Lifehouse Spa & Hotel - Essex (county)

The overall stay was enjoyable, pool and gym area plenty of room to do your own thing. The only fault was the restuarant staff for the evening meal and breakfast. We were left for over 30 mins before getting our own desert menu. Then breakfast staff were arguing and one member of staff in tears. The food was lovely just a ashame about the wait.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I stayed here for 2 nights whilst working away and the bed and shower were both of high standard and I had room service dinner which was of restaurant standard and there was a good choice although the 1st eve I asked for a menu and told they could not bring one so read out the options to me and the 2nd night they brought me a menu without me asking […] so inconsistent. Breakfast in the restaurant was very disappointing though, lack of organisation, empty juice and nobody asked me what I wanted to drink or greet me upon arrival, I ordered and omelette which was awful as was the oatmeal, very poor standard. Read more

Genuine Hotels.com guest review

Food quality not as high as a year ago. slippers in room also poorer quality and fewer toiletries. Young man who escorted us to our room was great- both polite and friendly the lady at reception on our arrival late on Friday was curt and clinical in her approach but those at reception when we left were lovely?s

Genuine Hotels.com guest review

this was my 6th visit, and lifehouse never fails. i love the place. the only improvement would be more flexibility for evening meals. it would be great if the cafe could stay open longer for everyone who doesn'r fancy a big evening meal but want a quick bite to get back into the pool.

Genuine Hotels.com guest review

It's the second time I've stayed here, and this time I had time to use the pool & spa facilities which are excellent. Previously my stay was spoilt by ridiculous food pricing where evening dinner choice was limited to a set meal price of £28, but this time they had much more affordable options and I opted for the Caesar salad for 12.95 (still expensive […] but well within my company's food allowance) The rest of the hotel is great, and they give you a quick guided tour as they escort you to your room. Read more

Genuine Hotels.com guest review

Great value but is a spa not a place to just stay the night

Genuine Expedia guest review

Fantastic place extremely peaceful thank you

Genuine Hotels.com guest review

Visited this hotel/spa in November. On the morning of Monday 19 November, I left my room (in the Mulberry wing) so that it could be serviced. I made my way into the lift and a male member of housekeeping staff shouted a racist remark at me. He didn't think I heard him. This made me feel very hurt, and I was shocked that a member of hotel staff could […] be so ignorant and unprofessional, for such a lovely hotel. I made a complaint to the Manager Imogen, who said she would deal with the situation. I was making plans to book another stay here in 2013 but will never return now, as a result of this incident. Please consider hiring more considerate staff in future. Read more

Genuine Expedia guest review

We were very disappointed with this hotel. It's a beautiful place but was oversubscribed (over 150 people) and therefore we experienced several problems. First of all we were put in a room with no heating and when we queried it was told on two occasions that it should be ok but would take a little while to heat up. Then eventually a porter turned up […] with an electric heater and explained that they a problem with the heating and it was affecting several rooms. Then the room safe didn't work and we were kept awake by “mood lighting” in the bedroom (really bright green led on ceiling). The Spa was extremely busy, all loungers were taken and it was difficult to use the facilities. BUT the worse part of the stay was the restaurant which was unbearably noisy with a constant drone of people talking. The service was slow and we didn't receive our ordered deserts or second round of drinks that we ordered. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel stay was supposed to be a relaxing treat but it was far from this. The spa area was crowded and noisy, the beds were uncomfortable and squeaky, there were cobwebs all around the ceiling, we were served a sandwich and had to eat it on our laps as the staff failed to clear the table of dirty glasses and plates and we were unable to book a treatment […] as we were told the hotel was full. Surely there should be the capacity to accommodate all guests for treatments if it advertises as a hotel and spa. There was no internet access either. The only real positive was the evening meal which was lovely. I would be unlikely to return. Read more

Genuine Expedia guest review

We had a two night stay as a treat for our Wedding Anniversary. It was busy as it was half term, but we had a fantastic, relaxing break. The room was huge and so was the bed! Everything was very clean. The bathroom with both bath and shower was again very clean, although the shower was not very powerful. The pool was cool as there was a problem with […] the heating, but we still swam. The jacuzzi, the steam rooms and sauna were superb. We love it, we will be back! Read more

Genuine Expedia guest review

Giving guests a disclaimer before you even check in does not bode well. Technical issues with pool, rain shower, salt spa and keys meant a less than brilliant experience. Shame as could be so much better.

Genuine Hotels.com guest review

Lovely clean serene place to stay

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Warm friendly staff,excellent service,superb food,and comfortable surroundings.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Sadly we only stayed at this hotel for 1 night and so didn't have the time to make full use of the amazing spa and lovely gardens. However my wife and I each had time to have a treatment each which was great. The room onto the garden was clean and spacious and the bathroom was good. The only shame was that breakfast finished fairly early (09:30) so […] we felt a bit rushed in the morning. Dinner was really good as well though Read more

Genuine Hotels.com guest review

We enjoyed our stay. Noticed a varied age group with staff which was also refreshing and all polite with professional sense of humour. It would have been nice to be able to hire picnic baskets with rug to purchase to sit in the gardens.

Genuine Hotels.com guest review

This hotel provides a peaceful environment for rest, exploration and romance. The staff get a 5* rating

Genuine Expedia guest review

Modern, trendy boutique experience. Relaxed and informal.

Genuine Expedia guest review

Hotel easy to find and situated only 15 mins from the coast so good location for me. On arrival reception was busy and we werent given any attention until after 5 mins and thought we were checking out and not checking in. It was really dis-organised. Room was good but far too stuffy and didnt sleep well at all. Grounds were large and you can get around […] on bikes if you choose to do so. Spa facilities were good, and alot more organised and quite good value. Saying that would stay again but would ask for a fan or take one next time !!! Read more

Genuine Hotels.com guest review

if you need total relaxation, this is the place for you

Genuine Hotels.com guest review

Possibly the most customer focused hotel I have stayed in.Set in beutiful grounds, the hotel is finished to a high standard and the spa area has a number of different activities (Sauna, steam room, salt room...). We went during the week and the hotel was resonably busy but the spa area was quite quite. Highly recomended and will go back again

Genuine Hotels.com guest review

Very enjoyable. Evening meal very expensive

Genuine Hotels.com guest review

A very enjoyable stay at this well equipped and well located spa. Very friendly staff and comfortable rooms in fantastic surroundings. The grounds are well worth exploring, nice gym and large pool, bikes for use by guests and a good range of classes. Didn't have time for the treatments but will definitely do so next time.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The grounds surrounding the hotel were a pleasure to walk through and enjoy from our bedroom window. We received a warm and efficient welcome on arrival. It would have been helpful to have recieved an information pack (or had one in the room) on the full facilites, times of opening and costs. The Spa facilities and classes were excellent. The Aqua aerobic […] class was fun. We would be more than happy to return and recoomend the hotel. Read more

Genuine Expedia guest review

Stayed at the Lifehouse on a business trip - was clearly in a minority (of 1) as everybody else was there to enjoy the Spa/Health facilities. Very modern/bright/clean hotel. The only thing that let it down was that I arrived at 10PM and could not get enything to eat - not even a bag of crisps at the bar. That aside, a very comfortable stay.

Genuine Expedia guest review

Can't fault the staff - they were very helpful

Genuine Hotels.com guest review

An absolute gem which is well hidden away in the far flung reaches of Esssex. Staff are very welcoming. The facilities are excellent. Only slight area to improve upon would be air conditioning in room for the rare hot days we get. The gym is modern and well equiped. Room was great, I will be returning as soon as I can.

Genuine Expedia guest review

Peaceful setting in beautiful grounds with lovely facilities and treatments.

Genuine Expedia guest review