All hotels in Gurgaon, India
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
Plot 6303, Near Galleria Market, Opp.Super Mart 1, DLF City Phase IV, GurgaonDelhi N.C.R122002India, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Hotels.com reviewsTripAdvisor reviews
2.5 / 5Fair

Score breakdown (from 12 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Room
    Room is not nice
  • Comfort
    Uncomfortable
  • Value for money
    Poor value for money
  • Cleanliness
    Dirty

The following English reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"good place"
Clean rooms and good service at the hotel. Loked the vicinity and definately will stay the next time. Value for money
Genuine Hotels.com guest review
Response by Hotel City Premier
Dear sir Greetings from Hotel City Premier!!! We appreciate your feedback. We would like to invite you again in the heart of Gurgaon
3 night family trip Nov 17, 2014
Arvind
IN
2.0 / 5Fair
"3 day stay"
Rooms are not clean up to the mark Bed sheets and other things were not clean Foul smell from quilt
Genuine Expedia guest review
Response by Hotel City Premier
Greeting from Hotel City Premier !!! Thank you for your review sir. We are very sorry for your bad experience. We will do our best to provide much better facility. Please visit soon.
Other trip May 10, 2014
A Traveler
GB
4.0 / 5Excellent
"nice newly built hotel,"
the hotel is suitiuated near mall, so almost all facilities are available nearby. hotel is newly built and facilities provided are upto the mark.
Genuine Expedia guest review
Other trip Dec 28, 2013
aalok
GB
1.0 / 5Poor
"pathetic"
It was very bad experience. there was no cleanliness in the room. Quality of food is also not good enough. I would say this hotel is pathetic. I found there was no parking facility. When i was asked about that they told me we are not able to facilitate the parking facility due parking is under construction. i had to park my car on the road.
Genuine Expedia guest review
Other trip Jul 8, 2013
sanjay
IN
1.0 / 5Poor
"worst experience"
Stay was pathetic. I clearly mentioned that m booking for a special occasion bit still the room thy gave was pathetic. AC was not working, construction was going on in the room. It was my husband's bday and thy messed up my surprise completely. Service were pathetic had to remind them for every thing water not there glass not there tea bags not there sugar not there nd what not pathetic service specially the manager who is at the reception use less don't know how to treat guests. Was my last stay would not visit again or recommend anyone
Genuine Expedia guest review
Other trip Jul 3, 2013
nikita
IN
1.0 / 5Poor
"Waste of money to stay in this hotel"
Hotel dot com should not include such a bad hotel in the booking list. This gives negative impression. I paid for AC room over 10 days stay and the hotel gave a kind of non ac room. Hotel staff looks like beggar for tips and money. All are arrogant. My advise to hotel dot com team is remove this hotel from booking list. Whoever stays in this hotel is a waste of money.
Genuine Hotels.com guest review
9 night business trip May 16, 2013
kalyan
IN
1.0 / 5Poor
"BAD"
It was not good as they informed its 3 star hotel however its an apartment
Genuine Expedia guest review
Other trip May 30, 2013
A Traveler
IN

The following reviews were posted by hotel guests from other countries:

3.0 / 5Good
"コストパフォーマンスはなかなか。"
スタッフはとってもフレンドリーです!部屋もキレイです! ただ、ホットシャワーがほとんど出なかったです。。冬のこのエリアはホットシャワー必須なのでかなりツラい。 暖かい時期に宿泊するならオススメです。 ホテル前は小さなモールで食事には困らないです。
Genuine Expedia guest review
Other trip Dec 26, 2013
shingo
JP
2.0 / 5Fair
"Hotel sans charme au personnel imcompetant."
Les draps pas changés depuis le dernier client. Les toilette couvertes d'urine et de poils pubien, la chasse nest pas tirée: neanmoins la languette: ces toilettes ont ete desinfectée pour votre confort est bien là!! Meme trois heure à l'avance, le personel n'a pas su me commander un taxi pour l'aeroport à l'heure. Apres tout ca, le reveille à 7h30 des marteau piqueur sur le toit: personne ne me previens de ces desagrements. Lhotel est cher mal placé, sale pas acueillant, imcompetant.
Genuine Expedia guest review
Other trip Sep 1, 2013
lucas
FR
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night romance trip Sep 26, 2014
A Traveler
KR
4.0 / 5Excellent
"It was nice. Other than some small things."
Genuine Expedia guest review
Response by Hotel City Premier
Dear customer Greeting from Hotel City Premier!!! Thank you for your review for our hotel. For next time we will take care of small thing. We are really sorry for inconvenience caused.
Other trip Jan 2, 2014
A Traveler
GB
3.0 / 5Good
Genuine Hotels.com guest review
1 night romance trip Jul 8, 2013
A Traveler
IN

TripAdvisor reviews for Hotel City Premier

Overall rating:Based on 39 traveler reviews

Most recent traveler reviews:

Overall Rating
"Very good budget stay"
01/13/16 anooprakash Bengaluru (Bangalore), India
The hotel is very clean and hygienic. The staff is very friendly. Their breakfast was really good. Absolutely amazing paranthas and chai, Definitely worth the stay. Pick it I recommend. Close to the metro station by a 20 min walk, 2 km ride,
Overall Rating
"New year stay"
01/05/16 ChauhanPrateek
I stayed here on 31st Dec'15 and I was bit reluctant to stay as I read few negative reviews about this hotel's staff...however I ended up staying in this hotel..and it was a pleasant stay..staff was helpful and very good..it is at one of the best locations in Gurgaon..plus they have a very good service.. If you are in ggn and want to stay in a budgeted hotel, this is a very good option.. But prices of food and beverages is too high..rest everything about this hotel is good....👍👍👍👍👍
Overall Rating
"The worst hotel I have been stayed in all my life."
12/26/15 764luizl Mumbai
The hotel and all rooms are very, very dirty. The front desk and all service treatment are unprofessional and impolite. The bed linens are old and seems to be very dirty, in addition to smell bad. There is much mold on the bedroom walls and they are very dirty, needs to be painted immediately. Behind furniture and under the beds there is a lot of dirty. Never stays at the third floor, the engine lift noise doesn't let you sleep. The refrigerator were very dirty inside, with mold. The hotel doesn't replace the bottle of water every day. There were no hot water for the shower. The main door's locker was broken. The breakfast are very poor and bad. Staying at this hotel no more than one night and in an emergency.
Overall Rating
"Nice location and good rooms"
12/12/15 Ro242 Bengaluru (Bangalore), India
We were there for one night, i liked the location and also the rooms. NExt door was a salon which was excellent for us ladies to get our hair done and get ready for the wedding party we had to attend. the staff was helpful and rooms were good.
Overall Rating
"A Home away from Home"
10/16/15 Rameshmoona Singapore, Singapore
Me and my wife stayed for almost 3 weeks in the Hotel. This was our repeat stay at the property. All staff members are friendly, polite and helpful. Special mention to Abhay and Baljinder from the Reception who always try to go out of the way to make our stay comfortable. The boys Bhola , Alam and a couple of them are very courteous and ever ready to serve with a smile. We plan to stay once again in January 2016. However a few things need attention. The housekeeping needs to be improved and the toilet needs to be more functional. Overall a great place with a fantastic location. We consider this as Home away from Home.
Overall Rating
"Nice budget hotel with the market close by "
09/22/15 Routhman Mumbai (Bombay), India
Good rooms. Bathrooms are fine. Don't expect very fancy service, but they seem to do their best. Have stayed here for a couple of times now. Ask for rooms on the 2nd floor if they are available. I found them to be a little bigger and a little well done compared to others. Very good option for both business or private trips. Best part about this hotel is it's location. Variety of options for food, amenities and a supermarket are bang in front of this hotel.
Overall Rating
"Second Home"
05/26/15 DRIVOBLOG New Delhi, India
This Hotel is like my Second Home in Delhi NCR. I have been a frequent patron of this hotel since the last 2 years. Its is nothing more than a Bed & Breakfast offering but they can do wonders if they can pay a little more attention to service responsiveness and quality. Travel desk is very reasonable and frequent guests are well attended to. Best Part of this hotel is the location opposite Super Mart 1 which has all kinds of retail and service amenities.
Overall Rating
"Good hotel to stay with family"
02/25/15 raghavpillai Gurgaon, India
Its a good hotel to spend time with your family, mainly due to its pretty calm and relaxing location. Hotel looks impressive though not very big in size but the services and staff is exceptional. Rooms are best in size and cleanliness and interiors are good, sofas are cosy and relaxing. Appliances are working fine, free WiFi. House keeping is fantastic, always on time and as prescribed. Staff is attentive towards customers small complaints. Services provided are more than the money paid and will completely satisfy you.
Overall Rating
"VERY GOOD BUDGET HOTEL"
01/01/15 TADUTT81 Dubai, United Arab Emirates
Its a nice hotel just opposite supermart gurgaon. Rooms are big with attached balcony.Interiors are also good with wooden touch. In general staff are courteous here. Though they lack professionalism as expected from budget hotel. Breakfast options are horrible. Sometimes only bread pakoda and bread toast are available.
Overall Rating
"Perfect budget hotel ..just some thing to be cautious of!"
11/10/14 KIRTI B Gurgaon, India
It's a great budget hotel just be aware that they don't have their own kitchen. some rooms (on 2nd and 3rd floor) are very small try taking a peek in the room getting allocated always double check toiletries , usually given on demand. claim your free breakfast explicitly
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews