"Nice gem in heart of old Vienna"
Would definitely go back. Found one mystery charge on the bill. But overall great place to stayGenuine Hotels.com guest review
"Only one negative - and it was small"
Staff were great, service was great, rain shower was loved. The comfort of the room was exquisite, but the only issue was the key for the room. When you entered your room you had to put the key in a slot that was not illuminated and in a dark area (beside the door frame). Otherwise, it was excellent.Genuine Hotels.com guest review
When you want to stay within inner city it is the perfect location with a hip modern boutique style design...Genuine Hotels.com guest review
"Tucked away but central location"
One of the best hotels I've stayed at. GREAT service, lots of nice freebies (e.g. tea and snacks during the day, free minibar) as well as great design, nice shower with rainfall showerhead and handheld, etc. Across the street from a great little supermarket (convenient for the meat-filled cuisine of Austria) but only 2 minutes from Stephenplatz.Genuine Hotels.com guest review
"Amazing wow factor at first, quickly disappointing"
I had a wow factor of the hotel and my room at first, then quickly became disappointing. The hotel had no operational heat or air conditioning the entire stay. The staff gave excuse after excuse. The shower overflowed and seal in glass panel in my prestige room was broken; water poured in onto wood room in bedroom soaking my suitcase. Housekeeping had […] cut corners and didn't clean toliet brush from previous guests and often didn't refill room with clean towels. Hotel advertises that they have drinks and appetizers from during specific hours, but fail to refill or attend to space during service. Granted I visited the hotel during a high peak period of new years in Vienna; there are things that could have been done. I expected hotels such as the Topazz/Lamee to be prepared. The kicker came New Years morning when I woke up to an ice cold shower. Hotel offered no compensation as a result. I understand the need to be more "green" but basics are needed such a clean room, hot water, professional staff. I feel I greatly over-paid for such issues. At check-out staff asked for my email and phone so that management could contact me; have yet to hear a thing. Read moreGenuine Expedia guest review
"close to all the major attraction and shopping"
Hotel was very nice skipped the breakfast, 27 Euros?? wine and snack provided in the afternoon, great spot to relax before heading out again.Front counter people were nice but not overly helpful. Close to a lot of Restaurants and public transportationGenuine Hotels.com guest review
"Can't go wrong"
Rooms were beautifully decorated and bathroom was especially large No complaintsGenuine Hotels.com guest review
This was a lovely, stylish, boutique-style hotel in an excellent location - convenient for many of Vienna's top tourist spotsGenuine Expedia guest review
The hotel was very nice. I was only there overnight. Service from reception was fantastic-very friendly. Breakfast was tasty. My only complaint was with the wifi. It kept logging out and i had to callreception for a new code. I would stay here again.Genuine Hotels.com guest review
"Great city hotel"
Fantastic hotel close to the main tourist attractions. Hotel staff were excellent and the rooms well decorated.Genuine Expedia guest review
"Perfect Place to Stay"
Well spacious, clean, comfortable room to stay, near to restaurants, cafe, and famous places, stafff are very polite, speaks English really well. well recommended 100 % . ill stay in this hotel again .Genuine Hotels.com guest review
Nothing was too much problem for the staff. They were extremely helpful with our meal reservations in the evenings. The lounge in the hotel was fab, tea & Coffee and little nibbles, how civilised is that. Will definitely go backGenuine Hotels.com guest review
Great Hotel and location.Genuine Hotels.com guest review
"Top Hotel in der Innenstadt von Wien"
Ein sehr herzlicher Empfang und ein traumhaftes Hotel im Herzen von Wien, es passt einfach alles und man fühlt sich von der Ankunft bis zur Abreise super wohl. Die Zimmer sind gemütlich eingerichtet und das Bett einfach traumhaft. Das Personal ist super freundlich, sehr hilfsbereit und bemüht - hier ist der Gast noch König :-))) Kein riesiges Hotel, […] sondern klein aber fein - einfach perfekt. Recht herzlichen Dank für den unvergesslichen Aufenthalt an das gesamte Team - wir kommen sicher wieder :-). Read moreGenuine Expedia guest review
Et virkelig dejligt designer-hotel midt i city - tæt på alt. Og med gratis eftermiddagssnack + vine :-) Alt var fint, men intet overgår dog personalet, som var 100% servicemindede og helt fantastiske. Eneste lille minus var, at vi ikke fik et værelse med rundt vindue ;-)Genuine Hotels.com guest review
Great service and very clean hotel. Great location at the heart of Vienna.Genuine Hotels.com guest review
"Tolles Hotel mit Designanspruch in bester Lage"
Das gebuchte Prestige-Zimmer verfügte über alle Annehmlichkeiten und eine herrliche Aussicht. Zum Stephanshom sind es nur wenige Gehminuten. Das Personal war durchgehend überaus freundlich: wir haben uns sehr wohl gefühlt.Genuine Expedia guest review
"Sehr guter Service"
Service, Freundlichkeit des Personals und Lage des Hotels sind perfekt.Genuine Hotels.com guest review
"Gut gelegenes Hotel"
Alles gut, nur mein Zimmer im ersten Stock hatte bodentiefe Fenster. So kam ich mir ein wenig vor wie im Schaufenster ausgestellt. Leider gab es nur schwere Vorhänge zum Zuziehen, also war es tagsüber in meinem Zimmer nachtdunkel sofern ich mir nicht aufs Bett sehen lassen wollte. Besser: Zimmer in den oberen Stockwerken verlangen.Genuine Expedia guest review
albergo in posizione eccellente. le stanze, come descritto nel sito, sono molto piccole.. anche quelle di categoria superiore. i passaggi del personale in stanza avvengono una sola volta al giorno, mentre in hotel di categoria simile sono più frequenti. la colazione non inclusa, considerato il prezzo, è elemento di valutazione non positiva. nel complesso […] ok, senza lode e senza infamia; vista comunque la categoria ci si aspetta qualcosa in più. Read moreGenuine Expedia guest review
"Скворечник на идеальном дереве"
Реально это не отель, а малюсенькие комнатки в бывшем многоквартирном доме. Несмотря на отличный дизайн и изворотливость планировок. Много искупается близостью к центру и оживленной жизни вокруг отеля. Но в 4 звездах ждешь хоть какого то лобби и хотя бы сауны.Genuine Hotels.com guest review
"Stilig hotell med sentral beliggenhet"
Hotell Topaz har få rom noe som får deg til å føle spesiell allerede før du har sjekket inn. Vi mottok en mail fra hotellet et par dager før ankomst som informerte oss om at de har "Privileged Club service" - VIP special for every guest. Dette inkluderer: gratis minibar, badekåper og tøfler på rommet, Nespresso maskin og iPad om demand... I tilegg til […] nydelige rom med flotte oval vinduer med sitteplass ut mot gaten, har de en veldig chic lounge/salon i kjelleren hvor de serverer frokost (utrolig delikat og med flott utvalg, - nypresset jus i små flasker, egg/bacon, speilegg, skinker og oster etc som de lager etter bestilling) i tillegg til at det står tilgjennelig kaffe/te, vin/prosecco og kaker/snack frem til 22.30. Hotell Topazz ligger sentralt beliggende med bare 5 min gange til Stephansplatz. Det er flere gode restauranter i nærheten i tillegg til at det tar 20 min å gå til Wien Mittet hvor flytoget går (eller 10 min - 6 Eur med taxi). Anbefaler så absolutt dette hotellet, og vil uten tvil booke det igjen om jeg kommer tilbake til Wien en dag..... Read moreGenuine Hotels.com guest review
"Fint, men mørkt værelse"
Hotellet ligger centralt og i gåafstand fra de fleste attraktioner. Også i gåafstand fra stationen Wien Center, hvor toget til lufthavnen kører. Hotellet er pænt og velholdt. Morgenmaden er rigtig god, men kostede også 25€ per mand. Værelset levede ikke op til forventningerne. Alle billeder viser værelser med de karakteristiske runde vinduer, men vi […] fik et lille mørkt værelse med en traditionel dør/lille balkon. Sengen er god og der er rigtige dyner, men sengen er redt med et gummilagen under det almindelige lagen, hvilket giver lidt dårlig komfort. Lækkert badeværelse og bruser. Man bliver lovet en lille gave ved ankomst, men vi fik ingen. Så lad være med at love det. Der er en dejlig lounge som man kan benytte om eftermiddagen, med gratis kaffe/vin mm. Read moreGenuine Hotels.com guest review
"Comodo hotel in centro"
Hotel abbastanza nuovo, molto comodo per la posizione in centro città. Gli arredi sono molto belli ma già un po' deteriorati e la pulizia della camera non è all'altezza di un hotel a 4 stelle. Il personale e' molto cortese e disponibile.Genuine Expedia guest review
Отель очень хорошо расположен. Хорошие номера. Приветливый персонал. Но полное не соответствие информации по номерам на сайте hotels.com.Genuine Hotels.com guest review
En opplevelse av de skjeldne da vi sjekket inn på hotellet. Fra utsiden ser hotellet moderne og spennende ut. Inne ble vi meget imponert av hva som møtte oss. Det var en hyggelig respsjon, med moderne innredning og spennende møblement. Vi ble møtt av et meget service innstilt personell som følgte oss opp på rommet for å gå igjennom rommets fasiliteter. […] Vi fikk rom med veranda. Vi anbefalle uten, da disse har vinduer hvor men kan ligge å se ut av de spesielle vinduene. Min samboer ønsket å klippe seg dagen etter, og personellet ordnet velvillig en reservasjon og følgte oss mer eller mindre frem til døren. Hotellet er meget sentrumsnært med alle fasiliteter rett utenfor døren. En perle man ikke kan unngå å få med seg. Et sted vi absolutt vil komme til å nesøke igjen :) Read moreGenuine Hotels.com guest review
07/12/14 Yousef A
I think this hotel is really good specially its near the city very near and the modern way is more better the service is good too but i think since we took the premium one we shouldve got a breakfast but unfortunalty we didnt but its still fine and better good job topaaz
"wonderful small hotel near the center of everything"
07/07/14 rickeyfef Forestville, California
The Topazz is a very nicely designed boutique hotel with very nice rooms and excellent service. From the sumptuous breakfast spread to the "all afternoon and evening" snacks and drinks (including wine) they make you feel pampered and special. Very nice and helpfuil staff and an excellent location!
"Stylish hotel - well located and great for a business trip"
06/04/14 ToniOstwald-Brown Newcastle, Australia
We spent three nights in Vienna at the Topazz. Firstly - the funky design and oval windows make for a stylish stay. The staff were extremely attentive and clearly fluent in at least four languages which was a plus. One of my travel companions fell ill with the flu, and hotel staff had a doctor attending to her on a Saturday morning within one hour. IMPRESSIVE. The only things I could possibly point out are; 1. The loo with a view... I don't need to sit on the toilet and look at the people on the balcony opposite. Yes I drew the curtains, but you have to ask, "why give your bathroom a view", and 2. Extremely touchy wifi that would log me out if I moved about the small hotel room. Other than that, it is perfectly located and a lovely option to large, chain hotels.
"Classy, comfortable rooms, amazing staff and complimentary bar!"
05/20/14 ToniaOC Geneva, Switzerland
The hotel was incredibly central and the design aesthetic very pleasing. ( I want the circle detail brushed brass lamps in my home!). Although we arrived early (9 of us) and landed them with a room full of luggage they were pleasant, welcoming and curteous. Huge windows, comfy beds (essential for a weekend without kids) and great showers. To add to the ambiance, teas wines and refreshments were available with their compliments during the day/early evening. The only downside was no real breakfast option offered, so we decamped to hotel over the road (Which was scrumptious, if rather slow).
05/15/14 andrew61NewYork new york
We spent three wonderful days at this comfortable, friendly, conveniently located hotel. Every staff member was helpful and friendly. Isabel (whose name I do remember) always had a smile on her face and she helped us plan our city tour. The snacks, coffee and wine in the lower level was so appreciated after a long day of touring. The rooms were so attractive, the bed so comfortable and the bathroom so luxurious. I can't recommend this hotel highly enough.
"Fantastic Location & Service"
05/13/14 aygen Germany
Recently I & my mother stayed at this hotel for 2 nights. It is a small,boutique-hotel in the middle of the city. It is walking distance to Stephansdom and main shopping streets & several cafes. The prestige room is very beatifully decorated and is big enough. They have Priveleged Club Service for all quests with free drinks & some snacks at the Salon Topazz in the afternoon. It is nice to come back from a city tour and have some drinks in beautiful Salon Topazz. Besides location what makes this hotel special is their service. Everybody did their best to make our stay pleasent. I had several special requests due to my mother and they fullfilled all. Especially Balazs at the reception was a great help. I now a have a new home away from home in Wien. Thank you all!
05/12/14 LisaDeBA Port Washington, NY
We spent three wonderful days at this comfortable, friendly, conveniently located hotel. The check in was so welcoming. Every staff member, whose names unfortunately escape me, was helpful and friendly. Isabel (whose name I do remember) always had a smile on her face and she helped us plan our city tour. The snacks, coffee and wine in the basement was so appreciated after a long day of touring. The rooms were so attractive, the bed so comfortable and the bathroom so luxurious. I can't recommend this hotel highly enough.
05/11/14 Deb H Yorkshire Dales National Park, United Kingdom
We decided on this hotel after reading some reviews, it's position and the modern luxurious rooms. We were not disappointed . From the minute we arrived we felt welcomed and comfortable. The rooms were modern and the bed big and comfy. Breakfast was a lovely experience, with both cold Buffett and cooked , we were encouraged to try the cooked egg dishes and also the ham and cheese plates. Nothing was too much trouble. Even the coffee and teas were a delight. But it gets better, included in our stay was unlimited glasses of white, red or sparkling local wine, which we sampled without great expectation, imagine our surprise then when we discovered that it was good....we didn't try the white, but the red resembled a good Merlot and the sparkling was very good. They also provided nibbles between certain times. I could go on but to sum it up, we had an amazing trip to Vienna and Hotel Toppaz was the icing on the cake! Thank you to all the staff who made it even more enjoyable x I
"Very friendly staff... Room a little glitchy but over all great"
05/07/14 kareshack Roswell, Georgia
We stayed at Hotel Topaz for 2 nights and the over all experience was great, check in simple staff friendly and the lobby was very clean. We took full advantage of the Salon and enjoyed wine every evening, we tried to eat the tasty snacks but unfortunately we were beaten by the rush crew and the tray was never refilled, you will want to be there 1st. The room was cozy and clean there were only 2 issues while there, the shower drain did not work very well and the room flooded on the first night, we learned to turn the water off and on to allow for the slow drain. The temperature control wasa little tricky, the room never really got cool- there may have been a maintenance issue that can be resolved. Location location location- in that regard the hotel was perfect. Over all a great stay
"Beauty in luxury"
03/31/14 Nikos A Thessaloniki, Greece
Topaz more than a hotel! He is a place where you can enjoy the luxury and beauty. Room was just perfect, have a great view and comfort bed. The spa is excellent, really good food and nice and helpful staff. I definitely recommend it to my friends. Everyone deserves to spend holiday in such boutique hotel!
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )