All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereCalle 10 Norte entre 15 y 20, Avenida Col. Centro, Playa del Carmen, QROO, 77710, Mexico, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 203 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.8
  • Comfort
    4.4
  • Condition
    4.5
  • Neighborhood
    4.4
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5.0 / 5Outstanding
"La Pasion was really wonderful!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay at La Pasion was beyond my expectations. From the garden and pool area, the hotel restaurant/cafe, to our hotel room; it was just very relaxing and intimate. Our hotel room was small BUT its old romantic characteristics really had me look pass this matter. With our stay, it included a freshly made, delicious breakfast every morning. The staff was very kind and friendly. The hotel's proximity to a few attractions of Playa Del Carmen and transportation (colectivo and ADO buses) was very convenient. It is also close to a Walmart and a pharmacy, which really came in handy during our stay. There are lots more to say, but overall my stay was wonderful! La Pasion really provides the little details that will leave you very satisfied with your stay!
Genuine Hotels.com guest review
3 night romance trip May 31, 2015
A Traveler
US
5.0 / 5Outstanding
"EVERYTHING WAS AWESOME"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel set the bar high for the rest of our trip. Filtered water was *free* and free-flowing, a generous breakfast was included, free pastries during the day and free yummy treats and wine at night were the norm. Wifi worked flawlessly. Playa del Carmen is small enough that walking anywhere was super possible from the hotel's location, and beaches are easily accessible even if you're not beachfront. Only *minor* complaint was the shower was a little on the small side, but hardly a problem. Definitely recommend!!
Genuine Hotels.com guest review
3 night trip with friends May 23, 2015
Nikki
US
4.0 / 5Excellent
"Warm and friendly boutique hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Always like coming home. Staff are wonderful.
Genuine Hotels.com guest review
1 night romance trip Apr 29, 2015
Shannon
US
5.0 / 5Outstanding
"wonderful surprise"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My friend and I spent a week at Mayan palace in Riviera Maya and were pleasantly surprised at this adorable boutique hotel set slightly off the beaten path. We spent one night and I would have happily traded my 7 previous nights at the huge resort for this wonderful place.
Genuine Hotels.com guest review
1 night trip with friends Mar 1, 2015
allison
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was very accommodating for a stopover in Playa . It was clean and the staff was very helpful.
Genuine Expedia guest review
Other trip Mar 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Exceeded Expectations!!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Food was great, staff fun and helpful, pools beautiful, and very peaceful. Many nice perks. Just a really nice place to stay and relax.
Genuine Expedia guest review
Other trip Mar 13, 2015
Bill
US
5.0 / 5Outstanding
"BEAUTIFUL PLACE"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
SHOWER ROOM IT'S VERY NARROW
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
Mauricio
US
5.0 / 5Outstanding
"Convenient quiet reasonable playa hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
2 nights prior to going to Akumal Convenient Clean Quiet Safe Will stay again
Genuine Hotels.com guest review
2 night romance trip Mar 1, 2015
SALLY
US
5.0 / 5Outstanding
"Paradise at the La Pasion Boutique Hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The la passion hotel is a hidden paradise in Playa del Carmen!! The hotel is a few blocks from the beach, but it gives you a chance to see the sights, shop, eat, and interact with many people. The hotel is very clean and professionally run......the staff are 'excellent, attentive, courteous and interactive'. We received candy upon check-in, bottles of wine during Carnival, flowers for Valentines and every night, wine and brownies!! Breakfast was included in the rate and it was bountiful and very well prepared; Conrad, Gabriel, and Martine served wonderful food, conversation, and many enjoyable moments!! Management staff were very accommodating, accessible, and approachable. The hotel was immaculately clean as were the pools and grounds. We were there for two weeks and hated to leave...it was like home-away-from-home!! We will be going back next year for possibly three weeks.
Genuine Expedia guest review
Other trip Feb 28, 2015
Bill and Beth
US
3.0 / 5Good
"Carnival nightmare"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
I will begin by saying that after staying here, I do not think "boutique" hotels are for us. The rooms are very small and a bathroom you can barely turn around in. No place to hang things, and no counter top to place toiletries on. The halls are very dark and I stumbled several times in the stairwell. I didn't want to take the elevator as the electricity went out during our stay and I was afraid I would get stuck in the elevator. The little balcony was a nice touch. The staff were nice enough. The included breakfast was somewhat edible. Not tasty, but edible. The location was decent..about 3 or 4 blocks from the main drag of Playa del Carmen. At no point did anyone bother telling us there was going to be a "Carnival" celebration that was going on every night of our stay (4 nights), directly across the street. Loud,thumping music, magnified by speakers as big as semi-trucks. This lasted well into the wee hours of the morning. We didn't sleep for 4 nights. I would check ahead of time to find out if there are any celebrations going on in the park across the street before I would book this hotel. All in all, I believe the price of this hotel is not worth it and I would spend a little more to stay on the beach in a regular hotel.
Genuine Hotels.com guest review
4 night romance trip Feb 12, 2015
A Traveler
US
3.0 / 5Good
"Just Ok"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The pool and hot tub were disappointing. The hotel is across the street from a park, which was crowded with people just hanging out (with loud music).
Genuine Expedia guest review
Other trip Feb 19, 2015
Amy
US
4.0 / 5Excellent
"Nice hotel about 3 blocks from the beach."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent staff and breakfast. If you are looking for a nice hotel at a reasonable price, this is a nice choice.
Genuine Expedia guest review
Other trip Feb 10, 2015
Tom
US
5.0 / 5Outstanding
"Perfect stay for a Playa Del Carmen getaway."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great little hotel. This place offers local charm and is nice way to experience real Mexico but be close to the beach and touristy stuff if that is your thing. We had a car for the sake of exploring the area and this hotel offers an underground parking garage which was awesome - did not have to worry about keeping the rental car safe. A quick walk to the Beach, coffee shops, dining and yoga and quick driving access to the 307 which is the main road. Paid for a city view and got upgraded to a courtyard pool view just by asking nicely. Other nice perks was complimentary wine, Chocolate. Water and sweets. Can't go wrong with this place.
Genuine Expedia guest review
Other trip Feb 3, 2015
E & B
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Out of the main fray, but still close enough to stumble home without too much hassle. The staff is great and we were thrilled with the stay!
Genuine Expedia guest review
Other trip Jan 8, 2015
A Traveler
US
2.0 / 5Fair
"Olivier"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The staff annoyed me because of its lack of discretion : staffers try hard to be cool and hype because this is supposed to be a "boutique" hotel and they are in fact intrusive. I had two different rooms, the first one was small and boring, the other one was better. They should change the light bulbs and forget about the neon lights , it would be more intimate. There are some basic flaws (lack of plugs for example) that could be easily fixed to make the overall impression much better and less cheap. Rooms are quiet and clean though, jacuzzi in the courtyard is nice, breakfast is fine: this is not a bad place at all, just stop calling yourself "boutique", it sounds pretentious, you are just a fine hotel located in a boring building, decorated in a cheap way.
Genuine Hotels.com guest review
1 night romance trip Jan 4, 2015
Olivier
US
5.0 / 5Outstanding
"Great hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We stayed at this hotel for two years in a row and we love it!!! It is very clean and comfortable and we love the courtyard with the pool. We love the little extras such as the yummy treats and wine when we returned to the hotel in the evening. The staff goes above and beyond to make your stay memorable and they are extremely pleasant and tend to your every need. They gave us many helpful suggestions of places to eat. We would definitely recommend this hotel and plan to stay here again in the future.
Genuine Hotels.com guest review
1 night business trip Oct 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, great location, reasonable price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A very nice boutique hotel right in the heart of Playa del Carmen. We loved the location: just far enough from Calle 5 so that it was very quiet and peaceful, but a very short walk from all of the great places to go in Playa. The room was very nice and the staff was great. Price was very reasonable and the free breakfast was a very nice added bonus.
Genuine Expedia guest review
Other trip Dec 22, 2014
Tony
US
4.0 / 5Excellent
"Couples retreat"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I was pleasantly surprise of the condition of the hotel for the price. It included a meal which that part was excellent. I had a great experience. I would rate it a 3.5 star because that what it truly is.This should not take away what a nice, comfortable and friendly this hotel is.
Genuine Hotels.com guest review
1 night romance trip Dec 16, 2014
Lee
US
5.0 / 5Outstanding
"Good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice place to live. Very close to ADO and collective station. Restaurant is good also.
Genuine Expedia guest review
Other trip Dec 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a delightful, intimate hotel.Wine and cake served in lobby, bottled water, bathrobe and slippers, excellent breakfast.My husband an I have stayed many places in Playa, and La Pasion is the best! We will be back!
Genuine Expedia guest review
Other trip Nov 20, 2014
Rosalie
US
5.0 / 5Outstanding
"Highly recommended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This place was perfect for us. It's in a quiet area of town, but super close to the beach and la Quinta. The room was simple and perfectly clean. The breakfast was free and delicious. But the best part about our stay at this hotel was the staff. They are never rushed, always available, full of useful information, and genuinely kind. Go there. And hug Pedro for me, please.
Genuine Expedia guest review
Other trip Nov 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Really Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelent service and instalations
Genuine Hotels.com guest review
3 night trip with friends Oct 24, 2014
Alejandro
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location in relation to the beach, restaurants to eat, and places to shop. Public transportation was inexpensive, fairly easy to figure out and Playa del Carmen itself is situated in between other major areas of tourism within reasonable distances away i.e. Tulum, Akumal, etc. Highly recommend doing a tour, such as Xel-ha. Most importantly, the hotel staff and accommodations were excellent.
Genuine Expedia guest review
Other trip Oct 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Great little hotel close to city center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great little hotel, clean rooms and helpful staff. Breakfast is served right next door and is quite all right with the sort of things you'd expect. There is a pool and parking on site. Recommended.
Genuine Expedia guest review
Other trip Sep 26, 2014
I
US
5.0 / 5Outstanding
"A cute little gem..."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I booked a room here after reading the online reviews. It is a quick walk from the beach but far enough from the main strip that it is peaceful and quite. It isn't luxurious, but for travelers who prefer to see things from a more local perspective it is perfect. The rooms are very simple but clean and comfortable. The pool area was unbelievably beautiful, perfect for an evening swim. The breakfast was delicious (get the chiliquiles and a cafe con leche!) but what truly made our stay was the staff. They were so warm and sincere, I felt that their interactions with us were professional but so friendly that I felt right at home. They made some great suggestions on beaches we could travel to for the day and were just really welcoming.
Genuine Expedia guest review
Other trip Sep 5, 2014
Lola
US
4.0 / 5Excellent
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
Great hotel, very clean, nice pool The staffare great and helpfull Good location, centerd yet quiet. The rooms are a bit small
Genuine Expedia guest review
Other trip Sep 5, 2014
o, i
US
5.0 / 5Outstanding
"Highly Recommend this hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The location is ideal because you its a couple of blocks away from 5th Ave. The staff are super friendly and helpful at all times. The rooms are super clean and modern. Highly recommend this hotel.
Genuine Expedia guest review
Other trip Sep 5, 2014
Osvaldo
US
5.0 / 5Outstanding
"A Great Place for the Price"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Cute hotel with very nice touches like chocolates, parting gifts, and breakfast included. My wife loved it.
Genuine Expedia guest review
Other trip Aug 28, 2014
Eric
US
5.0 / 5Outstanding
"Good Location, great staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was great, very friendly and helpful, with information about Playa as well, speaking english and spanish. Great hotel, very clean, the flow on the shower was pretty week. Good and fresh breakfast which is made especially for you by request. The hotel is 7 min. walking to the beach, although I preferred going to a beach which is not close to the hotel, since I liked it better. It was quiet at night, although the walls are thin, so you could hear sometimes people passing by your door, but no noise of parties. I would recommend it to my friends.
Genuine Expedia guest review
Other trip Aug 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Lovely hidden gem!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Loved this hotel! Cute and quiet. Great for couples. Wonderful staff! Comfortable room and .comfortable bed. We had a room facing the pool. Very nice! Mini fridge in room. Many nearby convenient stores. Bathroom was modern. If I had to complain, the bathroom lighting could have been a little brighter. Hotel lobby often offered complimentary wine and chocolate to guests. Breakfast was included next door. Breakfast choices were good. Beach, shops, and restaurants are all walking distance. Very satisfied. I would definitely stay here again!
Genuine Expedia guest review
Other trip Aug 14, 2014
Lisa and Cliff
US
4.0 / 5Excellent
"Great value!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I'd head back to La Pasion in the future! It's location is solid: just a block or 2 from 5th Avenida and a few more to the beach. The room was small, but clean, comfortable, and modern. The service was fine, but wasn't the most friendly I've ever experienced (possibly the language barrier). All in all, though, I'd return to La Pasion in the future!
Genuine Hotels.com guest review
2 night romance trip Jul 10, 2014
Justin Pollard
US
4.0 / 5Excellent
"Small, quaint hotel with great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
July 2014: experience was great. Hotel room was very clean & adequate size. Staff was great & the facilities were all very nice. Free parking was very convenient & free breakfast was good. Only complaint was that the bed was a bit too firm but that's to be expected in a hotel. Great hotel if u like to get out & explore playa del Carmen or the riviera maya! We'll definitely be back:)
Genuine Expedia guest review
Other trip Jul 13, 2014
Kat
US
5.0 / 5Outstanding
"Nice place in ideal location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We really enjoyed our time at La Pasión. It's ell located - close to downtown action but on a quiet street, as well as within walking distance to buses & vans headed out of town. Staff is happy to help with anything. Rooms are clean and nice, bed is comfortable, AC works well, fridge in room.
Genuine Expedia guest review
Other trip Jul 3, 2014
Mazza
US
4.0 / 5Excellent
"Nice and friendly hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very convenient, safe and quiet hotel. Good breakfast and friendly staff. Location close to city hall and bus station.
Genuine Expedia guest review
Other trip Jun 7, 2014
Bill
US
5.0 / 5Outstanding
"Amazing staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed at the hotel for about a week in May. I enjoy staying at boutique hotels because of the friendly environment it produces over larger hotels. The staff was very friendly and helped us with any questions that we had. The staff made our stay even more enjoyable! The rooms were standard with a king size bed and a pretty nice bathroom. The small balcony was a nice bonus to enjoy the nice PDC air. The rooms were always thoroughly cleaned and everything put back nice and tidy. For the price paid I don't think you can find a better deal in playa. I will definitely come back on my next trip to PDC!
Genuine Expedia guest review
Other trip May 13, 2014
Joel
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
La Pasion is lovely and quiet hotel with very welcoming and funny staff! Stayed for 5 nights. Breakfast was excellent and nicely served. Inner court is beautiful and peaceful, and the pools were great. Beach, shops and bus station are near by. I liked that the hotel was further away from noisy 5 avenida.
Genuine Venere guest review
Other trip Apr 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel with fantastic staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A really great hotel, comfortable rooms, great location close to everything but far enough away from any noise. Fantastic pool area to relax in if that's your bag but if like us you like to venture out then the staff have been wonderful at organising our trips for us. The staff are what is best about this hotel, always friendly and smiling, can't help you enough, always genuinely interested in what you have done in your day and how the can help with recommendations etc. Breakfast is great - served next door (but staffed by the hotel staff), fruit, fruit juice, coffee and a choice from a good selection of mains... I recommend either the omelet or the Pasion sandwich (ask for fried eggs in the sandwich instead of the usual omelet that comes as standard). All in all a fantastic experience and look forward to coming back here again.
Genuine Expedia guest review
Other trip Apr 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location, very cute hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I'm glad I chose this hotel. Staff were extraordinarily nice and helpful, room was very cute, hotel had a lot of character, and was in a great location. I highly recommend it.
Genuine Expedia guest review
Other trip Mar 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Lovely with a capital L"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Lovely place, lovely staff. They are really going out of their way to help us in little things (whereabouts, transport, restauranrs etc), and to make our stay the more pleasurable. Would return right now!! Greetings from Hungary, Laszlo
Genuine Expedia guest review
Other trip Feb 20, 2014
A Traveler
US
5.0 / 5Outstanding
"THE GREATEST HOTEL IN THE WORLD"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was perfect except blocking noise. But that is pretty trivial. All the staffs seemed like close friends.
Genuine Expedia guest review
Other trip Dec 25, 2013
LIM
US
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed for 7 nights at La Pasion in Dec 2013, right before Christmas. It was simply awesome. Room was clean, bed (Sealy Mattress) was extremely comfortable, and staff was super friendly, especially our Evening Manager PEDRO! We will be back for sure.
Genuine Expedia guest review
Other trip Dec 23, 2013
Gi
US
5.0 / 5Outstanding
"Great place to discover Mayan Riviera"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The service is what makes this hotel great, if you are planning a trip to explore the Mayan Riviera this is the best place to start, the guys in there will make everything in their hands to make you fell comfortable and relax. The location is quite convenient, 3 blocks away from the beach, 2 blocks from the bus station and 5 or 6 blocks away from highway (very convenient if you rent a car) I recommend this place for couples or groups of adults traveling with no children. Breakfast is very good.
Genuine Expedia guest review
Other trip Nov 13, 2013
Moises
US
5.0 / 5Outstanding
"Great base of operations."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
With the exception of wi fi issues it was a very enjoyable stay. All of the staff are friendly and helpful!
Genuine Hotels.com guest review
4 night trip Sep 2, 2013
Stephen
US
5.0 / 5Outstanding
"We absolutely love you guys!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Thank you for making us feel so welcome and spoiled. Please remember to email me my pics of Rio Secreto ok Rodrigo? With love from Las Vegas. ;-)
Genuine Expedia guest review
Other trip Aug 3, 2013
Deanna
US
5.0 / 5Outstanding
"Quick getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were at the Hotel for only two nights and we really enjoyed our short stay and would definatley reccomend it . It is in a great location just off of 5th Aveneue and very close to the beach,restaurants and shopping. If you are looking for a place in Playa check this one out !!!
Genuine Hotels.com guest review
2 night romance trip Jul 15, 2013
A Traveler
US
4.0 / 5Excellent
"Great hotel, lovely staff and facilities"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel makes you feel at home. The decor is lvoely and the rooms very comfortable. Its walking distance to Quinta Avenida, where everything is happening, as well as the beach. The pool and hot tub are also lovely extras. Breakfast was included.
Genuine Expedia guest review
Other trip Jul 1, 2013
Sher
US
4.0 / 5Excellent
"Great staff and location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved: location, decor, friendliness of staff, free breakfast, pools and private courtyard, comfy bed, good A/C. Not-so-great: no ventilation in very tiny bathroom so it filled with steam and the mirror was useless, noise from hallway heard easily in room, no luggage racks in the room. Still, a great place for the money. We would return!
Genuine Hotels.com guest review
2 night trip May 27, 2013
Jane
US
5.0 / 5Outstanding
"Experience it yourself! :)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The service was amazing, those many little details they have make THE difference (the books, the keyholder, the coffee and bread always available at the lobby). I love the location because it is close to everything but away from the noise. The storage space is more than enough if you are going to be there for many days. The bathroom is big enough as well, although the room itself can be a little bit small for someone who likes big spaces. I loved the balcony, with two chairs and a table if you want to hang out there to get fresh air. Breakfast was fresh, good and with a lot of options. Bottom line, loved it and I would recommend it... well, I already did to my friends when I was talking about the trip :)
Genuine Expedia guest review
Other trip Jun 10, 2013
Ana
US
5.0 / 5Outstanding
"Extremely friendly hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The whole staff treats you like family. They are so friendly and will do their best to make you feel at home. The room had a comfortable bed, good A/C, and a good bathroom. Everything was clean, quiet at night, and the view of the pool was nice. I really loved that they provided croissants every night and purified water. Also, they had chocolate and wine one night (which was so-so). Parking was safe in their garage and it was nice they had a pool and especially nice jacuzzi (open till 11pm). The breakfast was excellent on the street. Some improvements they could make are full size mirror outside bathroom and hooks for towels inside the bathroom. Fairly long walk to the public beach, but close to 5th avenue. We stayed there 4 nights and already miss it.
Genuine Expedia guest review
Other trip May 15, 2013
Ooric
US
5.0 / 5Outstanding
"Great little hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was a gem! It's location (away from the street noise, but just a short walk from the main street) and its warm & caring staff are the best. And it's idyllic garden & pools in its backyard are an oasis for relaxation. The breakfast at the outdoor cafe next day was excellent. But I dont recommend it for dinner because there are too many other choices in town. The beach club that Passion is affiated with, just a short walk away, is the best beach location. We walked thru many a beachfront resort/ hotel and this was the best for amenities and location. Plus, one day, we spent the entire day at this club & it was wonderful! we had lunch, afternoon massages on the beach ( fantastic massage, cheap price) & then came back to dinner with live entertainment. It was a memorable day.
Genuine Hotels.com guest review
2 night trip Feb 27, 2013
james
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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