"Central location in Vienna, High End Hotel"
Hotel does not get more central, just a block from St Stephens cathedral on the central shopping street in downtown Vienna. Hotel is modern and well appointed. Staff incredibly friendly. Rooftop bar was very neat with great views. Air conditioning in the hotel broke while we were there. Hotel was very nice and they upgraded the room to help compensate. […] They weren't able to fix over the weekend. Would stay again. Read moreGenuine Hotels.com guest review
"Gorgeous Hotel in the Heart of the City"
We received a double upgrade when we checked in, and the room was amazing. The staff was also very helpful and friendly. Based on the lobby, I am confident that every room is wonderful. It definitely has the feel of an upscale boutique hotel. The hotel is lovely, but the best part is the location. It is steps away from St. Stephen's cathedral.Genuine Expedia guest review
Nice quiet hotel in central Vienna. Nice room, although too hot at night. Great breakfast and very nice staff. Would stay there again.Genuine Expedia guest review
"tolle Lage im Zentrum"
Hilfsbereites , freundliches Personal. Moderne, schön eingerichtete Zimmer; super Lage in Nähe des Stefan-Doms und Einkaufsstrassen. Dachterrasse mit Aussicht auf den Dom.Genuine Hotels.com guest review
"Tolle Lage und Design"
Das Lamee ist ganz fantastisch gelegen, der Empfang ist sehr freundlich und die Zimmer sind sehr gut ausgestattet. Standardzimmer sind eher klein. Finde es grosszuegig, dass Inhalt der Minibar im Zimmerpreis inbegriffen ist. Das Fruehstueck im Hotel war das einzige nicht so tolle Erlebnis. Der Preis von 25 Euro ist ueberrissen (auch wenn die Produkte […] bio sind), und es ist eher muehsam, dass neben allen warmen Getraenken und warmen Speisen auch Kaese und alle Wurst/Fleischwaren extra bestellt werden muessen. Zeitungen stehen nicht zur Verfuegung, und als Gast sollte man auch nicht die gsamte Getraenkebestellung mithoeren koennen, die der Ober gerade telefonisch aufgibt. Alles in allem ist das Hotel Lamee aber wirklich sehr empfehlenswert. Read moreGenuine Hotels.com guest review
Sehr empfehlenswertes Hotel in top LageGenuine Hotels.com guest review
Dette er lillesøsteren til hotell Topazz og de samarbeider om det meste. Begge hotellene ligger i hjertet av Wien. Topazz var mitt absolutte favoritthotell i Wien. Nå er jeg usikker. Begge hotellene har det jeg ønsker meg av et hotell: Gangavstand til alt, overlegen komfort, spennende design, deilig frokost og ikke minst svært hyggelig og hjelpsomt […] personale. Hotellet var nytt i 2012 og åpner straks takterassen med bar og utsikt over takene i Wien sentrum... Jeg bodde her i 5 netter i månedskiftet mai-juni og gleder meg allerede til å komme tilbake. Om det blir Topazz eller Lamee får tiden vise. Read moreGenuine Hotels.com guest review
Everything was wonderful. Hotel has an excellent location, staff is very friendly and really helpfull. Rooms were clean and renewed.A good hotel atthe heart of the city. Good memories and nothing to complain.
"Great Hotel in A Great City"
06/09/14 Reviews O Melbourne, Australia
I'll start by saying I love old European cities; I love places where walking the streets and laneways is the main attraction; I love places where beautifully prepared food (cake!) is king; I love music and art, especially when it is spontaneous; and I love good coffee. I was always going to love Vienna! I stayed at Hotel Lamee for 7 days while on a study trip. I travel fairly regularly, mainly in Europe and America, and usually alone and very independently, so I can speak to some of the specifics that I know solo travellers and working travellers are interested in. I had engagements at the Congress Centre and the University area. For anyone coming for a working trip, do not be afraid to stay in town. EVERYTHING is easily accessible from Hotel Lamee via the excellent, efficient (as only the European Metros can be), safe and clean train system....including the airport. It has to be one of the cheapest and easiest airport transfers I have done in Europe. Every station also has English adaptive ticket machines that take cards, and elevators if you have luggage, strollers or mobility issues. The hotel is new (maybe less than a year old) and everything is still is good condition. The rooms feel very clean and stylish, and I later read a fashion magazine where it was used for a photo shoot. The bathrooms likewise are clean and modern. The water pressure was excellent, although the hot water temperature was a little too tepid for me especially towards the end of a shower. I’m not sure if that is a safety mechanism in hotels, so that people can’t burn themselves, but I thought the thermostat could go up a notch. The room size was adequate for 1-2 adults, and on par with what I consider a good size for European boutique hotels. The toiletries were unbranded, but still did the job. There was a full length closet space to hang any suits or dresses you need to stay crisp, but no iron. There was a table with a lounge chair. The table was breakfast table size, so large enough to do some work on, or for two people to share a meal from, but not a study desk as such. The lighting was more than adequate, and in fact easy to switch between 3 different options of brightness. Despite being essentially in the centre of town, the sound proofing was impressively good with the window shut. Virtually silent. Likewise the climate control system for which you set the room temperature yourself. The television was good, but no non-German entertainment stations. The only English broadcasts were CNN and BBC cable stations which was fine for me as an adult. If you are travelling with kids you might miss having something other than the news to entertain the youngsters. The usual hair dryer, make up mirror, gown and slippers were supplied. There was no luggage stand or clock (which is a little disorientating when you are getting used to a new time zone). I am sure the front desk would have done wake up calls if I had asked. I did not use the rooftop bar, except to take some terrific photos. Judging by the steady elevator traffic to level 8, it is a popular meeting place. It would have been a suitably impressive place to organise to meet work associates there. There is a minibar in the room. It has water, coke, beer (Austrian, of course!) and apple juice. It also had some biscuits, plus a nespresso machine. No, it is not a full mini bar service for free, but it is still a step better than I usually get in an American hotel. A bottle of water and a bottle of coke plus cookies was perfect as a pack for me to venture out each day, given that I budget to stay in good accommodation by being frugal with meals. The refrigerator is also large enough to store your own purchases, and they didn't seem to mind, albeit I was sure to keep it all clean and tidy. Big Tip: Make use of the EXCELLENT Merkur Markt supermarket 80meters to the left of the hotel on Hoher Markt. Three floors of beautifully presented supermarket that is much more affordable than the gorgeous but pricey Menil Emporium. You can buy breakfast and lunch supplies or prepackaged meals, plus there is are impressive, deli, cheese, condiments and chocolate selections. There are no shortage of good bakeries nearby also (try Auer Brot or Joseph Brot). The location is perfect in every way. Two short blocks from Stephansplatz. Any closer to the Cathedral gets too tourist busy and noisy, especially at night when it fills with overly happy (read:alcohol lubricated) young people. Any further away gets a little more tedious to walk if you are at all on a time schedule. Kartner/Graben/Singerstasse/Kohlmarkt “streets” are a very pleasant 3-5 minute stroll away. Lesser known Wollzeile Strasse is one street down from the hotel and heads East. I thought it was one of the most under rated stretches of the old town. Likewise Naglergasse which is 500m from the hotel towards the West. It’s tributaries and the area around Herrengasse and the Burgtheatre, as you head towards the the University, was probably one of my favourite areas to walk. Safety did not concern me anywhere I went in Vienna, although I did stay out of the Prater after dark. Certainly any walk back to the hotel area was safe. I walked back to the hotel from various coffeehouses at 11pm, almost every night. The doors are locked after 10pm with access only for guests with a room card. I never saw loiterers in the foyer or hallways which sometimes you see in big hotels. No doubt the vigilant porters at the door deter any of those problems. The concierge staff, after this time, are stationed at the Hotel Topazz, which is literally 10 meters across the street. They are available by phone all night. Every request was met by the reception staff with enthusiasm and a genuine determination to help. I give them 6 stars. I was given power socket adaptors when I arrived, an umbrella when it looked like it would rain, water brought over at midnight by the night porter, and they fielded calls at 2am from people back home who misjudged timezones. They even made calls to a delayed tour bus that was supposed to pick me up, and persisted until that problem was fixed, even though it wasn't really their problem as much as the tour company's. They knew me by name by the second day, and asked me daily if there was anything they could do to help, perhaps looking out for me knowing I was travelling alone. The only thing they couldn't fix was the wifi which didn't work for my iPhone, but my computer wifi did work, thankfully. They probably need a booster for their signal for it to be picked up by smaller devices’ “aerials”. This is a common problem I encounter in all European cities. Still, this was the only serious problem I had during my stay since I was there to work, and I needed to keep things running back home. Be sure to make plans accordingly if you are Whatsapp dependent...my solution was to go to yet another coffeehouse (they all had wifi), although I really couldn’t keep in touch overnight which was when the working day was happening back home. The only other deficiency was the consistency of the housekeeping. Even so, my gripes are really minor, but I mention them because they would be so easy to fix. Overall, the housekeeping was adequate, and the room kept clean, although I’m a pretty contained traveller so I never really tested their abilities! When I passed them in the corridors they were always friendly enough to say “Grüß Gott”. There were just little things like toiletries not being topped up daily, or batches of conditioner but no shampoo left, or no second toilet paper roll to follow the one in use. The minibar would some days not have been replenished with water and milk, and pods of only decaf left for the nespresso machine even though I left a little note to explain the difference and that I needed the espresso pods rather than the fake stuff. I suspect that it might be simply a case of lost-in-translation rather than any lack of willingness to provide service? It’s something that a little education of the housekeepers could easily rectify, though. They didn’t seem to vacuum everyday, or change the sheets or towels everyday. This doesn’t bother me, particularly. I don’t vacuum or change my linen everyday at home, either! As long as they are clean and dry, I don’t mind if hotels want to save a little on this service if it then means they keep their rates competitive, or if they perceive an environmental advantage. If your idea of a hotel stay, however, is this sort of luxury then you might be disappointed.They also seemed to come around rather late in the day, so if you are the kind of person who likes to return to your room mid-day to have a rest, you might be sprung by the cleaning staff or miss having them do your room. Given how obliging the reception staff were, however, I am sure they would accommodate a request for early housekeeping if you knew you wanted the room uninterrupted later in the morning. The last thing I want to mention is the Viennese people themselves. I started the review by saying I loved Vienna, but you can’t love a city unless you find the people hospitable. The local Viennese people were gentle and spontaneously kind. I was offered unsolicited help on many occasions, especially with directions and translations. People in shops and at train stations were also very attentive, and very easy to talk to. I always make an effort to learn a few greetings, and how to apologise for not speaking the language. Whether it was appreciation for me not assuming that English is the only language, or whether it was just for the sake of expediency once they heard how bad my attempts at German were, I was always forgiven and accommodated even by those who modestly claimed to only speak a little English. They can all speak English far better than I can speak any other language, including those I’ve supposedly studied. Overall, I had absolutely no problems communicating with anyone, and only twice had brusque interactions with locals. Both times it was with waiters (once in Gerstner Kaffehouse (Demel is still number one!) and once at Figlmuller (give it a miss....Huth Stadt Gasthaus on nearby Weihburggasse is better)), and both times it was when I didn’t understand and made seemingly fatal mistakes with their systems for how to order and be seated. I don’t think it was a coincidence that in both those instances it was at venues on the tourist circuit where they are famous for the Lonely-Planet-Guide trade, but at the same time probably find the constant tourist influx a bit tedious to deal with. Read blogs from locals to seek out less tourist inundated places, and this doesn’t happen. Certainly no such problems at Hotel Lamee. I actually wonder if I should not post this review, and instead should be keeping them a secret so there will be a bed for me when I have a chance to return...please keep a room for me with a view of Stephansdom!
"Excellent location and room, in the heart of Vienna"
06/05/14 Vassilis F Quebec City, Canada
Stayed at the Hotel Lamée for 4 days, in May 2014 and had a great experience. The reception staff is very welcoming and even responded at a particular request of mine which was to book me a seat at a mozart concert the evening of my arrival at the Musikveiren. The only constructive comment that I could make is for the reception staff to make some suggestions about restaurants and points of interests that are situated nearby. If they hand out a plan of the metro (ubahn) that would also be quite pleasing. I think it would add a plus in the whole welcoming experience. The roof terasse is a must see, which gives this hotel a definitive big plus in choosing it in your stay in Vienna.
"Great Hotel...Amazing Staff"
06/04/14 hoseyso Humble, Texas
My family had the most pleasant stay at Hotel Lamee. The location was great. We had awesome views and room was clean and spacious. However, what made our stay at Hotel Lamee special was the staff. We arrived at Vienna after stays in Barcelona and Paris. Our first person to meet in Austria was Aksana at the front desk. What a great ambassador not only for Hotel Lamee but for Austria. She was extremely friendly and helpful. I can't imagine enjoying Vienna as much as we did without her help. We also enjoyed the hotel bar and our conversations with Patrick. I would definitely stay here again!
"Not worth the money. Stay 10 minutes outside the centre for real customer service as this hotel clearly doesn't care."
04/22/14 Tottydownunder Sydney, Australia
We were at the end of a 2 week road trip round Austria having stayed at the most amazing places with wonderful customer service for less than €80 a night. The Lamee has the worst wifi of anywhere we stayed and did'nt even have 24 hour reception. I got injured by the main door closing on me and the night porter said " what do you expect me to do about it?" We are looking forward to moving to our €80 per night apartment tomorrow. Also don't be fooled by the "free minibar" it is a couple of bottles of water, a juice and 1 beer. The location is good but is not worth the price.
"Best hotel !!"
04/22/14 Batia284 Tel Aviv, Israel
We have just returned from Vienna and stayed in this lovely Lamee Hotel. This is one of the best hotels we have been. The stuff is very nice, willing to help, always with a smile. Breakfast is super good. Room we received was 61 – superb room. Clean, large, quiet, nicely decorated. Wi-Fi is free (also in the room) and the Mini Bar is also free (it has few drinks but it's nice). The hotel is located in the middle of the center. Best location you can have in Vienna. Just 2 minutes walk to St Stephan Cathedral. You can book a room in this hotel with no hesitation at all.
"Beautiful - impressive"
04/18/14 Extravagant_12 Cape Town Central, South Africa
This Hotel is in a perfect location and we found it very quiet,with all the activities on your doorstep. Service was excellent and very friendly. Rooms are tastefully decorated. Excellent bathrooms and beds not forgetting the pillows. Will return!
"Countdown to check out"
04/13/14 chiara r milano
In spite of an excellent marketing presentation (from rhe website to the entrance, the welcome and the keys of your room are inspired by art deco) i was immediately disappointed when i got into my room. Lightning was wrong and cold, a dark , thick moquette which didn' actually look clean and a bad smell of closed wardrobe, not to mention cheap curtains which reminded me of chinese massage centres. I wanted to sleep with an open window (even if weather was definitley not warm) but the street was too noisy. So i decided to go straight in bed to avoid looking to much around. My rate didn't include breakfast and the selection is definitely not worth the amount you'd pay for it. Location is very convenient as the hotels is in the heart of the city, 5 minutes walk from st. Stephen's catherdral.
"6 star experience"
03/21/14 Wing2305 Vancouver, Canada
Booked Hotel Topazz for our trip to Vienna for a congress recently. We booked through Hotel.com but due to a technical glitch, our booking got bumped out and all other hotels were fully booked by that time. Hotel.com could not help although having charged us full on our credit card and no response from them after dropping the bomb at us. Around a week before our trip, I made the best decision in my life to contact the hotel itself for help. Brigitte from the establishment replied within a day and arranged everything for us, a stay at Intercontinental Vienna (which we didnt like) and a suite at their sister company Hotel Lamee on the last night of our stay. It was heaven when we arrived at Hotel Lamee. The staffs were the friendliest and most helpful in Vienna. While the other hotel conceige merely gave directions to places when we asked, Hotel Lamee's staff helped us plan the day according to the amount of time we have in the city! After we came back from our site seeing, they had already reserved a restaurant for us. They were constantly checking on us to ensure that we were doing fine and were comfortable. I would say the customer service was first class and extremely efficient. Room wise was faultless. As we stayed in a suite on the 7th floor, we had a perfect view of St Stephen's Cathedral as well as the busy street below. the hotel is just across St Peter's Church. The balcony is fantastic, we could just sit there enjoying the views sipping champagne whole evening. Room deco was tastefully done, bathroom is big with a huge bathtub and strong shower head, mini fridge was at no cost to us, bed was large and super comfortable. I couldnt say enough of the place. It was pure luxury. Location wise is perfect, it is right in the heart of the city and just beside the Hoher supermarket (if you need anything, it's really convenient). Although located on a busy street, the room itself was very quiet. We had a good rest after a long day. Special thanks to Brigitte for helping us out at the last minute, as well as the two lovely ladies Sabrina Lorenz and Aksana Platzer who assisted us during our stay. Thanks for making us feel so at home. We left Vienna with happy memories of Vienna, mostly contributed by Hotel Lamee and its team of wonderful staffs. Should I come back to Vienna again, I will definitely stay in Hotel Topazz or Lamee. I would recommend this hotel to any traveler to Vienna, but please, do yourself a favor by booking directly with the hotel. It will save you some heart attack.
"Everything was perfect"
03/14/14 Codatz Stockholm, Sweden
This beautiful hotel has great design, great location, great views (from some of the rooms I guess) and great staff. We had a large, clean room with wonderful shower and excellent view. The bed was also very very good. Breakfast was elegant and very tasty. We booked 27 february for one night and the reception clerk was maybe the best I've ever met. A big thank you for your patience.
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