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"Great location for casinos on both sides."Reviewed by a Hotels.com guest on Feb 3, 2013
I would happily stay at this hotel again. Very cheap in relation to other hotels and quality employees that will bend over backwards for you.
"Far from Macau City but still convenient"Reviewed by a Hotels.com guest on Jan 30, 2013
Room is decent and value for money. Quite a distance from Macau City (about 15 mins to Macau City) but convenient in that you can take the public bus just outside the hotel to town, even as Taxis are cheap and easy to get, another way is to take the free shuttle to the ferry terminal then hop on any of the free hotel shuttle to town or Cotai strip. If you are coming from Hong Kong, take the Turbojet, and ask where the free hotel shuttle buses are. When you come out from the escalator, turn right as there is a long queue of different hotels offering free shuttle, that stretches from left to right. The big casino hotels are on the left and the smaller ones like Grandview are on the right. The hotel bus is clearly marked and comes about every 30 minutes. The bus that picked us up from Macau Ferry Terminal did go round to Cotai Ferry Point but they didn't really wait and I didn't see any sign there for the hotel bus pickup point, and the hotel says if we were to depart from Cotai Ferry Point we had to make prior booking whilst if with Turbojet, they have a regular 15 mins shuttle to and back. The HKG to MOP exchange is almost 1:1 at the currency exchanges so you don't really need to change to MOP.
"Great Location for Basic Hotel"Reviewed by a Hotels.com guest on Jan 29, 2013
The location was excellent and clean. Very basic, typical hard beds and a bit cold when we were there (there was A/C but not heat--at least not that we could figure out). Also provided toothbrushes, which was nice. We opted to have breakfast at one of the casinos across the road. It was steps away from the old town center and near bus corridors without being noisy. Staff was helpful, spoke some English and offered to store our luggage the last day.
"Excellent place to stay."Reviewed by a Hotels.com guest on Jan 22, 2013
I couldn't be more satisfied. It is across the very small street of a very small airport (Macau International). I was allowed to check out at 1:30PM, and they offer free storage. They were also very friendly and spoke fluent English. You can go to the airport across the street and take a free casino shuttle to any casino on Cotai or on Macau Peninsula. They also offer shuttle services back until midnight, but in case you are partying late, the cab ride is about under ten bucks. Excellent place to stay.
"A bit far away"Reviewed by a Hotels.com guest on Jan 10, 2013
Pretty happy with this hotel except for the location. Although it is quiet...it's at least a 10 minute walk to the heart of Macau.
"close to all must-see sights"
Cleanliness of room/hotelGenuine Hotels.com guest review
"excellent service"
will choose to stay there again on my next trip. was comfortableGenuine Hotels.com guest review
"location is excellent"
Its truly a five star hotel. Service, comfort, accommodation and cleanliness is just superb. Would definitely recommend to travelers.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
The overall experience of the stay is good as it is brand new. However the location of the lift lobby to the hotel rooms from the check in counter is obscure and a little farGenuine Hotels.com guest review
The hotel staff were very friendly to us. Irregardless of our questions, they would try to answer and help us out. We are very pleased with the service and will not hesitate to stay with you again. thanksGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good Location"
Hotel is new and room was comfortable. Good location with other major hotels nearby and wide variety of food places and shopping.Genuine Hotels.com guest review
"stay"
Had a pleasant stay in the Hotel and would recommend it to friendsGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Wow wow wow"
I can't fault the place they gave us a free upgrade to there suite and a late 2 pm check out. the room was gorgeous. The only problem I could think of is that there casino got some of my money. There is also a free shuttle from the airportGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"No free wifi"
There is no free wifi at room! For a 5-star hotel, it costs me to get to the internet at room.Genuine Hotels.com guest review
good hotel service. nice staffGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
A clean and spacious hotel to stay in! Check-in was fast as there were many counters. The lady who attended to us was pleasant and courteous. Room is very spacious with 2 Twin bed and big bathroom with bathtub. I will stay again if there's great promotion!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"We enjoyed our stay"
We enjoyed our stay and its neighbourhood. It is so convenient to move around. It would be a plus point if the hotel can provide a shuttle bus going to Cotai City Area.Genuine Hotels.com guest review
"Very confusing"
The hotel is in a very good location and close to the show we wanted to see but we wandered around too long just trying to locate the elevators that would take us to our room. Poor signage and staff with limited English.Genuine Hotels.com guest review
"Good experience"
The hotel is good, but there are less shuttle bus' routes compared to City of Dreams, Galaxy and Venetian.Genuine Hotels.com guest review
"Food at Koufu is disappointing"
After returning home, I was asked whether I was given $200 voucher which I never knew about. Seems that hotel guests are given viuchers ipon check-in. No idea how right this info is. I also realized that because i booked my room online, I don't get any perks. No breakfast, no free ferry ticket to hongkong. No one gave me any info. It was only when I […] was at the counter to book ferry tickets to hkg that the concerned ticketing lady told me that I should have free tickets since I am a hotel guest at Sheraton. When I checked with the check -in counter, I was told I m not entitled. Why the discrepancy? I don't find the online room charges any special when I hear people being offered free rooms on the spot. Unfortunately I was not given any :(:(:( Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great stay but could improve more in service area"
We went on a short trip with another family. We used to stay at Venetian but decided to stay here because it just opened. Everything was great. We were offered refreshments and other welcome greetings while checking in. The kids were excited as well. However, they could still improve in the service area. I had to call about 4 times to get an additional […] duvet for my son. We had a bunk bed but the mattress was so hard we asked for a mattress pad if available (they did not). It took a lot of patience/waiting and constant repetition of our situation to every different operator whom I was connected to every time I called to ask for status report (since I didn't get any after every call). Other than that, it was memorable. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"位置很好，服务很好，床偏软个人很喜欢。谢谢！"
感受非常好，入住和退房都很快，服务也非常好！Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"저렴한가격, 아이언맨 3를 능가하는 친절, 청결, 침대시트"
체크인 친절했음/핸드폰 충전 참 친절함/ 로비 커피샾 주문 잘 못 해도 친절/청결좋음/ 욕실 좋음/ 수영장 너무좋음 우리아들 살고싶다고 함/조식부페는 그냥 그냥 배고파서 먹음/손님을 잠시라도 멍 때리게 놔두지 않음 불편하게 하지않는다는 거죠 여하튼 즐거웠음Genuine Hotels.com guest review
"コタイ地区でのロケーションがよい。"
カジノ目的で3泊しました。フライトの関係でチェックインが午前1時過ぎになるため、前日ホテルにメールをして部屋を確保してもらうように英語で依頼しました。まもなくホテルマネージャーからの英語の返事と、日本人スタッフからの日本語のメールがそれぞれに届きとても安心できました。時間帯もあるのでしょうが、チェックイン・チェックアウトは非常にスムーズ。チェックイン日がたまたま誕生日だったのに気付かれて、部屋でのWiFiを無料にして頂きました。朝食は"feast"という場所でブッフェ形式。品数も多くて、贅沢な朝食を頂けました。部屋は広くて清潔で特に不満はありません。エレベータを降りると、カジノ「Pacifica」がすぐです。24時間のレストランがあったり、緑豊かな雰囲気のカフェがあったりで、コタイセントラルでの食事や買い物、ベネチアンまでの空中回廊もあって、天気を気にしなくてすみます。雰囲気を変えたいときは、隣のCity […] Of Dreamsでも遊べます。ただ、それぞれのホテルが巨大なので、それなりに歩く必要があります。ロケーションがよくて、綺麗で万人におすすめできるホテルです。 Read moreGenuine Hotels.com guest review
"快適な部屋"
インターネットが高い事以外はとても満足です。日本では高くて泊まれませんが、マカオでは泊まることができて記念になりました。Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"掃除だけ"
フロントに言っても、掃除機はしてもらえませんでした。残念なのはそこだけでしたがフロントに言ってもだめなのは、致命傷。Genuine Hotels.com guest review
"쉐라톤 마카오"
좋아여. 홍콩시내호텔에비하면 짱임 언제나 쉐라톤은 조식이좋네요. 베네시안 가까워여Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"便利なロケーション"
部屋は広く清潔で快適です。部屋のドアやカーペットも厚く静かに過ごせました。向かいのフォーシーズンズやベネチアンへは、２階の通路から行くことができるので天気が悪いときなど便利だと思います。食事するところもいろいろあるので困りません。Genuine Hotels.com guest review
"满意"
免费升级成套房 还送了蜜月红酒和巧克力 惊喜!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"清潔感は最高です。"
部屋も広く、大変満足できる部屋でした。プールの使用可能エリアがかなり限定されていたのが残念です。もっと暖かくなったらフル営業するんですかね？また利用したいと思います。Genuine Hotels.com guest review
"..."
disappointedGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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