The Saniflow plumbing is very inefficient and left a continuous smell in the en- suiteGenuine Hotels.com guest review
"Good bar, OK rooms, OK breakfast"
Good bar with reasonable choice of beers, breakfast was OK, rooms OK, did what it said on the packet.Genuine Expedia guest review
I was very disappointed with the Farmers Arms and wrote a review on their website. Up till now it hasn't appeared. I am of the opinion that Hotels.com should not list/recommend this establishment. My booking was for three nights. Two was more than enough for me. the following is what I wrote as a review:- "I booked and paid for 3 nights B&B for 17th, […] 18th & 19th March 2014. I booked it through Hotels.com. I arrived at 3-30 in the afternoon of the 17th only to find the place was closed and was unable to gain access. I had to wait until 6.00 PM. evening opening hours before I was able to gain access. I arranged for breakfast for 7-30 the following morning but again could not gain access as there was no staff present. I was eventually let in by the cleaner and she had to phone the chef who arrived about 10 minutes later. The actual room was reasonable but the bathroom was at best disgusting. Mildew and mould in the shower cubicle and at the back of the actual toilet was filthy. I decided against staying the 3rd night. Not an experience I cared to endure. I would certainly not recommend it." Read moreGenuine Hotels.com guest review
"Ideal for visiting Yorkshire"
Had a lovely time. At pass out at Catterick Barracks. Very convenient location.Genuine Hotels.com guest review
"Nice pub with good food."
The pub itself was really nice. The room was ok but the floorboards were really noisy and the window was only single glazed so you can hear the road but this is an old building! The ensuite was disappointing. The shower had black mould in it and it smelt when in use. The ensuite is also very small. Our evening meal and breakfast were really nice.Genuine Expedia guest review
"comfy beds and lovely food"
we were on a trip to richmond live festival .hotel was on perfect place just of the a1Genuine Hotels.com guest review
"Good food and a good base to drive from."
Stayed two nights B&B with a view to exploring Richmond and Barnard Castle. The room had lots of storage, was clean and comfortable. The Farmer's Arms is on a busy road but we slept well. The area around the Inn is factory units and there doesn't look much to walk to. It proved a good base to drive from though. We checked in at lunch time and the restaurant […] was busy so we decided to have our evening meal there. The food was excellent, so were the full English breakfasts we enjoyed. Cooked and served by people clearly aiming to please. The staff were always cheerful, willing to engage in conversation and very helpful. This added to the enjoyment of our stay. Read moreGenuine Expedia guest review
"spacious room for family"
room was nicely decorated, spacious and our daughter had an adjoining room which was large with twin beds. However, there was no blind to one side of the bedroom(2 velux windows) The other had a blind but it needs a blackout blind to stop us waking up early in the morning. The main bedroom had a very thin curtains and considering it's by a main road, […] it needs thick curtains to stop noise and light coming through. Having said that the noise wasn't too bad considering is above a pub and next to a main road. We could hear the noise from the pub but it didn't disturb our sleep. My main issue was the bathroom, the shower was too strong, and you couldn't adjust it, no way my daughter could use that, had a shower screen you couldn't adjust which meant there was water on the floor and to my surprise, they knocked on our door soon after my shower to say i've flooded the restaurant! So all in all, was ok and good location to richmond, nice breakfast but it wouldn't be my first choice. Also tv wasn't working which wasn't a big deal but would have been nice for my daughter. Read moreGenuine Expedia guest review
"No place like home!"
Well like any internet photograph the reality can be somewhat a surprise. In this case the glasses are very rose tinted. We we allocated room 1 which is the 'Cath Kidston' room in the photos. My partner noticed the 'No place like home' poster and wondered why your would it in a hotel room. The shower room is only for the brave with its Sanliflow toilet […] and 1970s green and carpet... for £40 a night would be ok but the rack rate is £115 is ridiculous even at £70 I would stay with Lenny Henery. After a good meal we retired to bed to find that the sheet was a double and the bed is a king, The mattress and covers showing, thankfully the bar noise finished shortly after 11pm. Our sleep was interrupted by the burglar alarm at 1 38 am, at this time you realise that the hotel has no staff onsite (yes really) once it is closed. I called the emergency number on the door and got a youth who eventually understood what the problem was and must have sorted out the problem, the owners phone went to voice mail which is odd! Anyway no mention of this in the morning by the staff until I mentioned and find out is a common problem when window is opened in room 4 ...no wonder the owner keeps a low profile! Anyway my advice is to give a wide berth. Eat there but only stay if you have to. Read moreGenuine Hotels.com guest review
Nice hotel and good value for money....although the food was very over priced!Genuine Hotels.com guest review
Reasonable value. Dinner very good. No one around in morning to serve breakfast at time agreed but breakfast was good when served 25 minutes late.Genuine Hotels.com guest review
"Excellent food let down by accommodation"
The bar is excellent and serves top quality food. staff are really helpful and friendly. However it was let down by the accommodation, which is outdated not very comfortable and my room was never cleaned or replenished with tea/coffee, towels etc.Genuine Hotels.com guest review
"Nice hotel,shame about the wallpaper"
Pub and food was very good,apart from my wife's dessert. Am afraid the room had been decorated in a cheap and tacky style. Ensuite was also not very clean. When we booked in the bar manageress or owner asked the waitress to show us to our room. When I booked a table for our evening meal she did not realise we were the same people who had booked into […] the bed and breakfast only a couple of hours earlier. Am afraid we would bot stay again but would eat at the pub if we were passing. Read moreGenuine Hotels.com guest review
Generally good only let down by the fact that we were not informed about inability to check in between 3pm and 6pm, even although we phoned only to get the answer phone. We left a message to say we were outside at 4.45pm but to no avail. We had to sit in the car in the car park until 6pm. Luckily, due to everything else being excellent, this did not […] totally spoil our visit Read moreGenuine Hotels.com guest review
Very clean, good host, friendly staff great full English breakfast, family room had a double bed plenty of space to hang clothes in, then a room of the main room with two single beds in, shower and bath in room. Nice little hotel to stay good beer and very welcoming locals. Overall a very pleasent stay had by all THANKSGenuine Expedia guest review
"Really nice friendly and warming place"
Stayed at this bed and breakfast for a night as me and a couple of friends we're doing a bike event the next day, we found it very warming and friendly the food was good and the rooms were very clean and tidy. Would defiantly stay here again.Genuine Hotels.com guest review
farmers arms is a nice rather than brilliant pub/hotel.room was nice enough but would have been nice to have a bath rather than just a shower.restaurant was nice but way overpriced for a pub.service on the night we were there was a bit slow to say the least.i would stay again but with reservations.Genuine Expedia guest review
07/04/14 Mike M York, United Kingdom
We stayed at the Farmers Arms for a short midweek break. The accommodation is clean and comfortable. We found all the staff to be really friendly and polite and the food was excellent . Beware though the portions are very generous so arrive hungry........
"Staff need to be professionally trained i.e. Manners!"
06/16/14 Lisa R Catterick Garrison
Went for Sunday lunch with my family, food ok but only had beef left when usually there is four kinds, just warm. Drinks ridicules - had 2 lime and sodas £1.60 each and a blackcurrent and lemonade which was £3.30 for my young daughter. One of the waitresses wasn't at all forthcoming when I ordered food, no smile, no please or thank you and was chewing gum and blowing bubbles with it. She served a couple with desserts still chewing - disgusting. Won't be returning there until standards are hightened.
06/15/14 susan p Middlesbrough, United Kingdom
myself and my partner have been here a few times for a meal and we could not fault it in anyway. the food is amazing and well worth the money. however we have not stayed in the hotel part, I would recommend the food to everyone, the building is clean and tidy the staff are very polite and helpful.
"Top pub meal, great service!"
05/10/14 jaxski Houghton-le-Spring, United Kingdom
Today we went for lunch at the farmers arms. We had pre-booked a table, unsure of how busy it would be. When we got there we found it to be quiet but luckily they had reserved us a nice table by the window. We were promply served and told that the tower burger - which my husband ordered - would take half an hour to cook. We said this was fine but asked for our little girls meal to be brought out sooner if possible just so she could get sorted. They were very helpful with this and her meal was brought out promptly. Our meals followed shortly after. All I can say is our meals were perfect. The fish and chips I had were the best ive had in a long time. The chips are lush!! After our meal they brought out a cake for my father in law, with a candel and plates so we could eat the cake. Even when my father in law asked for a coffee with rum in, the waitress made it up for him. Service couldnt have been better and food was delicious. Would deffinatly go again!!
"A very enjoyable evening"
04/18/14 Angela S Richmond, United Kingdom
If you are in the Richmond, North Yorkshire area make a point of visiting The Farmers Arms at Brompton on Swale. You will not be disappointed. A relaxed, friendly atmosphere, pleasant and attentive staff, really good food at competetive prices, prompt service, and a fine selection of beers, wines and spirits make for a really great experience. My husband and I and any visiting family members will be returning soon.
04/07/14 Clairelou1388 Richmond,north yorkshire
We booked as a work do for a college leaving meal. Asked to pre order meals as we wee a table of 11. We were all arrived and sat at out table but 7.30 the time the food and table was booked for. Half hour went past no food and no one to ask if there was a problem??? We were round the corner in another room from the bar area when one of our table went to order a drink asked if the food was on it's way the reply was "shortly". 30 mins went by after this and we where all very hungry disappointed frustrated and getting ready to leave. I went to ask how long food was going to be as 2 of our members of the group have diabetics and needed to eat or leave to get food at home so they did not become ill. I was told " no longer than 10 mins as they were waiting for the chicken to cook". I as a chef my self know chicken does not take over an hour to cook!!!! We finally revived out food at 9oclock The waitress did not at any point come to explain any delay or problem with the food. We had to find a member of staff for an explanation. This I find is unacceptable. We did how ever get given 1 complimentary drink each but st this point all of us where wanting to leave As we had no food and no idea of when it was gongTo arrive if at all. It did finally come like I mentioned 1 1/2 hours after we had pre booked out food for. Very disappointing and such a let down for our friend whos leaving party it was The food was enjoyable but why wouldn't it be after an hour and a half wait. The salmon dishes where discribed on the menu as marinated in orange and ginger with chilli sweet and sour sauce the 3 of us who had this dish all said none of these flavours where detectable so we were not entiallg sure what it was served in a sauce of but where too hungry after out hour half wait to mention it as we did not want the food to be taken and started again as we could not risk another hour half wait for it to arrive to us as the rest of our party would have left by time we got ours back. Such a disappointing experience. We will not be returning and not recommending it to any one who is hungry. I have worked in restaurants and feel that this was a very unacceptable wait time in a not busy pub and the lack of communication about the delay made the matter frustrating. Had we had been approached and told there was a problem we could have understood and been more patient but having to guess what was happening with the pre ordered food we were all about to grab our belongings and leave when the first meal came I the table. We were forgotten about we think. We still didn't know the reason why we waited so long for our simply food dished to be cooked. Not a good customer service or time keeping
03/23/14 YorkshireFizz York, United Kingdom
Visited for a carvery when passing, chanced a table without a booking. Charming little pub which was very busy, got a table in a little side bar room, nice and cosy. Toilets lovely and clean also. Weird system regarding ordering / paying. Ordered drinks at the bar, asked to set up a tab so we could pay at the end, told this was fine, was given a table number and told to join another queue. Went to order carvery at a separate queue, but then had to pay before we could get our carvery ticket, so couldn't get a tab? Confusing. Asked if we wanted any more drinks or deserts adding onto the bill before we paid - not sure how we would have known what else we wanted to drink when we had only just got our first drink or whether we wanted a pudding? Anyway, queued up for carvery, but it was more like school dinner queue. Usually I would expect to be able to serve myself at a carvery - that's the point isn't it? Instead after we had been given the meat and frozen Yorkshire pud there was a lady slopping overcooked veg and sloppy mash and mushy peas on the plate. Bizarre. Average Sunday lunch in a nice setting. Wouldn't rush back unfortunately.
"It's a pub; live with it."
03/02/14 jollyjohnboy London, United Kingdom
Thursday night is quiz night, so, if you want to eat, get there early; fortunately we were aware of this and so had ordered and eaten, well before the quiz started. The quiz was fun, the food was good; what else can I say. I had the pheasant and chorizo pie, an excellent lining for a few pints. We have eaten here twice now and for a pub, because a pub is what it is, we certainly cannot complain. If you want wholesome, tasty food, give it a go. If you want 5 star accommodation with a Michelin style restaurant, go somewhere else. One big bonus, they also serve Doom Bar; a bit of Daymer Bay in the Dales. What is there not to like?
"A warm welcome!"
02/23/14 Helen25364 Braintree, United Kingdom
We came across this inn by chance as we were staying down the road at the Bridge Hotel (avoid at all costs!!) they informed us they weren't cooking that Saturday and advised us to try the framers Arms. Although they were fully booked, they squeezed us in, and it was well worth it!! The food was excellent. We discovered they did accommodation too, and have stayed here 3 times since. The rooms are very homely, and spacious, with free wifi available. The family room is excellent. We have eaten in the pub and restaurant each time and never been disappointed with the quality of the food - you must try the beef Wellington! It is to die for!!!! And the fact that it is always full is indication of how good this place is!
02/07/14 Laura B Edinburgh, United Kingdom
I stayed at the Farmers Arms in business and was very disappointed with my experience. I arrived at 5.45 to be greeted with people standing outside telling me it doesn't open till 6pm! I booked through laterooms.com and it stated on their confirmation that you could check in from 12! I went round the back and asked to be let in as I was staying at the place and I had travelled a number of miles! I was begrudgingly let in and shown to my from and proceeded to be bombarded as to what I wanted for my breakfast the following morning! Give me a break! I've just got through the door! Not the friendliest of welcomes! The room itself is ok - rather cheaply decorated and the ensuite bathroom was pretty grotty. The shower was awful ,the water wouldn't drain away, the shower need reseated round the bottom of the tray and the toilet made the loudest nose ever when flushed! There was also no guest info in the rooms about facilities, meal times, wifi etc etc.All basic things that should be kept right! The room was very noisy from the pub downstairs, the traffic outside and the noise of the other guests staying in the hotel ( noisy toilets come as standard it would seem!) until late on -about 11.30! The food was fine - dinner was nice but breakfast a little strange in the fact there was no menu and all that was offered was a full English! I asked for scrambled egg on toast and it came as warm, dry scrambled egg on a toasted roll! Very poor! It would have to take a lot more for me to return and pay £55 a night for the this experience than pub grub! I think the owners are trying to cut corners and failing! I am all for supporting local hotels against budget chain ones but they do need a basic standard! I think accommodation is maybe stretching the business a bit far and the pub and food aspect is something that should be focused on and lose the horrible faulty towers style accommodation! Not somewhere I will be recommending or returning to! Avoid at all costs and stay somewhere else!!!
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