Very nice place. Staff was very pleasant and helpful. location was a short walk to the Subway and in a nice neighborhood.Genuine Hotels.com guest review
The hotel is a nice space with a separate living room from the bedroom. The bathroom is very small but the kitchenette was nice. The hotel and rooms are in good condition and they offer a nice simple breakfast. It is on a quite street and about 10 minute walk to the Metro and restaurants.Genuine Hotels.com guest review
"Nice litle apart hotel close to public transport"
Check in most hotels in Santiago is in the afternoon which can be a problem when you arrive like me at 9 AM at the hotel. Staff was very friendly and even offered me breakfast while promising to have the room ready by early afternoonGenuine Expedia guest review
The Heidelberg is everything we needed and wanted. The rooms are charming if modern and minimalistic. Everything is clean and comfortable. The staff are very courteous and helpful. There's always somebody at the front desk. They serve breakfasts (breads, yogurt, fruit, coffee, etc.) every day. I'll stay here next time I'm in Santiago, no question.Genuine Hotels.com guest review
"Feeling like being at home"
08/20/14 Edanielsun Santiago, Chile
A very cosy, quiet and relaxing place in the heart of Providencia. We got a very good sleep in a nice, secure and quiet neighbourhood. Staff is very friendly and helpful. The room was extremely clean. We loved the breakfast with fresh french baguette, croissant, fruits, cereals and everything you need to begin a good and relaxed day. Very good orange juice. 5-10 minutes away from metro, restaurants, metro station and good shopping malls. The area seems to be very safe to walk around. The apartments were very well equipped to cook our own food. The bathroom is a little small, but all that we really needed. The bed was very comfortable and we got a very good rest. Apartments are simple but very well designed. We felt like being at home and were very good received by Javier and Luciano. Highly recommendable!
"Very good all around place"
03/03/14 Mattdrums California
I had a 4th floor single. Very fresh room, much nicer than anticipated for the price. It had a living room, kitchenette, separate bedroom, and very small bathroom. There are larger rooms I believe. It was quiet & very pleasant during my stay. Note, there is no elevator or A/C. But wasn't a big deal to me & I stayed in the "summer." There was one staffer (from Bilbao) who was exceptional in his help & energy. He will make your stay a pleasant one. Area was very good, felt central, with a short walk to Los Leones Metro stop. Hotel is a little be tricky to find maybe, look for the fountain & circular drive.
"Wonderful apartment great location"
12/27/13 Saddlersbucks Telford, England
We stayed here for 4 nights. The apartments are located in a nice part of the city which is convenient for all tourist attractions. The staff are very friendly and helpful they booked excursions for us. You can also buy tickets for the tourist bus at reception the only downside is that they cannot be charged to your room they will only accept cash. Breakfast was good the pain au raisin was the best we have had anywhere in the world. The rooms are spacious and clean. We would stay here when visiting Santiago again
"Friendly, clean and nice!"
Very helpfull and friendly staff, and clean rooms with nice interior, and very comfy beds. It's located in a good neigbourhood with walking distance to restaurants, shops and dry cleaning. Value for money. I would recomend this to anyone!
11/23/13 Izabella B Porto Alegre, Rio Grande do Sul, Brazil
It was a pleasant experience stay at this apartment hotel. The staff was very good, especially Luciano. The room was clean, confortable, complete and perfect to stay for while. The neighborhood is very safe and quiet. And the location is very good. The only glitch is that it doesn't have an elevator! I recomended!!!
08/31/13 TomKLville Lambertville, New Jersey
The staff, especially Paula and Luciano, could not have been more hospitable, friendly, and helpful. (They also spoke excellent English.) The room was clean, spacious, and comfortable. The neighborhood is very safe and quiet, but within easy walking distance of the Los Leones metro stop and central Providencia.
06/07/13 Juanmarortizbermeo Santiago, Chile
It was an excelent stay at Heidelberg Haus in Santiago. Really clean, very good matress, excelent location, wifi access for free and over all, the people that were always aware of my necesities. The only esception is for the breakfst, guys you must to do something, but any way it was great!! 100% recomended.
"Cozy helpful quiet and safe"
06/03/13 Sharayu_Rao Los Angeles, California
I was recommended to stay at this apartment hotel and had an extremely pleasant experience. The staff is very helpful. English language can an issue but even then the staff goes out of their way to make your stay comfortable. Only glitch is that it does not have an elevator! The hotel is in a quiet and safe neighborhood with the metro line at a 10 min walking distance and bus stop at 2 min walking distance. Adding to the experience is the spectacular view of the Andes from your room! I highly recommend it for a quiet, longer stay in Santiago.
"Great place to stay in Santiago"
03/17/13 Alywaysplanningatrip New York City, New York
Heidelberg Haus is perfect if you look for a centrally located, reasonable and quiet place to stay in Santiago. The efficiency apartments are clean, bright and have an uncomplicated contemporary look. WiFi is excellent--each unit has its own router. The leafy neighborhood is so quiet that you can sleep with the windows open, hardly a given in most Latin American cities. The Los Leones metro stop is a pleasant 10-minute walk away, and from there it is just a few stops west if you want to visit the old city center and the Bellavista neighborhood, and just a few stops west to check out the fancier, high-rise dominated neighborhood of Las Condes. Heidelberg Haus is basically in the middle of all of it. Taxi rides to any of these areas are also reasonable, about US$ 6.00. Those looking for perfection might take issue with the small bathrooms, low ceilings in the basement breakfast room (not as dingy as it sounds because of skylights but taller people need to watch their heads!), and basic, continental breakfast. Still, for the price we paid--less than half than what you pay for the average boutique hotel--we couldn't have been happier with our little one-bedroom apartment home away from home.
"Very pleasant stay"
03/07/13 SRhodes87 Plymouth, New Hampshire
I can highly recommend this hotel. Very quiet location. Off the main st. Staff was extremely helpful. 24 hr reception. Room was bright and airy with large windows. Good selection of restaurants within a 20 minute walk.
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