One of the best hotels I ever stayed. Excellent service, friendly staff.Genuine Expedia guest review
A unique property with personalized 'butler service' made a nice touch. The room was lovely and furnished luxuriously about 10 minutes walk from the old town. The only complaint is that because of the casino, the whole hotel had the scent of smoke, including the non smoking rooms. If you're sensitive to smoke, be warned.Genuine Hotels.com guest review
"Amazing location and beautiful hotel"
The hotel's location, ambience and rooms were stellar. Breakfast was plentiful and tasty with views of the sea from the dining room/outdoor terrace. Room was made up twice daily (which we weren't used to, but ended up very useful when trapsing in sand from the beach and showering during the late afternoon only to find fresh towels and a clean room again […] after returning in the later evening). Only thing to say on the negative side is that hotel staff were rarely present at reception, but, when present were quite friendly, though, not very knowledgeable about tourist options. This wasn't a big deal, though, since everything was set for us in the hotel with no troubles and any tourist info we needed we got from close information kiosks at Mandraki and generally on the Internet. Although we arrived not knowing that the hotel was adjoined in the same building with the (one and only) Rhodes casino (and would have actually deterred us from choosing this hotel since we are not gamblers our experience with casinos are as loud and smoky environments), the caino was completely unnoticeable in all ways - to our great relief. We would and hopefully will come back to this hotel. Read moreGenuine Hotels.com guest review
"Excellent hotel with luxurious rooms."
An excellent hotel for our recent visit to Rhodes Town.Location was perfect with good pool area luxury sunbeds sexy music and a beach next door. Price for food and drinks around the hotel was reasonable for the standard of hotel and service. The breakfast arrangement however was a little disappointing.Genuine Expedia guest review
"Comfort in Superb Location"
Excellent location. Spotlessly clean. Very large comfortable room. Excellent pool-side service. Disappointed at limited range of breakfast, continental and only 'hot' food eggs, would expect much, much more from a 5 star hot. No hotel information in the room or in Reception and no Rhodes information. It seems the Reception staff double between the adjoining […] Casino and the hotel, the Casino taking priority ie Reception seldom manned. Read moreGenuine Expedia guest review
"Great all round hotel."
A lovely hotel set in a superb location for all your local needs.Genuine Expedia guest review
"Perfect location within Rhodes"
From arrival at the hotel, everything was superb. The Junior Suite we had was beautiful, spacious, clean and the bathroom was unbelievable. All of the staff were very polite and helpful. Breakfast buffet had a wonderful choice of fresh items everyday. Garden Restaurant was a lovely place to relax in the evenings for a drink and also very good value […] and high standard to eat. Only negative we found in the whole hotel was the attached Aqua pool facility, it was part of the hotel but from midday it was impossible to use as a guest due to the extremely loud music and non guests taking all of the beds. Overall I would recommend the hotel for anyone to stay whilst in Rhodes (also easy access to Old Town and Marina) but do not expect to be able to use swimming pool. Many thanks to all of the staff for making our holiday a most extremely enjoyable experience. Read moreGenuine Expedia guest review
Lovely huge rooms that are frequently tidied, a huge jacuzzi, separate bathroom and great air conditioning. The beds were very comfy and the food at the bar (or delivered free to your room by the butler) was very tasty indeed - cocktails at the bar were also very nice as well. Breakfast is continental style, so nothing cooked apart from eggs but it […] was tasty and filled us up for the morning, not to mention the wonderful view out past the bar to the sea. Complimentary towels for the beach or pool if you ask, as well as free access to the casino if you like that sort of thing. Complimentary bottle of champaign when we arrived (we were on honeymoon) Staff were always friendly, polite and very helpful. Wonderful hotel, probably one of the best I've ever stayed at - was very sad to leave! Read moreGenuine Expedia guest review
"Great hotel for couples and groups"
We have just returned from a wonderful 10 days stay at this hotel. Probably the best we have every stayed in. It is a lovely building, our accommodation was spotless and serviced twice a day. The staff were courteous and very obliging. My husband is a coeliac requiring a special diet . I advised the hotel of this before arrival and there was no problem […] with special provision being made for him. I would not hesitate in recommending this hotel to anyone and very much look forward to returning. Read moreGenuine Expedia guest review
The hotel is perfectly situated being on Elli Beach probably the best beach in Rhodes Town and within walking distance of both the Old Town and New Town. We travelled very early in the season in early April so not all the facilities were open yet - the pool does not open until mid-May, nor was there an open bar, (although we could use the one in the […] Casino) otherwise I would very happily have given the hotel top marks across the board. The rooms were immaculately clean, serviced twice daily, a butler was on hand 24/7 to look after any requirements and I can only say the reception and other staff went overboard to welcome and look after us and make the stay enjoyable. Thoroughly recommended! Read moreGenuine Hotels.com guest review
Amazing! Great staff, very clean (2 or 3 times a day). Nice architecture close to everything, no need for transportation around Rhodes Town, just walked. Transfer from and to the airport free if you arrange it in advance. Highly recommendable for couples.Genuine Expedia guest review
Excellent. I would revisit time and time again. We came here when we checked out of the hotel we were supposed to be staying at in Ixia which was not up to standard. Despite the grandeur of the place, the staff were extremely friendly, the rooms serviced at least twice a day and we were given free access to the Casino. The breakfast was one of the nicest […] I have ever tasted. Read moreGenuine Expedia guest review
"A brilliant hotel"
Quite frankly the best hotel I have ever stayed in. Very characterful, classy, yet all obvious mod cons were there. Staff were fantastically helpful. It's location was great. I would go back in a flash.Genuine Expedia guest review
качество обслуживания далеко до 5-звездного отеля , вовремя не убирают номер , минибар за 7 дней один раз пополнили водойGenuine Hotels.com guest review
"sehr gutes Hotel für Paare"
gute Lage, zentral und doch am Strand, (meist Kiesstrand), unauffälliges Personal (**), keine Animation (***), sehr gute PoollandschaftGenuine Expedia guest review
Hotel praticamente sulla spiaggia e vicinissimo sia alla città medievale che moderna, estremamente confortevole da ogni punto di vista e senza dubbio classificabile come extra lusso.Genuine Expedia guest review
02/15/14 Fanny Z Tel Aviv, Israel
I returned from a vacation in this special hotel and have only good words to praise him and all his wonderful staff and I particularly want to commend the charming Meital . This is a Design Hotel and the room I got was a large luxurious handicapped room as it should be in every hotel. The room was very clean and all the hotel zone. The hotel staff was excellent and helped with everything. Its location close to anywhere on the island, including the old town and the new town and the beach is just near the hotel. For me to come back to Rhodes is to return to this wonderful and special hotel and meet again with his wonderful staff. I highly recommend this hotel for those who want a special vacation!
01/19/14 touristas97 Athens, Greece
An extraordinary hote, located at a perfect spot, only a few minutes walk away from the commercial streets of Rodos city centre. The while building is impressive with a "royal" touch and feeling. The butler service is exceptional and so is the service at the hotel front desk. Inside the hotel there is a fully operating casino, so you can combine business and pleasure in a more "lucky" style. The only negative aspect of the whole complex was the breakfast buffet. It was of lower value than what we expected.
12/27/13 Alonshoshihadar Degania a
We have been here in the winter. The atmosphere was cleric. Had a great relaxing trip in rodos thank to this hotel. The location is excellent. Walking distant to the amazing old city passing the harbor or the nice shops of the new city. The hotel is just at the beach, no road to cross. The room we have visited is amazingly arranged with all the facility and even mor.
"Amazing location and beautiful hotel"
10/05/13 Dave Z Jerusalem, Israel
The hotel's location, ambience and rooms were stellar. Breakfast was plentiful and tasty with views of the sea from the dining room/outdoor terrace. Room was made up twice daily (which we weren't used to, but ended up very useful when trapsing in sand from the beach and showering during the late afternoon only to find fresh towels and a clean room again after returning in the later evening). Only thing to say on the negative side is that hotel staff were rarely present at reception, but, when present were quite friendly, though, not very knowledgeable about tourist options. This wasn't a big deal, though, since everything was set for us in the hotel with no troubles and any tourist info we needed we got from close information kiosks at Mandraki and generally on the Internet. Although we arrived not knowing that the hotel was adjoined in the same building with the (one and only) Rhodes casino (and would have actually deterred us from choosing this hotel since we are not gamblers and our experience with casinos are as loud and smoky environments), the caino was completely unnoticeable in all ways - to our great relief. We would and hopefully will come back to this hotel.
10/02/13 MCEAAthens ATHENS
It is a beautiful historical building, perfectly located in Rhodes town, just on the beach. I liked the high ceilings and the classical decor in the room and the common areas. In the room, there were fresh flowers, full mini bar, dvd player, Bulgari toiletries, natural sponge, a perfect quality bathrobe and all amenities I would expect from a luxury property. Butter service and turndown service were very efficient. Gardens and pool area were perfect to spend your day in the summer, although the music was too loud for me. The only negative point was that the hotel shared the same staff with the casino, and most of the day there was nobody in the reception area of the hotel because they were at the casino. By the way, some of the casino security staff were very rude and they should mind their attitude towards the hotel guests...
07/14/13 ruthledger_13 Perth, Australia
We spent 5 nights at this hotel in May 2013 on a 2 month trip through the Greek Islands. It is a magnificent property, gorgeous old art deco building beautifully "done up" and perfectly positioned to the "old town" and restaurants. Unfortunately,service rather let it down. Perhaps it was off season, but no welcome drinks, carry your own bags (up stairs to boot), an unmanned reception desk for much of the time (we were referred to the Casino and the staff there were distinctly rude ), a very basic breakfast, a running toilet one night and the so called butler never made an appearance. Not exactly five star! This was meant to be a "highlight" stay but turned out to be the worst stay we had. Definitely not a good ambassador for Greek hospitality - which we experience in lavish quantities at properties a quarter of the price!
"Generally spot on"
07/04/13 Nick B Chepstow, United Kingdom
This hotel has a huge amount going for it, although there are one or two slightly rough edges. The location is fantastic, and it is a ten minute walk along the sea front to the Old Town. This walk is beautiful with amazing old structures (but be prepared to walk away from beggars who start with the question "where are you from?"). Alternatively, you can take one of the roads through the new town (e.g. Amerikis) taking you past shops and restaurants. There are a large number of restaurants around the casino, serving a range of Greek and Italian cuisine. You get much better value for money here than closer to or inside the Old Town. The hotel itself is very nice, only 30 rooms and our standard room was decorated to a very good standard. Although there is a smell of smoke in the communal areas, there is none in the bedroom. The air conditioning is quiet and efficient. Tea and coffee was delivered free by the butler and you can borrow DVDs from him as well. The hotel gym is fairly well equipped, and the butler needs about half an hours notice and will meet you with the key. The downsides were the lack of courtesy on arrival...we were given our room key and that was that. We had to ask all the usual questions...where are the rooms, what are the facilities at the hotel etc. There was some renovation work ongoing, and unfortunately it commenced at 8am and the staff thought I wanted to use the gym when I phoned to ask them to postpone the work for an hour. Finally, there was frequently some noise in the corridors around 10pm-11pm. I think this was a mixture of hotel staff and guests. The very late check out on the final day convinced me that the hotel deserves 5 rather than 4 stars but there is definitely some room for improvement in some elements of customer service.
"Great hotel & location"
06/24/13 Emmagloucestershire Great Malvern, United Kingdom
We have just returned from a 2 week stay at this hotel, the junior suite we occupied was of a very high standard. The bed was huge & very comfortable, butler service is complimentary & the rooms are superbly clean, with at least 2 changes of towels daily. Room service was good with food delivered as it would be in the restaurant, a table with all the settings laid. Our room overlooked the sea & the view was lovely. We had fruit & roses in the room & the staff were very friendly & professional. Breakfast was a buffet with fruit, cereal, poached or scrambled eggs or omelettes cooked to order, there were also pastries, salad, cheeses & cold meats. We were more than happy with the options & ate out each evening. This hotel is a city hotel as opposed to the usual touristy types in resorts, so there is not the usual info available on local attractions, events or excursions etc. If you are wanting a base in Rhodes town to explore the old town & visit shops, the harbour & have access to a beach, this hotel is a great choice. The only issue we had, was that the lovely pool was next to the aqua bar which played very,very loud music all day! If you are looking for quiet relaxation or reading a book by the pool then this is probably not the best place. If you don't mind the noise, there are places saved for hotel residents, as it gets very busy with anyone using the pool bar from the public beach. The Aqua bar itself is very good, the food is excellent & if resident, they will do you a take away meal for the beach. The outdoor garden restaurant is also very good. Service & food was better than anything in the old town & not much different in price. Live entertainment in the evening was good quality & pleasant, sitting having a cocktail or coffee was a good end to the evening, even if you did not want a meal. Elli beach which fronts the hotel is very busy, the sea is clear & fairly calm, take footwear as the beach is pebbles & stones. The best sunbeds were in front of the Ronda restaurant, they were the same price & had pillows. The Ronda staff also supply drinks & really varied tasty food or drinks to order. We would certainly recommend this hotel as a place to stay in Rhodes.
06/16/13 MrRobinL Saltaire, null, United Kingdom
Lovely huge rooms that are frequently tidied, a huge jacuzzi, separate bathroom and great air conditioning. The beds were very comfy and the food at the bar (or delivered free to your room by the butler) was very tasty indeed - cocktails at the bar were also very nice as well. Breakfast is continental style, so nothing cooked apart from eggs but it was tasty and filled us up for the morning, not to mention the wonderful view out past the bar to the sea. Complimentary towels for the beach or pool if you ask, as well as free access to the casino if you like that sort of thing. Complimentary bottle of champaign when we arrived (we were on honeymoon) Staff were always friendly, polite and very helpful. Wonderful hotel, probably one of the best I've ever stayed at - was very sad to leave!
"A beautiful honeymoon"
06/15/13 Jennifer L Bradford, United Kingdom
We stayed at the Grande Albergo delle Rose for our honeymoon, at the beginning of June 2013. We were treated wonderfully and the service was very good. They upgraded our room and we arrived to champagne and flowers, a lovely thing for them to do for our honeymoon. The staff were friendly and helpful. Breakfast was a continental breakfast, buffet style, but they always asked us if we wanted them to cook us anything or provide any drinks that were not on the buffet. The butler service is brilliant, they really can't do enough for you, we felt spoilt. One night we had food and cocktails brought to us in our room from the garden cafe downstairs, it cost nothing more than going down to the cafe. The cafe and restaurant prices were similar to the restaurant prices we encountered elsewhere in Rhodes, they were not the hiked up prices that you may expect from a 5 star hotel. A wonderful place to stay. The rooms and clean and beautiful, the atmosphere timeless and luxurious.
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