Decent accommodation, in a relatively quiet area of Phuket Town. Good for a few days exploring the island by scooter.Genuine Hotels.com guest review
"Top-notch facilities and friendly staff"
Efficient and friendly service would be a curt summary of my four day stay. Upon arrival at the airport, the hotel' van was waiting at the airport. The food at the hotel was the best during my six week's vacation. Even a concert in the evening was giving at the hotel lobby. A four star hotel that lives up to its name.Genuine Expedia guest review
OK for an overnighter stayed here thinking it was close to bus station but it is not !Genuine Hotels.com guest review
"nice for price"
the staff was extremely rude, and not at all welcoming, and the surrounding area is very run down and quite scary to say the least. the room was well kept and clean, but the beds were extremely firm. There was no free breakfast as advertised, and even in trying to order something to eat, no one was available.Genuine Hotels.com guest review
"Terrible hotel all around"
The first room I was put into didn't have working lights at all, the second room didnt have lights in the bathroom.the front desk girl told me to stay in that room anyway because there were no other available rooms which was a lie since the hotel was almost completely vacant. The third room had lights and a lot of stray hairs and mold in the shower […] to compliment the loud noises coming from the hardly working AC unit. Overall, it has been the worst hotel I have stayed in around the world. Read moreGenuine Expedia guest review
"lack of upkeep, safe,little frills, has necessitie"
The rooms were cleaned, but poorly upkept, the staff, all but on nice lady, Joy, was un-eager to help. There was little to see near here for night life or day tours. It is right in the middle of the smelly downtown with trash all over the streets. The room had comfortable beds, but there was little luxuries like lotions or a robe, iron,... things you […] don't always use, but there was a few times it would have com in handy. The resturaunt holds no set hours for closing, so if you are eating dinner there, don't caount on them being there after your day tour elsewhere.The mall that is attached was a great relief though. Shopping in a modern, largeshopping certer was somethingto do, and there is a supermarket a short walk away for drinks and nomal food items Read moreGenuine Expedia guest review
"Perfect when transit from Phuket airport to the is"
Took premium room for $31 and really it was worth it: I did it again for my return before flying. Down town phuket so no beach but just 10 minutes from the pear for departure to the islands. 45 minutes from airport but could be twice as much if rush hours 7-9 ans 4-6pm. Free. Wireless but doesn't reach all rooms. No breakfast included, but they can […] prepare any nice meal fresh. Pleasant personnel. Can't beat the price... Read moreGenuine Hotels.com guest review
"Gets the job done"
Stayed at the Rattana Mansion for 2 nights mid-week. For what we paid, it was certainly worth the value. We appreciated that the staff at the counter were able to speak some English & help us out. We did not stay in Phuket long enough to get a feel of the location but there are pleasant family restaurants & tourist shops close by. Twice cab drivers […] had trouble finding the hotel so it may be a little out of the way. The rooms were clean, large & comfortable. The bathrooms did not provide any soap which is unusual... I also appreciated that they offered a baggage storage. My one complaint would be the bathroom...The shower was luke warm at best & could have benefited from some grout. Read moreGenuine Hotels.com guest review
"hotel rattana mansion"
For £11 a night this hotel is excellent. Staff very helpful and friendlyGenuine Hotels.com guest review
"Great location for a one-night stopover"
Stayed at Rattana´s for one night on my way to the islands. The front desk reception is very helpful. They also arranged transportation to the islands and helped me with some information to get around.Genuine Hotels.com guest review
"stay away if possible"
no lifts.. lots of stairs..disable unfriendly.. struggle to carry the luggage.. no help..this is not a hotel...its a hostel... and does not look like the picture.. it is on a very busy road with lots of noise and shops which is expected being central of the town.. there is no tea making facility in the room where the other "hotels" I stayed at had.. […] however if one was to ask downstairs they will sell tea..i asked for hot water -no charge- and made my own in the room..i found more unfriendly staff then friendly... Read moreGenuine Hotels.com guest review
"Phuket Town short stay."
This hotel was more than adequate. It's in reasonable condition though the rate I paid for the two nights I stayed was very low so it represented very good value. If you are like me and require a room with a clean bed and a good shower (lets face it how much time do you actually spend in the hotel when there is a world outside to explore) then you wont […] be disappointed. If you want luxury find another place.....I would recommend this hotel. Read moreGenuine Hotels.com guest review
"Great value for money."
For a couple of nights in town, highly recommended, basic accommodation, rooms moderate size clean and tidy, staff, especially the lovely lady on day shift friendly and helpful, Sadly not so the gentleman on night shift who let us drag our bags up 2 and a half flights of stairs, arriving after a long days travel after midnight, breakfast was inexpensive […] and decent, overall great value for money. Recommended for younger travelers who don't mind stairs, if you struggle on stairs ask for a room on the 1st floor. Read moreGenuine Expedia guest review
"Basic but meets all the needs"
I slept in so missed breakfast. Room was fine and staff friendly. I would stay there again. I only needed a place to stay for a quick stopover so don't know what the surrounding area is like.Genuine Expedia guest review
"Good hotel but little far from beaches"
Hotel is good in old phuket town .But far from putong & karon beach about 15 kms.Ita better to stay near beach side hotels for convinency.Little far. from travell places.But nearby the Bus terminal 2 about 10 minutes car drveGenuine Hotels.com guest review
"Blocked drains shower,hand basin and floor drains"
Reported blocked drains every day for 4 days in a row. Nothing was done about it. Curtains did not close as rails were broken. Air conditioner leaking onto the floor. 3rd bed we asked for, 1 extra adult daughter, she had to sleep on a kiddies fold up bed, very uncomfortable, RAttana is known for the broken glass saga, we paid our BHT60 for a glass that […] was still in the packet that slipped and broke. Staff that could not understand English, they may be the cheapest, but you get what you pay for. We were booked in for 18 days. Read moreGenuine Hotels.com guest review
cheap and great staffGenuine Hotels.com guest review
"Good value for money if you need it for 1 night"
Well, this is clearly a budget hotel. Very cheap, in a good location and with big rooms. But it's important to understand the comfort is very limited. The room and bathroom are not clean and the lobby has a very bad smell. I needed this hotel for 2 nights (not 2 days in a row though) and didn't spend any time in the hotel as I had to depart early morning. […] So for this purpose the hotel is perfect. I wouldn't though recommend to anyone planning on staying in Phuket for a few days or needing a bed/room to relax, other than just sleep. Read moreGenuine Hotels.com guest review
"Staff where helpful and friendly the food was bad"
Got bed bugs , the lights didn't work air wasn't cold and was loud no hot water , power points were dodgy and I got shocked by oneGenuine Expedia guest review
"Good for free and easy travellers"
The staff are very friendly. The place is good for a quick stay while roaming around phuket islands.Genuine Expedia guest review
The staff make the hotel. They are friendly, cheerful and helpful.Genuine Expedia guest review
"Nice location and comfortable"
The room is satisfactory, toilet is working, hot shower functioning, bed is comfortable enough. Only the door latch is missing, however this should not be a big issue since the door lock is there. Location is the winning point for the hotel, very near to shopping centre, hawker stalls. There is also free wifi and can be accessed inside my room.Genuine Expedia guest review
Very basic but clean and quiet rooms. I just needed a room for one night - it was fine for that purpose.Genuine Expedia guest review
It was very comfortable at a very nominal rate with very neat and clean room, the satff was very courteous, helpful and jolly in nature.Genuine Hotels.com guest review
"Nothing fancy but room was clean & simple"
No complains. Nothing to get excited about either, but if you're looking for something reasonably priced with all the basics, this is it.Genuine Expedia guest review
A/c didn't work. Shower didn't drain and no wi-fi even though it was offered.Genuine Hotels.com guest review
"phuket town shopping galore"
very comfortable and convienant and for $100 for 4 nights bloody great value and if you take your missus its right next door to the main shopping centre and for the gym junkies like me you come out the door turn right walk 500m and it Smart Gym very good setup and friendly blokes even if some look scary they are all approachable :)Genuine Hotels.com guest review
"Well situated for markets, shopping and buses"
Good points. Great place to stay if you are on a budget. The room was large with a super king size bed and daily make down service. There is internet ,but it is a slow and intermittent at peak timings. Bottle water was replaced every day. The staff are polite and smiley. The hotel is situated In the heart of the market district with reasonable quality […] Thai food at a reasonable price. There is a local amenities store that has a mixture of local and western products, the fruit market is very cheap. Not so good. The hotel food is really quite bad with small portions, the fruit and veg were passed there best and the beer is twice the price as in the shop next door to the hotel and the wine was of poor quaulity. Phuket City does not have a lot too offer unless you like to wander the markets and shops, but the excursion packages will pick you up at your hotel - Shop around the travel agencies for the best deal and don't rely on the hotel to organise as the price will be more. Tuk Tuks are expensive , I was here for a week, hired a scooter and explored out of the city south to the less touristy beaches. Be warned that the roads a chaotic at rush hour and don't pay any more than 250 baht per day . pa Tong beach takes about 25 - 30 mins over the mountain pass. Read moreGenuine Hotels.com guest review
"Friendly and functional"
If you are wanting to stay close to the pier for a ferry, this is highly recommended. Only 10 minutes to the ferry compared to 30+minutes from Patong and Karon Beaches, and only a 5 minute walk into Phuket town. The staff are friendly and the hotel is clean, my only disappointment with a superior room was that it had no natural sunlight - in front of […] the window was an advertising board. Read moreGenuine Hotels.com guest review
"Most pleasant experience"
We stayed here because of some of the negative reviews we read and wanted to see for ourselves being laid back travelers. We found it ideal in location, close to shopping, markets, food, etc. The staff were very friendly and accommodating. As for arriving by taxi from airport, we printed out the Expedia map and photo of hotel and the taxi driver knew […] it by site. No issues what so ever! We will be staying here again. Read moreGenuine Expedia guest review
Arrived for check-in, and took some time to find us. Be prepared to carry your own luggage upstairs. Only two floors, so no lift. Staff don't assist - well for us anyhow.Room is quite run down, with very hard beds. A list of items and costs readily available should you break anything - and fair enough. No safe for valuables, and the view is atrocious […] unless you like looking at rust and concrete. Bathroom was dirty, with no accessories provided apart from a shower cap and body wash. Toilet flush needs to be held down to flush properly. Overall, for a quick and desperate stay, it's okay. However, the mansion in the name is deceiving. Read moreGenuine Expedia guest review
"Perfectly adequate for the backpacker on a budget"
We used this hotel as a cheap overnight stop after a flight to Phuket that got in at midnight before an early morning ferry the next day. Cheap and cheerful - comfortable bed and a clean bathroom with a warm shower. Adequate for what we needed and a bargain. Reception and exterior of the hotel not particularly aesthetically pleasing, however the room […] was a nice surprise. Didn't stay longer in Phuket as heard mixed reviews (although the secret quiet beaches are meant to be amazing), and if staying longer would look at somewhere a little more upmarket. Staff helpful enough. Read moreGenuine Expedia guest review
"Friendly staff and very central"
We stayed here as a stop over from Koh Phi Phi, before we moved on the next day. We had already been to Phuket. This was perfect location for the city. With everything from bank, resturaunts, bus stops, shops, shopping mall (western and eastern) within five walking distance. The staff were very friendly, generous, and helpful. The only down fall was […] the sights from the bedroom balconies (building walls), and the bathrooms were disgusting with hair everywhere in both rooms we had. but overall nice hotel. Read moreGenuine Hotels.com guest review
"Everything was good about this place."
Everything was good about this place......including the priceGenuine Hotels.com guest review
"This place was all good....."
All goodGenuine Hotels.com guest review
"Okej hotell för en natt"
Vi bodde här en natt innan vi skulle ta färjan vidare. Hotellrummet var okej för en natt men jag skulle inte bo här längre än så. Det var nära till matställen och massage och taxi för att ta sig till färjan fanns direkt utanför hotellet.Genuine Hotels.com guest review
อยู่ใจกลางเมืองภูเก็ต ใกล้ห้างโอเชี่ยนและโรบินสัน สะดวกสบาย หน้าโรงแรมมีร้านติ่มซำอร่อยGenuine Expedia guest review
"ใกล้ที่กิน ห้างสรรพสินค้า และรถโดยสารไปหาดต่าง ๆ"
ทำเลที่ตั้งดีมาก ใกล้ร้านอาหาร ห้างสรรพสินค้า และสามารถเดินไปขึ้นรถโดยสาร เพื่อไปหาดต่าง ๆ ที่ถนนระนอง ได้ไม่ไกล ถ้าไปภูเก็ต และตั้งใจพักในเมือง ผมจะพักที่รัตนาแมนชั่นอีกGenuine Expedia guest review
Günstiges Stadthotel. Wir waren nur eine Nacht dort. Völlig in Ordnung und sehr nettes Personal.Genuine Expedia guest review
部屋に入ってすぐに思ったのは眺めが悪すぎる、というより看板の裏でしたw その点を除けば他は満足レベル。部屋も広いし清潔です。この安さでこの内容は非常によかったです。石けん、シャンプー、リンスがついてないのでご注意を。Genuine Expedia guest review
"Cost performance is good"
1.45-50min to the airport by taxi- 800TB (early morning) 2.early check in available 3.no help to go upstairs with big baggages 4.smooth wifi service 5.No towels&tooth brush. 6.air conditioner can adjust only btw 20-25℃ (enough)Genuine Expedia guest review
Nice people,have wonderfulGenuine Hotels.com guest review
"En base for vores shoppingtur"
Det var et stort værelse til en billig pris. Vi brugt det kun en dag fordi vi lige skulle shoppe i weekend market i phuket. En taxa koster jo ikke det vilde. Ligger også lige ved siden af et stort department store. Sengene er meget bløde men det er smag og behag. selve hotellet er lidt slidt.Genuine Hotels.com guest review
"Quite good for the money would."
Normali.Genuine Hotels.com guest review
"Attention !!! mauvais emplacement"
moyenGenuine Hotels.com guest review
"Для 1-2 дн."
Отель миленький, в комнате чисто. Большая кровать. Душевая комната хорошая. Вид из окна не очень, на какую-то стену в метре от окна. Неплохой перевалочный пункт, но 2 дня - это максимум.Genuine Hotels.com guest review
"Bra läge för tillfällig vistelse"
Bra och billigt boende för den som stannar 1-2 nätter och sen ska vidare. Nära till hamnen och ganska nära till flyget. Ät INTE frukost här. Ligger intill ett shoppingcenter.Genuine Hotels.com guest review
"Decent place to stay"
For the price paid, the hotel was good. Everything worked well with the staff, including further travel bookings.Genuine Hotels.com guest review
Hintansa arvoinen, hyvä sijainti keskustassa.Genuine Hotels.com guest review
Viivyimme hotellissa onneksi vain yhden yön sillä sijainti ei miellyttänyt yhtään. Huoneet perus siistejä mutta parantamisen varaa!Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )