All hotels in Cartagena, Colombia
1 room, 2 adults
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Calle Media Luna No 10-35CartagenaBolivarColombia, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.3 / 5Good

Score breakdown (from 48 reviews)

  • Location
    Great location
  • Value for money
    Best value for money
  • Service
    Fantastic service
  • Room
    Room is not nice
  • Comfort
    Uncomfortable
  • Cleanliness
    Dirty
4.0 / 5Excellent
"Cartagena 2015"
Cartagena is beautiful city. If you like warm weather it is a place to be
Genuine Hotels.com guest review
1 night romance trip Dec 11, 2015
kerry
US
3.0 / 5Good
"fine hotel but ..."
You can do better staying in a private room in a hostel, this hotel was hostel-like but but too expensive for what it is. The staff was very nice, especially Jose.
Genuine Expedia guest review
Other trip Jul 21, 2015
A Traveler
US
2.0 / 5Fair
"OK for the price"
It was very basic, tiny room. There was no space to use the toilet, had to sit on the side. We had to ask for towels and soap for the room. Convenient location to visit the Wall City. Reasonably clean.
Genuine Hotels.com guest review
1 night romance trip Mar 17, 2015
Jana
US
3.0 / 5Good
"Simple place in a great location"
Great location, near bars, restaurants and near the walled city in Centro, its a very simple place with small bathrooms. Staff is layed back and is a good place to meet and mingle with turists from around the world.
Genuine Hotels.com guest review
3 night trip with friends Mar 10, 2015
Daniel
US
3.0 / 5Good
Room is very small and over priced given other hostals in the area. Staff is very nice and speak passable English. Nice split air conditioning.
Genuine Expedia guest review
Other trip Feb 25, 2015
A Traveler
US
4.0 / 5Excellent
"Good Hostel"
friendly staff answers all questions, good location in getsemani, many restaurants around, only 10 min walk to old town, private rooms are very small, but clean, good wifi, can be very loud in the evenings.
Genuine Hotels.com guest review
2 night romance trip Feb 5, 2015
Anita
US
4.0 / 5Excellent
"Recommended(ish)"
A nice enough little hostel, for what you pay it's an amazing find. The rooms are comfortable(ish) the aircon was effective, the coffee was always there, and the beds were mostly comfortable(ish). If you want luxory in Cartagena, you're going to have to pay more... if not... Marlin is perfect(ish)
Genuine Hotels.com guest review
4 night family trip Oct 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Very comfortable"
The place is neat and clean, and the staff very friendly. I was greeted with a cup of Colombian coffee when I checked in. The hostel is located on a busy street frequented by the younger set. There are many bars and restaurants, and if you enjoy going out and being active, this is the perfect place. It is more busy on the weekends, of course. There is a little noise from the street and music in the bars, but it isn't bad and it didn't affect my sleep. Everyone in Colombia friendly and helpful, and you really feel welcome as a tourist.
Genuine Expedia guest review
Other trip Aug 31, 2014
Bob
US
1.0 / 5Poor
"Dont loose your money or your healty booking this"
The room was unclean, old and dirty towels, also the bed, roff with breaks and no good conditios in the room at all. Door of the bathroom was just a piece of blanket.... no way !! No hot water, only cold :-(
Genuine Expedia guest review
Other trip Aug 10, 2013
Rafael
US

The following English reviews were posted by hotel guests from other countries:

3.0 / 5Good
"Small room"
The hostel is located in a really good area for restaurants and bars at the weekend but that means it is noisy. The kitchen is not really usable. The cleaner stole my towel and it was not returned. Some of the staff were very disinterested and they do not speak English.
Genuine Hotels.com guest review
3 night romance trip Mar 13, 2015
Elaine
IE
4.0 / 5Excellent
"Come ahead"
Arriving late at the airport I failed to notice the taxi kiosk where the rates are posted.A taxi driver grabbed my bags and I did not ask the rate. BIG MISTAKE I was charged 25,000 COP instead of 7,000-10,000. My mistake. The staff here were just incredible. Lorcy the Front desk supervisor speaks English and translated everything I required.Cautioning me to have the taxi rate agreed upon before I get in to avoid conflict. Very helpful with even the most tiresome guests. Diana my housemaid was also a tremendous help. Moved my bed to maximize space. The hotel is in the tourist area of town and needs some touch ups. I would come back here.The people of the city were in the midst of Halloween. What a treat for me. Lots of security here. Getsemani is a tourist mecca with lovely Spanish colonial buildings.
Genuine Hotels.com guest review
2 night trip Oct 28, 2014
Rose
CA
4.0 / 5Excellent
"Central location, right in the action"
Good, clean hotel right in the middle of many restaurants and bars (earplugs may be required.)Friendly helpful staff, clean but smallish room and decent free coffee.
Genuine Hotels.com guest review
3 night romance trip Oct 4, 2014
Claire
GB

The following reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
"HOTEL ECONOMICO BIEN SITUADO EN CARTAGENA"
MUY BIEN
Genuine Hotels.com guest review
1 night romance trip Mar 31, 2016
A Traveler
CO
3.0 / 5Good
"Busquen otro"
Habíamos reservado una habitación con aire acondicionado y cuando llegamos la reserva era por un con ventilador. Tuvimos que poner la diferencia. No estaba limpia la habitación. La zona es céntrica bastante ruidosa por la noches porque es la cuadra de los boliches. Teníamos que pedir toallas siempre y nunca estaban disponibles. .. Busquen otro hotel
Genuine Hotels.com guest review
2 night romance trip Mar 23, 2016
Lucia
CO
4.0 / 5Excellent
Fue una experiencia muy gratificante
Genuine Hotels.com guest review
1 night trip with friends Dec 10, 2015
Kerry
MX
1.0 / 5Poor
"La peor experiencia en Cartagena"
Muy mal! Es engañosa la oferta porque al llegar te dan la peor habitación, sucia, sin aire acondicionado, mal ubicada y ruidosa! Al solicitar el cambio de habitación incrementaron el costo en más de un 50%, aun siendo temporada baja! Me cobraron un late check oír de 4 horas por el costo de un día entero. En general las instalaciones son sucias y viejas, en mal estado.
Genuine Hotels.com guest review
2 night trip Sep 22, 2015
Hernan
CO
5.0 / 5Outstanding
"AMAZING"
This was a great experience. We wanted to experience Cartagena at its heart, and thid hostal made it possible. Three blocks away from the old city and right in the heart of the night life. The staff was AMAZING with us. Thank you so much.
Genuine Hotels.com guest review
3 night romance trip May 28, 2015
Jorge Eduardo
CO
4.0 / 5Excellent
"Proximidad al centro histórico, restaurantes econo"
Muy buena la atención, muy ruidoso por la noche
Genuine Hotels.com guest review
2 night family trip Mar 16, 2015
Liliana Edit
AR
1.0 / 5Poor
"Nos iban a Tumbar"
Que desagradable decirlo pero que hotel tan pesimo, tan pronto observamos el lugar decidimos salir inmediatamente de alli. Un pasillo largo en el segundo piso y 50 centimetros de ancho sin luz, toco utilizar la luz del celular para ver el numero de la pieza que nos iban a alquilar el cuarto tenia mal olor y el TV de 14" viejo. Fuera de eso la empleada de la recepcion nos amenazo que teniamos que aceptarlo o que nos cobraba multa por haberlo reserbado. Que pena hermano...ese hueco por pagina de internet.
Genuine Hotels.com guest review
3 night romance trip Mar 14, 2015
guillermo
CO
1.0 / 5Poor
"no volvere alli jamas ni lo recomendaria a nadie"
el hotel se quedó sin electricidad a las 11 de la noche y nos dieron una vela de cera para alumbrarnos, no nos hicieron descuento ni pidieron disculpas, ademas las salas comunes estaban sucias, el suelo de la habitacion estaba hecho un asco y el cuarto de baño asqueroso y aparte era muy ruidoso , las ventanas no dan al exterior sino a las zonas comunes.
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
A Traveler
CO
4.0 / 5Excellent
"Aceptable."
Bien y aceptable.
Genuine Hotels.com guest review
1 night family trip Jan 9, 2015
Carlos Augusto
CO
3.0 / 5Good
"Aceptable"
En general, bien. El televisor del cuarto es muy pequeño y la imagen es pésima por su ubicación.
Genuine Hotels.com guest review
1 night romance trip Dec 17, 2014
Alonso
CO
3.0 / 5Good
"Bueno"
La experiencia fue muy positiva. Un poquito de ruido al dormir en las noches debido a la ubicación del hotel por la zona rosa
Genuine Hotels.com guest review
9 night business trip Nov 27, 2014
A Traveler
CO
2.0 / 5Fair
"nada recomendable"
en realidad pense que era otro tipo de habitaciones, se sentia un olor a moho bastante fuerte. la tv no servia, habian muchas telarañas, en fin las condiciones generales no fueron las mejores. no voveria, nos toco comprar ambientador y desinfecante.
Genuine Hotels.com guest review
1 night family trip Nov 14, 2014
A Traveler
CO
3.0 / 5Good
"Comentario"
Buenos días. El hotel está bien ubicado. Aunque cumple con los elementos básicos, hay algunos como los sanitarios en estado regular, así como algunas camas y las almohadas, ya están muy deterioradas. La atención por parte del personal fue regular. El aseo es regular, detrás de las puertas quedaba algo de basura.
Genuine Hotels.com guest review
4 night family trip Nov 5, 2014
Yanelis
CO
4.0 / 5Excellent
"Buen lugar para hospedarse"
Es un hotel muy ubicado si quieres rumba, ademàs està cerca del centro històrico de las playas de Bocagrande y del puerto. La infraestructura del hotel es buena, pero all aseo de las habitaciones les falta bastante, en mi estadìa durante 4 dìas, el 2do dìa cuando lleguè a eso de las 3pm aùn no habìan aseado el lugar asì que me vi olbligada a pedir el favor de que lo hicieran, y al dìa siguiente no le hicieron aseo pedì el favor de que arreglaran la habitaciòn pero desafortunadamente no se pudo, que por que solo habìa una camarera.
Genuine Hotels.com guest review
4 night trip Oct 14, 2014
Cindy
CO
5.0 / 5Outstanding
"todo bien"
muy buena ubicacion. aunque todo es cerca alli.
Genuine Hotels.com guest review
1 night trip Aug 10, 2014
hotel martin
GT
4.0 / 5Excellent
"muy bueno el hotel"
buena
Genuine Hotels.com guest review
1 night trip Aug 1, 2014
A Traveler
CO
2.0 / 5Fair
No pude disfrutarla pues la reserva se hizo domingo noche una hora antes del ingreso al hotel, desafortunadamente los datos de ocupacion no estaban actualizados y no se informo oportunamente por via virtual, gracias.
Genuine Hotels.com guest review
5 night business trip Jul 27, 2014
Guillermo Nossa
CO
4.0 / 5Excellent
"Sitio agradable y conveniente."
Sitio agradable y conveniente para un presupuesto modesto. Alrededor se encuentra todo lo necesario en cuanto a tiendas y retaurantes. Cerca del centro Histórico, El Castillo de San Felipe, la bahía y otros lugares de interés. La playa está un poco lejos, pero se puede llegar caminando en 15 minutos. Recomiendo el alquiler de bicicletas que queda justo al lado.
Genuine Hotels.com guest review
4 night trip Jun 30, 2014
Sergio
CO
5.0 / 5Outstanding
"Excelente ubicacion"
Me gusto mucho, la atención estuvo genial y muy cerca de todo..
Genuine Hotels.com guest review
Response by Hostal Marlin
Estimada Maria, mi nombre es Lorcy Florez Anaya administradora del HOTEL MARLIN primero que todo quiero agradecerle por quedarse con nosotros y expresarle que estamos muy contentos por el tiempo que se tomo para hacer los comentarios, sus opiniones son muy importantes para nosotros, tendremos en cuenta sus comentarios y sugerencias, los cuales nos servirán en nuestro proceso de mejora de calidad y servicio, esperamos verlo pronto de regreso y recuerde que siempre tendrá con nosotros el mejor servicio de la ciudad de Cartagena
3 night romance trip Apr 21, 2014
Maria Tamaniza
CO
1.0 / 5Poor
"no vale la pena promover algo asi"
No me hospede en el hotel pues de entrada me parecio sumamente desagradable en todo sentido . Le pedi a la persona encargada de recepcion cancelar ahi mismo mi reservacion pues no solo no valia la pena para nada el hotel sino que ademas esta ubicado en un barrio lleno de antros de vicio y con una gran cantidad de mendigos , indigentes y prostitutas deanbulando por la calle.. Recomiendo sinceramente que no promuevan este tipo de hotels pues desacredita su pagina de Hotel.com. recomiendo mandar alguien siempre a inspeccionar algun hotel que ustedes promuevan para evitar este tipo de situaciones. A sus orfdenes para cualquier consulta adicional.atentamente CARLOS
Genuine Hotels.com guest review
3 night trip Apr 4, 2014
CARLOS
CO
3.0 / 5Good
Estuvimos muy poco, asique no podemos calificar correctamente al servicio en general. Las piezas, demasiado chica (al abrir una valija la teniamos que subir a la cama por no tener lugar). El precio me parece elevado por las instalaciones. No se puede pagar en dolares. Los espacios en comun fue la mas bonito y funcional.
Genuine Venere guest review
Other trip Jan 3, 2014
A Traveler
ES
4.0 / 5Excellent
"Excelente atencion y habitaciones a nuevo"
Muy buena, excelente atención y ubicación, cómoda infraestructura con lugares comunes y terraza a la calle Nueva Luna, no muy ruidoso, aire acondicionado y habitación renovada a nuevo, muy presentable para algo standard.
Genuine Hotels.com guest review
Response by Hostal Marlin
Estimado Leo, mi nombre es Lorcy Florez Anaya administradora del HOTEL MARLIN primero que todo quiero agradecerle por quedarse con nosotros y expresarle que estamos muy contentos por el tiempo que se tomo para hacer los comentarios, sus opiniones son muy importantes para nosotros, tendremos en cuenta sus comentarios y sugerencias, los cuales nos servirán en nuestro proceso de mejora de calidad y servicio, esperamos verlo pronto de regreso y recuerde que siempre tendrá con nosotros el mejor servicio de la ciudad de Cartagena
2 night trip Jul 15, 2013
Leo
AR
2.0 / 5Fair
"El peor lugar en el que me he hospedado'"
Fui con mi madre de visita, cuando llegamos nos atendió un tipo que ni saludó ni nos dio la bienvenida, ademas hablaba a medias y un poco enredado.Por el precio no esperábamos algo superwow, pero que al menos fuera cómodo, fue muy incomodo acomodarnos con mi mama en la misma cama. La habitación demasiado pequeña y muy oscura, la tele no transmitía bien los canales, el baño con una cortina mal presentado. en los dos días q estuvimos no hicieron aseo y el personal que labora ahí no atiende bien a los huéspedes, cuando se les pregunta algo responden como disgustados o a medias'. El sector es muy concurrido y de mala apariencia no se puede andar tranquilo. No hay restaurantes donde te ofrezcan buena comida a un precio razonable. De veras que no recomiendo este lugar a nadie.
Genuine Hotels.com guest review
Response by Hostal Marlin
Estimado Charles, mi nombre es Lorcy Florez Anaya administradora, el HOTEL MARLIN ofrece disculpas por las incomodidades generadas durante su estancia, por lo que se tomaran inmediatamente los correctivos con el fin de brindar una mejor calidad de servicio por la importancia que se merecen cada uno de nuestros huéspedes, los cuales son nuestra prioridad, agradecemos sus comentarios y sugerencias para mejorar la calidad y servicio del hotel
2 night family trip Jul 9, 2013
A Traveler
CO
3.0 / 5Good
"Razoável..."
Boa. Mas faltou uma ducha no chuveiro... Parecia uma bica e água fria... A cozinha não é equipada e não há geladeira... Até hostel tem geladeira...
Genuine Hotels.com guest review
3 night trip May 20, 2013
A Traveler
BR
1.0 / 5Poor
"Go anywhere else"
First it needs to said that Hotel Marlin does NOT have Wifi. There's no WIFI in any of the rooms even though they will give you a password as if it works. There is limited WIFI near reception and in the upstairs common area but not everyone could log on, it's slow and unstable ...some people got the password from the travel agent next door. Secondly, my room was tiny which is okay because it was cheap but there was no window, no light in the bathroom and dim globe in the room. Finally, on the first day the cleaner asked me if I wanted cleaning, I said yes and she seemed annoyed. On the second day she came at 5.30pm when I was exhausted and asked again, I said tomorrow was okay. On my third and forth day she didn't come and didn't clean. The room really stank. I checked into the hostel next door as it's better to be in a clean light shared room that a disgusting private.
Genuine Hotels.com guest review
Response by Hostal Marlin
Estimado Juke, mi nombre es Lorcy Florez Anaya administradora, el HOTEL MARLIN ofrece disculpas por las incomodidades generadas durante su estancia, por lo que se tomaran inmediatamente los correctivos con el fin de brindar una mejor calidad de servicio por la importancia que se merecen cada uno de nuestros huéspedes, los cuales son nuestra prioridad, agradecemos sus comentarios y sugerencias para mejorar la calidad y servicio del hotel
4 night trip May 1, 2013
juke13
CO
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night romance trip Mar 21, 2016
Fernando
CO
3.0 / 5Good
Genuine Hotels.com guest review
1 night trip with friends Feb 21, 2016
A Traveler
CO
3.0 / 5Good
Genuine Hotels.com guest review
6 night romance trip Dec 25, 2015
Caarolina
BR
3.0 / 5Good
Genuine Hotels.com guest review
3 night trip Aug 10, 2015
A Traveler
FR
4.0 / 5Excellent
Genuine Venere guest review
Other trip Jun 2, 2015
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night romance trip Mar 27, 2015
Raul
AS
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night trip with friends Nov 21, 2014
A Traveler
CO
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip Oct 11, 2014
quissy
CO
2.0 / 5Fair
Genuine Hotels.com guest review
3 night romance trip Oct 5, 2014
A Traveler
CO
3.0 / 5Good
Genuine Venere guest review
Other trip Jul 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice stay"
Genuine Expedia guest review
Other trip Jan 12, 2014
A Traveler
US

TripAdvisor reviews for Hotel Marlin

Overall rating:Based on 130 traveler reviews

Most recent traveler reviews:

Overall Rating
"A terrible nights sleep, unhelpful staff"
01/02/16 CatherineY1234 London, United Kingdom
We stayed two nights over NYE. Things got off to a bad start as I arrived and was told the hotel didn't have my reservation. I showed booking confirmations, emails, vouchers etc and was told they didn't have it. I don't speak Spanish so it was difficult to do anything/complain. The owner speaks a little English and we were able to communicate better. I explained to her and she told me that they do not work with tripadvisor so I couldn't have booked the hotel. In desperation, my other half ran around for an hour trying to find somewhere else to stay (the hotel had refused to help us with this). Everywhere was fully booked. I stayed to watch our bags and in the hope the staff would realise their obvious mistake - I had even pre payed the reservation! After about 45 minutes they confessed they had made a mistake and did have my booking (!) and would take me to the room. There was no apology. After some confusion, We were told we could check in at around 12 noon, so we went to explore in the meantime. Returning at about 12 to check in, the room still wasn't ready. We decided to hang around the reception to put a bit of pressure on as we felt we'd been messed around enough. We were eventually taken to our room at about 1pm, after a wasted morning. The room was very small and the bathroom even smaller. For two of us, we struggled with the space. The toilet was so crammed in my other half had to sit down sideways!!! The sheets were clean although the room didn't smell great and was a little damp. Our room had an I eternal frosted window which opened out into the corridor and I think most other rooms (if not all), had the same set up. The AC worked but leaked and spat water into our bed beneath (and onto us when we were sleeping). Not ideal. By far the worst thing was the noise. The hotel is on Calle Media Luna, right in the middle of the party scene. The hotel had a quiet time policy after 11.30pm, which was not enforced and completely pointless anyway - the noise from the club across the road (which was open til around 4am (not on NYE)) carried far. Earplugs were insufficient to block out the noise - we opted to drink our way through it! Worse still, a group of guys chose to continue their party in the communal areas until around 5.30am after the clubs closed. They had a very loud speaker and a lot of booze. The staff didn't seem to take any notice. You should avoid if you want a good night's sleep. Disaster!
Overall Rating
"Get what you pay for"
06/04/15 adampacker
Cold showers and basic accommodation but the price is cheap and the location is good. Don't expect too much from the staff (sometimes friendly and helpful but sometimes uninterested or moody) or from the rooms (basic with A/C available and there appeared to be TVs in most privates but the channels didn't work in the two we stayed in on different visits), but all in all decent value for money and a good base to explore Cartagena or to move on to Tayrona from.
Overall Rating
"Location"
02/05/15 Pontus E Malmo, Sweden
It was a good hotel with good location. Close to old town and close to restaurants. Even if it you could hear everything that happened outside the rooms it got quit pretty early like 11-12. Nice beds and long days walking put us to sleep anyhow😃
Overall Rating
"Cheap"
02/01/15 ColinBy85 Aberdeen, United Kingdom
Can't say was the best hostel of my life but for the prices they charge you in Cartagena it has been a good option in the heart of the city. I preferred to pay directly by cash and probably it has been a good choice if you know what I mean...
Overall Rating
"Quiet and nice located"
09/27/14 SaraBana Lucerne, Switzerland
Hotel or Hostel Marlin is perfect located in el calle de media luna. Our room didn't had a window. Bed and bathroom was ok, but through the three nights we stayed in a 4bed dorm, nobody cleaned anything neither emptied any trash can. The stuff was nice. Average place to stay. Perfectly located to have party at night and go back to a quiet place to sleep.
Overall Rating
"Ice-cold air con and motorbike parking for one"
09/18/14 Brian S
The staff wrestled my fully loaded r1200 GS through the smaller of the two front doors and parked the beast in the front lobby amongst the tables and chairs. I left the bike inside for the duration of my stay in Cartagena. I would have stayed at the hostel next door but they were full. I was pleasantly surprised by the comfortable bed, quiet atmosphere, and joyful staff Marlin. I would stay here again.
Overall Rating
"A place to stay!"
07/26/14 Chilly_Al Jaguariuna, SP
Senor Jose!!! Muchas gracias por su atencion... if you need a good price place to stay: Marlin is for you! I appreciate I met Jose...he was very nice and make the diference to choose the hotel! Good price for a decent room! kicthen facilities little bit poor! but for us it didtn matter we were leaving!!! I recomende this hotel! Sr Jose muito obrigado! Marcelo e Viviane! Abrazosss hasta luego!
Overall Rating
"Good option to explore Cartagena"
05/10/14 Natpere
This hotel is a really good option for Cartagena, as the location is ideal: just off from the old city and close to the best clubs in town, service is also good and it's confortable. I had a great stay there.
Overall Rating
"Dirty!"
03/05/14 Amme_hew Dublin, Ireland
This hotel is the dirtiest place I've ever stayed in. Sheets had blood stains and hair on them. Ensuite hadn't been cleaned either and there was a smell of piss! Stayed for three nights and room wasn't cleaned once, even after request. The only thing going for it is location.
Overall Rating
"Meh at best."
01/11/14 NicoleArneson
The price was really not in line w how not great this place was. We were charged extra for having more people in the rooms. But one of the rooms had a serious invasion of flying ants. The guy at the desk gave us ant spray... I guess the solved the ant problem but then my friends had to breath insecticide. The area is a party spot, it was fun sitting on the balcony watching the madness below but the diesel fumes also made that a bit unbearable. Mainly I think the place would have been alright if the price was more reasonable and there weren't ants. That's all.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews