Pappukutty Beach Resort, Kovalam - Thiruvananthapuram (and vicinity)

All the staff were very professional, courteous, and responsive and I received exceptional service. As a non-resident Indian woman traveling alone, I felt very secure in the hotel which provides access to guest floors in the elevators only with the key to the guest room. The hotel and the room were very clean. Buffet breakfast and dinner had a lot of variety with more variety in North Indian food for dinner and in South Indian food for breakfast though it is continental breakfast. Breakfast is not complimentary unless it is negotiated at the time of the reservation. The taste of food is good but not exceptional. Hotel amenities were good in terms of wifi access, business center (3 workstations) to access the internet, and a cell phone charging station. The drivers of the travel service connected to the hotel were very professional and courteous. The hotel is in a safe neighborhood and is quite close to the city center, M.G. Road and is about 20 minutes or 10 km from the airport.

After reading a lot of reviews on Trivandrum hotels, my husband and I chose to stay at this hotel for the first few days of our stay. By the reviews we were expecting a real budget-looking/feeling hotel, but we were really pleasantly surprised. Although one of the lamps was missing a shade, it was very clean. The room itself was fairly large with ample space for storage and the bed comfortable enough to sleep well. The service was really customer-oriented, which I've come to expect when traveling in India. The food in both the restaurant downstairs and the buffet on the roof were quite decent. The location is great--close to a lot of shops and restaurants. I recommend this hotel because for the low price tag, you really get a nice space and great service.

The Hotel location is great..and also the overall atmosphere was great. The restaurents and the events are excellent. The Hotel services , especiallay the Bell services are extremely slow to non-existant. Room service was also slow. The maintenance seems to be poor.. TV wasn't working the room..The check in was excellent. Overall I was satisfied.

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We are a family of five. We stayed here for Christmas and were all very pleased with the resort. The grounds are immaculate and the property ideal. The resort is very private, located on a hillside with stunning views of the sea. The beach is clean and the landscaping lush with hammocks in view of the sea and sunset. Food was great. Staff wonderful. Full ayurvedic spa on property. Daily yoga classes, evening ones outside at sunset. Christmas Eve was fun. It rained hard for a full two hours late in the afternoon and stopped just before the entertainment program with dancing and fireworks was set to start. The thatched cottages are simply furnished, but clean. We all agree that we would go back to this resort. It was a complete getaway. Felt totally relaxed the whole time we were there.