All hotels in Phuket, Thailand
1 room, 2 adults
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18 Chanajaroen RoadTaladyai Muang, PhuketPhuket83000Thailand, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.1 / 5Good

Score breakdown (from 101 reviews)

  • Food
    Delicious food
  • Location
    Great location
  • Service
    Fantastic service
  • Cleanliness
    Dirty
  • WiFi
    Bad internet service
  • Vibe
    Poor vibe
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2.0 / 5Fair
"OK for one night"
Rattana is a budget option for a short time accommodation but I wouldn't stay the more than one night. Hotel is not very new and it was out of the date. Overall cleanliness was average and from my window I could see the AC machine which was very noise as well. The good side was that bed was clean and comfy enough. And they gave me very good guidance and tips while leaving.
Genuine Hotels.com guest review
1 night trip Dec 26, 2015
Juhana
US
1.0 / 5Poor
"Terrible experience"
I made the mistake of going with this hotel. It was nothing like the picture...the worste was the night staff, especially the unfriendly, unhelping guy...he would not help us call to confirm our ride back to the airport, "go to the phone outside!" He told us...we ended up going to get help from another hotel staff nearby. She called and we got a ride in 5 minutes. I hope you don't make the same mistake I did with this rundown motel...you have better option a block away...at least their staff are more helpful
Genuine Expedia guest review
Other trip Jan 4, 2015
andy
US
3.0 / 5Good
Decent accommodation, in a relatively quiet area of Phuket Town. Good for a few days exploring the island by scooter.
Genuine Hotels.com guest review
2 night romance trip Dec 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Top-notch facilities and friendly staff"
Efficient and friendly service would be a curt summary of my four day stay. Upon arrival at the airport, the hotel' van was waiting at the airport. The food at the hotel was the best during my six week's vacation. Even a concert in the evening was giving at the hotel lobby. A four star hotel that lives up to its name.
Genuine Expedia guest review
Other trip Feb 23, 2014
gs
US
4.0 / 5Excellent
"Phuket Town"
OK for an overnighter stayed here thinking it was close to bus station but it is not !
Genuine Hotels.com guest review
1 night trip Oct 14, 2013
WillieL
US
4.0 / 5Excellent
"nice for price"
the staff was extremely rude, and not at all welcoming, and the surrounding area is very run down and quite scary to say the least. the room was well kept and clean, but the beds were extremely firm. There was no free breakfast as advertised, and even in trying to order something to eat, no one was available.
Genuine Hotels.com guest review
1 night trip Sep 1, 2013
T.
US
1.0 / 5Poor
"Terrible hotel all around"
The first room I was put into didn't have working lights at all, the second room didnt have lights in the bathroom.the front desk girl told me to stay in that room anyway because there were no other available rooms which was a lie since the hotel was almost completely vacant. The third room had lights and a lot of stray hairs and mold in the shower to compliment the loud noises coming from the hardly working AC unit. Overall, it has been the worst hotel I have stayed in around the world.
Genuine Expedia guest review
Other trip Jul 26, 2013
Holly
US

The following English reviews were posted by hotel guests from other countries:

3.0 / 5Good
"Did the job"
The room was OK though when I walked into the room there was a lizard on the wall and a few mozzies flying about. left the lizard and dispatched the mozzies. Bathroom was OK though the bum washer was very high pressure, nearly gave myself an impromptu colonic first time of using. Can't complain, the price was decent enough for what you got.
Genuine Hotels.com guest review
1 night trip Mar 21, 2016
A Traveler
GB
4.0 / 5Excellent
"Value For Money"
The hotel was very nice. The staff were very helpful. Overall was a nice experience
Genuine Hotels.com guest review
4 night trip with friends Jan 2, 2016
Shiv
AU
4.0 / 5Excellent
"One-night transfer"
Room was good value for the price, especially considering the good location. Nothing special and nothing to complain about. I had made a mistake in the booking and the staff was helpful and flexible in helping me out to arrange it. Thanks!
Genuine Hotels.com guest review
1 night trip Feb 6, 2015
Robert
AS
1.0 / 5Poor
"stay away if possible"
no lifts.. lots of stairs..disable unfriendly.. struggle to carry the luggage.. no help..this is not a hotel...its a hostel... and does not look like the picture.. it is on a very busy road with lots of noise and shops which is expected being central of the town.. there is no tea making facility in the room where the other "hotels" I stayed at had.. however if one was to ask downstairs they will sell tea..i asked for hot water -no charge- and made my own in the room..i found more unfriendly staff then friendly...
Genuine Hotels.com guest review
7 night trip Dec 18, 2014
P
GB
4.0 / 5Excellent
"Phuket Town short stay."
This hotel was more than adequate. It's in reasonable condition though the rate I paid for the two nights I stayed was very low so it represented very good value. If you are like me and require a room with a clean bed and a good shower (lets face it how much time do you actually spend in the hotel when there is a world outside to explore) then you wont be disappointed. If you want luxury find another place.....I would recommend this hotel.
Genuine Hotels.com guest review
2 night romance trip Jan 5, 2015
Phillip
GB
3.0 / 5Good
"Suitable for short stay"
Very basic. Room was relatively clean and it didn't smell. Air con worked. Balconies are boarded to dull street noise I think so no view at all. Two nights stay was long enough! Staff very friendly. It was super cheap so we got what we paid for and on a budget it worked for us.
Genuine Expedia guest review
Other trip Jan 8, 2015
Sandy
AU
3.0 / 5Good
"You get what you pay for"
This hotel was not very good at all, but at the price they were charging it was very fair. My room had a (barely) functional shower and air conditioning, and the bed had clean sheets. Don't expect more than that.
Genuine Expedia guest review
Other trip Jan 7, 2015
Trudi
GB
4.0 / 5Excellent
"Decent hotel"
With two friends, we stayed here two nights around Christmas. After a few days at Phi Phi, it was luxury to have proper beds, hot water and a clean, quiet room (though the beds were a bit too soft for my preference). There was fresh bottles of water for three in the fridge, which was resupplied at the daily room cleaning along with clean towels and bedsheets. The small balcony facing the street was walled by a big billboard, which both took the worst traffic noise and blocked the sun, so we could sit in fresh air without getting sunburned. The bathroom had a fair size, the shower had hot and cold water and a convenient loud sqeeky sound led you know if the hot tap needed to be fine-tuned. The drain was adjusted to turn the lower part of the shower cabin into a small bathtub, perfect for thorough cleansing of the feet after a long day in sandals. Two guys with diarrhea proved the toilet to have effective flush and fast refill. The aircon was cleverly set for one temperature, regardless of adjusting the thermostate, thus eliminating all reason for the usual discussions of which temperature is correct. Overall a good experience, keeping the price in mind.
Genuine Hotels.com guest review
2 night trip with friends Dec 23, 2014
Robert
AS
4.0 / 5Excellent
"Nice hotel good location for ferry."
Hotel good. Travel from airport bad. All mini bus going to Patong none to Phuket town. When there was 5 people waiting they allow 2 to upgrade to taxi so never get enough people for mini bus. Going to koh lanta to visit the Kandi Lounge bar.
Genuine Expedia guest review
Other trip Dec 27, 2014
poppie
GB
2.0 / 5Fair
"Not special enough...it was too far from the beach"
That was my first time to go to Phuket. I had some planing, but most of them could not be done cause it was too far from the beach
Genuine Expedia guest review
Other trip Nov 28, 2014
bram
GB
3.0 / 5Good
"Great value for money."
For a couple of nights in town, highly recommended, basic accommodation, rooms moderate size clean and tidy, staff, especially the lovely lady on day shift friendly and helpful, Sadly not so the gentleman on night shift who let us drag our bags up 2 and a half flights of stairs, arriving after a long days travel after midnight, breakfast was inexpensive and decent, overall great value for money. Recommended for younger travelers who don't mind stairs, if you struggle on stairs ask for a room on the 1st floor.
Genuine Expedia guest review
Other trip Jul 26, 2014
Bill
AU
4.0 / 5Excellent
"Basic but meets all the needs"
I slept in so missed breakfast. Room was fine and staff friendly. I would stay there again. I only needed a place to stay for a quick stopover so don't know what the surrounding area is like.
Genuine Expedia guest review
Other trip Mar 18, 2014
A Traveler
AU
4.0 / 5Excellent
"Good hotel but little far from beaches"
Hotel is good in old phuket town .But far from putong & karon beach about 15 kms.Ita better to stay near beach side hotels for convinency.Little far. from travell places.But nearby the Bus terminal 2 about 10 minutes car drve
Genuine Hotels.com guest review
3 night trip Jan 31, 2014
surjit
IN
1.0 / 5Poor
"Blocked drains shower,hand basin and floor drains"
Reported blocked drains every day for 4 days in a row. Nothing was done about it. Curtains did not close as rails were broken. Air conditioner leaking onto the floor. 3rd bed we asked for, 1 extra adult daughter, she had to sleep on a kiddies fold up bed, very uncomfortable, RAttana is known for the broken glass saga, we paid our BHT60 for a glass that was still in the packet that slipped and broke. Staff that could not understand English, they may be the cheapest, but you get what you pay for. We were booked in for 18 days.
Genuine Hotels.com guest review
15 night trip Jan 3, 2014
New Zealand
NZ
5.0 / 5Outstanding
"great service"
cheap and great staff
Genuine Hotels.com guest review
15 night trip with friends Dec 27, 2013
bernie
AU
3.0 / 5Good
"Good value for money if you need it for 1 night"
Well, this is clearly a budget hotel. Very cheap, in a good location and with big rooms. But it's important to understand the comfort is very limited. The room and bathroom are not clean and the lobby has a very bad smell. I needed this hotel for 2 nights (not 2 days in a row though) and didn't spend any time in the hotel as I had to depart early morning. So for this purpose the hotel is perfect. I wouldn't though recommend to anyone planning on staying in Phuket for a few days or needing a bed/room to relax, other than just sleep.
Genuine Hotels.com guest review
2 night trip Dec 17, 2013
AR
GB
3.0 / 5Good
"GOOD HOTEL FOR A FEW ECONOMIC DAYS"
IF YOU WANT TO BE IN PHUKET TOWN FOR A GOOD VALUE IT IS NOT TOO BAD !!!!!
Genuine Hotels.com guest review
4 night trip Dec 4, 2013
gluck
AS
4.0 / 5Excellent
"Staff where helpful and friendly the food was bad"
Got bed bugs , the lights didn't work air wasn't cold and was loud no hot water , power points were dodgy and I got shocked by one
Genuine Expedia guest review
Other trip Nov 25, 2013
A Traveler
AU
3.0 / 5Good
"Good for free and easy travellers"
The staff are very friendly. The place is good for a quick stay while roaming around phuket islands.
Genuine Expedia guest review
Other trip Nov 8, 2013
Fellow traveler
SG

The following reviews were posted by hotel guests from other countries:

3.0 / 5Good
"Moyen"
Bien pour une nuit avant d'aller prendre l'avion
Genuine Hotels.com guest review
1 night romance trip Apr 10, 2016
Aicha
FR
4.0 / 5Excellent
"Dobry hotel"
Krotki przystanek w Phuket
Genuine Hotels.com guest review
1 night romance trip Feb 29, 2016
Rafal
PL
1.0 / 5Poor
"소음, 와이파이 고장으로 힘든 시간"
밤 늦게 공항으로 떠나기 전 짐 보관과 몇시간의 휴식을 위해 예약한 곳. 그러나 창밖 에어컨 실외기 소음 때문에 룸 안에서 편안한 시간을 보내기는 어려웠다. 게다가 어떤 문제인지 모르겠지만 하루 종일 와이파이를 쓸 수 없어서 더없이 불편했다. 숙박을 고려하고 있다면 몇불 더 지불하고 건너편 크리스탈인으로 가는게 나을것 같다.
Genuine Hotels.com guest review
1 night family trip Feb 10, 2016
A Traveler
KR
5.0 / 5Outstanding
"Good"
スタッフは気さくで親切でした。部屋は大きくて古いが綺麗です。冷蔵庫・エアコン・温水シャワー等 とても良い環境でした。コストパフォーマンスは最高だね。 リゾート地ではないので、ビーチに遊びにいくには不便かも。 第一バスターミナルが比較的近くに有り、空港や第二バスターミナルに行くには良いです。
Genuine Hotels.com guest review
3 night trip Feb 1, 2016
ito
JP
3.0 / 5Good
"Moyen mais fait l'affaire pour le prix"
L’hôtel vaut son prix sans plus
Genuine Hotels.com guest review
1 night romance trip Dec 8, 2015
camille
FR
3.0 / 5Good
"위치가 좋아요"
새벽비행기 타기 전에 짐놓고 쉴 수 있는 곳을 찾아서 저렴한 방을 알아봤습니다.가격이랑 위치는 최상! 푸켓타운 웬만한 곳과는 다 도보로 가깝답니다. 시설은 많이 낙후 되었지만 다 만회 될 정도예요. 다만 엘리베이터가 없어서 짐 들고 3층에 있는 방까지 올라가기가 힘들었어요. 예약 요청사항에 아랫층으로 방 배정 해달라고 요청하면 편하실거예요.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2015
hyeree
KR
3.0 / 5Good
"Helt ok övernattningshotell"
Helt okey för övernattning. Smutsigt badrum och lobby men för den billiga peng det kostade så vart det värt varenda krona. Perfekt för den som reser runt och vill stanna till och sova. Bra med affärer och restauranger i området. Nära till hamnen.
Genuine Hotels.com guest review
1 night romance trip Dec 27, 2015
Johan
SE
3.0 / 5Good
"Shoppailijalle"
Vanha, perussiisti hotelli hyvällä sijainnilla heille, jotka pysähtyvät 1-2 päiväksi ostoksille ja tutustumaan vanhaan kaupunkiin. hinta-laatusuhde ok.
Genuine Hotels.com guest review
2 night trip with friends Dec 28, 2015
A Traveler
FI
1.0 / 5Poor
"AVOID"
We were here just one night before leaving to the islands. The place is horrifying. For starters the staff is not very welcoming. Lobby seemed quite nice, but when we were headed to our room it got bad. The corridor smelled and the room smelled even more. The shower was covered with black fungus and the whole bathroom was in bad condition. the sheets were clean but the mattress and pillows smelled awful. I did not expect a lot for 16 euros but you can definitely find a better place than this. IT WAS JUST HORRIFYING. Only good thing was the location.
Genuine Hotels.com guest review
1 night romance trip Nov 24, 2015
Antti
FI
3.0 / 5Good
ทำเลดี อยู่ติดห้างโอเชี่ยน โรบินสัน และใกล้ตลาดเกษตร แต่ที่พักเก่า การบริการพอใช้ได้ ถ้าจะใช้โน๊ตบุ้คต้องเตรียมปลั๊กแปลงแบบ 3 ขาไปด้วย เพราะเต้าเสียบมีแต่แบบ 2 ขา
Genuine Hotels.com guest review
6 night trip Oct 16, 2015
Kitti
TH
2.0 / 5Fair
"Cheap couple of nights"
I guess u get what you pay for. It was a really cheap place but kind of shabby looking too. Good for a couple of nights but wouldnt want to stay here for longer times
Genuine Hotels.com guest review
2 night trip Mar 31, 2015
Tommy
FI
1.0 / 5Poor
"zulaut durch die veraltete Klimaanlage"
Das Hotel liegt zentral in phuket Town, aber man kann das Hotel nicht weiterempfehlen...es ist viel zulaut durch die veraltete Klimaanlage die Zimmer würden nicht gut gereinigt. Der Direktor was sehr unfreundlich...bin dann frühzeitig aus denn Hotel ausgecheckt
Genuine Hotels.com guest review
10 night trip Apr 22, 2015
A Traveler
DE
2.0 / 5Fair
"Billigt, okej för en natt, inte mycket mer!"
Vi bokade detta hotellet bara för en natt innan vårt flyg gick hem och sökte därför efter ett billigt boende. Hotellet ligger mitt i den thailändska civilisationer utan en enda turist i området. Ingen hiss på hotellet och vi fick heller inte hjälp med att bära upp våra väskor. Nedgågna rum utan balkong. Frukost fanns att köpa, dock inte speciellt bra. SPA finns på gatan mitt emot, det var något det enda positiva med hotellet.
Genuine Hotels.com guest review
1 night trip with friends Apr 2, 2015
Mathilda
SE
4.0 / 5Excellent
"过度型住宿"
首先 这家酒店整体有些破旧 可能有些年头了 其次要说的是 基本没什么服务可言。唯一对我来说比较好的一点是,我上午十点把行李存放在他们家然后出门玩 到傍晚再来入住的!如果要选择他家的话优势可能是价格吧…
Genuine Hotels.com guest review
1 night family trip Mar 15, 2015
shuming
CN
4.0 / 5Excellent
"Hyvä ja halpa yöpymispaikka"
Tässä hotellissa oli kyllä hinta-laatu-suhde kohdallaan! Naurettavan halpaan hintaan saimme siistin huoneen. Maksoimme huonompitasoisista huoneista moninkertaiset hinnat muissa kohteissa. Sijainti oli oikein hyvä Phuket Townin tutkiskeluun. Ihan vieressä oli kauppakeskus, lyhyen kävelymatkan päässä lisää kauppakeskuksia, ravintoloita, kauppoja, kauneushoitoloita, ruokatori ja skootterin vuokrausta. Suosittelen tätä hotellia yöpymiseen, jos tarkoituksena on tutustua Phuket Towniin eikä varsinaisesti viettää aikaa hotellissa.
Genuine Hotels.com guest review
2 night romance trip Jan 15, 2015
A Traveler
FI
4.0 / 5Excellent
"God hotel."
Der var mange muligheder for at opleve det lokale samfund.Ville man til stranden,kunne man for små penge(30 bath)tage bussen ud til en af de mange sandstrande,der ligger ca.20km.væk,busturen alene var en oplevelse;en virvar af skolebørn,husmødre der solgte grøntsager i bussen,ikke to dage var ens.Alt i alt er jeg nu hjemme med mange gode sanselige indtryk,
Genuine Expedia guest review
Other trip Jan 26, 2015
Oda
DK
3.0 / 5Good
"Okej hotell för en natt"
Vi bodde här en natt innan vi skulle ta färjan vidare. Hotellrummet var okej för en natt men jag skulle inte bo här längre än så. Det var nära till matställen och massage och taxi för att ta sig till färjan fanns direkt utanför hotellet.
Genuine Hotels.com guest review
1 night romance trip Jan 8, 2015
Anna
SE
3.0 / 5Good
"寝るだけにはもってこい。"
周辺には少し歩けばお店もあるし、コンビニもあるし、フェリー乗り場も近いので立地はよかったです。 室内はそんなにキレイではなかったですが夜遅く到着して朝早い出発で滞在時間が短かったので気になりませんでした。 ドライヤーがなかったのと水回りは残念でした。
Genuine Expedia guest review
Other trip Jan 2, 2015
Tom
JP
4.0 / 5Excellent
"ดีครับ"
ราค่าไม่แพง อยู่ในเมือง จะว่าแออัดมั้ย ก็ไม่แออัดนะ ชอบๆ เปนโรงแรมที่มากับโปรโมชั่นสายการบิน ดีครับ โดยรวม
Genuine Expedia guest review
Other trip Dec 1, 2014
newy
TH
4.0 / 5Excellent
"รัตนาแมนชั่น"
อยู่ใจกลางเมืองภูเก็ต ใกล้ห้างโอเชี่ยนและโรบินสัน สะดวกสบาย หน้าโรงแรมมีร้านติ่มซำอร่อย
Genuine Expedia guest review
Other trip Jun 14, 2014
A Traveler
TH
4.0 / 5Excellent
"ใกล้ที่กิน ห้างสรรพสินค้า และรถโดยสารไปหาดต่าง ๆ"
ทำเลที่ตั้งดีมาก ใกล้ร้านอาหาร ห้างสรรพสินค้า และสามารถเดินไปขึ้นรถโดยสาร เพื่อไปหาดต่าง ๆ ที่ถนนระนอง ได้ไม่ไกล ถ้าไปภูเก็ต และตั้งใจพักในเมือง ผมจะพักที่รัตนาแมนชั่นอีก
Genuine Expedia guest review
Other trip Jun 14, 2014
CHOTIPAT
TH
3.0 / 5Good
"Stadthotel"
Günstiges Stadthotel. Wir waren nur eine Nacht dort. Völlig in Ordnung und sehr nettes Personal.
Genuine Expedia guest review
Other trip Apr 8, 2014
A Traveler
DE
4.0 / 5Excellent
"この安さでこの内容は満足です"
部屋に入ってすぐに思ったのは眺めが悪すぎる、というより看板の裏でしたw その点を除けば他は満足レベル。部屋も広いし清潔です。この安さでこの内容は非常によかったです。石けん、シャンプー、リンスがついてないのでご注意を。
Genuine Expedia guest review
Other trip Mar 26, 2014
success
JP
3.0 / 5Good
"Cost performance is good"
1.45-50min to the airport by taxi- 800TB (early morning) 2.early check in available 3.no help to go upstairs with big baggages 4.smooth wifi service 5.No towels&tooth brush. 6.air conditioner can adjust only btw 20-25℃ (enough)
Genuine Expedia guest review
Other trip Mar 12, 2014
Kate
JP
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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