All hotels in Austin, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here15707 Oak Grove Blvd, Austin, TX, 78734, United States of America, ‏‎855-239-9222
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4.2 / 5Excellent

Score breakdown (from 222 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.3
  • Condition
    4.4
  • Neighborhood
    4.4
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2.0 / 5Fair
"Dissapointment"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
We stayed here for a weekend getaway and had a very late check in due to a delayed flight. The front desk girl was very nice, but informed us the room we were being given was the last room available in the entire hotel. It had two queen beds. We had paid extra to book a king bed room. She said there was nothing she could do, as it was the last room. Well, the room was in the worst possible spot, on the first floor right beside the very loud side entrance door into the hotel and just down the way from the noisy lobby. The walls were very thin, and we heard every bit of the room beside ours 2 hour party and yelling. To top it off, there was a huge spot of black mold on the ceiling of the bathroom right above the toilet. The beds were quite hard and more the size of a double, not a queen. I am not one to write negative reviews and usually love Holiday Inn's, but this hotel really turned our romantic weekend into a dissapointment.
Genuine Hotels.com guest review
2 night romance trip Apr 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Holiday Inn Express Lakeway, TX"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were looking for a hotel close to a particular restaurant and this one was less than a mile away. It was beautifully landscaped, the room was clean & comfortable, the dining room was very nice and the food was tasty. I would absolutely stay there again and recommend this hotel.
Genuine Hotels.com guest review
1 night family trip Apr 15, 2015
Nikki
US
2.0 / 5Fair
"Handicap room is no bueno."
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Out of all the rooms they had available, they gave me the handicap room. The shower fixture was broken, the bedsheets had a stain on it and the towels felt/smelled like they were washed with industrial floor cleaner and then over-bleached. Overall, the room was ok. The staff was real nice and the breakfast was good, so it wasn't that bad.
Genuine Hotels.com guest review
1 night trip with friends Apr 19, 2015
Paul
US
5.0 / 5Outstanding
"Hotel stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was very pleased with this Hotel
Genuine Hotels.com guest review
2 night family trip Mar 6, 2015
A Traveler
US
5.0 / 5Outstanding
"The whole stay was very comfortable."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a very nice stay at this location. The room was comfortable and the continental breakfast was was decent.
Genuine Hotels.com guest review
1 night family trip Feb 26, 2015
Katherine
US
4.0 / 5Excellent
"Golf tournament."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good location. Front desk personnel were very nice.
Genuine Hotels.com guest review
2 night family trip Feb 15, 2015
Jim
US
5.0 / 5Outstanding
"Review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good all around
Genuine Hotels.com guest review
2 night trip Jan 23, 2015
Taylor
US
5.0 / 5Outstanding
"Friendly staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I left a few things in the room. I called and they still had them.and they are mailing them to me. Nice clean room and great breakfast.
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our reservation was originally for two nights. The weather was forecast to turn real bad so we opted to leave a day early. The process to adjust our reservation dates was easy. The hotel took care of us and we got home before the severe weather.
Genuine Expedia guest review
Other trip Jan 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent service from outstanding hotel staffs"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My family and I were welcomed with a warm smile and very courteous staff at the front desk. She even called the room to check if everything was ok. We all felt at home during our stay. The staff was so gracious to open the hot tub for the kids to enjoy. The room was immaculate and very cozy. I highly recommend this hotel!
Genuine Expedia guest review
Other trip Jan 6, 2015
Siegfred
US
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Friendly staff, excellent hotel, comfortable rooms
Genuine Hotels.com guest review
2 night family trip Jan 2, 2015
Sharon
US
4.0 / 5Excellent
"My fifth time to stay at this hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was gracious, everything was where it was supposed to be, an easy place to stay, with a great location. This was my fifth time to stay at this hotel.
Genuine Expedia guest review
Other trip Dec 31, 2014
Doug
US
4.0 / 5Excellent
"Good overall"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We mostly had a good experience. We had a suite and it was satisfactory size-wise but not really what I expected for a suite. It took a long time for the hot water to come on in the sink and shower. One evening we only had lukewarm water and, fortunately, we didn't need showers. The shower also leaked (a lot) all over the floor, although we could never see where the water was escaping from. It really wasn't a big deal, although we needed more towels to mop up the floor. It good two towels per shower to contain the water to the bathroom! (We were told that maintenance wouldnt be in until Monday, so there wasn't anything else we could do.). Staff was very kind and accommodating. Breakfast was okay, much like the other Holiday Inn Expresses.
Genuine Expedia guest review
Other trip Dec 23, 2014
Parnelli
US
5.0 / 5Outstanding
"Nice stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The front desk service was top-notch; very friendly. The hotel entrance was difficult to find, especially when we arrived at night (not much in the way of signage!) and if we did not have our GPS, we would have missed it completely!!! The breakfast was actually very good, fresh, and with a nice selection. Overall, it was a very pleasant stay!
Genuine Hotels.com guest review
4 night family trip Oct 30, 2014
Donna
US
3.0 / 5Good
"Not staying here again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
I could not get on the internet. It was vexing.
Genuine Hotels.com guest review
1 night family trip Nov 1, 2014
Jason
US
4.0 / 5Excellent
"Great Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This hotel was great. The 2 queen bed room had plenty of space for a family of 4. It was very clean and the staff was courteous to our requests. Our kids loved the breakfast options especially the automatic pancake maker!
Genuine Hotels.com guest review
5 night family trip Oct 23, 2014
A Traveler
US
4.0 / 5Excellent
"Good Choice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice hotel--well maintained. Signage on 620 is not highly visible, so it is easy to drive right by it (the hotel sits back off the road a bit.) Otherwise, the room was good, and the breakfast was fine. Check in was a bit slow, as there was only one person on duty (4:30 PM), and there were a couple ahead of me.
Genuine Hotels.com guest review
1 night trip Oct 21, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel in the hills"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
I was only at the hotel for one night, but the room was spacious and well appointed. Decor was very modern, which was a refreshing touch. One very handy feature was the abundance of electrical outlets, including the ones on bedside lamp tables. However, there was a curiosity regarding the light switches that would have been helpful to know up front. Evidently, the light switch right inside the front door of the room controlled all power to the entire room. So for quite a while, I flipped switches trying to figure out why all of the lights and outlets suddenly didn't work anymore. Once I figured it out, everything worked great and I slept like a log.
Genuine Hotels.com guest review
1 night trip Oct 18, 2014
Hal W
US
5.0 / 5Outstanding
"Best bed I have slept in in the last 5 years."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The bed was great the room very quite good stay new hotel great staff.
Genuine Expedia guest review
Other trip Sep 26, 2014
Joseoh
US
5.0 / 5Outstanding
"Awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was awesome. They helped with a messed up reservation.
Genuine Expedia guest review
Other trip Sep 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Always clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We always have a clean, pleasant stay here. We actually have booked this hotel three different times over OMNI Barton Creek.
Genuine Hotels.com guest review
1 night trip Sep 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect for Hamilton Pool"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Decided to stay here for a morning visit to Hamilton Pool. Location was great and there is an outstanding Mexican (Don Mario) just over the street.
Genuine Hotels.com guest review
1 night trip Aug 26, 2014
Alfie
US
5.0 / 5Outstanding
"Awesome stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved how clean everything was.
Genuine Hotels.com guest review
1 night trip Aug 15, 2014
Dai
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was clean, and great service. About 30mins away from Austin but great location from Lake Travis.
Genuine Hotels.com guest review
2 night trip Aug 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice, clean hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The breakfast was good, the pool was very new and the pool area had good seating. Overall very nice experience.
Genuine Expedia guest review
Other trip Aug 11, 2014
A Traveler
US
4.0 / 5Excellent
"Good hotel close to everything"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was clean & the staff awesome. We had a good stay. At night, the hotel is hard to see from the road - needs better signage on the road. Bed was comfy, hallway a little noisy, but overall everything was great. Close to Lake Travis, shopping and everything else Austin.
Genuine Expedia guest review
Other trip Aug 10, 2014
J
US
3.0 / 5Good
"New but Average"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
nice brand new hotel, staff did not really know the area for visitors, sheets & pillow uncomfortable
Genuine Expedia guest review
Other trip Aug 5, 2014
A Traveler
US
4.0 / 5Excellent
"close to the lake."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
needs to improve the fitness center, also missing toast for breakfast and more staff during breakfast; run out of coffee very soon.
Genuine Expedia guest review
Other trip Aug 1, 2014
Herman
US
4.0 / 5Excellent
"Hotel Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was very nice. The beds were comfortable and the pillows were soft.
Genuine Expedia guest review
Other trip Jul 30, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed only one night but the room was clean, the staff was friendly, and the overall stay was very satisfying. We will be back.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Lakeway
Hi, It is always a pleasure to hear that we were able to provide excellent service for our guests. We work very hard to provide a world class experience for everyone and its great to hear that our hard work is paying off!! Thank you for your warm comments and we truly hope to see you again soon in your travels!! Regards, Cory Armer General Manager
Other trip Jul 19, 2014
A Traveler
US
4.0 / 5Excellent
"Great stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nearly everything about our stay was perfect and ten times better than Omni Barton Creek and Southlake (stayed last week). Not to mention our room was spotless! It was a huge disappointment that there was hardly any gluten free food on the breakfast buffet (yogurt and two pieces of fruit) and not enough tables. My husband along with, three other people had to eat breakfast on the couch in the lobby, because two huge groups of people moved the tables together, but left the chairs out. The frustrating part was that there was maybe 3-5 people eating at the tables filled with 25-30 people.
Genuine Hotels.com guest review
1 night business trip Jul 14, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was clean and new. They complimentary breakfast was nice, an upgrade on bathroom toiletries would be an improvement.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Lakeway
Hi Julie, Thank you for your feedback. It really helps us pin point where we can improvement at our hotel. I am glad that you enjoyed out Express Start Breakfast and that your room was clean. The amenities in our guest bathrooms are supplied by Bath and Body works in which IHG is partnered with. During your next visit, if you require additional items, it would be our pleasure to provide you with anything that you need. Again, I am glad you were otherwise able to enjoy your stay and we truly hope to see you again in your travels. Thanks again and have a wonderful day!!! Regards, Cory Armer General Manager
Other trip Jul 12, 2014
Julie
US
4.0 / 5Excellent
"Nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Clean, very nice. Would stay here again. Good breakfast.
Genuine Expedia guest review
Other trip Jul 12, 2014
A Traveler
US
4.0 / 5Excellent
"Comfortable and clean"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The beds were very comfortable and the room was nice and clean. Staff was friendly and efficient. Breakfast was yummy!
Genuine Hotels.com guest review
1 night trip Jul 4, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
HI Express was ok for the cost. They offer free hot breakfast, but the eggs were dried out and bacon was laying in grease in the serving pan. Food just didn't look very appetizing. I guess you get what you pay for. We stayed in a room with two queen sized beds. One of them is about 1 foot from the AC unit, so unless you like air flow while you sleep, you won't like that. Also, the beds are covered with vinyl backed mattress covers. Even with the "airish" room, I got sweaty on one side; cool on the other, and didn't sleep well.
Genuine Hotels.com guest review
1 night trip Jun 29, 2014
David
US
5.0 / 5Outstanding
"Totally awesome!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Will stay again...
Genuine Hotels.com guest review
1 night trip Jun 28, 2014
Sandy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
it was a very good hotel ---I would say there again
Genuine Expedia guest review
Other trip Jun 30, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Newer hotel must not be doing well. Shower not cleaned thoroughly, vending machines removed, breakfast OK but coffee weak and cool.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Lakeway
Hi Bill, Thanks for your review of our hotel. Its feedback such as this that allows me to focus our training efforts. I would like to take this moment to address your concern regarding the vending machines in the hotel. We have 3 floors and on floors 1 and 3, you will be able to find ice machines. The first floor next to the elevator and ice machine, you will find the soda vending machine stocked with Coke products. These machines are on a schedule with a representative from Coke to ensure that the machines always have what you are looking for. The hotel also has a gift shop that where you can find refreshments as well. I am terribly sorry about the confusion of the location for the vending machines. In future visits to our hotel, I would encourage our guests to contact the front desk agent on duty with any questions and it would be our pleasure to provide any information needed. Again, thanks for you review and we hope to see you again soon!! Regards, Cory Armer General Manager
Other trip Jun 22, 2014
Bill
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Great hotel in a nice area! Very clean! Would stay there again !
Genuine Expedia guest review
Other trip Jun 21, 2014
A Traveler
US
4.0 / 5Excellent
"Disturbing night"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We were very happy until 2nd night, late check in were very noisy (7 rooms) almost all night until frint desk finaly decided to move them
Genuine Hotels.com guest review
2 night family trip Jun 13, 2014
Lorena
US
5.0 / 5Outstanding
"nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great
Genuine Hotels.com guest review
1 night trip Jun 3, 2014
greg
US
2.0 / 5Fair
"Nice view"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
They missed up on our room twice. 1st the key card didnt open our door to our room so we had to go back down. So they gave us new card keys to another room. We open the door to the new room.Which that room was already in use. So went back down to get the right card keys and room. And all I kept getting was sorry im in training ok understandable but its a slow night how could you mess that up twice. Was very upset and tired to be doing running around late at night.
Genuine Expedia guest review
Other trip Jun 9, 2014
Amy
US
5.0 / 5Outstanding
"Great experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff was warm and welcoming. Place was super fresh and new. Food was plentiful and good in the mornings. Lakeway is a wonderful location for families to visit as well as business trips, as the location was right off a main road.
Genuine Hotels.com guest review
2 night trip May 30, 2014
A Traveler
US
4.0 / 5Excellent
"Nice, Very Nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location in Lakeway, Texas. Excellent accommodations! Friendly staff. Had a boutique hotel feel. Highly recommend.
Genuine Hotels.com guest review
1 night trip May 30, 2014
Kathleen
US
4.0 / 5Excellent
"Memorial weekend vacation"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very nice, clean rooms and personal very friendly. The only problem was to find a spot for breakfast time... to crowded. Overall very nice place, will be back soon.
Genuine Hotels.com guest review
2 night family trip May 24, 2014
Pamela
US
5.0 / 5Outstanding
"Lovely Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel and room were clean, bed was comfy, staff was friendly...definitely recommend if you need to stay in the Lakeway area.
Genuine Hotels.com guest review
1 night business trip May 8, 2014
StephL
US
5.0 / 5Outstanding
"Wedding trip"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was nice and clean. King bed was real comfy, breakfast was good and plenty of choices to choose from. Downside was that it wasn't easy to see street by hotel, was small street sign and kept passing couple of times. Great hotel for price and would definetly stay here again
Genuine Hotels.com guest review
1 night romance trip May 17, 2014
Eric
US
5.0 / 5Outstanding
"Very clean. Easy parking and egress."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great service. 3 levels Great breakfast line. Close in parking.
Genuine Expedia guest review
Other trip May 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Clean and Comfy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The hotel was a little further than I thought from my conference space and because of the weather I didn't want to go looking for somewhere to eat. Ordered in pizza and just relaxed and enjoyed a quiet evening. The room was immaculate and the bed was very comfortable.
Genuine Hotels.com guest review
1 night trip May 12, 2014
A Traveler
US
5.0 / 5Outstanding
"No surprises. All good."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Clean, comfortable, pleasant staff, and good selection for breakfast. Very convienant location.
Genuine Expedia guest review
Other trip May 13, 2014
Doug
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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