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Hard Rock Hotel Cancun All Inclusive, Cancun

Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, QROO, 77500, Mexico, ‏‎800-491-6126
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Luxury all-inclusive seaside resort in Cancun's Hotel Zone

Minutes from Aquaworld

Overlooking the Caribbean Sea in Cancun's Hotel Zone, the All Inclusive Hard Rock Hotel Cancun is on a white-sand beach filled with sun loungers and access to watersports. With a 12-minute walk you can have an underwater experience in a mini-submarine at Aquaworld.

High-end shopping, golf

Shopping lies a 4-minute drive away at both the open-air, canal-lined La Isla Shopping Village, and the high-end boutique mall Luxury Avenue - think Cartier and Burberry. You can tee off on a Jack Nicklaus-designed course with a 20-minute drive to the Riviera Cancun Golf Club.

3 pools, 6 restaurants

Cooling off is easy at 3 outdoor pools, featuring swim-up bars and ocean views, and you can follow up with a decadent spa treatment. Dining choices are dizzying with 7 restaurants, including Asian fare at Zen and Italian at Ciao, and you can order drinks from 6 different bars.

Balcony and free WiFi

With bright decor and rock-and-roll style, the air-conditioned guestrooms feature balconies, flat-screen TVs, and free WiFi. After a soak in a jetted tub, you can enjoy a nightcap from the liquor dispenser before turning in on Sleep Like a Rock® bedding.
Excellent4.1 / 5
  • Food and hotel grounds, room, and staff excellent. Beach furniture might need a upgrade -…Jan 10, 2015
  • Hotel & layout of the pools/beach area is superb!! Very, very disappointed that the hotel…Jan 5, 2015
See all 177 Hotels.com reviews
From 3,582 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $464
  • Deluxe Diamond king bed, ocean view
  • Deluxe Gold two double beds, lagoon view
  • Deluxe Family, lagoon view
  • Deluxe Platinum king bed, ocean view
  • Deluxe Gold king bed, Lagoon view
  • Rock Suite Platinum, ocean view
  • Deluxe Room
  • Deluxe Platinum, two double beds, ocean view

At a glance

Key facts

Hotel size

  • This hotel has 571 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking (limited)

Other information

  • Smoke-free property
  • All-inclusive (taxes and gratuities included)

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Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free breakfast daily
  • 6 restaurants
  • 6 bars/lounges
  • Restaurant
  • Swim-up bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Swim-up bar
  • Fitness facilities
  • Spa services on site
  • Golf lessons available nearby
  • Golfing nearby
  • Beach towels
  • Pool sun loungers
  • Beach/pool umbrellas
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 16408
  • Conference space size (meters) - 1477
  • Conference center
  • Computer station
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in lobby

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private spa tub
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Water fitness

Kids' club
  • Supervised activities for children between 4 and 12 years old
  • Open from 8:30 AM until 9 PM

Dining

The Market - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Frida - This restaurant specializes in Mexican cuisine and serves lunch and dinner.

Ciao - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Zen - This restaurant specializes in Asian cuisine and serves dinner only.

Ipanema - This restaurant specializes in Brazilian cuisine and serves dinner only.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Hard Rock Hotel Cancun All Inclusive, Cancun’s small print

Also known as

  • Hard Rock Hotel Cancun Reviews
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  • Hard Rock Hotel Cancun All Inclusive
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Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hard Rock Hotel Cancun All Inclusive, Cancun

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