflingly hot, whilst the few working lightbulbs made the room dim. The TV remote lacked batteries. I never did work out and don't need to know, why and how dirty fingermarks were in the middle of the ceiling. The duvet is several sizes smaller than the bed. The minibar (which I never use) did not have everything listed on the pricesheet - in particular, it lacked alcohol. Other staff were fine. There is an Indian restaurant as part of the hotel and they remained open for me when I arrived hungry - although the meal itself was eminently forgettable. Nothing wrong, just bland and incipid: not what one expects from an Indian restaurant.
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