All hotels in Richmond (North Yorkshire), England, United Kingdom
1 room, 2 adults
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Gatherley Road, Brompton on Swale, Richmond, England, DL10 7HZ, United Kingdom, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 31 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    4.0
  • Comfort
    3.8
  • Condition
    3.7
  • Neighborhood
    3.6
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    4.0
farmers arms was a family bar,the staff were warm and friendly and could not do enough to make our stay enjoyable. The accomodation was clean and comfortable, and you could come and go as you pleased. A short and enjoyable stay, with wonderful food, at very reasonable prices.
Genuine Venere guest review
Other trip Aug 9, 2014
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Lovely hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Me and husband was made welcome all through our stay . We would stay again
Genuine Hotels.com guest review
2 night family trip Apr 3, 2015
Barbara
GB
5.0 / 5Outstanding
"lovely"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Me my partner and 2 children had a lovely stay.. Room nice clean.. Staff helpful friendly. Food was excellent. Plenty parking. Would recommend...
Genuine Hotels.com guest review
1 night family trip Mar 6, 2015
james
GB
5.0 / 5Outstanding
"Lovely hotel with a quaint village pub atmosphere"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I found this hotel through Google and was immediately impressed by the photographs. The whole booking process was straight forward. Arrived at the hotel late in the evening but received a warm welcome. The menu was full of delicious options - it was very difficult to choose! Will definitely stay here again and will recommend to anyone looking for accommodation in the area.
Genuine Expedia guest review
Other trip Mar 4, 2015
Wayne
GB
3.0 / 5Good
"Nice hotel close to army training centre"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Stayed for one night in family room.lovely double room with adjoining smaller room with 2single beds.nice spacious accomodation but noise from the bar underneath was a little loud .to be expected though as it is a popular restaurant and bar.the breakfast was nice and evening meal was also good.
Genuine Expedia guest review
Other trip Feb 24, 2015
family of 3
GB
3.0 / 5Good
"Nice food shame about the shower!"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Meals and breakfast were really good. Room was ok but bathroom was dirty.
Genuine Hotels.com guest review
1 night romance trip Feb 9, 2015
A Traveler
GB
5.0 / 5Outstanding
"Fantastic service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A lovely place to stay the staff were really nice and helpful, the family room was nice and big generally a really nice place to stay defiantly recommend it to a friend or family passing by. I would defiantly come back and stay
Genuine Hotels.com guest review
2 night family trip Aug 1, 2014
Warren macdonald
GB
3.0 / 5Good
"Comfy beds"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
The Saniflow plumbing is very inefficient and left a continuous smell in the en- suite
Genuine Hotels.com guest review
1 night trip Jul 18, 2014
HJC
GB
5.0 / 5Outstanding
"lovely hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Room ready on arrival, staff very pleasant, plenty of hot water, didn't eat in the restaurant so cannot comment, but prices looked reasonable.
Genuine Expedia guest review
Other trip May 26, 2014
harry
GB
4.0 / 5Excellent
"Good hotel clean and tidy."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We found the shower complicated and annoying, at times the water ran cold and you had to flush the toilet to reset the system,. Our room was noisy but comfortable especially the bed. The staff however were outstanding and the breakfasts were very good.
Genuine Expedia guest review
Other trip May 19, 2014
James
GB
4.0 / 5Excellent
"Good bar, OK rooms, OK breakfast"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Good bar with reasonable choice of beers, breakfast was OK, rooms OK, did what it said on the packet.
Genuine Expedia guest review
Other trip Apr 5, 2014
A Traveler
GB
1.0 / 5Poor
"Bad experience"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
I was very disappointed with the Farmers Arms and wrote a review on their website. Up till now it hasn't appeared. I am of the opinion that Hotels.com should not list/recommend this establishment. My booking was for three nights. Two was more than enough for me. the following is what I wrote as a review:- "I booked and paid for 3 nights B&B for 17th, 18th & 19th March 2014. I booked it through Hotels.com. I arrived at 3-30 in the afternoon of the 17th only to find the place was closed and was unable to gain access. I had to wait until 6.00 PM. evening opening hours before I was able to gain access. I arranged for breakfast for 7-30 the following morning but again could not gain access as there was no staff present. I was eventually let in by the cleaner and she had to phone the chef who arrived about 10 minutes later. The actual room was reasonable but the bathroom was at best disgusting. Mildew and mould in the shower cubicle and at the back of the actual toilet was filthy. I decided against staying the 3rd night. Not an experience I cared to endure. I would certainly not recommend it."
Genuine Hotels.com guest review
3 night business trip Mar 17, 2014
Scott
GB
5.0 / 5Outstanding
"Ideal for visiting Yorkshire"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a lovely time. At pass out at Catterick Barracks. Very convenient location.
Genuine Hotels.com guest review
2 night trip Sep 27, 2013
A Traveler
IE
3.0 / 5Good
"Nice pub with good food."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The pub itself was really nice. The room was ok but the floorboards were really noisy and the window was only single glazed so you can hear the road but this is an old building! The ensuite was disappointing. The shower had black mould in it and it smelt when in use. The ensuite is also very small. Our evening meal and breakfast were really nice.
Genuine Expedia guest review
Other trip Aug 16, 2013
A Traveler
GB
5.0 / 5Outstanding
"comfy beds and lovely food"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
we were on a trip to richmond live festival .hotel was on perfect place just of the a1
Genuine Hotels.com guest review
1 night trip Aug 3, 2013
a rountree
GB
4.0 / 5Excellent
"Good food and a good base to drive from."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed two nights B&B with a view to exploring Richmond and Barnard Castle. The room had lots of storage, was clean and comfortable. The Farmer's Arms is on a busy road but we slept well. The area around the Inn is factory units and there doesn't look much to walk to. It proved a good base to drive from though. We checked in at lunch time and the restaurant was busy so we decided to have our evening meal there. The food was excellent, so were the full English breakfasts we enjoyed. Cooked and served by people clearly aiming to please. The staff were always cheerful, willing to engage in conversation and very helpful. This added to the enjoyment of our stay.
Genuine Expedia guest review
Other trip Jul 25, 2013
Mark
GB
3.0 / 5Good
"spacious room for family"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
room was nicely decorated, spacious and our daughter had an adjoining room which was large with twin beds. However, there was no blind to one side of the bedroom(2 velux windows) The other had a blind but it needs a blackout blind to stop us waking up early in the morning. The main bedroom had a very thin curtains and considering it's by a main road, it needs thick curtains to stop noise and light coming through. Having said that the noise wasn't too bad considering is above a pub and next to a main road. We could hear the noise from the pub but it didn't disturb our sleep. My main issue was the bathroom, the shower was too strong, and you couldn't adjust it, no way my daughter could use that, had a shower screen you couldn't adjust which meant there was water on the floor and to my surprise, they knocked on our door soon after my shower to say i've flooded the restaurant! So all in all, was ok and good location to richmond, nice breakfast but it wouldn't be my first choice. Also tv wasn't working which wasn't a big deal but would have been nice for my daughter.
Genuine Expedia guest review
Other trip Jun 22, 2013
A Traveler
GB
3.0 / 5Good
"No place like home!"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Well like any internet photograph the reality can be somewhat a surprise. In this case the glasses are very rose tinted. We we allocated room 1 which is the 'Cath Kidston' room in the photos. My partner noticed the 'No place like home' poster and wondered why your would it in a hotel room. The shower room is only for the brave with its Sanliflow toilet and 1970s green and carpet... for £40 a night would be ok but the rack rate is £115 is ridiculous even at £70 I would stay with Lenny Henery. After a good meal we retired to bed to find that the sheet was a double and the bed is a king, The mattress and covers showing, thankfully the bar noise finished shortly after 11pm. Our sleep was interrupted by the burglar alarm at 1 38 am, at this time you realise that the hotel has no staff onsite (yes really) once it is closed. I called the emergency number on the door and got a youth who eventually understood what the problem was and must have sorted out the problem, the owners phone went to voice mail which is odd! Anyway no mention of this in the morning by the staff until I mentioned and find out is a common problem when window is opened in room 4 ...no wonder the owner keeps a low profile! Anyway my advice is to give a wide berth. Eat there but only stay if you have to.
Genuine Hotels.com guest review
1 night romance trip Jun 15, 2013
Mr David
GB
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice hotel and good value for money....although the food was very over priced!
Genuine Hotels.com guest review
2 night trip May 14, 2013
A Traveler
GB
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Reasonable value. Dinner very good. No one around in morning to serve breakfast at time agreed but breakfast was good when served 25 minutes late.
Genuine Hotels.com guest review
1 night trip May 6, 2013
dananeda
GB
3.0 / 5Good
"Excellent food let down by accommodation"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
The bar is excellent and serves top quality food. staff are really helpful and friendly. However it was let down by the accommodation, which is outdated not very comfortable and my room was never cleaned or replenished with tea/coffee, towels etc.
Genuine Hotels.com guest review
3 night business trip Apr 29, 2013
A Traveler
GB
4.0 / 5Excellent
"Nice hotel,shame about the wallpaper"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Pub and food was very good,apart from my wife's dessert. Am afraid the room had been decorated in a cheap and tacky style. Ensuite was also not very clean. When we booked in the bar manageress or owner asked the waitress to show us to our room. When I booked a table for our evening meal she did not realise we were the same people who had booked into the bed and breakfast only a couple of hours earlier. Am afraid we would bot stay again but would eat at the pub if we were passing.
Genuine Hotels.com guest review
1 night trip Apr 20, 2013
Mr and Mrs Clegg
GB
4.0 / 5Excellent
"great food"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Generally good only let down by the fact that we were not informed about inability to check in between 3pm and 6pm, even although we phoned only to get the answer phone. We left a message to say we were outside at 4.45pm but to no avail. We had to sit in the car in the car park until 6pm. Luckily, due to everything else being excellent, this did not totally spoil our visit
Genuine Hotels.com guest review
1 night trip Apr 8, 2013
dy
GB
4.0 / 5Excellent
"family friendly"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very clean, good host, friendly staff great full English breakfast, family room had a double bed plenty of space to hang clothes in, then a room of the main room with two single beds in, shower and bath in room. Nice little hotel to stay good beer and very welcoming locals. Overall a very pleasent stay had by all THANKS
Genuine Expedia guest review
Other trip Apr 8, 2013
Frank
GB
5.0 / 5Outstanding
"Really nice friendly and warming place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Stayed at this bed and breakfast for a night as me and a couple of friends we're doing a bike event the next day, we found it very warming and friendly the food was good and the rooms were very clean and tidy. Would defiantly stay here again.
Genuine Hotels.com guest review
1 night trip Nov 9, 2012
A Traveler
GB
4.0 / 5Excellent
"not bad"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
farmers arms is a nice rather than brilliant pub/hotel.room was nice enough but would have been nice to have a bath rather than just a shower.restaurant was nice but way overpriced for a pub.service on the night we were there was a bit slow to say the least.i would stay again but with reservations.
Genuine Expedia guest review
Other trip Aug 8, 2012
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Hübsches Hotel in ländlicher Umgebung"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Sehr schön eingerichtetes Familienzimmer, sehr sauber und gemütlich. Durch die direkt vorbeigehende Hauptstrasse und das direkt unter den Zimmern gelegene Pub ist es allerdings etwas laut. Nicht geeignet für Ruhesuchende. Der Pub bietet gutes Essen zu moderaten Preisen.
Genuine Expedia guest review
Other trip Nov 1, 2014
A Traveler
DE
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Nov 8, 2013
A Traveler
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night business trip Jul 8, 2013
A Traveler
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night business trip Jul 8, 2013
A Traveler
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Oct 5, 2012
A Traveler
GB

TripAdvisor reviews for The Farmers Arms

Overall rating:Based on 31 traveler reviews

Most recent traveler reviews:

Overall Rating
"Will not return."
06/03/15 Marie A
Visited Weds 3rd June & will not return. The place was busy with the shoot party (you wont have them for long by the look of what they were served!!) This was not explained & that there would be a wait. Serving staff need to get some manors and some customer service skills. Took them ages to take our order after walking past us several time & chatting/argueing between themselves at the bar. Couldn't decide who was in charge. When our meals did arrive the name of one meal was barked at us followed with a glare with the woman telling another waitress there was more food in the kitchen across our table. Plus there was no apology for the of time it took.One of the meals had a long piece of cotton in it but staff not interested. Did think about puddings but nobody was interested in taking our order so we paid and left. If the owners do read this, you need better staff and the lady with long black hair put up needs training on the coffee machine as heard her say she couldn't make one type of coffee hence tells customers who ask for it they dont have all the ingredient, now good enough farmers arms!! Will end on a positive - chips were good.
Overall Rating
"Helpful staff, problem we had was delt with well"
05/29/15 Cathy H West Yorkshire, United Kingdom
Having read reviews after booking we were concerned as to what we would find. We had a lovely room, the staff were friendly and helpful. there was a problem with the plumbing which being bank holiday they had been unable to fix however they offered us a couple of alternative arrangements to choose from - both of which would have been ok, and a part refund which seemed generous. We also saw the staff being very helpful to other guests who arrived late evening when they had stopped serving food - they arranged a take away for them and laid a table. Breakfast was good, we did not eat the evening meal so can't comment. We would stay there again - or recommend it for a reasonable priced stop over
Overall Rating
"Disappointing"
05/21/15 Bob H
We arrived at 5.55 pm as booked guests to find the place locked ( don't open till 6pm) Finally allowed in after two phone calls. Shown to rooms which were ok although the saniflo system was noisy and not effective enough. Beds comfortable, large room. Evening meal was very nice served in the restaurant. Lovely beer garden. Breakfast was a surprise.. We sat down to the table and instantly served a full English which we had not ordered.. However we were then offered other choices should we wish them . We were the only guests and building locked straight after breakfast however we were allowed to sit and wait for the taxi to arrive,
Overall Rating
"Burnt offerings"
04/02/15 Margaret W Northallerton, United Kingdom
Took visitors to Farmers Arms absolutely appalling. I ordered gammon asked for it to be well done, but when it came the gammon was hidden under the egg and pineapple,when I uncovered it I knew why it was burnt black to a cinder when I complained to the waitress I was told that is how it is usually served the gammon was totally inedible. What made matters worse the waitress seemed totally uninterested and then accused me of being rude arguing back to me when I complained , my friend wanted the steak pie but it was puff pastry the waitress told her to leave the pastry. Also when we arrived she had the menus we ordered drinks and wanted to just sit in the lounge to look at the menus and have our drink but she said no and showed us to our table. We have been in on a number of occasions ,but will not be going in again, think the girl needs to learn some customer skills.
Overall Rating
"Tasty meals"
03/06/15 bessieboo2215 United Kingdom
visited here twice in two days with different visitors. On both occasions the food was lovely and plentiful. A varied menu and lots of options. The only things that let it down slightly was the slow service. Our main meals were served and we were told that our veg was on its way, however 5 minutes later we were still waiting for it which meant we had to start and eat our food before it got cold. When the veg did arrive, it was lovely - good choice, fresh and hot. On the second visit we ordered lunch and it arrived finally 50 minutes later. If the service improved, it all would be perfect.
Overall Rating
"Bed & breakfast but no breakfast!!!!!"
12/09/14 Hydesters Northumberland, United Kingdom
Booked this last minute due to working close by, rooms very basic but clean, I was given a basic overview of the bnb by reception, I was asked if I wanted to order food & was told they would be a wait if I did, once the pub closed I was left in the accommodation alone all night, advised on check in that breakfast would be served from 07.30, only to find at 07.49 the whole place to be I pitch black let alone to serve food, had to leave the accommodation without checking out no one to be anywhere to be seen, I was advised to leave the room key in the door????, basic accommodation, basic service, cheap price but at least at other places you get a breakfast at a "BnB"!!
Overall Rating
"Nice...ish."
08/31/14 Sparkyripper
Stayed here recently for 2 nights on a trip up to see my sister and family. Whilst quite quaint and old fashioned, only 4 rooms and more of a old B&B than a hotel. The rooms we're clean and tidy and complete with the necessities. A few problems tho, we stayed in room 3, so can't comment on the other 3 rooms. The windows really don't keep out much noise from the quite busy road outside, but they're in keeping with the style of the pub so upvc windows wouldn't look right. Every floor board creaks, the toilets due to the saniflo system they are are noisy, even from the other rooms. But the biggie is the bed. The mattress was bouncy, felt old and collapsed, and offered no support at all. I do like a firm bed but even as far as soft beds go, really too soft. I had a stiff neck every morning. All in all ok but probably wouldn't stay again, but never say never. Ps the food was good tho!
Overall Rating
"A chance find"
08/14/14 TraLonW London/Worcs
Came across this pub by chance - and what a find. Had a early Sunday evening supper en route home. Piping hot leek and potatoe soup served with warm bread followed by Asian style Salmon, Fish and chips and code and prawn morney. Large portion of fresh vegetables. Everything was decicious and if we lived locally would certainly become a regular place. Staff were friendly and service came with a smile.
Overall Rating
"Short break"
07/04/14 Mike M York, United Kingdom
We stayed at the Farmers Arms for a short midweek break. The accommodation is clean and comfortable. We found all the staff to be really friendly and polite and the food was excellent . Beware though the portions are very generous so arrive hungry........
Overall Rating
"Staff need to be professionally trained i.e. Manners!"
06/16/14 Lisa R Catterick Garrison
Went for Sunday lunch with my family, food ok but only had beef left when usually there is four kinds, just warm. Drinks ridicules - had 2 lime and sodas £1.60 each and a blackcurrent and lemonade which was £3.30 for my young daughter. One of the waitresses wasn't at all forthcoming when I ordered food, no smile, no please or thank you and was chewing gum and blowing bubbles with it. She served a couple with desserts still chewing - disgusting. Won't be returning there until standards are hightened.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews