I'd head back to La Pasion in the future! It's location is solid: just a block or 2 from 5th Avenida and a few more to the beach. The room was small, but clean, comfortable, and modern. The service was fine, but wasn't the most friendly I've ever experienced (possibly the language barrier). All in all, though, I'd return to La Pasion in the future!Genuine Hotels.com guest review
"Great hotel with fantastic staff"
A really great hotel, comfortable rooms, great location close to everything but far enough away from any noise. Fantastic pool area to relax in if that's your bag but if like us you like to venture out then the staff have been wonderful at organising our trips for us. The staff are what is best about this hotel, always friendly and smiling, can't help […] you enough, always genuinely interested in what you have done in your day and how the can help with recommendations etc. Breakfast is great - served next door (but staffed by the hotel staff), fruit, fruit juice, coffee and a choice from a good selection of mains... I recommend either the omelet or the Pasion sandwich (ask for fried eggs in the sandwich instead of the usual omelet that comes as standard). All in all a fantastic experience and look forward to coming back here again. Read moreGenuine Expedia guest review
"Great location, very cute hotel"
I'm glad I chose this hotel. Staff were extraordinarily nice and helpful, room was very cute, hotel had a lot of character, and was in a great location. I highly recommend it.Genuine Expedia guest review
"Lovely with a capital L"
Lovely place, lovely staff. They are really going out of their way to help us in little things (whereabouts, transport, restauranrs etc), and to make our stay the more pleasurable. Would return right now!! Greetings from Hungary, LaszloGenuine Expedia guest review
"THE GREATEST HOTEL IN THE WORLD"
Everything was perfect except blocking noise. But that is pretty trivial. All the staffs seemed like close friends.Genuine Expedia guest review
We stayed for 7 nights at La Pasion in Dec 2013, right before Christmas. It was simply awesome. Room was clean, bed (Sealy Mattress) was extremely comfortable, and staff was super friendly, especially our Evening Manager PEDRO! We will be back for sure.Genuine Expedia guest review
"Great place to discover Mayan Riviera"
The service is what makes this hotel great, if you are planning a trip to explore the Mayan Riviera this is the best place to start, the guys in there will make everything in their hands to make you fell comfortable and relax. The location is quite convenient, 3 blocks away from the beach, 2 blocks from the bus station and 5 or 6 blocks away from highway […] (very convenient if you rent a car) I recommend this place for couples or groups of adults traveling with no children. Breakfast is very good. Read moreGenuine Expedia guest review
"Great base of operations."
With the exception of wi fi issues it was a very enjoyable stay. All of the staff are friendly and helpful!Genuine Hotels.com guest review
"We absolutely love you guys!"
Thank you for making us feel so welcome and spoiled. Please remember to email me my pics of Rio Secreto ok Rodrigo? With love from Las Vegas. ;-)Genuine Expedia guest review
We were at the Hotel for only two nights and we really enjoyed our short stay and would definatley reccomend it . It is in a great location just off of 5th Aveneue and very close to the beach,restaurants and shopping. If you are looking for a place in Playa check this one out !!!Genuine Hotels.com guest review
"Great hotel, lovely staff and facilities"
This hotel makes you feel at home. The decor is lvoely and the rooms very comfortable. Its walking distance to Quinta Avenida, where everything is happening, as well as the beach. The pool and hot tub are also lovely extras. Breakfast was included.Genuine Expedia guest review
"Great staff and location"
Loved: location, decor, friendliness of staff, free breakfast, pools and private courtyard, comfy bed, good A/C. Not-so-great: no ventilation in very tiny bathroom so it filled with steam and the mirror was useless, noise from hallway heard easily in room, no luggage racks in the room. Still, a great place for the money. We would return!Genuine Hotels.com guest review
"Experience it yourself! :)"
The service was amazing, those many little details they have make THE difference (the books, the keyholder, the coffee and bread always available at the lobby). I love the location because it is close to everything but away from the noise. The storage space is more than enough if you are going to be there for many days. The bathroom is big enough as […] well, although the room itself can be a little bit small for someone who likes big spaces. I loved the balcony, with two chairs and a table if you want to hang out there to get fresh air. Breakfast was fresh, good and with a lot of options. Bottom line, loved it and I would recommend it... well, I already did to my friends when I was talking about the trip :) Read moreGenuine Expedia guest review
"Extremely friendly hotel"
The whole staff treats you like family. They are so friendly and will do their best to make you feel at home. The room had a comfortable bed, good A/C, and a good bathroom. Everything was clean, quiet at night, and the view of the pool was nice. I really loved that they provided croissants every night and purified water. Also, they had chocolate and […] wine one night (which was so-so). Parking was safe in their garage and it was nice they had a pool and especially nice jacuzzi (open till 11pm). The breakfast was excellent on the street. Some improvements they could make are full size mirror outside bathroom and hooks for towels inside the bathroom. Fairly long walk to the public beach, but close to 5th avenue. We stayed there 4 nights and already miss it. Read moreGenuine Expedia guest review
"Great little hotel"
This hotel was a gem! It's location (away from the street noise, but just a short walk from the main street) and its warm & caring staff are the best. And it's idyllic garden & pools in its backyard are an oasis for relaxation. The breakfast at the outdoor cafe next day was excellent. But I dont recommend it for dinner because there are too many other […] choices in town. The beach club that Passion is affiated with, just a short walk away, is the best beach location. We walked thru many a beachfront resort/ hotel and this was the best for amenities and location. Plus, one day, we spent the entire day at this club & it was wonderful! we had lunch, afternoon massages on the beach ( fantastic massage, cheap price) & then came back to dinner with live entertainment. It was a memorable day. Read moreGenuine Hotels.com guest review
"I like this hotel"
The staff was very kind, the room was spacious, not far from 5th avenue. If I have one thing to say, the bathroom did not smell good (but not a big problem).Genuine Hotels.com guest review
Very good boutique hotel. The service was excellent. They thout on many small things that makes the stay just great: the candle in the room, the free coffe and tea in the lobby and the wine they gave for free one night in the lobby. The only problem is the breakfast which is too small and not satisfied.Genuine Expedia guest review
"Great hotel for everyone"
Can't complain about a thing. The staff were fantastic and very friendly. A nice breakfast, clean room and great location. We will book again soon for next year :)Genuine Expedia guest review
"What a great hotel!!"
The hotel was so nice, in every detail. It was a complete surprise. The pictures did not do it justice. It is so much nicer than the pictures show. The hotel is close to everything. The hotel is right in the middle of the tourist corridor and the city police patrol this area 24 hours a day so the area is very safe. The pool area is beautiful. The room […] and entire hotel were so clean. The hotel is small enough that the person at the entrance knows ever person in the hotel and greets you when you are leaving and returning. The staff was so nice. I can't wait to go back!! Would definitely recommend. Read moreGenuine Hotels.com guest review
Overall stay was ok. Staff were very friendly, however during our stay there was loud maintenance work going on within the hotel. This meant at 9am you were woken up by loud bangs. Secondly toilets to do not have adequate ventilation or windows so if your staying longer than 2 nights they can become horrible. Overall the hotel seemed a bit claustrophobic. […] I would however add if your looking for something cheap and cheerful within dead centre of town this would your place. Read moreGenuine Hotels.com guest review
"Excellent Staff, Service & Hotel"
I loved the hotel the staff, service was amazing. I loved the Zenzi beach club right down the street both for daytime & evening. The only thing that would have made my hotel stay beyond fabulous is a slightly larger room with a pool view. But they were sold out so I took the last room available which was a little small. The staff & breakfast were great […] too! Very friendly and helpful. Also, affordable rates. Would definitely recommend this hotel. Read moreGenuine Hotels.com guest review
"Awesome, highly recommend."
Such a good place to stay on the last week of our trip. All the staff were EXCELLENT nothing was to hard no request unmet, 11 out of 10 guys. If you want all inclusive, on the beach you'll pay for it. At La Passion you get awesome value for money; great location, great facilities, great breakfast, great service.Genuine Hotels.com guest review
Booked this hotel based on previous reviews and we certainly weren't disappointed. I normally don't write reviews of the hotels we stay in (and we've travelled the world), but the staff here deserve it. The hotel is kept immaculate. The swimming pool in the courtyard area is a haven. We had a room overlooking the road, but we didn't have any issues […] with noise. The hotel location is brilliant. It's a few blocks up from 5th so you can get away from it all, but everything is within walking distance. We got an ADO bus from Cancun Airport and I would recommend this method of transfer as it is so easy and convenient. You will be spoilt for choice with the quality of restaurants in Playa Del Carmen, but it's not cheap. The staff at the hotel definitely helped make our stay in Mexico perfect. They organised a number of trips for us at very competitive prices, recommended restaurants etc, but more than anything they were just so friendly and we had a real laugh with them. This is an amazing quality hotel at a very affordable price and I would recommend this place to anyone. Thank you 'La Pasion' for our time in Mexico so wonderful. Read moreGenuine Expedia guest review
Fantastic hotel very close to the 10th Avenue - main street of Playa. Staff were friendly and very helpful, complimentary tea, coffee and biscuits left out each day - even wine and tequila offered. Breakfast included at the restaurant below was great too.Genuine Hotels.com guest review
"Another great stay at a great hotel"
This was our second time at La Pasion, and lived up to pleasant memories.Genuine Hotels.com guest review
"Fantastic staff, location and service"
From check in to departure I loved every second of my stay. The location was wonderful just the right distance from 5th avenue. The room was spacious and clean with fabulous air con! Breakfast was in a restaurant next door great selection on the menu. I cannot praise the staff enough. Pedro was a star who gratuitously rescued me from the balcony after […] I locked myself out. Would 100% return to this hotel. Read moreGenuine Expedia guest review
"value & location"
Good value & location. close to town centre & bus depot. room was fine with decent bed, excellent A/C, large bathroom. family run operation is very helpful & efficient.Genuine Hotels.com guest review
"La Passion passion"
My staying at this hotel was great; the staff was rather helpful and polite and I loved the room and the cleanliness.Genuine Hotels.com guest review
This place is wonderful , the staff and so clean A++++++ Location was so close to everything.Genuine Hotels.com guest review
"Only OK....wouldn't choose again"
A big negative...no lock whatsoever on balcony door. Fortunately balcony was high enough it would have been difficult for anyone to climb up, but had someone made it, there was nothing to stop them walking right into our room. Bed was ok, shower could have been cleaner and shower curtain was heavy and awkward. Another big negative is a notice asking […] that toilet paper go into an open bin beside the toilet....is this typical in Playa? A hygiene risk I think. Staff are friendly. Location is fairly good and not too noisy. Read moreGenuine Hotels.com guest review
"Lovely, clean hotel away from the hustle&bustle"
La Pasion is a lovely, clean and friendly hotel situated on a square in Playa del Carmen. The rooms were simple but very comfortable. We enjoyed being away from the busy 5th avenue, but close enough to beach (it's only a 5 minute walk away). I highly reccommend this hotel.Genuine Expedia guest review
"A Shining Little Gem In Playa del Carmen!!"
A small and intimate hotel, super clean, with amazingly comfortable pillow top beds (I slept like a log!), breakfast is included, daily fresh towels for the beach, and it's within easy walking distace to everything!! As a female travelling alone for 2 weeks, I was wondering how safe it would be - no need to worry at all, it's in a great area and very […] safe!! The beach? A 5 minute walk. 5th Ave? A 4 minute walk. Walmart? Just down the street. All the cool and 'local' restaurants are close by as well. And yet, it's located in a quiet spot with a park across the street on one side, 24 hour stores for water, pop, etc. around the corner and a drugstore down the street, how could you go wrong?! You really can't, it's that simple. Need Internet? NO problem anywhere! I used Skype every day and never had any issues. And I can't say enough about the staff - they are simply the most wonderful, helpful, polite, kind and 'ready to please' people you will every come across!! Need to make a reservation, call a taxi, want recommendations-they arrange and take care of everything! La Pasion is very lucky to have amazing people like this working for them!! It's one of the main reasons I absolutely fell in love with the place! A very special and personal thank you to my new friends Pedro, Rodrigo, Sergio and Armin - who makes the BEST hand cut french fries! I already miss you all SO much!!! Simple and basic but everything you could need and want...this is the ONLY hotel I would stay at in Playa!! Read moreGenuine Expedia guest review
"La passion hotel"
It's a fantastic hotel with great friendly staff. They make you feel very welcome and put out little treats of cakes and things every day. Lotsof nice touches.the garden and pool area is very tranquil and beautiful with many plantsthe rooms are very clean and beds extremely comfortable with big fluffy pillows.there's free coffee and tea in the lobby […] 24 hours a day.. The location is great just 5 mins from 5th avenue and the beach but is very quiet. A real find would recommend to anyone. Read moreGenuine Hotels.com guest review
"Start to a great holiday!"
My husband and I stayed here and it was amazing! The staff were very friendly and super helpfull.The hotel itself is quite small but VERY clean and in a really good location.Our room overlooked a park/square and the people watching at night was great.The hotel is only about 2 blocks away from shopping aswell.All in all this hotel is great and we will […] definatly be coming back. Read moreGenuine Expedia guest review
"hotel aconchegante, equipe muito atenciosa."
Desde o check-in toda a equipe se mostrou muito atenciosa, o hotel não é muito grande, mas muito aconchegante, acho que é ideal para um lugar como Playa del Carmen, onde há muito o que fazer.A localização é boa. Muito recomendado.Genuine Hotels.com guest review
"Muy buena ubicación"
Muy bien el hotel por su precio, lo único es que la regadera es demasiado pequeña y sin luz!! y la almohada de la cama muy incómoda. Fuera de eso está bien ubicado, no se escuchan los antros ni mucho escándalo pero está todo cerca.Genuine Hotels.com guest review
O Hotel é Charmoso, o quarto grande, cama enorme. Sempre bem limpo, café da manhã muito bom. Próximo da quinta avenida, mas não o suficiente para o barulho te incomodar. Mesmo ficando em um quarto com vista para rua, em nenhum momento fomos incomodados por barulho. Próximo de um supermercado. Único porem é a água quente que nem sempre se mantém quente. […] Mas os funcionários compensam qualquer pequena falha que possa ter havido. Read moreGenuine Hotels.com guest review
"La Pasion - apaixonante..."
Gostei bastante. Quarto grande, arejado, cama enorme, equipe atenciosa e simpática, prestativa. O hotel fica a 3 quarteirões da 5ª Avenida e a 4 da praia. Wall Mart perto. Café da manhã servido em restaurante anexo e com opções variadas no menu. Talvez o único problema tenha sido o chuveiro, que não permanece com a água quente por muito tempo.Genuine Hotels.com guest review
l hotel est tres bien situé dans Playa del Carmen, proche de la plage et de la 5 ieme avenue , tout en evitant leurs nuisances sonores. Chambre tres agreable , prix tres raisonnable.... nous y sommes restés deux nuits en fin de sejour pour se rapprocher de l'aeroport ( env 35 min ). Le personnel de cet hotel est tres aimable , tres souriant ...supe […] r Read moreGenuine Hotels.com guest review
"Great hotel, great service!"
Great hotel with nice pools and a jacuzzi. We had a great welcome by the staff and they were very nice. Rooms were neat and good cleaned. The bathroom was somewhat small but overall it was a great hotel.Genuine Hotels.com guest review
This is small hotel , good location - 5 min from 5th st, but without the noise. Clean, tasty breakfast, very kind staff and free wifi. Highly recomend this hotel..Genuine Hotels.com guest review
"Prisvärt bra läge"
Bra hotell i jättebra centralt läge. Vårt rum var rent, stort och fint. Bra sängar. Trevlig serviceinriktad personal. Bra frukost.Genuine Hotels.com guest review
"A wonderful place to stay in"
Very clean. Nice people. Nice breakfast. Close to everything. We really loved the placed. Very recommended,Genuine Hotels.com guest review
"SERVICIO DE PRIMERA!!!!!!!!!!!!!"
UN expectaculo hotel recomendable por la calidad en la atencion de todo su personal graciasGenuine Hotels.com guest review
Foi boa,mais o hotel precisa de manutenção, vaso sanitário entupido,café da manhã um pouco fraco, frutas cortadas muito finas , Pedro da recepção muito prestativo e simpático.Genuine Hotels.com guest review
The staff hotel delivered excellent customer service throughout our holiday. Always attentive and friendly to us. Gave us some gifts on arrival and departure of the hotel, and also useful tips of Playa Del Carmen. The location of the hotel was fantastic. Close to the 5th avenue and the beach too. No problems at all with the room, or anything else about […] the hotel. Excellent value, considering the customer service, location and free breakfast. Top customer service! Read moreGenuine Expedia guest review
Nos encataron los comentarios y por eso o escojimos...la verdad volveremos seguro. El trato es muy agradable, y hacen sentirte com en casa. gracias.Genuine Expedia guest review
Efter 2 ugers rundrejse havde vi 3 lækre afslapningsdage i Playa del Carmen. Super lækkert lille hotel. Flotte værelser, skøn atriumgård med 2 små pools og hyggekroge. Alt velholdt, rent og indbydende. Meget servicemindede, glade og positive mennesker. Ligger dejligt kun 3-4 minutters gang fra gågaden og yderligere 2 minutter til stranden. Vi kommer […] gerne igen..... Read moreGenuine Hotels.com guest review
Great hotel close to the main street and the beach. Very friendly staff. Close to Walmart and smaller stores. Clean and nice room, wi-fi worked well in our room on the third floor. The pool area was really cozy but you won't get a tan there :) Breakfast was ok but sometimes slow service. Very close to one of the bus stations.Genuine Hotels.com guest review
"Hotel La Psion Hotel Boutique - Bonne surprise !!!"
Nous sommes restés 5 jours Hotel très bien situé = tout proche des rues en effervescence mais sans y être donc pas de bruit Personnel très courtois et sympathique En clair, même si on aime le changement, on aimerait retourner dans cet hôtel, on le conseille fortement surtout au rapport qualité/prixGenuine Expedia guest review
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