For a five star hotel I expected a lot better service .. The hotel was nice but the images were very deceiving.. The room service was expensive which is usual but it always arrived cold. To get to the hotel from the airport cost me 360B for 2 people .and on the first day at the hotel to ask for someone to take me 2km-3km down the road to a 7/11 ( not […] knowing that it wasn't that far because we arrived at night the night before) the hotel staff tried to charge me 500B for there and back. I became very sick from a virus and was deemed unfit to fly, the hotel staff didn't offer any assistance to maybe let us stay in the same room that we have been for 10 days for a cheaper price .. we were downgraded and then asked to leave our room an hour before our other one was ready and I had been bed ridden for 2 days We were made to wait in the lobby. . And for the end they charged me 1500B to take a taxi to the airport (was too sick to organize an outside) and they took us a shorter way . Hotel staff said it cost so much because it will take an hour when it only took half oh and that we were leaving at 5:30am and that was still counted as night time prices. . I just felt that I have been to 3 1/2 star hotels that have provided better service, enjoy to offer their services and help and also I know most hotels are a rip with certain things but generally don't try rip guests off that much with simple services. Read moreGenuine Expedia guest review
"Great Hotel and Staff"
Overall very good short break at this resort, all facilities well cared for. Only slight criticism was a inconsistency in cleaning and servicing the room, no hand towels left in bathroom, bin not emptied, coffee and milk sachets not replaced. The food in the open air roof top restaurant was excellent and the views across the bay stunning.Genuine Expedia guest review
"Beautiful all round"
Had a wonderful experience here at Kalima, not too close to town only a 300 baht taxi which is AUD$9. Room cleaned everyday, excellent service, beautiful pool and very helpful staff at the front. Hotel spa is a bit pricey but there is always Patong beach where everything is nicely priced :)Genuine Expedia guest review
We stayed at Kalima for 2 weeks the location was great being away from hectic Patong The staff were very friendly and efficient Pool was amazing as was the pool bar Our pool overlooked the sea was but was close to the main road which could get noisey when out on the balcony Highly recommend this resort but pick a room away from the road for the perfect […] stay Read moreGenuine Expedia guest review
"Great views but toilet can be improved"
Very nice view Room is spacious enough But: No racks to put my things when Showering in the toilet. Same for bathtub. Wet floors always after using the bath tub.Genuine Hotels.com guest review
"Very nice hotel on the outskirts of Pantong"
If you are looking for a hotel that is away from the Patong hustle and bustle, then this is the one. The pools are fantastic with the infinity pool effect everyone wants to take a photo of. The breakfast is awesome with the staff always eager to help. This is the perfect hotel for families in my opinion. A Tuc Tuc ride, or what we like to call, "Doof […] Doof" ride, as some have huge car stereo systems which make the ride back to the hotel a treat - is only 250baht. The restaurant is fantastic and very reasonable in prices. There is also a small Thai Restaurant a 5 minute walk down the hill toward Patong, as well as a small mini mart. We had a room right on the road. While the view of the ocean was fantastic and uninterrupted, we were right on the main road into Patong, so it did get quite noisy, so much so that we couldn't leave the door open to "defrost" from the A/C (first world problem.) The beds were huge if not a little too hard for my tastes, but you can't please everyone. The bathroom was huge with a large bath and huge shower. If I was going to give some advise? - Ask for a room well away from the road - Drink only during happy hour 3pm to 6pm, even then they're pretty pricey at 280baht for 2 cocktails - Great to get away from the full on Patong lifestyle - Complementary bus is great, use it to get into town and a Doof Doof to come back. - 12 pm checkout and Wifi was great Read moreGenuine Expedia guest review
"Nice Hotel and Pool"
Nice hotel away from the hustle and bustle of Patong. Rented a scooter as the hotel is a way out from town. (30 min walk).Genuine Expedia guest review
"Lousy place. Pls don't recommend anyone to Kalima"
Terrible. Poor service. Delay in everything. Never again!Genuine Expedia guest review
Really enjoyed my stay except for the bed...It was hard & very uncomfortable...Good hotel except for the stairs..If the elevators are not working (this happened during my stay) its a LONG walk up many stairs which are steep to your room.The food in the restraurant was good & reasonably priced.Not enough shuttles into town from the hotel as it is a long […] way out...Too far to walk. Read moreGenuine Hotels.com guest review
"Nice hotel with poor services."
It's not worth the money. They charge for sauna n steam room. They didnt replenish toiletries n change your used towels. We have to call room service several times. Check-in staffs, oh so poor. Avoid this hotel!!Genuine Expedia guest review
ExcellentGenuine Hotels.com guest review
"Kalima Resort and Spa"
Beautiful hotel just outside Patong, easy access to the buzz of the town but tucked away quietly. Great service, amazing food, fantastic tours everyday: highly recommend!Genuine Expedia guest review
read mostly good reviews but this hotel was perfect in my opinion. good location with the BEST views. 10 min taxi/tuk tuk to main patong centre (300 baht) best pool views AMAZING buffet selection with super friendly and attentive staff easy to organise tours and always staff on hand in lobby to help best location unless you would enjoy staying in noisy […] patong centre overall we had such a lovely time we were sad to leave! Read moreGenuine Expedia guest review
"Nice hotel, friendly staff but not close to town."
I and my family had our vacation here in early August'14, the staff attended us very well, they are very helpful to guide us to the place we want to go. The rooms are really nice and clean, they have a really nice swimming pool, my family loves it. The breakfast are ok with reasonable amount of choices and the restaurant is nice and cozy, we really […] thanks to the helpful staff as on the second day we booked a day tour but we woke up late for breakfast, the staff are helpful to inform us when the pick up van arrive at lobby while we having breakfast in the restaurant. Other than location not very convenient, overall this hotel is really good, just one incident happen that when the housekeeping clean up my room, they throw my facial cleanser, I can't imagine how they could mistaken my cleanser bottle with their hotel bottle although my cleanse bottle is very small, or they thought the bottle is empty.... I complain to front office and the personnel keep apologized to me and they have search that night but couldn't find and she told me they will look for it the next day, but I'm thinking since I'm checking out the next day so no point to wait them search and I don't want to hassle them to look for it, so I told her it's ok, just next time be careful not to throw customer's thing. Read moreGenuine Expedia guest review
"Dont Stay Here!!"
Fellow Travellers, I booked this hotel after viewing the photos online and looking for a 5 star experience in Patong. Note this hotel advises it is in Patong - It is a 10 minute drive to Patong beach and has no ammenities close by outside of the hotel... So straight away add 600bht ($15AUD)for a return journey to centre of Paton - If you are staying […] for 7 nights and heading into town once a day and again in the evening you are up for an extra $210 AUD straight away. Now for the actual hotel... Rooms are very average - Poor finishes with patches of plaster over walls and tiles very dirty!.. I was staying in the grand deluxe room - The best they had!... I have had cleaner and more modern rooms in a 3 star!!... The pool is a positive - However the pool bar charges a service charge which means a beer is 250bht ($6) and a cocktail 450bht ($10) - This is Thailand not Perth or New York!!... In addition you are not allowed any guests in the hotel ( I had 2 friends who came to visit and spend the day by our pool - They were asked to leave within 10 mins!!). The staff were ok - friendly enough but did not go out there way by anymeans ... This is rated as a 5 star hotel, newly built and modern... Extremley disappointed!... Oh and nearly forgot about the price of food - 600 bht for a burger - Yes nearly $15 for a burger!!... restuarant has limited options and in line with the rest of the hotel extremly over priced!... Dont ruin your holiday - stay elsewhere!! Read moreGenuine Expedia guest review
"Pay for the view and that's all, don't expect more"
I stayed for 2 nights but changed 3 rooms. I was very disappointing on the first night checked in as i was given the 2nd floor Grand Seaview Deluxe Room, the view is not full sea view but partial seaview plus partial hill view and rooftop view. So i request for a room change to higher floor but they said that night all full, they can only provide me […] another room at same floor which is next to the swimming pool, i have no choice but to accept it, it was noisy with sound comes from main road and finally i woke up on 6am the next day due to bus horn sound to request for a change of room to higher floor. In fact i choose Kalima Resort because i want to have peace and romantic weekend with my family, i was very sad the first night spoilt as it was our wedding aniversary so i dont care anymore i insist the hotel change a room at higher floor for me for the second night, after several talks finally i got it. I was given 5th floor room and it is REAL grand seaview deluxe room and the view is 100 times better. But my precious time already wasted due to re packing the luggage and wait till 11am at the lobby for re check in. Another thing, the room is WITHOUT toothbrush and the hotel staff told me they have no tooth brush provided and ask me go to their hotel mart to buy one but it is only open after 10am, i bought 1 at THB600 but later i found they are lying as the room at 5th floor is given toothbrush, what a 5 star hotel with 1 star service. Breakfast is more like lunch, oily & Salty Read moreGenuine Expedia guest review
"Very nice resort"
Beautiful resort, magnificent views beautiful pool, friendly and helpful staff.Genuine Expedia guest review
"Great hotel away from busy patong beach"
Had a nice room with a good view. The steep steps would not be suitable for an older, or incapacitated person.Genuine Expedia guest review
"Fantastic Views from an AWESOME Hotel!"
Found the Kalima Resort and Spa to be one of the best, if not the best Hotel I've ever stayed at. The staff were friendly, the facilities were spotless. The food was AMAZING, and the views to die for! We travelled with friends (9 people) and all were extremely satisfied with every part of the Hotel! HIGHLY recommend!!!Genuine Expedia guest review
first of all, i would like to talk about the package, the package must have rooms to chose, because when my first step to the room, it was dark and stuffy, in front of the balcony is a wall, no view at all. I upgraded personally. The pool is great and others facilities are ok.Genuine Expedia guest review
We had Grand Deluxe Sea view room which had fabulous sea view as well as of patong beach. Room had comfy beds, excellent service. Person at the tour desk very helpful. Overall hotel was very clean and room also. Quality of service very good, fast and staff friendly. Infinity pool is really exotic and pool bar serves refreshing drinks. Complementary […] breakfast had lots of options for veg as well as non-veg and staff very helpfull in identifying eggless options out of the menu as my wife is jain. The location is very good if u want peaceful environment but near to the patong beach and bangla road. All tours pick up available from hotels and tourist destinations are not too far from the hotel. Overall a very good experience at Kalima.. Read moreGenuine Hotels.com guest review
"Best hotel to just relax and enjoy the pool."
Anything that we needed we got it ASAP The food was great and the pool was the highlight.Genuine Expedia guest review
"Great place for relaxing"
I stayed in the grand delux room sea view. I am very happy with the room, only thing is the balcony is not very clean. That can be improved. Customer service is good. Even when I called up for svc in the middle of the night, the staff still obliged and sent up to me what I needed. Breakfast spread is so so, can be better though. OverAll, the experience […] is good! Read moreGenuine Hotels.com guest review
Only thing was probably just a bit further out than we wanted but could still get into where we needed to go.Genuine Expedia guest review
"Very good resort"
Well built resort. A bit far away from Patong beach. Hire a scooter as soon as you get there and you should be fine - or be prepared to pay steep taxi fares. If you plan to just stay at the resort then this one is perfect.Genuine Hotels.com guest review
"A bit noisy, overall nice experience"
Hotel & surroundings are gorgeous, there's an infinity pool and service is amazing too. I was in a deluxe room with sea view in the left building block, and the only problem was that the walls appear to be extremely thin one night I could barely sleep. Plus there was a locked door directly in my suite linking it to the neighbor. Considering all this […] I would still be happy to go back next time. Read moreGenuine Hotels.com guest review
The service was ok and always polite. The food at the resort was expensive, but TERRIBLE, so we had to constantly catch taxis into patong for breaky, lunch and dinner. There was a constant smell of sewage coming up through the drains, and a bad smell of mould coming from the air con. The pool and pool bar was nice. Certainly not 5 star! PS: the walls […] are paper thin, so if You dont like the sound off a old S*x tourist trying to reach his goal, i wouldnt recomend it ... Read moreGenuine Hotels.com guest review
Nice, quite location. Beautiful view with sea view room. Breakfast is international buffet and not too bad. Internet is not very fast as it is 512kbps.Genuine Hotels.com guest review
We were staying in sea view honeymoon room . It was really nice ... But I would not recommend this hotel to elderly people .... People who have medical condition or have had surgery & have difficulty walking up & down the stairs . The hotel is on the hill & there are too many stairs involved .Genuine Expedia guest review
"Perfect view, great spa, great service"
We stayed in the 2 bedroom villa. It was almost the perfect vacation we could have expected. However there were many insects/lizards/gecko crawling around the inside of the villa which made us feel uncomfortable. The management could arrange for some weekly pest control. But overall it was still great.Genuine Hotels.com guest review
"Is good as it's far away from the busy Patong town"
Wonderful for my wife and I . Great honeymoon . We love the Honeymoon SuiteGenuine Expedia guest review
"Room that we stayed in the view is amazing."
Is our first time staying in Kalima for our short getaway.We stayed for 2nites there to have a relax,quiet with someone special for his birthday.We're happy to have the room with the amazing view,from the room we can view the pool the beach. The hotel staff had suprised us by giving a small birthday cake.Sure we will come back to Kalima one day.Genuine Expedia guest review
Didn't quite look as amazing as the pictures, would go for the seaview room as unfortunately I didn't and had no view at all. Pools looked nice and clean, although my trip was short I didn't use them (we had rain too). Arranged taxis no problem, you do need to take a taxi into Patong, although their is a shuttle but not very regular and not for evening […] time. Seemed like more of a 4* hotel to be honest, was expecting slightly better. Read moreGenuine Hotels.com guest review
"worst hotel i stayed in asia"
I ve been travelling in Asia for business and leisure during the last 5 years and i must say this is the most disappointing experience ever. All about this hotel is cheap… Its starting from the minute we arrived down the lobby. Theres a big stair to reach it, but none is there to welcome you neither take care of your luggage… Then when you finally arrive […] in the lobby it was 30min before the official check-in time and we were told that it was not possible to get the room before the 2pm… After double checking i learned from other staff that the hotel was not even 50% full… The worst is evrytime we express our disappointment, the staff is laughing and really don't care about anything. The room are quiet cheap, cleaning is random…One evening at 7pm nobody came to clean the room, and we had to ask new soap from the front desk to take a shower… it never came… Food from the main restaurant is disgusting…I don't even mention the Tuk Tuk scam to join the city which is a 5 minute ride… Anyhow the overall experience have been terrible, i would advise this hotel to anyone Read moreGenuine Expedia guest review
"Good resort and close to patong"
The staff and the service was great, I will be definitely stay there again. The condition of the building wasn't to good for a new resort but the views were stunning. The buffe was good but not much selections. But over all it was good and we enjoyed our stay. Many thanks to the staff they did a great jobGenuine Expedia guest review
Room was big and beautiful, experience slightly marred only by the sandy floor. Generally a good place for a beach retreat, except that its a distance away from the beach. Though there are free shuttle bus services to the Patong Beach area (~7-8km away), there are only 3 such timings available each day. A nearer hotel to the beach might/might not cost […] you more. As expected, cost of food/drinks in the hotel is expensive, even by Phuket tourist standards, so it would bring you far better selection and value to take a taxi (300baht) to the Patong Beach area to have a decent meal instead of ordering room service. Phuket, a beach getaway thriving mainly from tourist activities, is definitely far more expensive even compared to Bangkok. Read moreGenuine Expedia guest review
"Very far frim the beach"
The description says close to the beach but its very farGenuine Expedia guest review
"Nice Hotel, more a 4 star"
The view from our Pool Access room was stunning, and the pool was fantastic. It was our own space to spend time together. The only issue was the bad smell from the room. We rang room service who dropped off a nice smelling candle which helped greatly, however once the candle was off the smell returned. It seemed to be coming from the toilet, therefore […] sewerage issues. The hotel was nice enough but not a 5 star as stated. We previously stayed at the Holiday Inn Villa room and were given those extra special things that a 5 star hotel would do. Only 2 bottles of water a day were provided at Kalima and we were advised not to use the tap water. So these 2 bottles were used for cleaning our teeth. The hotel is promoting been "Green" so the extra towels, water etc were not provided. For a 5 star hotel this should be included. The courtesy buses into town were fine. Read moreGenuine Expedia guest review
Everything is very flashy and new and the view is breathtaking. We had a great time, however the only issue we had was my wife wanted a cup of tea in our room with the supplied kettle and tea/sugar available. The fridge had no milk, so we asked for some. Room service brought up a small glass of milk and this was charged at 180 baht, this is almost […] $7 Australia dollars. This was unacceptable and left us pretty annoyed. Read moreGenuine Expedia guest review
We stayed Delux See View Room with some discount. A Stay at this hotel under more than 40% discount, it might be worth. The hotel try to keep public area and also room, which is good thing. Something I would tell is that break fast is not as good as reviews, other people write. See view from the top dining floor is something amazing. One more thing […] I really emphasize is that the mongo they serves at the restaurant is so tasty. Have a nice trip:) Read moreGenuine Expedia guest review
"Amazing hotel with an even more amazing view!"
My stay at Kalima Resort & Spa was excellent! The infinity pool with swim up bar was 10/10, along with the buffet breakfast and the overall 7 days I spent at the resort. Highly recommended!Genuine Expedia guest review
"Not 5 star quality"
I was hesitant to book this hotel as there were many mixed reviews. I wish I had listened to them. The rooms had cracked plaster and repaired patches that had not been painted. We stayed 2 weeks and for at least half of that time our room was not cleaned or we had to call several times to get housekeeping to come. Most of the staff spoke little English […] and communication was difficult. Internet was poor. Staff were rude and embarrassed guests on several occasions. Apart from the buffet breakfast which was very good, other meals were not 5 star quality. The rooms at the front were facing the main road and the traffic was very noisy even late at night making it difficult to sleep. Certainly not worth the money. Read moreGenuine Hotels.com guest review
Rather pleasant stay, good distance from the rowdy night life but still accessible in 10min with local taxi.Genuine Expedia guest review
"Luxury out of the way of the hustle and bustle"
We arrived having spent two days trekking in the jungle to find we had been upgraded for free to a honeymoon suite. It was incredibly luxurious and away from the noise and flashing lights of Patong beach. The restaurant is expensive for drinks but the quality is decent. It wasn't quite what we were expecting and probably not what was most suitable for […] our requirements (we were looking for a base and therefore didn't need the pool/spa/etc) however, if you are looking for a luxurious hotel with stunning views of Patong this is the place for you. Read moreGenuine Hotels.com guest review
"Great place to stay"
Great place to stay but need more shuttle buses to run each day ..3 a day and the last one was at 5Genuine Expedia guest review
Stayed here for one night and loved it! Pool was amazing, good deals at the pool bar for happy hour. Also ordered room service which was reasonably priced and very tasty. Hotel also has a gym, mini golf course and artificial beach. It's a few minutes drive to the busy patong beach area but we were happy to spend all day within the hotel grounds.Genuine Hotels.com guest review
"Beautiful hotel, lovely staff"
Great location, buffet breakfast was excellent!! And the staff are very friendlyGenuine Expedia guest review
It is a nice hotel and not too far from Patong. If only the hotel could provide hourly shuttle to Patong ( instead of only 3 per day ) especially from 6-10pm. That would have been fantastic.Genuine Hotels.com guest review
"new..resort on the hillside"
this resort is new but cannot access to the beach by walk. and the power supply in the living room is 115v or 250v, that is over powered that burn my travel adapter of samsung charger...when I ask if this is not suitable for mobile charging, they just tell me to use the power supply for the shaver in toilet that is 240v.....Genuine Expedia guest review
Nice hotel, but definitely not worth the price to pay. Can get a much better hotel in phuket with this rate. Bus service to Patong beach is lousy, only offer 3 rides a day in a bumpy so call truck not even an air-con bus for a five star hotel.Genuine Hotels.com guest review
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