"Great hotel but far from everything"
The hotel was very nice. It had a good restaurant and a nice beach. The pool was very nice. The ocean view from the hotel room was beautiful. This hotel is far from the towns on Phuket so if you want to be close to a lot of stuff you would be better off with another hotel. It is not difficult to get to Phuket Town or Patong via taxi but it does take […] about 30-45 minutes. There is a van to Patong Beach from the hotel several times a day. This is a great place if you want some peace and quiet. Read moreGenuine Hotels.com guest review
"I have to sat this Hotel is a true 5 star"
In short I will be back a must stay WOWGenuine Hotels.com guest review
I bit far from town transportation was very expensive. I would stay again lovely views - Great Food nice quiet time :) I true 5 starGenuine Hotels.com guest review
"Luxurious, close to airport, memorable infinity po"
If you want to relax in a Zen environment, with attentive service, and close to the beach (without a long ride to south Phuket), here is your getaway. Gourmet Italian restaurant (burrata!) and typical over-the-top-quality Pullman luxe breakfast buffet - including mango, dragonfruit and tropical selections - enjoy! Plus, the infiinity pools are captivating […] for both swimming and for hanging out with live music at the bar or sunset. Only qualm is the distance and incline in walking to your room may be a nuisance for some, though there are mini-shuttles to cart you around. Read moreGenuine Hotels.com guest review
One of the best holidays we have had - would highly recommend it to anyone going to Phuket. For us the best part was being in Phuket but relatively removed from the madness of Phuket Town. The beach was lovely and quiet but there were enough really nice beach bars and restaurants to enjoy. If you want to get into town and explore the rest of the island […] it is of course possible by scooter, taxi, etc. Can't wait to go back. Read moreGenuine Hotels.com guest review
"Beautiful place allowing complete relaxation"
Stayed for 5 nights end of April - very good experience (tranquil place ideal for relaxation, nice view from the terrace, comfortable spacy room, welcoming staff both in the hotel sand spa, nice spa treatment).Genuine Expedia guest review
"Good but not for us"
This is a very modern hotel with 277 rooms. On this trip we stayed here and another more traditional Thai hotel. We simply like the Thai style more. We no longer felt like we were in Thailand. We understand many folks enjoy this style, but it's just not for us. The location didn't bother us as we knew we'd need to take taxis to get out and around. There's […] a taxi stand right down the driveway so that's simple. But walking around, down the main road was strangely depressing. The restaurants had a strange sadness and we didn't see folks having a good time. The beach is okay but not what we've seen in other areas of Thailand so it was disappointing but that has nothing to do with the hotel! The pools are nice at the hotel. And our day trip was to the Botanic Gardens - wow was that a great day trip! Beautiful! We will try Pullman in the city of Bangkok possibly, but for our island trips we'll stick to the traditional. Enjoy this place though - it's nice! Read moreGenuine Hotels.com guest review
"Close to airport"
Was double charged for nuts :( dispute the fact that I have emailed them on this. The restaurant staff referred to my "rich" as I'm From USA and this is neither polite nor profesional.Genuine Expedia guest review
We stayed at Pullman for 5 nights. On arrival, our airport transfer which we had paid and arranged for did not show as they had forgotten. We booked an ocean view room but was given a room that could barely see the ocean as significant vegetation blocked the view and the vegetation that blocks the view is swamp-like peppered with litter. The floor in […] the room is constantly damp, not sure why.. Also, we could see mould along the outer right groove of the basin. Only one swimming pool was open and we encountered power outages too. Clearly the hotel is not ready for opening yet. Read moreGenuine Expedia guest review
"5-Star score on the best beach in Phuket!"
Service from start to finish was extremely polished - welcome was performed in an open air lounge area; language skills of the staff were top-notch. Room was very well designed - with cool open-plan format - concealed panels close for a more traditional hotel room feel. Products by Roger&Gaillet (plus: sealed toothbrushes and toothpaste already in amenity […] kit). In-room Nespresso machine with 2 complimentary capsules. The breakfast was quite unreal in choice and quality - it had a large-hotel feel and comprised all the usual Continental, English/American and Asian choices. Multiple seating areas were great for small groups and families (we only saw older late-teens - there is a separate children's pool/area opening soon: located on the other side of the main building well away from the main pool :-) Hotel has recently opened - some amenities not quite completed (Spa and there are 1 or 2 small areas where the landscaping hasn't been completed - hence the '4' for 'condition': gorgeous otherwise!). Location: GREAT for airport: 15 mins. Situated at the end of NaiThon Beach with beach access from the pool via stairs - close to several local dining and watering holes, plus small massage studios, laundries, mopeds, etc. This large-ish hotel seems to fit in nicely without spoiling the village feel. Location: TERRIBLE for Patong - 45 mins drive: but why go there anyway?! (OK - fun for 1 night, maybe!) We truly consider Nai Thon the nicest beach in Phuket - we've tried 6 now. Read moreGenuine Hotels.com guest review
"A great Phuket Choice!"
The Hotel is still in soft opening and needs to resolve many details and services. However, It's a fine choice for a relaxed and restful visit, and let me enjoy Phuket without being swallowed by the intensity of most tourist places. I'd definitely stay here again.Genuine Hotels.com guest review
"Pullman Phuket is Perfection"
Fantastic, brand-spanking new hotel. Friendly staff. Lovely rooms. Good food and drinks. Gorgeous pool. Would book again in a heartbeat.Genuine Hotels.com guest review
Breathtaking seaviews and generous architecture has given our stay a beautyful experience and the urge to come again. The staff was well trained, very friendly and prepared to fulfill all our wishes and requests. Even not all restaurants were, due to the just recently opening of the hotel, running completely, all the offers in cafe, bar and restaurant […] were delicious. Starting with the pick-up from the airport by the hotel own limo, the welcomer just was giving us the feeling, that the hotel take care of an open minded and warm-hearted atmosphere, which was indeed continued in the hotel area. Read moreGenuine Expedia guest review
"First Class Hotel"
If you like to wind down, this is your hotel. Great Food, Best Breakfast. Ko at breakfast is the greatest. We paid for a Grand Ocean Room but asked to be downgraded to an Ocean Room as the views are so much better. Smaller room but who requires more than 46 m2. The transportation around the resort is so prompt, you 'phone they are there. The army has […] removed all the old restaurants from the beach and the streets are starting to look clean. The fact this resort has Western Managers makes it a good place to stay. I would like to see Brett the manager take some initiative and get 2 of his staff to clean the beach for an hour every morning. This is not his responsibility but the cost is so small and it would have made my holiday complete. Come on guys lets all clean up Thailand, I spent a few minutes each day. Read moreGenuine Hotels.com guest review
"It was perfect!"
Room was big, clean, new and spacious. We stayed in ocean view room. We hear the sound of waves in our balcony. Pool was breathtaking. Overlooking naithon beach. Breakfast buffet was sumptuous. I can't fault this hotel! Can't wait to go back!Genuine Hotels.com guest review
"Review of Pullman Phuket Arcadia Naithon Beach"
Overall, we had an enjoyable stay at the Pullman Phuket Arcadia Naithon Beach. Things that we liked - the rooms were of a good size and had a pleasant decor, wide selection of food for the buffet breakfast and wonderful view. Things that we did not like - there were small ants running around in our rooms (horror of horrors!) and the steep roads leading […] to the various facilities in the hotel. Read moreGenuine Hotels.com guest review
It was a perfect romantic getaway. The hotel staff was very attentive in arranging for an early check-in, seeing that our flight arrived early in the morning. The same attentiveness was present throughout and we were impressed when shower facilities were provided on our last day, as our flight departed late in the afternoon. Personal muay-thai session […] was enjoyable due to the professionalism and energy level of the coach. The hotel breakfast was of good quality and freshness, as well as food at the restaurants. The ocean view was fabulous from the hotel lobby, and the sunset lounge view was lovely too. Unfortunately the spa was fully booked towards the end of our stay. Read moreGenuine Hotels.com guest review
Pullman is luxury on the hill overlooking the beach. The beach king delux are worth the extra little money. All the services are excellent. Although if you are wanting lots of shops and tourists this is not the place. There are lots of massage spas cheap on the main beach road and great beach dining. Recommend to stay here and only 15min from airpo […] rt. Read moreGenuine Hotels.com guest review
"Excellent location, comfortable and large room!"
Booked the ocean view deluxe king room. It was so comfortable we extended one night stay! Food was delicious, staff service were excellent, room is spacious and clean, located near to the airport and naithon beach! Will definitely come back again!!Genuine Expedia guest review
"Great Location and beautiful hotel"
Service was excellent and hotel well maintained. Good breakfast too.!!Genuine Hotels.com guest review
"absolutely wonderful for a peaceful getaway"
Tucked away on the mountain ,yet only steps away to the beach. Splendid service, beautiful decor, stunning views. Buggy service quite prompt, meal reasonably priced (albeit lacking in choices of restaurants), and if ur lucky u can catch one of the free cocktails nights during happy hour.Genuine Hotels.com guest review
"Beautiful hotel close to Naithon Beach. Loved it"
Had an awesome time at the Pullman. Hotel staff and the room and restaurants were amazingGenuine Expedia guest review
"5* Hotel, 15min from airport"
Great stay at Pullman Arcadia Phuket. Lovely pool and facilities. The only thing is in a couple of places it is looking a bit tired (eg pool missing some tiles) when it has only been open 9months. However I would fully recommend itGenuine Expedia guest review
"Beautiful newly built hotel"
Lovely pool, gym and resturants (x2 in hotel). Room beautiful.Genuine Expedia guest review
"Ultimate relaxation and great views."
As you are driven up the slope towards the reception area you can feel the relaxation entering your body. The grand reception area with its views over the ocaen and a variety of chill out areas to sit and have a cocktail - perfetion. We stayed in room 3904 - it was secluded and very quiet - with a view of the ocean.Genuine Hotels.com guest review
"Luxury Resort at beautiful beach"
-nice staff -great breakfast buffet -great gym and pool facilities -can watch beautiful sunsets from terrace -cocktail happy hour everyday from 5-7pmGenuine Expedia guest review
"Fantastic getaway hotel"
I booked a room at Pullman trying to scape from the crowds in other beaches in Phuket. I couldn't have chosen a better option! The Pullman Arcadia is a new hotel (they were actually still fixing a few things here and there) which makes you feel like using the facilities for the first time. The swimming pool is breathtaking. The view is fantastic. The […] staff is super friendly. The breakfast buffet is delicious! Naithon beach is all you need to have a great getaway from the day to day and enjoy a relaxed vacation. Read moreGenuine Hotels.com guest review
"One of the best hotel in Phuket!"
Best location 10-15 min drive from airport. Located on hilltop ( go for the ocean view deluxe room. U won't regret paying a little bit more for the premium view and space! ) and located next to Naithon Beach where u can chill out. Not so overly crowded as compared to Kata beach or famous/infamous Patong Beach where u will be constantly disturbed by […] street vendors and traffic noise. If u need good massage and food, there is in house massage spa and Italian restaurant. Room service is also affordable with authentic Thai food! Thumbs up for excellent service from the various staff ( from pick up at the airport, to the front desk reception checking in/out and the waiters in the restaurant. Buffet breakfast is good and acceptable. But it's the same variety. U may want to head out to somewhere else on 2nd day or 3rd day onwards Room condition in fresh mint and well maintained condition! Bathtub with ocean view too! Overall I will recommend to all my friends and users! Read moreGenuine Expedia guest review
"Love at first sight, with a few buts."
Really love the property, just a few problems which we hope the management could resolve in time to come. Love the location, just 10mins from the airport, quiet & peaceful surroundings which is what we were looking for. Overall very comfortable & welcoming feel, modern and clean looking architecture & furnishing. In terms of room, got a Grand Ocean […] room which we thought would offer better view than Ocean room. We did like the room, very spacious & comfortable, but could only see a small part of Naithon beach. It turned out the Ocean room had the best unblock sea view! Quite misleading, since Ocean room is cheaper than Grand Ocean, should have saved the money for better view! The management ought to do something about it to avoid misunderstanding. Another problem is the condensation we encountered on the 2nd day. The air-con was turned off when housekeeping came and we went out. When we returned 4hrs later, the floor was soaking wet. Turned out that the room below our unit had air-con on full-blast, the difference in temperature between the 2 rooms caused condensation. After we turned on the air-con it was ok. This means we couldn't enjoy natural air if we want to, & the wet floor is quite hazardous. But still we like the resort very much. Stunning views from the pool, very friendly staff. We want to be back again, very much! Read moreGenuine Hotels.com guest review
"Far away from the crowd but near the airport"
We picked this location as it was near the airport, which allowed us to get into and out of Phuket quickly over a short weekend. First, the upside. The hotel is about 15mins from the airport and quite new. There is a lovely view of the sea. The property is generally very lovely, esp at night with views over the bay. Service was generally top notch […] ... no complaints there... quite attentive. Breakfasts were good... food during meals were also reasonably priced and tasty. The pool was also very nice... but it could do with more shade. Very hot in the afternoons. The Spa is seriously EXPENSIVE. Our 1.5hr treatments cost more than the room. True, service was good... but this was a surprise given that the full spa wasn't open yet in July ... and we had to make do with rooms. I've visited spas all over SE Asia.... so you can believe me when I say its expensive! All in, it was a nice visit and I will visit again. Hopefully they will have sorted out these issues by that point. Read moreGenuine Hotels.com guest review
"Great place to relax"
The hotel was in the soft-opening when we went. Nevertheless, it was a wonderful surprise. We booked the Grand Ocean View room and it's worth every cent. We received great attentive service, the best of Thai hospitality. One of the downside to this place is there is not much around the hotel. There are a couple of restaurants and a minimart that sells […] expensive stuffs. There is a beach nearby with great waves but rough sand and dirty in some places. The resort is pretty remote. Away from the hustle and bustle which we like. Patong is 45 mins away cost 2800 bath for a round-trip (but we managed to bargain to 2400, still expensive). The plus side is, it's only 15 mins from the airport. Read moreGenuine Hotels.com guest review
Despite still being in the opening phase that all hotels go through, the standards were delightful. The room was beautiful, comfortable and finished to a very high standard. Some touch-ups required in some places. The private infinity pool was stunning and very private with beautiful views down to the beach and offering great sunsets. Enjoy the happy […] hour drinks and cigars in the lounge. Even though the hotel is built on the side of a cliff the hotel provides Tuk Tuks to transport you to your room from either the lobby, or the beach and restaurants on the beach, which were amazing!! I never had to wait long for transport. The beach restaurants served great seafood and were very friendly. Read moreGenuine Expedia guest review
Overall, this hotel has it all. Great beach, pool, scenic location and great food! The C-Lounge is nothing short of spectacular as you look over the Andaman Sea sipping on your frosted bevies. Word of caution, don't have the Vicky Martini, unless you enjoy spicy drinks...and I mean spicy! The rooms or mini villas were amazing and very modern. Their […] morning buffet had an amazing selection of food. Please keep in mind that they are in their "soft" opening and things are not quite complete, but it didn't interfere with our stay there. Highly recommended and wish could of stayed there longer!! Read moreGenuine Hotels.com guest review
"Not quite 5 star!"
We were quite disappointed with our stay at this hotel. It has a five star rating and charges accordingly, but the standard is at most four star. There were so many problems, the list is too long to provide here. I will list a few that I think are the most important to anyone considering staying here. The hotel is built on the side of a cliff so to […] get to your room you must walk up very steep hills. The hotel provides a golf buggy/small vans to transport you to your room but they are never around when you need them and once we were offloaded by the driver half way up to our room. Skip the restaurants, the food is very ordinary with an expensive price tag. I ordered a thai meal thinking how can they get this wrong, the meal had no flavour at all. We dined on their seafood buffet which was very ordinary and they were not replacing food that had been eaten. So we left still feeling hungry. To be fair we were later reimbursed 50% of the price after complaining. My suggestion to the hotel manager is to go on a fact finding mission to see how hotels with a five star rating operate. One I would be happy to recommend is The Montage in Beverley Hill Los Angeles. Read moreGenuine Expedia guest review
"Relax and recharge"
Despite still being in the soft opening phase, this hotel was an absolute gem. The room was beautiful and finished to a very high standard. The swimming pool was stunning with beautiful views down to the beach below. At sundown we would enjoy the happy hour drinks in the lobby lounge and listen to the talented Patricia strumming away on her guitar. […] The only thing that we noticed had not been competed yet was some of the landscaping around the hotel grounds and the spa area-however they were offering spa treatments in your hotel room or by the pool/ beach instead. Read moreGenuine Expedia guest review
Breath-taking scenery...the hotel was located by the hillside with a beautiful view of the ocean. The hotel swimming pool is facing the sea and you can watch the sunset while bathing in the pool. The lay-out plan & the interior of the hotel is awesome. The hotel staff were pleasant and courteous, and their service is excellent. I only had 3 setback […] ie. it was so hot outside our room balcony coz there were no fan, the transportation charges to any destination in phuket is a bit steep & the hotel location is a bit far from the Patong town area. But I guess those who wants a quiet n peaceful place to relax & unwind, this is the place that you should go to. Read moreGenuine Expedia guest review
"Luxury stay in 5 star accommodation"
A beautiful hotel in a quiet, resort, with excellent views over the ocean. The beach is stunning. with easy access from the hotel.. The hotel design is exceptional to capture a luxurious,relaxing and romantic atmosphere. The infinity pool is amazing, as are the restaurant and bar settings. The breakfast is so good, and restaurant is very reasonably […] priced.. Highly recommended for a romantic getaway . There is still some building work going on but it does not impinge on the guests. There is not a lot to do in the area, need to get taxis to other parts of Pukhet.. Read moreGenuine Hotels.com guest review
"A wow experience even though unfinished!"
Brand new resort which was currently partly finished. Fronting to the sea the reception area, restaurants, swimming pool and two wings of hotel rooms were completed to a very high standard. At the back the building work goes on and will probably carry on for quite a few more months as the overall area is huge. It did not affect our stay though. Quite […] pricey for Thailand and their website promised 3 nights for 2 until end of March 2013 but we and others were unable to get this offer at all. That was quite frustrating. The breakfast offered was one of the best we ever had with dozens of offerings both eastern and western type. Free wifi in the room had to be renewed every 24 hours while we were there for 5 days. Steps to the beach advertised on their website are still not complete but free tuktuks offer to take you down and back whenever you wish. We often walked down and back each way for about 10 minutes. Location and finish is superb. Read moreGenuine Expedia guest review
"Good, clean and comfortable bed and good pillows"
It is new， good and leisure.Genuine Hotels.com guest review
매우 좋은호텔이네요.제일저렴한방한개 villa한개얻었어요.주로빌라에서모여서지내려고 제일 저렴한 방은 남자들자는용도, 빌라는 여자들 자는용도로 잡았어요. 특히 1룸 villa는시설이 독립적이고 방구조가 좋아요. 아침buffet는양식위주고 한식없이못사시는분은 밖으로나가야되니 조금힘들겠네요. 저녁seafood buffet는다양하게 나오네요. 점심은 양식으로때워야하니 컵라면준비해오세요. 로비에있는 넓은소파에서 여가수의 생음악듣고 밤바다보니 그동안회사일로인한 피로가풀려요. 수영장은 좀 작은데 그냥 놀기괜찮아요. 제 안사람이 villa는 더이상 좋은데 없을것 같대요. 한국사람이 적어서 조용한것좋아하는 신혼여행이나 가족여행으로는좋은 […] 것같네요. Read moreGenuine Hotels.com guest review
新しくて清潔感のある素敵なホテルでした。 キッズアクティビィティーも充実しており、子供も楽しめました。 ただ、ホテル周辺はほとんど何もありません。 ミニマートのようなお店（古い）とローカルレストランがホテルを出たところに一件。 ローシーズンだからか、ホテルからナイトンの街へ出ているバスを降りても、レストランが1.2件やっているくらいです。 ビーチは、波がとても高かったです。 ハイシーズンにまた来てみたいと思いました。Genuine Hotels.com guest review
1泊でしたが周りに何もないので困ってしまった。天気が悪くプールにも寒くて入れず、それならばとＳＰＡを予約しようとしたら満員。。。みんな考えることは同じなので仕方ないですが、ちょっと残念な滞在でした。 ただ施設は新しく、スタッフの対応もよかったです。Genuine Hotels.com guest review
員工服務態度令人滿意，早餐環境舒適，選擇豐富，生果及麵包種類繁多，特別喜愛每天可以自行調配多種咖啡(Nestcafe machine) 唯獨因家中有老人家有腳患，經常要等候接駁車，酒店內多斜坡，有些甚至斗峭超過45°，往往因候不到車而要步行，這點至為不滿。 房間沒有牙膏牙刷提供Genuine Hotels.com guest review
"Hotel classe pres de l'aeroport"
Hotel magnifique (surtout de nuit) pres de l'aeroport. Attention, la vue des chambres les moins cheres est pas terrible du tout, prendre au moins une Ocean view. Le taxi pour l'aeroport est bcp trop cher. La plage en contre bas est tres calmemais les fonds sont banals. Le resto de l'hotel est trop cher et il y a trop peu de resto sur la plage (5 ou […] 6) Read moreGenuine Hotels.com guest review
"Wat een prachtig hotel!!!"
Een geweldig resort. We hadden een huisje helemaal achterin het park maar de wegen zijn stijl en kregen gelukkig een oceanview kamer dichtbij het hoofdgebouw . Kamer ongelofelijk luxe , prachtig zwembad en ongelofelijk uitgebreid ontbijt . Strand makkelijk te bereiken . Geen strand voor kleine kinderen. Woeste branding stad puket ver wegGenuine Expedia guest review
Hôtel magnifiquement superGenuine Hotels.com guest review
"Schönes, modernes Hotel. Tolles Frühstück."
Das Hotel ist sehr schön, tolle Anlage, Service sehr freundlich. Leider ist die Umgebung nicht besonders schön.Genuine Expedia guest review
"다시는 가고 싶지 않은 호텔"
태교여행으로 반얀트리에서 4박을 하고 밤비행기를 타기위해 공항과 가까운 풀먼에서 반박을 하였습니다. 로비와 인피니트풀은 만족스러웠지만, 저희가 묵은 디럭스룸은 가파은 언덕 위에 있어 반드시 차로만 이동해야하는 불편함이 있었어요. 게다가 자동키가 작동되지 않아 2번이나 바꾸었지만 끝내 되지 않았고, 방을 나왔다가 잊은 물건을 가지러 다시 들어갈 수도 없고, 오지 않는 차를 부르러 전화를 할 수도 없는 상황에 리조트 언덕 길엔 지나가는 직원도 사람도 없이 고립되기도 했어요. 다행히 지나가는 차가 있어 문을 열어달라고 했지만 매우 불편하기 그지 없었고 프론트 직원들의 태도도 어이없게 Sorry 한마디..매우 불쾌했습니다. 체크인을 […] 하고 늦은 점심을 먹었는데 식당은 공사중으로 매우 소란스럽고 간단한 샌드위치도 40분이상 걸렸습니다. 터키샌드위치는 정말 이상하더군요. 호텔앞의 비치는 너무 더러워 들어갔다 다시 나올 수 밖애 없었어요. 다행히 인피니트풀이 너무 좋아 하루 종일 여기서 놀며 선셋을 보았습니다. 그러나 다시는 가고 싶지 않은 호텔이에요. Read moreGenuine Hotels.com guest review
"Lyxigt och mysigt"
Ett av de bästa hotellen jag bott på, och det bästa jag bott på i Thailand. Mycket bra service, trevlig personal. Fräscha och lyxiga rum med det lilla extra. Vi blev alla bjudna på drinkar i baren på torsdagskvällen tillsammans med hotellets ledning. Fantastisk utsikt. Det enda negativa är att det inte finns så mycket annat i närområdet. Finns dock […] en del enklare restauranger längs stranden. Read moreGenuine Hotels.com guest review
オーシャンビューとグランドオーシャンビューのお部屋に宿泊しました。 かなり快適に過ごせました。 年に３回は利用したいホテルです。 難点ですが、日本語が全く通じない点と 場所がパトンなどの中心地やオプショナルツアーの港と かなり離れている点です。 パトンまででタクシーで約５０分で往復１７００バーツ 港までで６０分から９０分です。 スタッフの方も感じが良く、施設もかなり良いので 全体的には自信を持ってお勧めです。Genuine Expedia guest review
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