"L Hotel Elan"
Hotel was extremely nice and the staff was helpful and always curtious.Genuine Hotels.com guest review
"Good business hotel"
The "only" downside to this hotel is its location. Everything else is very good. The property is new, everything works, the staff are really fabulous (particularly Zero in the bar/restaurant, and the man who welcomes everyone into the restaurant for breakfast by name - how he remembers everyone's name I do not know - it's a very impressive skill). Check […] in, gym, and pool are on the 35th floor which has a fabulous view, The rooms are below that - ours was on the 25th. We had a "glimpse" of the harbor. Most rooms don't even have that, I gather. The amenities in the room are very much the latest and greatest, to the point where sometimes it's difficult to know how to watch a particular TV channel or turn on or off a light ! The menu in the restaurant is handed to you on an ipad. gotta love that. Read moreGenuine Expedia guest review
"Staff training is needed"
Staff are unexperienced... They have done few big mistakes that caused big troubles for me... For the god sake train them... Location is bad and taxi drivers mustly can not find the hotel ... Had difficulties in this regard...Genuine Hotels.com guest review
"Great room, lots of comforts"
The room was great: comfortable, modern and clean; it even had an Ipad. Plus the staff takes care of anything you need: adaptor for my laptop and free shuttles to key places. The view from the top floor is great.Genuine Hotels.com guest review
"New hotel close to MTR"
This is a brand-new hotel in Kwun Tung, an industrial warehouse area of Hong Kong. In fact, the street name "Chong Yip" basically means warehouse industry street. While the neighborhood is not posh, it is not dangerous and the hotel is a 5 minute walk to the MTR. There are also two convenience stores and a McDonald's nearby. Very few Westerners were […] staying- mainly mainland Chinese. If you will be put off by the neighborhood (super quiet at night, great night's sleep) or freaked out by the lack of Westerners, stay on Hong Kong Island or Tsim Sha Tsui. But if you want to save a bundle and stay in a seriously nice hotel, come on over. Besides, you will see more "real" Hong Kongers than if you stay in the tourist areas. Read moreGenuine Hotels.com guest review
It is an awesome experience, I love the iPAD in the Hotel and definitely more channel on TV so I get to enjoy both. All hotel reps are friendly and nice. I will go back to this hotel again next year, the only down fall is the location of it. It is away from everything else in Hongkong.Genuine Hotels.com guest review
"Lovely Hotel in the middle of the business distric"
It was one of the best hotels I have stayed in a long while now. The staff is very courteous. Only suggestion is to have the check out on the ground floor - easy to move out.Genuine Hotels.com guest review
"Among the best you can get in Hong Kong"
The room was huge, I think the high ceilings helped with the feeling of it being extra spacious. Twin bed, and each bed was big enough that 2 average size person could have fitted side by side comfortably. Free cookies! Complimentary drinks (6 bottles) in the mini fridge - WOW! Check in reception, swimming pool and gym at the top floor (35th) with AMAZING […] views of Victoria Harbour. Check in / out was fast, refundable deposit of HK$500 (cash / credit card) Price is much much cheaper than most 4-star hotels probably due to its location (20 mins to city) Read moreGenuine Hotels.com guest review
"Needs attention to detail"
The breakfast was highly underwhelming particularly, the scrambled eggs looked like a jug of water was added after the eggs were made, really horrid looking. The reception area located on the 35th floor does not work. The queues are always long and made checking-in and out, a hassle. However, the rooms are beautiful and comfortable. Due to the location, […] I don't think I would stay at the hotel again. Read moreGenuine Hotels.com guest review
"Spacious and nice room"
It's a nice hotel though the location is a little secluded. Room is much bigger than many 3-4 stars hotel in the city area. Clean and nice shower. It's located within the industrial area but iff you know the way you can actually walk to the mrt station within 6-8mins. Food choices around the area are limited. There is a bigger mail within a station's […] walk (10-15mins) where you can find a theatre and lots of eateries. Read moreGenuine Hotels.com guest review
"value for Money"
Absolute value for money stay at HK...This is my third time in L'hotel Elan, and I have no hesitation to let other know that the hotel staff service you, true to their name- with élan...Genuine Hotels.com guest review
"Would recommend this hotel."
My Studio room was excellent, all features were great, no complaints.Genuine Expedia guest review
"Very nice hotel - located away from central areas"
Rooms are very clean, modern and bright. Staff helpful with directions/taxis/other requests. iPad in each room and free, fast wifi is useful. Only downside is the location - it is a 20 minute Metro ride to the main tourist attractions and central areas of Hong Kong.Genuine Hotels.com guest review
Stayed 6 nights end of Mar 2014. Majority of staff friendly and helpful. Rates without breakfast expensive for it's location in industrial area. 15 minutes walk to MTR station. Inconvenient reception on 35th floor. No newspaper. Ample robe hooks in bathroom a welcome thought.Genuine Hotels.com guest review
"A great stay at this stylish and modern hotel."
The hotel is in Kwun Tong and close to Ngau Tau Kok MTR station. Check-in was very quick and done via the concierge on the 35th floor with a great view of city. Staff were very helpful too. There was a small mix-up with my room but it was resolved immediately. I was a bit taken aback by the room deposit which hadn't been mentioned when I booked. It […] was fairly sizeable but as I didn't break anything during my stay, it is fully refunded. Going into my room, I was surprised how big it was. There was a large bed, with some enormous pillows. There was an iPad provided in the room which had an app installed for customising my stay. I could order room-service, drinks, check out the pillow selection and check my room bill all through the app - very intuitive and modern thinking. The room came with a complimentary mini-bar which would be restocked daily, a nice touch! The snacks were not complimentary however. There was Wi-Fi included which I found to be pretty quick and worked solidly. The bathroom was also really nicely designed with a cool trough-like sink and a very relaxing undulating power shower over the bath. I slept soundly every night during my stay and would highly recommend trying out this hotel if you don't mind being a little away from the centre. I believe Kwun Tong is an area currently being developed, so given time you might find there'll be more to do in the local area. In the meantime, thank you staff at L'Hotel Elan for a really pleasant stay! Read moreGenuine Expedia guest review
Nice, about 40 mins. By subway to central area Room features should have a pamphlet, but are on room iPod Towels a bit aged, they never replaced a recharge flashlight in the closet Changed RMS. And were now in a smoking rm which was a problem But was a quality place.Genuine Expedia guest review
The hotel was fantastic. Very helpful staff & the room was clean. Overall a very good hotelGenuine Hotels.com guest review
"Hidden Gem! Highly Recommended!"
Stayed 2 nights over the weekend at L'Hotel Elan. More than impressed. Reception on 35th floor was chic and minimalistic. Check-in was swift and efficient. Staff spoke and understood English. Was upgraded to 30th floor. Nice gesture though it hardly enhances any view, since the hotel is smack in an industrial area of light industries. Location isn't […] uber-bad. It's quiet for sure; nothing much around and empty streets after 10 pm or earlier. But it's a short walk to the Ngau Tau Kok MTR, which connects you to Mongkok in about 20 mins. Easiest way from the airport is bus A22' costs HK$39, gives you a nice ride over the Tsing Ma suspension bridge, and drops you off at the MTR (Stop No 20). There's a Tsui Wah at the corner on your way to MTR for fans of char chan teng. No Central-esque queues, and the bolo bun at HK$5 is a steal and a stomach warmer in cool weather! The MTR itself has a convenience store, Maxim's pastries; and take- out sushi. The room was spacious with great pillows. The rain shower is great; there's free wifi; and 6 drinks in the mini-bar that comes free, replenished every day. What's there to not like about this place! The concierge is friendly and helpful. My only peeve is the hotel takes a HK$1,000 deposit at check-in , and refund only happens 2 weeks later. Really puzzling! Other than this, I'll strongly recommend this hotel to anyone looking to spend under HK$1,000 a night for a room in expensive Hong Kong! Read moreGenuine Hotels.com guest review
"Too far from main city but close to metro"
Great hotel, staff couldnt do enough to help. Couldnt understand what all the bad reviews were about. Also definitely recommend the restaurant, menu is great!Genuine Expedia guest review
Stayed there 6 nights. Hotel is quite new but located in a industrial/commercial area. However only about 5 mins walk to MTR. Hotel has shuttle bus to Mongkok and Koolong Station but it takes aged to get there because the bus has to stop at Mongkok for a long time. Hotel should improve in this shuttle bus time table.Genuine Hotels.com guest review
The hotel staff members are very initiative to provide their great assistance, especially when they offered to call a cab for us at 5 plus am when we thought it would be tough to street hire. But I hope their swimming pool should be re-opened back to public asap.Genuine Hotels.com guest review
Amazing hotel and the room was fantastic. Reception was at the 35th floor with amazing view, gym and pool. The bed and pillows were comfy, the room was clean and huge, free drinks from the minibar and a couple of free cookies too. Shower room was huge with a giant mirror and had a normal shower head and a rain shower system. Wifi had high signal and […] was fast even during peak nighttime hours. Less than 5 mins walk from ngau tau kok mtr and they have a shuttle bus to Mongkok too if you are feeling lazy. If you are taking the mtr with luggage, use Exit A, walk up the huge covered overhead bridge, continue straight through the building till u reach the stairs, climb down, turn right and walk straight to the hotel. Read moreGenuine Hotels.com guest review
We had a lovely time here. the staff are very, very helpful. While the surrounding neighbourhood is a little drab. this hotel is only a few minutes walk away from the MTR. I would recommend this hotel for the friendliness of its staff and the comfort of its room.Genuine Hotels.com guest review
"Nice and clean hotel"
I stayed at L'hotel from mid to late December 2013, I found that all but one facility didnt meet my expectation and that was the gym, although they had enough equipment for a light workout and run on the treadmills, i felt it wasn't enough for a gym junky like myself, nonetheless i wasnt at all disappointed as the area was kept well cleaned and stocked […] with complimentry drinks and snacks, this was also extended to the in room minibar as this came in handy when i need a few beverages in my room. The hotel is situated away from the hustle and bustle of Tsim Sha Tsui district but i didnt mind, as it gave me the oppotunity to explore the the city and experience HK's public transport. The nearest Shopping mall (APM) was only 10mins walk away and nearest MTR station is only a few minutes walk. As a coffee lover, good coffee was hard to find in HK, but i found this nice cafe just a few minutes walk from the hotel, on Hoi Bun road. The hotel facilities and my room was quite clean and well maintained, which lived up to my expectations in this department. The staff were very friendly and helpful during my check in and departure. Overall I had a great experience at this Hotel. Read moreGenuine Expedia guest review
"everything is good except for...."
everything is good...the room is bigger than i have expected. the hot flask provided is also one of the biggest i ever used. the hotel provides ipad for us to use but for whatever reason, the ipad cannot be charged. so it die after our stay. the worst thing is there is no heater in the room. we cant set the aircon to heater to warm the room and our […] gal was so cold. even changing diapers will also make her shivered. end up she also got a fever. we also cant bath her because it was really very cold in the room. the room temperature was only 18, even though we set the aircon to 32. we think that heater should be installed especially when there was also no carpet and the floor was too cold to walk around as well. Read moreGenuine Hotels.com guest review
"Located in Industrial area, but nice hotel."
The hotel is a little out of e way from city areas like Mongkok and Tsim Sha Tsui. The first day is an unpleasant experience as the hotel shuttle bus didn't appear (or they did as explained by e hotel staff) so we were made to wait for 45 mins at the area for nothing. But luckily they did the damage control quite efficiently so it was not that bad after […] all. Service is excellent so overall i am quite satisfied with my stay. As usual, hotels in HK are not cheap especially those close to the central. If you don't mind the travel distance, i will strongly recommend this hotel to people who will like to have good hotel but don't want to pay so much. I think it is worthwhile for the price paid esp we are talking abt expensive places like HK. Read moreGenuine Expedia guest review
Big room for a Hong Kong standard. Free mini bar. Good gym. Clean and new. Close to ngau tau kok station, cost HKD$290 from airport to the hotel. Walking distance to APM shopping centre and Tsui wah! 18 mins to Mong Kok via MTR without changing line..Genuine Hotels.com guest review
Arrived late at night, reception/staff were pleasant and courteous. Felt good. Hotel is modern and new too. Hotel locality appears to be isolated but eateries can be found just around the corners, across the road! Mtr and buses are easily assessible .Genuine Expedia guest review
"Good value at a fantastic hotel"
The hotel itself was fantastic - comfortable room with plenty of space, free drinks from the minibar, plus the gym and pool. It also worked out much cheaper than similar quality hotels in Hong Kong, the only downside is a longer trip on the MTR train to reach the main tourist locations - an alternative are the buses on the nearby Kwun Tong Road, where […] you'll get to sit down and see the passing city, instead of being stuck in a tunnel. The nearby APM mall at Kwun Tong station has a variety of different reasonable priced restaurants with English menus. Read moreGenuine Hotels.com guest review
"Best Boutique Hotel"
Beautiful hotel, with amazing interior and little details that make your stay pleasant. The beds were firm but yet comfortable. The room was stunning!Genuine Hotels.com guest review
"Nice hotel my business trip"
It is a newer hotel in an industrial district on the Kwun Tong (Ngau Tau Kok) side of Kowloon. I was on business so the location did not bother me but I know if you are a tourist, it will not be the most convenient locale. The hotel staff was exceptional - top notch. Very helpful as I had continuous problems with smoke smell in my room (allergic to […] it). I stayed on a non-smoking floor but obviously someone (or some people) on the same floor was smoking everyday. Hotel staff assured me the closest smoking floor was a few floors away and sent 2 people to check. As they approached my door, they looked and smelled around and noticed nothing...until I opened my room door for them. It was quite apparent to them that the smell was not going out into the hallway but into my room. I had to keep the fan on in the bathroom ON at all times just to keep the smell out. It made the whole experience a little uncomfortable as the temperature setting was not controllable. With the fan on, the highest temp I got in the room was 19 or 20C - a bit chilly. Again, the staff made every attempt to comfort me and said they would move me to another room. Since I was not in the room most of the time, I said I would stay. Cherry and Kevin were the service managers and they were both exceptional. Nice touch was the free mini bar with 6 different drinks a day. Also, the top floor had tea, coffee, and pop for those who want to relax and enjoy a pretty good view of the city. Read moreGenuine Expedia guest review
We loved this hotel as it is beautiful and although a little further out of the main tourist areas of Hong Kong it was well worth it. The staff are wonderful and very hospitable. The rooms are spacious , well equipped and very comfortable. The hotel pool on the rooftop has a spectacular view over Hong Kong. We would definitely stay here again. Great […] value for money and this is a very stylish hotel with great transport links as subway is only a few minutes walk away. Read moreGenuine Hotels.com guest review
Adjacent room noise is a major problem even after switching rooms. The walls and doors aren't sound proofed correctly and you are able to hear the other rooms doors or drawers close every time.Genuine Hotels.com guest review
My wife and I just came back from HK and we enjoyed our 4days stay in L'hotel Elan. The staff was friendly and we had a smooth check-in (with refundable deposit) & check-out in the top floor. The location is far from the airport or ferry ports, but its near the Ngau Tau Kok MTR station (green line) and it was faster for us to ride the MTR than wait […] an hour for the free hotel shuttle in Kowloon MTR station... we hope the free shuttle will only have 30mins intervals. The room is neat, spacious, modern, with free wifi and we like the 2 showers. We were on the 30th floor, so we were able to see the beautiful sunrise behind the tall buildings around us through our wide window. Please note that breakfast is not included so you have to order room service with their free iPad or give them a call. You can also try their hotel restaurants below or buy some food and water in the MTR before going back to the hotel. Read moreGenuine Hotels.com guest review
The stay was great. No doubt I will stay again. Hotel was clean and new. I am a cleanliness freak and glad I chose this hotel. Very convenient although there was a quiet short walk from the MTR station. There was a nice terrace area for casual chats with my friends. Drinks are not served in the terrace though. Staff are friendly and professional. Price […] is reasonable. Read moreGenuine Hotels.com guest review
"Nice hotel but bad location"
The hotell was nice and clean, but the location & neighborhood was not nice, and none of the taxi drivers could find the place without our help from the gps on our phones. If you are staying here you should get the hotel to write a detailed directions in mandarin (as very few drivers speaks or reads any English)Genuine Hotels.com guest review
"hotel in a peaceful locality."
its in an commercial space and once the offices close there are very few people around and not much to do either. but the hotel is good and is a good choice for business travellers.Genuine Expedia guest review
"A nice, new hotel with helpful and friendly staffs"
Stayed for two nights and returning for ten more next week. The location is a bit odd, other than that, rooms are nice and clean. Has yet to be invaded by whole lot of "loud group tourist" ...Genuine Expedia guest review
"Hotel ID is excellent"
Amaze with the ID, too bad they cannot provide one king bed, instead give us 2 bed. What the point to give request in booking, when they not arranging. I wan to have good moment with my wife, just ruining my holidayGenuine Expedia guest review
"Great hotel even if further away"
I love this hotel and will return again soon. If was a fair distance from the Airport and hotspots of HK but it was close to the City Flyer stop and just as close to the MTR, so if you can handle a bit of extra time on the MTR or bus it is an excellent place to stay.Genuine Hotels.com guest review
"Bit out of the way"
Great Hotel, but a bit far away from every thing. $20.00 taxi ride to Central, but the area was clean and safe. Great Buffet breakfastGenuine Hotels.com guest review
"Nice new hotel. A bit far away from the city."
Hotel is new. High tech style. Rooms are nice but small. Bathroom as well. Staff was nice and helpful. The breakfast was disappointing as had very low variety of foods. Breakfast room was air conditioned and freezingly cold each morning (perhaps 16C). The main problem was the distance from the subway station and the distance from the city center. Despite […] what you may read - You need to walk about 10 minutes from the hotel to the subway station. Then I would say about 40 minutes ride to the center of the city (e.g. Mong kok). The subway line was always "sardine" full both ways meaning you have to stand all the way. A taxi to the airport will cost you about HKD 280 while a city bus A22 is a mere 2 minutes walk from the hotel, has wifi and costs only HKD39. (Didn't see where the stop from the airport was. Could be a bit further away as on a main road). Read moreGenuine Hotels.com guest review
"Great hotel, but a bit out of the way in Kwun Tong"
Good hotel, pleasantly surprised by the staff, room (clean and modern), and the view from the rooftop. A bit out of the way though.Genuine Expedia guest review
"Good hotel, not the best location"
Overall the hotel is very good. The rooms and large, clean and the bed just right (for me) however the location been some distance outside the main tourist area (but only a few minutes from the tube station) is something that needs to be looked at by anyone staying here. If I was to stay in Hong Kong again would I come back? Sorry no, I would book […] a hotel close to Hong Kong MTR station. Great for transport links and a good location overall. Read moreGenuine Hotels.com guest review
"Excellent hotel in an unusual location"
The hotel was a very pleasant surprise. Fresh, modern, clean and well equipped.Genuine Expedia guest review
"Was convenient to many bus routes and subway"
Was a very good experience with this hotel.Staffs were very helpful and polite. The gym although was small,but adequate;it also has an excellent view of the city. The location was undesirable because it is in the middle of the industrial area.The streets are very pedestrian unfriendly.I love this hotel regardless of the location.Genuine Expedia guest review
The reception is on the 35th floor - which is quite weird. BUT, the view of Kowloon Bay is AMAZING. The pool and gym is on the same floor as the reception, so a little getting used to is needed since you are exercising in full view of people checking in and out. My room was on the 29th floor which offers partial view of the bay. It was an enjoyable […] experience. The Ipad/Ipod dock allows me to plug my own music. Complimentary beverages were also provided for my consumption. While this hotel is located in an industrial area, it does not really matter as Ngao Tao Kok MTR is about 5 mins walk and HK is well connected. A trip to Causeway Bay took me about 25 mins and Mongkok about 30 mins. Otherwise I could also use their shuttle service. My breakfast are consumed at the nearby Tsiu Wah Cha Chan Teng before I take the MTR out. Read moreGenuine Expedia guest review
"Comfort of our room"
We were very happy with the quality and condition of the hotel because it is almost a brand new hotel that was opened early in the year. The room has all the comfort and modcons that one could ask you. Unfortunately it is situated in a light industrial area and as such the surrounding neighbourhood is the least appealing!Genuine Hotels.com guest review
"Great & Pleasant Hotel Stay"
The service of the hotel staff is really good. They are very polite and they go to the extra mile to help you. As for the room that I had was spacious, clean has a very nice layout with a very modern furnishing touch to it. Free airport transfer is also provided thus it kinda of made up for the location of the hotel. Overall, I would still choose to […] stay here again the next time I travel to Hong Kong. Read moreGenuine Hotels.com guest review
Good service, clean, quiet. I highly recommand this hotel. The lobby offert a good City's view.Genuine Expedia guest review
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