"extremely misleading. wouldn't book here again."
The Good -The hotel boasts a gorgeous infinity pool that overlooks a cliff. Spectacular views and a well-maintained pool -The rooms are clean, spacious and well-maintained -The restaurant has great food, although the portion sizes are tragic, at best The Bad -The elevator does not work, which makes hauling your luggage up and down six flights of stairs […] a challenge. -The property isn't walkable and you need 200 bat to travel anywhere, unless you opt for the sporadic shuttle service, which holds only four people at a time and requires an advance reservation -While it's understandable that I'd experience language barriers locally, the fact that English was a challenge with everyone made everything difficult -The restaurant menu is extremely limited and many of the dishes aren't always available. When I ordered a chicken and fries, I received a TINY (2oz) piece of thin chicken with 6 fries. Ordering was an extreme challenge and on four separate occasions, they forgot parts of our order. Additionally, we were told that the restaurant closes at 11 and the last order would be taken at 10pm -- that is not the case. -Internet service is extremely slow and sporadic. Most evenings I didn't have WIFI and you have to consistently re-insert your username and password -The spa services are inferior compared to those in town. My deep-cleaning facial was essentially 50 minutes of someone washing my face. -The free mini bar consists of soda, water and 2 apples Read moreGenuine Hotels.com guest review
Really love the hotel and like very much to stay there againGenuine Hotels.com guest review
"Good for couples"
Beautiful looking hotel, impressive view with a nice rooftop pool and rooms were very nice. Rooms are fantastic if you're traveling with a significant other but may be awkward amongst friends, etc. Service was pretty average and the location is a bit off the beaten path (Kata beach). Could be perfect for a more quiet, intimate experience as Patong beach […] can be overwhelming and a tourist trap. However many activities and excursions seem to be closer to Patong as well. I would definitely recommend to couples Read moreGenuine Hotels.com guest review
This hotel is the best hotel I stayed in, in Thailand and I stayed in 4 different ones. Amazing!Genuine Expedia guest review
Had a wonderful time. Lot of activities was a single boring day.Genuine Expedia guest review
"Great Hotel for Price, but hard to come/go"
This hotel was great. The bed was actually two full size beds pushed together - I've never slept on a bed so big! The room was clean and well furnished. The shower was great. One thing they don't tell you is that the hotel is located down the side of a cliff, which requires you to access your room via an inclined elevator. If your room is near the bottom, […] as ours was, it can literally take 10 minutes to get from your room to reception. No running back to the room 'real quick' if you forgot something. To hotel is located on the top of a hill, walking down to town is fine, but a taxi ride back up will run you 300Baht or $9 just to go a short distance. If you want to go to Patong Beach, it's 500Baht each way ($15). If you can afford something as nice at sea level, take it. Read moreGenuine Hotels.com guest review
"Great beautiful hotel!"
The hotel is located in a very beautiful part of Kata Beach. The views are gorgeous. We got an Ozone Hall room, and we still had a great view of both the mountains and the ocean. The staff were friendly from the reception to the restaurant, and the service was great! The hotel elevator was recently completed also, and it's a glass elevator with an a […] great view of scenery. I would highly recommend the hotel. The breakfast was great, and the design of the hotel is fabulous. We would definitely come back here again! It's also away from the craziness of Patong, but it's close enough to take a taxi. Read moreGenuine Hotels.com guest review
"Great hotel - lousy key policy"
It was great except they only give you one key and it's needed to run the a/c and lights so if your wife is resting you have to get an employee to let you in your room. Stupid! Everything else was great!Genuine Hotels.com guest review
"Ambiance and Romantic Luxury"
Our room was luxurious and the bed was the size of 2 full-size beds together. Our "Non-Ocean View" room had a pretty good view of the ocean from our balcony. The rooftop infinity pool and restaurant had a fantastic ambiance while overlooking the sea and beach below. Good wifi connection in the room. The Kata area is not as crazy as Patong (which we […] preferred), and a very reasonably priced car rental from the hotel enabled us to see Phuket Town's old Sino Portuguese street, then see the sunset at Prompthep Cape, and then check out the night entertainment in Patong. FYI, John Gray's sea kayaking tour group has no problem picking up here. There's also a great restaurant a couple hundred meters UP the road from Foto. Wish we could have stayed longer. Read moreGenuine Hotels.com guest review
We are already planning a return trip.Genuine Expedia guest review
"Great Stay !"
Staff was very nice and scooter rental was worth every scent.Genuine Expedia guest review
Good overall experience. The hotel was hard to find but it was good that it was away from the main hustle and bustle downtown area. We had a rental car so getting in and out was convenient versus others we saw walking up and down the hill.Genuine Expedia guest review
"beautifully designed hotel"
Overall the hotel was amazing. It has a very artsy design that's very unique. Some things were maybe more for show than functionality, but still great. We had a ocean hall room with a view of the ocean. Big tub in balcony is cool, but can't really use it to the fullest out in the open like that. Staff is extremely helpful and friendly. Shuttle to Kata […] Beach was very helpful, but times are limited. Hotel is set on a pretty steep hill, but is walkable if not too hot (about 10-15 mins). Closeby to 3 connected restaurants with amazing views. Only downside is that it's a bit far from the more northern beaches. Closeby is Kata Noi and Kata only. Read moreGenuine Hotels.com guest review
"Great Room/But poor service NO wifi"
The room and views are great , room is very modern and the views are breathtaking. But apart from that nothing else is great, their free wifi sucks and never works, nobody speaks proper English and very poor customer service. Find a better hotel in better location with better customer service and good internet .Genuine Hotels.com guest review
Liked the hotel. Room was comfortable and clean. Staff was ok, never rude, but they wouldn't go out of their way to help either. Some of that was probably the language gap. Wifi was horrible... They need to change the way they do it. You get kicked off the network every couple of minutes and have to login again and again... Need to do something about […] that. Read moreGenuine Hotels.com guest review
All the bells and whistles. Very modern. The rooftop pool is wonderful and the design of the hotel is very unique.Genuine Expedia guest review
"quiet get away"
beautiful views. clean and ultra modern rooms and facilities. location on a big hill somewhat of an inconvenience for town access.Genuine Hotels.com guest review
"A True Review from 30 year old American Travelers"
My wife and I read hotel reviews for 3+ weeks before choosing a hotel, and we were very happy we chose this hotel.The Ocean Hall Sea view room was beautiful, very modern and spacious, and the bed was incredible comfortable. These rooms have a Romantic jacuzzi tub, perfect for 2 on the balcony over looking the ocean, A Roof top restaurant and infinity […] pool that both over look the Adaman Sea, The hotel has a good location, short walk to shops, restaurants and Kata Beach, Food in the restaurant was very reasonably priced and delicious. Staff was friendly, The Only downside, and I Mean Only, was most staff members english was not very good. You can rent mopeds for $10 usd for a full 24hrs. The mini bar is stocked daily at No charge to you, great touch, and every tour you book will pick you up for free. I would definitley stay here again and recommend this hotel.Dont belive other reviews, We have traveled the world and me being a manager in the high end hospitalty world in Las Vegas, Know good Service.This Hotel deserves a 4.5 rating Read moreGenuine Hotels.com guest review
would recommend this hotel to everyone, we booked for 3 nights but ended up staying for 6.... LOVED IT... it will probably be a lot more expensive next year so enjoy it while its a decent price.Genuine Hotels.com guest review
The hotel had excellent finishing and styling. It was in a very good condition. The restaurant, pool and chill areas are amazing with outstanding views. There was however some construction near our room which was not cool.Genuine Hotels.com guest review
It was my husband's birthday and they gave us a very nice complimentary cake and their service was really good!The elevator was down on our second day in the hotel but the buggy brought us up and down from our room everyday. I would definitely stay in this hotel again and have already told friends to stay too:)!Genuine Hotels.com guest review
Great hotel, helpfull staff great food. Seen a few reviews about people Complaining about the hill, its not that bad. Well worth it for the view. Would stay here again.Genuine Expedia guest review
"Hotel with a nice view"
I requested a jetted bath on balcony and didn't get one ... but my friend did and he didn't request it ... also there was insects in my room which bit me and I now have a lot of little bites all over my foot .. not happy about that at all !! the elevator to my room was not working a lot of the time...Genuine Expedia guest review
"Nice hotel with reasonable price."
It was a really great trip staying at Foto hotel. The hotel is well-decorated especially the swimming pool. Breakfast are delicious. We really enjoyed our times .Genuine Expedia guest review
"Magnificent pool and views"
This was the perfect spot to get away and relax. High up on the hillside, away from the busy chaotic Phuket tourist district - a peaceful and quite spectacular spot. Worth getting a room with an outdoor bath - some rooms just faced another building but all deluxe rooms seem to have a great view of the ocean. There is plenty of climbing each day - either […] up to the hotel from the beach (a steep 25 minute climb) or even from one's room to breakfast or the pool (137 steps from my room) - good little gym, the spa was really beautiful and definitely worth the extra cost over those found in town. Great beds. Not a hotel for kids. Read moreGenuine Hotels.com guest review
"Different type of hotel."
Staff are friendly and helpful. Little bit far from kata beach, hotel does provide shuttle transportation. Hotel cafe has pretty good food. Excellent pool and relax area. Unique decorGenuine Expedia guest review
"Awesome bed and location"
Generally speaking, the room is clean and the bed is SUPER comfortable, however there were ants on the left of the sink which keeps on walking around (probably only my room tho). The hotel location might be too steep for people to climb however it is still bearable if you go downwards when you exit the hotel. Yet it is not recommended to call a taxi […] from them because it is expensive comparing to other taxis' services. The service of the hotel is pretty good, however most of the staff do not speak English which makes it difficult to communicate especially when ordering food in the restaurant. The sight is perfect whereas the hotel is located on the hill of Kata Noi, which allows couples to enjoy the sunset in its relaxing environment. Read moreGenuine Hotels.com guest review
Friendly Staff,Nice View and the room is very clean ! Good place to stay ;)Genuine Expedia guest review
"Very nice hotel"
Very clean, good service, beautiful seascape. Free shuttle bus to Kata beach.Can go to a lawn from room and beautiful seacape from room. Free minibar. Free Cocacola, jelly and yoghourt everyday.Genuine Expedia guest review
Amazing new hotel with everything you need. My only wishes would be that the breakfast was a little cheaper (650THB per person per day which could get you 10 Pad Thai's in a local restaurant) and that the hotels tuk-tuk to the beach ran more frequently than the 3 times per day offered. Other than that the hotel was beautiful, staff always friendly and […] helpful when needed, everything is new and working, very unique. Would definitely recommend staying here. Read moreGenuine Hotels.com guest review
"Cool hotel with unfriendly staff"
The hotel is awesome, cool concept, clean, everything is great except the hotel staff. As the hotel is up a hill, it isn't easy to get a cab, however hotel staff are not very helpful in helping to call a cab. Some of the staff are pretty friendly, however most are rudeGenuine Expedia guest review
"Live it up in style for the avid photographers!!!"
This place had me in awe. Every intricate detail is set around the live of photography. The rooms are so cool, the bed is like a dream and the jucuzzi on the balcony was an absolute treat. Roof top pool and restaurant are a sight only seen to be believed. Like I was on the Mediterranean. I'd go back here every time I go to Phuket. Stunning.Genuine Expedia guest review
"Great Break after a Friends wedding"
The place was great,tidy and really friendly staff. The pool is to die for and only a short walk to the local shops. Rooms are a good size and clean.I would stay there again and would tell anyone who is looking for a place in Kata Beach.Genuine Expedia guest review
"Lovely and "Different" hotel in great location"
The Foto Hotel sits perched on a hillside overlooking hills and beach. The room we stayed in was very Classy decorated in black and white with a large comfortable bed and lovely bathroom, balcony and good air-conditioning. The minibar was complimentary and there was free wifi. The hotel was quiet even though there was at least one wedding going on […] when we stayed there. Read moreGenuine Expedia guest review
"Beautiful view of beach,very nice hotel."
Overall great place to stay. Ocean hall is a must. Close to Kata beach and shops/restaurants if willing to walk up and down hill or pay tuk tuk a lot of money, but that's reality Phuket is expensive. My advice rent a small car if ur comfortable driving. Makes driving and exploring easier, cheaper too in the end. Hotel staff very helpful. No complaint […] about them, newer hotel so everything still looks good. would come back! Read moreGenuine Expedia guest review
"Nice Hotel with good location and awesome view"
Nice Hotel with good location and awesome view from ocean view rooms. Make sure you ask for an ocean view room when booking. Pretty new and clean hotel and has an awesome location compared to other hotels in Kata Beach area.Genuine Expedia guest review
"Excellent friendly hotel"
The whole experience from check in to check out was exceptional. Staff very friendly and attentive, they try very hard to accommodate every request although at times there was a language barrier, but what do you expect when you are on a foreign country.Genuine Expedia guest review
"Chilled out adults only hotel with stunning views"
Relaxed atmosphere, comfortable rooms, stunning views, perfect for couples!Genuine Expedia guest review
"Stunning, modern hotel that could be perfect"
...but is unfortunately slightly let down by: - Food: by no means bad, but it doesn't live up to its presentation. Particularly breakfast which is a lot of money for what you get - The hill: the location means you have to plan your trips into town more than you'd like to. It is walkable (just) down hill but definitely not back oh and as the shuttle […] is infrequent you're reliant upon £4 taxis. - Service: Just isn't 5 star, but you can tell they're trying to improve Read moreGenuine Expedia guest review
This hotel was perfect for our honeymoon! It was beautiful, clean, comfortable the staff were very pleasant and helpful. Yes bit of a hill to walk up if you don't have a scooter but it's really not as bad as some of the reviews say however, if you are very elderly it may be a bit much for you. Would have been great to have a daily spa special pop […] up on the TV each day or similar as there was nothing advertising prices for the spa so we didn't use it although, I was keen to if I had of know the prices or seen a good package deal. Breakfast was nice however after 10 days got a bit repetitive if you’re not into eating Thai style breakfasts as these are the only ones that change on the menu every couple of days in saying that you do get a nice selection on the buffet everyday as well so you can change it up with that. Pool and pool area was stunning this is what truly made our Honeymoon! Make sure you book an Ocean Hall room the views are stunning the higher you are the better we were on level 4 second from bottom and view was nice but I imagine much nicer higher up. Would be great if the TV had more English speaking channels too. All in all had a great stay thank you Foto Hotel! Read moreGenuine Expedia guest review
Before booking this hotel I took on board both the negative and the positive feedback in previous reviews. However the hotel was better than I had ever imagined. The majority of complaints were about the steps within the hotel, the hill to get there and the staff being rude. Firstly, with the view that is available from the hotel balconies as well as […] the pool/restaurant hills and steps are only to be expected. We were on the lower levels and it was 4 flights max. As for the hill, yes it is steep however if it bothers you to walk up and down there are tuk tuks available for 200 baht and a free shuttle three times a day, the hill/steps did not affect our stay whatsoever. Secondly, All staff were friendly and hospitable from the very first day of our stay up until the last day. They are very helpful and always offer their assistance with a smile. We always looked forward to coming back to our hotel to relax after our long days of activities and sightseeing. I would definitely recommend this hotel to family and friends. Read moreGenuine Expedia guest review
"awesome except location"
Everything about this hotel is absolutely perfect. Spacious comfortable rooms with design furniture. Ours also had a balcony with great view over the sea. There's a very convenient changing room you can use even after you've checked out to have a shower. Only problem is the location, which is quite central to Kata but at the top of a steep hill.Genuine Hotels.com guest review
Yes the hotel is a decent uphill climb from Kata but so much nicer than staying down in the busy beach area. The rewards are stunning views and a beautiful pool area to sunbathe in peace. The rooms are very good and we were amazed that our 'Ozone' room had a sea view from the balcony bathtub.Genuine Expedia guest review
"Great place to stay"
Our family of four recently stayed eight nights at Foto Hotel in two Ocean Hall rooms. We enjoyed great views from both rooms on Level 4. This meant we spent a bit of time going up and down flights of stairs to the pool and restaurant but nothing too arduous. The walk up to the hotel from the beach was not as bad as I expected although I didn't try […] walking it in the hot midday sun. The shuttle service was great although it could be a little more frequent. You can always catch a taxi back to the hotel for 200 baht. We had no problems with staff not understanding English and they were all unfailingly helpful and friendly from front of house through to the cleaning staff. The rooftop pool area is amazing and we spent a lot of time there. We had breakfast included in the price of the room and we enjoyed the wide selection available every day. There is a tour desk in the hotel which we used to book some excursions and a spa and gym as well, which we didn't get to try. The two iMacs in reception were very handy as well and the kids enjoyed the free wireless and minibar available. In conclusion, we would recommend this hotel highly and would stay again. Read moreGenuine Hotels.com guest review
"Fantastic stay in Phuket"
Foto Hotel is a fantastic place to stay in Phuket the room we stayed was amazing, the restaurant served great food and drinks and the view from the pool is one of the best you can have. The only two things i would suggest are more transfers to kata beach, as there were only three free transfers a day and if you missed you would have to walk down a busy […] road or pay THB200 for a taxi to take you there, and a tv channel with news in english. I highly recommend Foto Hotel. Read moreGenuine Hotels.com guest review
Loved this hotel. The hill people talk about really isn't that bad- we did it every night. Takes about 10 minutes and sure you're a bit hot and sweaty at the top but most of the time the traffic into town was so backed up it was quicker to walk. View is amazing and so relaxing to lie by the pool and soak it in. Bed huge and comfy!Genuine Expedia guest review
Very nice hotel! The bed was huge and comfortable with a gorgeous view. The only disappointing things were that shower temperature varied a lot and we had ants near the sink. We had read that you couldn't bring external taxis in but you could.Genuine Expedia guest review
"Cool hotel interior BUT, location is...."
Everything is great about this hotel? Only thing is, as per other guests who mentioned about the steep slope. Well, I can only say one thing, steep slope is steep. I mean if there's any feedback I can give to the hotel is that, probably they can have more timings for the shuttle buses. Because as of now, the shuttle bus only comes at only 3 or 4 timing. […] Considering it is located at a slope, I thought maybe it should go the extra mile by having more timings ya. Maybe every hourly would be fine too! Because when I was at e foot of the hill, and wanting to taxi up, the freaking driver wanted to charge me 200baht for like a ride that don't even cost 50baht. But still, all in all, hotel was good, staff was very polite and helpful. Would return but, the slope would also play a part in my future decision. Read moreGenuine Hotels.com guest review
I stayed at Foto Hotel with my girlfriend for 15 days and absolutely loved it. We checked in early in the evening and it was done very quickly with taking a scan of my passport and a bond for our stay (which was refunded within a day of checking out). We stayed in the ozone hall (2nd floor) which pretty much gave us an ocean view when I thought we were […] going to get a hill view which pleased us very much (So book Ozone if you can!). Breakfast does have a small menu of about 6-7 different options (3 per day) but there is also assorted goodies and cereal if you are not in the mood for what they have on offer. Like all other hotels, Food and drinks are a little bit more but if you are feeling like a cheaper drink and food and dont want to walk very far, Thamarin bar is just down the road which has a bar and food which are both pretty cheap and the food is delicious. Read moreGenuine Expedia guest review
"Great overall stay"
The hotel looks great inside. The main thing that we didn't like was having to walk up a steep hill to get back to the hotel after spending the day on Kata Beach. The hill is rather steep and can be slippery after some rain (about 200m of walking). The hotel does offer a free transfer via shuttle 3 times per day, but we felt that wasn't enough. It costs […] 200 Baht to get up the hill by Tuk Tuk. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )