Located in Santiago (Providencia), Heidelberg Haus is close to Sernatur, San Cristobal Hill, and Sculpture Park. Also nearby are Costanera Center and Los Leones Golf Club.
On weekdays guests are served a complimentary breakfast. In addition to a microwave in the lobby, Heidelberg Haus features tour assistance. Complimentary wireless and wired high-speed Internet access is available in public areas and an Internet point is located on site. For a surcharge, guests receive transportation including a shuttle from the hotel to the airport (available on request) and an area shuttle within 200 km. This is a smoke-free property. A total renovation of this property was completed in October 2011.
Rooms feature furnished lanais with city views. The 20 guestrooms at Heidelberg Haus include laptop-compatible safes and coffee/tea makers. Beds have down comforters, down blankets, and premium bedding. Complimentary wireless and wired high-speed Internet access is provided. 32-inch LCD televisions are equipped with satellite channels, free movie channels, and first-run movies. Bathrooms offer bathtubs or showers with hydromassage showerheads, and hair dryers. All units feature microwaves, refrigerators, and complimentary bottled water. Additional amenities include windows that open and blackout drapes/curtains. In addition, amenities available on request include irons/ironing boards and wake-up calls. Turndown service is offered nightly and housekeeping is available daily.