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Artisan Family Hotels And Resorts Playa Esmeralda, Chachalacas

3.5 stars
Saenz de la Pena S/N Zona El Cocal, Playa Chachalacas, VER, 91666, Mexico, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.3 / 5
Location
Great location
Vibe
Awesome vibe
Food
Food is not good
Value
Poor value for money
See all 68 Hotels.com reviews
From 76 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $66
  • Deluxe Double Room
  • Deluxe Single Suite
  • Junior Suite
  • Junior Suite, Ocean View (VIP)

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is Noon
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 10 children (1 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free valet parking

  • Free nearby parking

  • Free RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Punta Real
  • Punta Real Resort Spa
  • Punta Real Resort Spa Chachalacas
  • Punta Real Spa
  • Punta Real Spa Chachalacas
  • Artisan Hotels Resorts Collection Playa Esmeralda

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 1 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Room service (during limited hours)
Things to do
  • On private beach
  • Beach sun loungers
  • Indoor pool
  • Outdoor seasonal pool
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Ecotours on site
  • Miniature golf on site
  • Motor boating on site
  • Playground on site
  • Scooter/moped rentals on site
  • Rafting nearby
  • Nightclub
  • Marina on site
  • Beach umbrellas
  • Outdoor pool
  • Tennis on site
  • Beach towels
  • Children's pool
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 2
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Yard
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Wellness Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Alava - Overlooking the ocean and pool, this fine-dining restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Fish Market - This restaurant overlooks the ocean and garden and specializes in seafood.

Recreation

On Site

  • Health club
  • Marina on site
  • Outdoor tennis court
  • Tennis on site
  • Ecotours on site
  • Miniature golf on site
  • Motor boating on site
  • Playground on site
  • Scooter/moped rentals on site

Nearby

  • Rafting nearby

Artisan Family Hotels And Resorts Playa Esmeralda, Chachalacas’s small print

Also known as

  • Punta Real
  • Punta Real Resort Spa
  • Punta Real Resort Spa Chachalacas
  • Punta Real Spa
  • Punta Real Spa Chachalacas
  • Artisan Hotels Resorts Collection Playa Esmeralda

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 1 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Artisan Family Hotels And Resorts Playa Esmeralda, Chachalacas

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