What a wonderfully appointed hotel. It was a most enjoyable stay. Some suggested improvements include: 1. Lobby signs in lifts 2. Exit signs in carpark 3 and 4 and 3. Signs directing towards lifts in the lobby. Thank you for this opportunity.Genuine Hotels.com guest review
Great hotle in a fantastic position. Close to great cafes and 2 min walk to Manuka Oval. Would highly reccomend this hotel.Genuine Expedia guest review
"Great Location and clean and good atmosphere"
ExcellentGenuine Hotels.com guest review
"A very modern, convenient hotel with helpful staff"
My friend and I stayed at the East Hotel as we were taking part in the Canberra running festival that weekend. The hotel is very new and modern. We had issues finding a car space (as the car park showed 'full' and all on-street parking was taken due to a nearby football match) but the hotel let us use one of their reserved spots. The check-in process […] was smooth and the hotel room was comfortable and served its purpose. The Hotel is close to the restaurants in Manuka and if you are taking part in the running festival, very close to the starting line. Parking overnight was only $10 which is very reasonable (well, especially if you're accustomed to Sydney rates!). They were able to give us a late check out of 2pm without any extra cost. Overall, the staff were very courteous and helpful. I would definitely consider staying here again if ever I was in Canberra. Read moreGenuine Expedia guest review
Excellent hotel/accommodation facility. Centrally located. Helpful staff. Extremely impressed with facilities and attention to detail throughout the whole place. The cafe/ restaurant in the foyer is very handy, only disappointing thing was that we wanted to try the restaurant for dinner but it was closed for a private function. The rooms were well proportioned […] and fitted out with everything you could possibly want for either a short or extended stay. Would definitely stay again and recommend to others.....actually I already have. Read moreGenuine Expedia guest review
"Modern hotel in great location"
Very comfortable, modern accommodation with all appliances for cooking. Great location for restaurants and points of interest. We had a very restful stay.Genuine Hotels.com guest review
"Family friendly and exceeds expectations"
The East Hotel is in a great location in Canberra, walking distance to both Manuka supermarket and cafes & restaurants and Kingston shops too. The apartments are spacious, very clean and thoughtfully equipped for families, kids are welcomed and catered for too. The car parking is onsite and the restaurant Ox on the ground floor provides fantastic food. All […] the staff were friendly, welcoming and professional. The attention to small details makes a big difference in the guest experience. Thanks for a great stay over Easter. Read moreGenuine Expedia guest review
"Wonderful hotel, but watch for extra costs!"
The hotel was immaculate and in a great location. Parking ($10 per night) and a credit card surcharge (3%) were unexpected, so be prepared. If you're at the hotel over a weekend or will only need parking at night, park on local streets. It's a safe neighbourhood and you'll save yourself some cash to spend on the lovely local cafes. :-)Genuine Expedia guest review
"Stay at East Hotel"
The hotel room was spacious and very well equipped. We particularly enjoyed the small service area and the Nespresso coffee maker - much better than having the usual instant coffee mix. The bedroom and sitting area were well set out with a good sized TV mounted on the wall for perfect viewing from the KING size bed.The bathroom was well designed and […] quite large. The room was very comfortable and the staff were very helpful and obliging. We would recommend the hotel to our friends and family Read moreGenuine Expedia guest review
Spacious rooms.Well located, funky hotel.Genuine Hotels.com guest review
Great weekend away with friends, close to lovely Manuka shops & restaurantsGenuine Hotels.com guest review
The house keeping was quick in answering but the girl who came up was unable to speak proper English, so we had some troubel with that.Genuine Hotels.com guest review
"Modern, clean, comfortable"
We stayed at East over Easter in a 1 bedroom Luxe apartment with a toddler. We loved the hotel, the staff and the location. It's modern, clean & comfortable. The apartment was spacious. It's an easy walk to Kingston (400m) and Manuka (600m). The staff put on an Easter egg hunt for kids, but unfortunately we missed it. The hotel offers bikes for free […] hire. I have 2 minor complaints: 1. The door to the bedroom is a clear, plastic sliding door. For most people this won't matter, but it meant that we struggled to get our toddler to sleep before we went to bed because he could hear every sound we made and whatever lighting we had on. 2. The in-house restaurant Ox was extremely busy on Good Friday, so room service took too long (about 1hour 20). Also the room menu had NO vegetarian options. Read moreGenuine Expedia guest review
Great location, newly built hotel, clean room and attention to all details. Little issues described below. I'd highly recommend it.Genuine Expedia guest review
"Swanky and Chic."
I had a three night visit to Canberra so I found the East Hotel on hotels.com. I really did luck out on this one. It's practically a brand new hotel, very modern and chic. I stayed in a studio room that faced south. The layout was good, the furnishings were new and modern, the suite was fully equipped, the staff were very helpful and I would easily […] stay there again. The location of the hotel was right near grocery shopping and restaurants though it was a bit of a walk to the Parliamentary Zone and the substantial walk from the CBD. The one singular issue I had was with the bedding. I think my duvet lining had not fully dried when my bed was made so there was a faint mildew smell to it. I did not seem to realise what it was until really my last night when it got particularly strong and I started feeling sick. In retrospect I probably should have called housekeeping to get it changed. Other than that, everything was fantastic. Read moreGenuine Hotels.com guest review
Overall great value for money, apartments have everything you need and a little bit more whilst on vacation. Handy for everything whilst in Canberra with many local shops,cafes etc nearby overall an excellent place to stay :)Genuine Hotels.com guest review
"Good hotel but room claustrophobic"
Lobby and service great but room dark, squashy and could only open window 10cms and had to request that. Would only go back if requested room with balcony.Genuine Hotels.com guest review
We booked this Hotel because of the positive reviews but the location was our first priority. It is a very new Hotel but felt very empty on our arrival. I think on our floor there was one 'No Thanks' hanging on a door. Our issue was an adjoining door,(we were a couple)' my husband wanted a beer - no mini bar price list and then to top it off a television […] which didn't work. In all honesty these issues are minor however after driving directly from Melbourne (7hrs) these added up to VERY annoying. The staff were accommodating but there seemed to be very few on duty so waiting for things took longer than it should. Also we eventually moved to another room - inconvenience because we had unpacked. And the room was lovely - light bright and no adjoining door. Why didn't we get this room in the first place? Does Expedia bookings get secondary rooms? I'd stay here again but with conditions. Read moreGenuine Expedia guest review
"Convenient location and excellent service"
We stayed here for three nights with our 6 months old baby. The hotel is very modern and clean. Check in was a breeze. There is an secure underground parking for a small additional cost. Our apartment room is very clean. It is walking distance to Manuka shops where there are several branded shops and nice cafes and restaurant. The service was excellent. […] The staff are very helpful and friendly and most importantly always promptly response to our requests. Read moreGenuine Hotels.com guest review
"A must stay in Canberra..."
The hotel/apartment was the best I’ve stayed in - clean, well set up, everything you need for a short or longer stay. Check in & out staff couldn't have been more helpful. Our apartment was large, extremely clean and had all the amenities we expected and more. Location was great, less than 5 min walk to 2 shopping centres both with great restaurants. […] Take advantage of the free bike hire offered at the hotel. No better way to see Canberra, the lake and surrounds’ than a bike. Read moreGenuine Hotels.com guest review
"Excellent place to stay."
The staff were welcoming, professional, and went out of their way to make sure your stay was most enjoyable. The hotel rooms are very modern and also comfortable. The bed despite it's reputation of being hard was also comfortable. The small touches like the lime/lemon water coolers in the foyer, the selection of magazines in the foyer the free pushbikes […] the personalised google maps from the front desk contributed towards making our stay very relaxing. The 12 noon check-out virtually gave us an extra day's stay. The environmental slant on many aspects of the hotels operation is pleasing to note. The rooms were large in size. Read moreGenuine Expedia guest review
"A pleasant stay"
Although the hotel is pitched at business travellers, as a couple we enjoyed our stay. Of note, were the printed instructions to and from the hotel for visiting places of interest (our car has no GPS), the Nespresso machine in the restaurant though the one in the bedroom didn't work satisfactorily and the overall helpfulness of the staff.Genuine Expedia guest review
"The East Hotel Canberra"
Our hotel experience at the East Hotel was extremely pleasing. Our suite was very comfortable with the most up-to-date furniture, luxurious bedroom & modern bathroom and what a great lounge room to relax in after walking around the many beautiful sites in Canberra. The staff were extremely helpful and the location .... FANTASTIC, so central to everything, […] Parliament House, the National Art Gallery, the National Library ..... And Kingston and Manuka just down the road. We love travelling to Canberra from Sydney and next time we visit we will be staying at the East Hotel....what a great place to stay when visiting Canberra. Read moreGenuine Expedia guest review
The hotel is quite new, fresh and very comfortable. The East Studio has a well equipped kitchenette, good bathroom and great bed. Carpet had a few dirty marks.Genuine Expedia guest review
"No one at reception despite 24hr reception claim!"
I never arrived at a hotel and there was no one at the reception! I am a seasoned traveller both domestically & internationally. I did not arrive at the early hours or the late hours. We got there around 4pm. There was no bell to ring. There was a woman who was in a uniform who saw me while talking to a "guest", I presumed. She went away tending on […] the guest but did not return right away. I had to peek through the office door to see if anyone is working in this so-called laid back unique hotel! For 15 mins, there was no one servicing us at all. I was going to give them a call and get someone out to serve us. Just before I pulled out my phone, 3 people came out of nowhere, including the woman in uniform before. One claimed that one person should be there but just stepped away. How hard is it to get someone to step in while he was away?! I was then shown an invoice with amount due even though I had paid in full when I booked. Very confusing as it was the amount that was supposed to be paid to the expedia website as explained by one staff! Food at the Ox eatery was great. However, the seating for the booth seat is not as comfortable as you need to lie all the way back, which is not quite appropriate for a dinner. I asked whether there is any mailing list that I can sign up for the restaurant news. I was told that the hotel maintains the restaurant website and "they are too lazy to maintain it". The whole experiene was a bit disappointing as I expect much from this new hotel. Read moreGenuine Expedia guest review
Very satisfied. Good service. Very good restaurant.Genuine Hotels.com guest review
"Coming Back Again"
This was a wonderful spot to stay. Central, close to everything - restaurants, transport, clubs, Manuka Oval and great shopping.Genuine Hotels.com guest review
Very friendly. Great location. On door step of Manuka and transport to city.Genuine Expedia guest review
"Comfort with a retro twist."
This was a great spot to stay with good shops close by. Quiet and comfortable with friendly staff.We had an apartment with great cooking amenities and thoughtful decor.Genuine Hotels.com guest review
We loved staying at the East Hotel. It had a coffee machine, an iPod doc stereo, a full laundry, a full kitchen (including a dishwasher), 2 x TVs, a balcony and very cool decor. You know when you stay at other places and if you leave sihes, they charge you more?... Well, we came back from a day out and they had unpacked the dishwasher for me. The neighbourhood […] it is in is excellent - so close to the supermarket and cafes/bars/restaurants and even some boutiques. Would defintaley stay here again. Canberra was great - relaxing, chilled and plenty to do. Read moreGenuine Hotels.com guest review
excellent hotel and so conveniently located. We could not have wished for better accomodation.Genuine Hotels.com guest review
Breakfast is fantastic and very reasonable. Great muesli and yoghurt.Genuine Hotels.com guest review
"Great place - great location"
This hotel is great - we'd definitely stay again and have already recommended it to others. There was a slight misunderstanding about our room requirements but this was rectified immediately - we stayed in an extremely comfortable, well designed two bedroom apartment spacious enough for two adults and three older children. We all loved it and had a […] great time. Staff very unobtrusive but very helpful. Read moreGenuine Expedia guest review
When we ordered an apartment for two adults and two children we were unable to see through expedia or the hotel website what the bedding configuration was. Upon arrival, the friendly staff informed us that there was a pull out lounge for the kids to share. The staff were more than happy to find more suitable accomodation, but I was disappointed that […] Expedia didn't provide enough information. Read moreGenuine Expedia guest review
"A Great Place to Stay While Visiting Canberra"
I stayed at the East Hotel for a few days over the Xmas/New Year break and could not fault the Luxe Studio room I stayed in on level 5. The hotel is fairly new (6 months) and has a modern stylish decor with hints of a 70s retro look and feel, which I quite like. The rooms are generous in size and are furnished with a King size bed, small table and chairs(x2) […] as well as a reclining lounge chair and matching foot rest. The bathrom is a good size and has a good size spa bath as well as a separate shower and toilet. The kitchenette comes complete with a mcrowave oven, plenty of crockery and cutlry, a toaster, kettle and a nescafe coffee machine with complimentary coffee (x3). There's the usual assortment of sweet and savioury nibbles at a price as well as a variety of both alcoholic and non-acolholic beverages. The reception on groud flor is well attended and there is a modern looking restaurant on the same level. I have no idea what the food is like as I didn't dine in. If you prefer something more casual there's a nice pub across the road or plenty of cafes to choose from at Manuka. There is plenty of underground car parking below the hotel accessed using a hotel swipe card with lifts on every level. I really enjoyed my stay at East Hotel and the complimentary Xmas card and chocolate on Xmas day was a nice touch. Read moreGenuine Expedia guest review
It was a lovely, quiet, relaxing place to spend our few days in Canberra. So close to Manuka and Kingston shops and eateries.Genuine Expedia guest review
"East or west, a great hotel..."
Check-in was courteous and simple - the room was a decent size - the appliances and bedding were all up to date and the general feel of the hotel was stylish and pleasant. Highly recommended.Genuine Expedia guest review
"Very quiet and close to shops and restaurants"
Good location and very pleasant stay. Will come back definitely.Genuine Expedia guest review
we were very pleased with East Hotel. The room was spacious, modern and clean. It has only opened a month ago so everything was in great condition. The staff were very friendly. Also, it is in a good location, Manuka shops right across the street.Genuine Expedia guest review
"Great place to stay in Canberra"
Could not fault any part of the hotel, friendly staff, very clean and well presented, my new choice in Canberra.Genuine Hotels.com guest review
Brand new, well layed out with quality fittings and plenty of kitchen appliances. We made our own breakfast in the room which was convenient. The hotel has a wide variety of restaurants within walking distance.Genuine Expedia guest review
everything was perfect apart from the workers using a hammer drill at 7.30 in the morning on the floor above. Also the bar down stairs needs a door between front of bar and back of bar (a bit messing looking with a curtain only)Genuine Expedia guest review
全体的に快適でした。到着時は大雨で、ホテル内のレストランで夕食をとったのですが、非常においしかったです。Genuine Hotels.com guest review
OutstandingGenuine Expedia guest review
新しくキレイです。でも、設備のメンテが少し不安。二日目に避難訓練を強いられました。火災警報発報です。シャワーの水が外に漏れるのも気になりました。デザイナーズホテル、のようなHPなので、設計が悪いのかも。フロントの対応など、その他については問題なくよかったです。マヌカショッピングセンターにも近く便利です。Genuine Hotels.com guest review
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