All hotels in Sa Khu, Thailand
1 room, 2 adults
You can collect Welcome Rewards® nights here22/2 Moo 4, Sa Khu, Phuket, 83110, Thailand, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 151 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.7
  • Condition
    4.5
  • Neighborhood
    4.0
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5.0 / 5Outstanding
"Relaxing hillside hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We had a very good week. Naithon is a very quiet area but we knew that and enjoyed the peace. The hotel is perched up above the beach so the views are lovely. The staff are very pleasant & attentive and the breakfast buffet was all you could wish. We enjoyed our evening meals in the hotel although prices are perhaps a little high - to be expected from a 5*, I suppose. We were in a Building 3, Room 315 which was a great position near the restaurants and pools, so very convenient. Plus, we had a great sea view. Many of the rooms were up a steep hill but there are hotel cars running up and down constantly if you're not up to the climb! If you prefer lively bars, nightlife and restaurants etc, then this is not the hotel/area for you. If you're looking for a relaxing peaceful experience, this hotel is perfect.
Genuine Expedia guest review
Other trip Jan 1, 2015
Lyn
US
5.0 / 5Outstanding
"amazing resort next to a white sand beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Just an absolutely amazing location. It has direct beach access with amazing pools, accomodation, and staff. It's truly a 5 star. This is our place whenever going to phuket... for sure!!
Genuine Expedia guest review
Other trip Dec 6, 2014
Clint
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff is amazing and hotel is beautiful. Wouldn't change a thing!
Genuine Expedia guest review
Other trip Nov 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel but far from everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel was very nice. It had a good restaurant and a nice beach. The pool was very nice. The ocean view from the hotel room was beautiful. This hotel is far from the towns on Phuket so if you want to be close to a lot of stuff you would be better off with another hotel. It is not difficult to get to Phuket Town or Patong via taxi but it does take about 30-45 minutes. There is a van to Patong Beach from the hotel several times a day. This is a great place if you want some peace and quiet.
Genuine Hotels.com guest review
3 night trip Sep 9, 2014
A Traveler
US
5.0 / 5Outstanding
"I have to sat this Hotel is a true 5 star"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
In short I will be back a must stay WOW
Genuine Hotels.com guest review
4 night trip Aug 1, 2014
Dave
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
I bit far from town transportation was very expensive. I would stay again lovely views - Great Food nice quiet time :) I true 5 star
Genuine Hotels.com guest review
2 night trip Jul 30, 2014
David
US
5.0 / 5Outstanding
"Luxurious, close to airport, memorable infinity po"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
If you want to relax in a Zen environment, with attentive service, and close to the beach (without a long ride to south Phuket), here is your getaway. Gourmet Italian restaurant (burrata!) and typical over-the-top-quality Pullman luxe breakfast buffet - including mango, dragonfruit and tropical selections - enjoy! Plus, the infiinity pools are captivating for both swimming and for hanging out with live music at the bar or sunset. Only qualm is the distance and incline in walking to your room may be a nuisance for some, though there are mini-shuttles to cart you around.
Genuine Hotels.com guest review
2 night family trip Jul 28, 2014
RPH
US
5.0 / 5Outstanding
"Just Fantastic"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
One of the best holidays we have had - would highly recommend it to anyone going to Phuket. For us the best part was being in Phuket but relatively removed from the madness of Phuket Town. The beach was lovely and quiet but there were enough really nice beach bars and restaurants to enjoy. If you want to get into town and explore the rest of the island it is of course possible by scooter, taxi, etc. Can't wait to go back.
Genuine Hotels.com guest review
7 night trip May 4, 2014
Nick
US
5.0 / 5Outstanding
"Beautiful place allowing complete relaxation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed for 5 nights end of April - very good experience (tranquil place ideal for relaxation, nice view from the terrace, comfortable spacy room, welcoming staff both in the hotel sand spa, nice spa treatment).
Genuine Expedia guest review
Other trip May 5, 2014
Marina
US
4.0 / 5Excellent
"Good but not for us"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    2.0
This is a very modern hotel with 277 rooms. On this trip we stayed here and another more traditional Thai hotel. We simply like the Thai style more. We no longer felt like we were in Thailand. We understand many folks enjoy this style, but it's just not for us. The location didn't bother us as we knew we'd need to take taxis to get out and around. There's a taxi stand right down the driveway so that's simple. But walking around, down the main road was strangely depressing. The restaurants had a strange sadness and we didn't see folks having a good time. The beach is okay but not what we've seen in other areas of Thailand so it was disappointing but that has nothing to do with the hotel! The pools are nice at the hotel. And our day trip was to the Botanic Gardens - wow was that a great day trip! Beautiful! We will try Pullman in the city of Bangkok possibly, but for our island trips we'll stick to the traditional. Enjoy this place though - it's nice!
Genuine Hotels.com guest review
4 night business trip Jan 30, 2014
Jennifer Box
US
3.0 / 5Good
"Close to airport"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Was double charged for nuts :( dispute the fact that I have emailed them on this. The restaurant staff referred to my "rich" as I'm From USA and this is neither polite nor profesional.
Genuine Expedia guest review
Other trip Aug 22, 2013
A Traveler
US
2.0 / 5Fair
"A disappointment"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
We stayed at Pullman for 5 nights. On arrival, our airport transfer which we had paid and arranged for did not show as they had forgotten. We booked an ocean view room but was given a room that could barely see the ocean as significant vegetation blocked the view and the vegetation that blocks the view is swamp-like peppered with litter. The floor in the room is constantly damp, not sure why.. Also, we could see mould along the outer right groove of the basin. Only one swimming pool was open and we encountered power outages too. Clearly the hotel is not ready for opening yet.
Genuine Expedia guest review
Other trip Aug 18, 2013
JW
US
5.0 / 5Outstanding
"5-Star score on the best beach in Phuket!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Service from start to finish was extremely polished - welcome was performed in an open air lounge area; language skills of the staff were top-notch. Room was very well designed - with cool open-plan format - concealed panels close for a more traditional hotel room feel. Products by Roger&Gaillet (plus: sealed toothbrushes and toothpaste already in amenity kit). In-room Nespresso machine with 2 complimentary capsules. The breakfast was quite unreal in choice and quality - it had a large-hotel feel and comprised all the usual Continental, English/American and Asian choices. Multiple seating areas were great for small groups and families (we only saw older late-teens - there is a separate children's pool/area opening soon: located on the other side of the main building well away from the main pool :-) Hotel has recently opened - some amenities not quite completed (Spa and there are 1 or 2 small areas where the landscaping hasn't been completed - hence the '4' for 'condition': gorgeous otherwise!). Location: GREAT for airport: 15 mins. Situated at the end of NaiThon Beach with beach access from the pool via stairs - close to several local dining and watering holes, plus small massage studios, laundries, mopeds, etc. This large-ish hotel seems to fit in nicely without spoiling the village feel. Location: TERRIBLE for Patong - 45 mins drive: but why go there anyway?! (OK - fun for 1 night, maybe!) We truly consider Nai Thon the nicest beach in Phuket - we've tried 6 now.
Genuine Hotels.com guest review
1 night trip with friends Jul 28, 2013
Exupery
US
4.0 / 5Excellent
"A great Phuket Choice!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The Hotel is still in soft opening and needs to resolve many details and services. However, It's a fine choice for a relaxed and restful visit, and let me enjoy Phuket without being swallowed by the intensity of most tourist places. I'd definitely stay here again.
Genuine Hotels.com guest review
4 night trip with friends Jun 1, 2013
Bob
US
5.0 / 5Outstanding
"Pullman Phuket is Perfection"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Fantastic, brand-spanking new hotel. Friendly staff. Lovely rooms. Good food and drinks. Gorgeous pool. Would book again in a heartbeat.
Genuine Hotels.com guest review
4 night trip May 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Breathtaking Views"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Breathtaking seaviews and generous architecture has given our stay a beautyful experience and the urge to come again. The staff was well trained, very friendly and prepared to fulfill all our wishes and requests. Even not all restaurants were, due to the just recently opening of the hotel, running completely, all the offers in cafe, bar and restaurant were delicious. Starting with the pick-up from the airport by the hotel own limo, the welcomer just was giving us the feeling, that the hotel take care of an open minded and warm-hearted atmosphere, which was indeed continued in the hotel area.
Genuine Expedia guest review
Other trip Mar 18, 2013
Kurt
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Amazing!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Amazing. The staff were lively and the room was awesome! A bath with a view to remember. It was my birthday and they gave me an amazing cake and sparkling wine. The beach is beautiful would definitely go back again!!
Genuine Hotels.com guest review
1 night romance trip Mar 5, 2015
Liam
GB
5.0 / 5Outstanding
"Gorgeous"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place to stay. Beautiful hotel above the ocean. Room was incredible!! Wow!! Great shower with courtyard with plants next to the shower. It did get a little tiring going up and down the hill but there is a service to pick you up and take you back if you don't want to walk. Great buffet breakfast. Only problem and it's not the hotels fault is there is a dirty canal between the property and the beach that you cross over to get to the beach.
Genuine Hotels.com guest review
4 night trip with friends Feb 10, 2015
andrew
AS
5.0 / 5Outstanding
"Amazing!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The Pullman Arcadia Phuket is a stunning resort. Beautifully designed with lovely tropical gardens and the room was modern and very private. The pool overlooking the ocean is amazing and there was plenty of space for everyone to relax. Breakfast was one of the best buffets I've ever had. Great service too. The little road in front of the beach provides other options for food if needed as well as convenience stores for snacks and drinks and other necessities. I would definitely recommend this beautiful hotel.
Genuine Hotels.com guest review
3 night romance trip Feb 3, 2015
Amanda
AU
5.0 / 5Outstanding
"Good value family resort on quiet Naithon beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The complex is ideal for a family holiday with pools, gym, kids club and helpful staff. Naithon beach quite basic and only couple of eating options outside the hotel. Quiet location and have to taxi to other beaches / activities or to eat out. We stayed in family room and bunk bed annex is ideal with children but further from rest of hotel and lots of steps. However cars were readily available to take you around the resort. Great views from the lobby and happy hour and complimentary drinks on Thursday evenings (where GM and other staff mingled) generated a good atmosphere. Situated up on a cliff side so great views and breeze but meant the beach did not feel so accessible. Easy and quick transfer from the airport a plus. Would recommend to families.
Genuine Hotels.com guest review
8 night family trip Jan 8, 2015
Melanie
NZ
5.0 / 5Outstanding
"Beautiful hillside retreat"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Gorgeous hotel and truly 5-star all around. The hotel is situated in a quiet area perfect for taking it easy for a few days. There are some great little shops and restaurants all very close by that allow you to explore. Patong beach is about a one hour cab ride away. The resort itself is set on a hill and the roads getting around can be kind of steep. It made for some great exercise but you can also take the lazy route and ask them to escort you to your room via one of the doorless cars. The food, drink, pools, views, and hospitality were top notch.
Genuine Expedia guest review
Other trip Jan 10, 2015
Dave
SG
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel, excellent service and beautiful view... the only inconvenience is that is away from everywhere and the transport from the hotel to other places is very expensive. If you go here is to stay in the hotel and have dinner inside. Also the tours charge an extra transportation fee because the location. The beach near the hotel is very nice and clean.
Genuine Hotels.com guest review
4 night family trip Dec 30, 2014
A Traveler
SG
5.0 / 5Outstanding
"STAY at Ocean View rooms"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This was a perfect getaway from busy city of Singapore, where I live. Our room was with a balcony with the Ocean just in front, which made the entire stay perfect. There were some ups and downs though, as the first room we got in the ground floor smelt like bad plumbing. The front desk (Jeremy) promptly gave us another room on 3rd floor, which was then perfect. Food at Vero (Italian) restaurant was very SALTY for us, though the quality (I believe) was nice. Friday night seafood buffet was an absolute winner though!
Genuine Expedia guest review
Other trip Dec 1, 2014
A Traveler
SG
5.0 / 5Outstanding
"Perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Pros Services, Views, Foods, Facilities are excellent Cons 1hr drive to Patong Market
Genuine Expedia guest review
Other trip Nov 28, 2014
Ada
HK
5.0 / 5Outstanding
"relaxing quite hotel in Naithon Beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very relaxing and amazing hotel with beautiful pool area great food in the restaurants
Genuine Hotels.com guest review
3 night trip Nov 22, 2014
BRETT
GB
5.0 / 5Outstanding
"The Amazing Stay with beyond 5 stars service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It is really the best resort I have ever stayed. Their service is beyond the price we paid for as every staff being so helpful and kind. When we reach, they welcomed us with their popular 'Thai' bright smile. The food in the Italian Restaurant-Vero is so delish. Recommend to dine outside as you can enjoy the sea breeze and great ambience. The buggy service is fast and safe (depends on driver, some can be as fun as roller coaster but still safe) I was really impressed by the design of the hotel, every corner is full of surprises. The view from C Bar and Pool is spectacular and excellent, i believe no where else u find this kind of view.
Genuine Expedia guest review
Other trip Nov 20, 2014
Mariah
MY
5.0 / 5Outstanding
"Wow. Just wow."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Amazing resort... amazing breakfast buffet... nice private beach... the best massages of my life... I could go on and on
Genuine Expedia guest review
Other trip Nov 18, 2014
A Traveler
AU
5.0 / 5Outstanding
"Paradise, just pure paradise"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Went for our honeymoon to relax, had 10 days of pure relaxation. this hotel is just paradise
Genuine Hotels.com guest review
10 night romance trip Sep 22, 2014
Gary
GB
4.0 / 5Excellent
"First Class Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
If you like to wind down, this is your hotel. Great Food, Best Breakfast. Ko at breakfast is the greatest. We paid for a Grand Ocean Room but asked to be downgraded to an Ocean Room as the views are so much better. Smaller room but who requires more than 46 m2. The transportation around the resort is so prompt, you 'phone they are there. The army has removed all the old restaurants from the beach and the streets are starting to look clean. The fact this resort has Western Managers makes it a good place to stay. I would like to see Brett the manager take some initiative and get 2 of his staff to clean the beach for an hour every morning. This is not his responsibility but the cost is so small and it would have made my holiday complete. Come on guys lets all clean up Thailand, I spent a few minutes each day.
Genuine Hotels.com guest review
4 night trip Aug 10, 2014
GregE
AU
5.0 / 5Outstanding
"It was perfect!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Room was big, clean, new and spacious. We stayed in ocean view room. We hear the sound of waves in our balcony. Pool was breathtaking. Overlooking naithon beach. Breakfast buffet was sumptuous. I can't fault this hotel! Can't wait to go back!
Genuine Hotels.com guest review
4 night romance trip Aug 2, 2014
A Traveler
SG
4.0 / 5Excellent
"Review of Pullman Phuket Arcadia Naithon Beach"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Overall, we had an enjoyable stay at the Pullman Phuket Arcadia Naithon Beach. Things that we liked - the rooms were of a good size and had a pleasant decor, wide selection of food for the buffet breakfast and wonderful view. Things that we did not like - there were small ants running around in our rooms (horror of horrors!) and the steep roads leading to the various facilities in the hotel.
Genuine Hotels.com guest review
2 night family trip Jul 18, 2014
A Traveler
SG
5.0 / 5Outstanding
"Perfect stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a perfect romantic getaway. The hotel staff was very attentive in arranging for an early check-in, seeing that our flight arrived early in the morning. The same attentiveness was present throughout and we were impressed when shower facilities were provided on our last day, as our flight departed late in the afternoon. Personal muay-thai session was enjoyable due to the professionalism and energy level of the coach. The hotel breakfast was of good quality and freshness, as well as food at the restaurants. The ocean view was fabulous from the hotel lobby, and the sunset lounge view was lovely too. Unfortunately the spa was fully booked towards the end of our stay.
Genuine Hotels.com guest review
3 night romance trip Jul 5, 2014
A Traveler
SG
5.0 / 5Outstanding
"Nice hotel with beautiful amenities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Two beautiful swimming pools and great facilities for children. Loved lounging on the day bed on the balcony. Staff were friendly and helpful. Only staying one night but loved it
Genuine Expedia guest review
Other trip Jul 10, 2014
Vicki
AU
5.0 / 5Outstanding
"excellent resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Pullman is luxury on the hill overlooking the beach. The beach king delux are worth the extra little money. All the services are excellent. Although if you are wanting lots of shops and tourists this is not the place. There are lots of massage spas cheap on the main beach road and great beach dining. Recommend to stay here and only 15min from airport.
Genuine Hotels.com guest review
2 night trip Apr 28, 2014
rich
AU
5.0 / 5Outstanding
"Excellent location, comfortable and large room!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Booked the ocean view deluxe king room. It was so comfortable we extended one night stay! Food was delicious, staff service were excellent, room is spacious and clean, located near to the airport and naithon beach! Will definitely come back again!!
Genuine Expedia guest review
Other trip May 7, 2014
Jamie
SG
4.0 / 5Excellent
"Beautiful hotel with green"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Over all was good enough for couple and for honeymoon. 1/ Easy to found local foods,mini supermarket and massage just beside the hotel but all shops were working until 21 to 22:00pm, That why I said good for couples whomwants to relax in quite place.2/ the out fit of hotel was good with mornden style but for the pool side that lack of sunbed during hot season because they have served limited sunbed for guest usage. 3/ house keeping in average I have stayed 3 nights but I just did a day room makeup only but they do the follow up quickly.
Genuine Hotels.com guest review
3 night trip Apr 16, 2014
Doris chan
AS
5.0 / 5Outstanding
"Great Location and beautiful hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Service was excellent and hotel well maintained. Good breakfast too.!!
Genuine Hotels.com guest review
3 night trip Mar 26, 2014
Sonny C
SG
5.0 / 5Outstanding
"absolutely wonderful for a peaceful getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Tucked away on the mountain ,yet only steps away to the beach. Splendid service, beautiful decor, stunning views. Buggy service quite prompt, meal reasonably priced (albeit lacking in choices of restaurants), and if ur lucky u can catch one of the free cocktails nights during happy hour.
Genuine Hotels.com guest review
2 night trip with friends Mar 20, 2014
A Traveler
CA
5.0 / 5Outstanding
"Beautiful hotel close to Naithon Beach. Loved it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had an awesome time at the Pullman. Hotel staff and the room and restaurants were amazing
Genuine Expedia guest review
Other trip Mar 5, 2014
ネコ
AU
5.0 / 5Outstanding
"5* Hotel, 15min from airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great stay at Pullman Arcadia Phuket. Lovely pool and facilities. The only thing is in a couple of places it is looking a bit tired (eg pool missing some tiles) when it has only been open 9months. However I would fully recommend it
Genuine Expedia guest review
Other trip Feb 27, 2014
Arabella
GB
4.0 / 5Excellent
"Beautiful newly built hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Lovely pool, gym and resturants (x2 in hotel). Room beautiful.
Genuine Expedia guest review
Other trip Feb 25, 2014
sabreena
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great service quality and high level eclectic guest mix over the Chinese New Year. Especially for the side cost it's true value for money without the usual rip offs (e.g. extensive breakfast buffet for just about 10 Euro). Nai Thon quite a nice and not so crowded beach.
Genuine Hotels.com guest review
12 night trip Jan 30, 2014
A Traveler
AS
5.0 / 5Outstanding
"Ultimate relaxation and great views."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
As you are driven up the slope towards the reception area you can feel the relaxation entering your body. The grand reception area with its views over the ocaen and a variety of chill out areas to sit and have a cocktail - perfetion. We stayed in room 3904 - it was secluded and very quiet - with a view of the ocean.
Genuine Hotels.com guest review
6 night romance trip Dec 26, 2013
Chris P
GB
5.0 / 5Outstanding
"Luxury Resort at beautiful beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
-nice staff -great breakfast buffet -great gym and pool facilities -can watch beautiful sunsets from terrace -cocktail happy hour everyday from 5-7pm
Genuine Expedia guest review
Other trip Dec 6, 2013
Caroline
HK
5.0 / 5Outstanding
"Fantastic getaway hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I booked a room at Pullman trying to scape from the crowds in other beaches in Phuket. I couldn't have chosen a better option! The Pullman Arcadia is a new hotel (they were actually still fixing a few things here and there) which makes you feel like using the facilities for the first time. The swimming pool is breathtaking. The view is fantastic. The staff is super friendly. The breakfast buffet is delicious! Naithon beach is all you need to have a great getaway from the day to day and enjoy a relaxed vacation.
Genuine Hotels.com guest review
2 night romance trip Nov 15, 2013
rjpv
SG
4.0 / 5Excellent
"Comfy bed"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Satisfied. Hardware is there however software needs to be improved (for example, guests should be greeted with cold drinks and towels by special attendants instead of receptionist). Waiters and waitress should be more attentive. despite the good quality of the food, Breakfast should be alternated instead of the same varieties everyday.
Genuine Hotels.com guest review
1 night trip Oct 18, 2013
A Traveler
AS
5.0 / 5Outstanding
"One of the best hotel in Phuket!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Best location 10-15 min drive from airport. Located on hilltop ( go for the ocean view deluxe room. U won't regret paying a little bit more for the premium view and space! ) and located next to Naithon Beach where u can chill out. Not so overly crowded as compared to Kata beach or famous/infamous Patong Beach where u will be constantly disturbed by street vendors and traffic noise. If u need good massage and food, there is in house massage spa and Italian restaurant. Room service is also affordable with authentic Thai food! Thumbs up for excellent service from the various staff ( from pick up at the airport, to the front desk reception checking in/out and the waiters in the restaurant. Buffet breakfast is good and acceptable. But it's the same variety. U may want to head out to somewhere else on 2nd day or 3rd day onwards Room condition in fresh mint and well maintained condition! Bathtub with ocean view too! Overall I will recommend to all my friends and users!
Genuine Expedia guest review
Other trip Oct 17, 2013
sean yin
SG
4.0 / 5Excellent
"Love at first sight, with a few buts."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Really love the property, just a few problems which we hope the management could resolve in time to come. Love the location, just 10mins from the airport, quiet & peaceful surroundings which is what we were looking for. Overall very comfortable & welcoming feel, modern and clean looking architecture & furnishing. In terms of room, got a Grand Ocean room which we thought would offer better view than Ocean room. We did like the room, very spacious & comfortable, but could only see a small part of Naithon beach. It turned out the Ocean room had the best unblock sea view! Quite misleading, since Ocean room is cheaper than Grand Ocean, should have saved the money for better view! The management ought to do something about it to avoid misunderstanding. Another problem is the condensation we encountered on the 2nd day. The air-con was turned off when housekeeping came and we went out. When we returned 4hrs later, the floor was soaking wet. Turned out that the room below our unit had air-con on full-blast, the difference in temperature between the 2 rooms caused condensation. After we turned on the air-con it was ok. This means we couldn't enjoy natural air if we want to, & the wet floor is quite hazardous. But still we like the resort very much. Stunning views from the pool, very friendly staff. We want to be back again, very much!
Genuine Hotels.com guest review
2 night romance trip Aug 30, 2013
Meg
SG
5.0 / 5Outstanding
"Far away from the crowd but near the airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
We picked this location as it was near the airport, which allowed us to get into and out of Phuket quickly over a short weekend. First, the upside. The hotel is about 15mins from the airport and quite new. There is a lovely view of the sea. The property is generally very lovely, esp at night with views over the bay. Service was generally top notch ... no complaints there... quite attentive. Breakfasts were good... food during meals were also reasonably priced and tasty. The pool was also very nice... but it could do with more shade. Very hot in the afternoons. The Spa is seriously EXPENSIVE. Our 1.5hr treatments cost more than the room. True, service was good... but this was a surprise given that the full spa wasn't open yet in July ... and we had to make do with rooms. I've visited spas all over SE Asia.... so you can believe me when I say its expensive! All in, it was a nice visit and I will visit again. Hopefully they will have sorted out these issues by that point.
Genuine Hotels.com guest review
2 night romance trip Jun 28, 2013
keltzar
SG
5.0 / 5Outstanding
"fantastic servies"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
attentive staff all around the hotel. Spacious room with a beautiful ocean view. I will definitely come back again .
Genuine Hotels.com guest review
2 night trip Jul 25, 2013
A Traveler
AS
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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