The room is nothing as it said showed in the pictures, it was smaller. Bed sheets were dirty and you MUST know spanish to speak to the reps of the hotel. My trip was scheduled for 6 days however i had to leave within the first 2 days of my arrival. They made me pay for the entire booking and i couldn't even get the days back if i were to come at a different […] date. My overall opinion.. Unfortunately it was not good at all.. everything is overpriced! Read moreGenuine Hotels.com guest review
This is a personally run business by a few individuals. The system is unorganized. The phone number listed is unreachable amd there is nobody at the reception desk. If you need anything you must go to the apartment of the manager, which may or may not be there. There was only one towel provided (hand towel). Many of the glasses in the apartment were […] dirty as well. As far as payment- they only accept cash and dont give you an invoice or receipt for your payment. Despite a lack of organization, the apartment was very nice and comfortable. The apartment had a great view of the city and the apartment was a good place to have people over or fix dinner (full kitchen). Read moreGenuine Expedia guest review
Fully furnished (kitchen has everything) (iron/ironing board, etc) apartment 24th floor (what a view of city!) 24 hour security desk, lobby, laundry machines-cheap. Grocery stores, restaurants close, downtown walking distance. Only drawback, temporary parking free to drop off/pu luggage, otherwise parking available a few blocks away for charge.Genuine Hotels.com guest review
"good location,fantastic views"
Apartment was on high floor with great views over Santiago through full height windows. Clean and furnished in black with lots of glass and chrome,so it felt very bright and airy. Had to ask for pillows but they were immediately forthcoming. The main problem which let the apartment down, was the kitchen. There was a lack of basic cutlery and crockery […] which made any cooking difficult and then we found that the oven did not work. Paula, who was overseeing the apartment was extremely helpful and friendly,but couldn't get the oven working! A little more work on equipping the kitchen and this would be a great base in Santiago. Read moreGenuine Hotels.com guest review
"Good location, reasonably priced"
I stayed here for five nights as part of a three month trip around South America; I wanted to stay in an apartment instead of a hotel or hostel so I could indulge in little home comforts like having a fridge to keep cold drinks in and being able to do basic cookery like hard-boiling a few eggs. The building as a whole is in good if not dazzling condition, […] and the location a block and a half from Plaza de Armas is great. The flat was in good decorative order and was fairly comfortable, although it could get a little hot late afternoon when the sun shone directly in, even with the blinds down. However, I left the balcony doors open and it was generally OK. I turned up at about 10am and was allowed to check in early, despite the advertised 3pm check in time. I see there are several different companies offering apartments in the exact same block on expedia; I picked this one as they specifically mentioned the apartments having balconies. The first apartment I was shown didn't have one, but I asked and they gave me one with a balcony. If you were to book at peak time you might be out of luck, so if this matters to you it's probably worth being explicit when booking. Staff came round to deliver new towels every day about midday. The one thing I missed compared to a hotel was having the bed sheets changed; no one offered me any sheets or changed them, although to be scrupulously fair I didn't ask either (and at home I only change them weekly anyway). Read moreGenuine Expedia guest review
"Poor Management No English"
This is not really a hotel, but apartments that are run by various independent "hoteliers." We arrived very late into the country and there was no one from the company to help us check-in. There are 2 young girls who do not speak a word of English. Check in was a nightmare and we walked into a suite that was not prepared for us despite having a confirmed […] booking. There was no toilet paper and no a single towel. They provided those later on once they figured out we needed such basics. Read moreGenuine Expedia guest review
Séjour sans problème particulierGenuine Hotels.com guest review
"APARTAMENTO SUJO. MUDANÇA DE LOCAL SEM EXPLICAÇÃO."
FIQUEI MUITO INSATISFEITO. AO CHEGAR FICAMOS AGUARDANDO MAIS DE 1,5 HORAS POIS NÃO TINHAM APARTAMENTO NO PRÉDIO QUE ESCOLHI. DEPOIS DE LONGA ESPERA FUI LEVADO A UM APARTAMENTO EM UM PRÉDIO SEM QUALQUER SERVIÇO DE APOIO, ONDE FIQUEI SEM TER COM QUEM ME COMUNICAR. O APARTAMENTO ESTAVA SUJO, AS TOALHAS DE BANHO TINHAM MAL CHEIRO (E NÃO FORAM TROCADAS DURANTE […] A ESTADIA). NEM O TELEFONE PARA LIGAR PARA UMA PESSOA DA ADM. DA APARTMENTS-CL PUDE USAR NA RECEPÇÃO DO PRÉDIO. AO SAIR FIQUEI SABENDO QUE HOUVE OVER BOOK E QUE NÓS "AINDA DEMOS SORTE POIS TEVE GENTE QUE NÃO CONSEGUIU SE HOSPEDAR, MESMO COM RESERVA FEITA". DESACONSELHO ESTE SERVIÇO DE HOSPEDAGEM. Read moreGenuine Hotels.com guest review
"No es part hotel y no responden telefono"
El lugar fisico es bueno sin embargo no es un part hotel ya que no lo conocen en conserjeria y las personas bo contestan el celular cuando uno llama. Espere mas de una hora para saber que pasaba pensando que era una estafa. Pd no tienen redcompraGenuine Hotels.com guest review
"Bem localizado e com bom atendimento."
O apartamento é simples mas completo, atendendo as necessidades de quem quer ficar em Santiago em um lugar bem localizado pagando um preço bom. Tem tudo bem perto: mercadinhos ( um literalmente ao lado e o outro em frente), restaurantes, casas de câmbio, farmácias, metrô, teatro e todo o tipo de comércio, incluindo grandes magazines chilenos. Se quiser […] dá para cozinhar algo simples e preparar o café da manhã. A água é bem quente (importante em julho), e o atendimento da Paula é ótimo, além dos porteiros 24h. Passei 8 dias agradáveis nesse apartamento. Ótimo lugar para quem não tem frescura. Read moreGenuine Expedia guest review
Es apartamento, no hotel. No hay servicios. Pero la duena me dejo bastante tojallas, etc por la semana. La vista es super, y el ubicacion muy central. Hay dos supermarcados al lado y de restaurantes varios. Se puede caminar al Metro linea rojo y verde, y con caminar 10 minutos estas en Patronato o Bella Vista.Genuine Hotels.com guest review
Só tenho elogios a fazer ao ApartmentsCL. A localização é muito boa, o apart fica a dois quarteirões da Plaza de Armas e, consequentemente, da estação de metrô com o mesmo nome. Com isso é possível ir a qualquer ponto da cidade. O apart é próximo (dá para ir andando tranquilamente) ao Museu de Belas Artes, Mercado Central, Casa de La Moneda, e todos […] os demais pontos turísticos da cidade. É possível ir ao Patio Bella Vista a pé em 10min ou de táxi pagando de 1mil a 2 mil pesos (isso se você não pegar um taxista pilantra). Lembrando que colado ao Patio Bella Vista tem o restaurante Como Água para Chocolate. Também é possível ir a La Chascona (Casa de Pablo Neruda) e ao Funicular andando. Outro coisa que gostaria de destacar foi a receptividade e presteza da responsável pelo apartamento no atendimento a eventuais dúvidas e contratempos que aconteceram. Read moreGenuine Hotels.com guest review
"Ótima localização! Perto de tudo!"
Somente a limpeza deixou um pouco a desejar! Mais compensa pelo restante incluindo, localidade, vista da cidade, quarto e sala muitos confortaveis, internet e demais itens como aparelho de som, tv a cabo...Ótima escolha por custo/benefício.Genuine Hotels.com guest review
EXCELENTE!! gracias Francisca y Jessica por todoGenuine Hotels.com guest review
exelenteGenuine Hotels.com guest review
"muy lejos del cerro valle nevado y una zona fea"
el departamento impecable, la vista inigualable, la atención fué excelente, la persona que nos atendió fué increíble su trato y su predisposición. El depto muy cómodo y muy lindo, no sabíamos que estabamos en una zona centríca y eso no nos gustó, no se puede estacionar en ningún lugar salvo pagando y quedaba muy muy lejos del cerro valle nevado que […] era nuestro destino diario. Mas de 2 horas de ida y lo mismo de vuelta cada día para ir al cerro. Reitero la atención y el departamento fueron excelentes. La zona es bastante fea, muy céntrica y un poco peligrosa. Muy difícil para usar automovil. Read moreGenuine Hotels.com guest review
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